1src Forums - NZ90 Camera died

10-19-2005, 07:50 AM

#16

maximus_44

Registered User

Join Date: May 2005

Posts: 14

Quote:

Originally Posted by nlode

Even if it is a joke, this comment is mean...
He could live in Karachi, which was unaffected by the earthquake; I am sure he is concerned about the disaster, but this does not mean he can't follow his normal life.

Close....off by 1000kms.Lahore it is.

10-20-2005, 09:01 AM

#17

tunguyenlosusa

Registered User

Join Date: Jun 2005

Posts: 3

tunguyenlosusa is on a distinguished road

NZ90 and CF memory card

Quote:

Originally Posted by kbxrx1

mine works perfectly, is a few years old, used non stop, and loaded with so many programs it is damn slow, but works fine.

Recently, I buy 1GB Sandisk CF card. I put in my nz90, and install CF ultility. When i take the CF card in, it make nz90 hang up, some one can help ?
Thanks.

10-29-2005, 07:36 PM	#18
wmoritz Registered User Join Date: Apr 2003 Location: Ohio Posts: 14	Update Ok now that everyone is done arguing here is the latest update on my NZ. Sony did indeed send out a Fed Ex package which I received in a couple of days. The package contained a box and packing material and a Pre-Filled Fed Ex label. All in all a very nice package. The instructions left a lot to be desired but I was able to figure everything out and boxed up my NZ with the cradle and charger as per instructions. Slapped on the Fed Ex label and placed it in the Fed Ex drop area at work. 2 days later Sony in California received the package and signed for it. 2 days after that I received an email with an estimate for the cost of repairs (who knows why). I called the phone number in the email and asked what was up with the estimate and the person I talked to said to ignore the estimate as the only issue was the camera and they were repairing that at no charge. I asked how long it would take and she said 1 week and that I should call back in a week to confirm everything. That is were we stand right now. All in all not bad service but not the best. I have had better experiences with Sony in the past. On another side, I recently had to send my Archos Gmini 400 in for warranty repair and they handled everything a little better. Better communication and quicker however I had to pay the shipping to get it to them. I will update as things progress.

10-30-2005, 10:00 PM	#19
wmoritz Registered User Join Date: Apr 2003 Location: Ohio Posts: 14	Backordered OK, not sure how I missed this in my inbox but 1 day after I talked to Sony they emailed me saying that they had backordered a part for my repair and they would expedite the repair as soon as the part is recieved. It is starting to look like Jan 2006 may in fact be the timeframe after all. This does not look very good for Sony considering that just 1 day before they told me 1 week, now things are backordered. I will give them a week or so and see where things end up. It may be time to buy a new device.

11-01-2005, 08:42 PM	#20
wmoritz Registered User Join Date: Apr 2003 Location: Ohio Posts: 14	Well it is back and working The title says it all. I came home from work today and the package from Sony was on my doorstep. I wasn't sure what it was at first because of the email about the backorder. When I picked it up you could here the NZ rattling around inside which needless to say didn't make me happy. I opened it up and everything was inside. The stylus had come loose from the trip since it wasn't packaged worth a crap. I tried to turn it on and nothing happened so I started to worry and looked at the packing slip to see if it said anything. Low and behold had they not only replaced the CCD Block and something called a PWB they also included a new battery. I pulled the battery and sure enough it was a different battery and from the looks of it it is brand new. I put my spare battery in and everything started up just fine and the camera works fine. All in all I would say the whole process was slightly below average. The communication was horrible, the service itself was fast, the return packing was totally unacceptable, however they did repair everything and I got a new battery out of it. The biggest thing I learned from this is just how dependent I am on my Clie and how much I use it. Glad to have it back and working.

11-10-2005, 07:13 AM	#21
Earthworm Registered User Join Date: Nov 2002 Posts: 11	I had the same experience, but with better results (subjective). I sent mine back two weeks ago because of the "black screen" camera problem. I also had to point the service tech to the web site citing the free coverage of the problem. I received the same FedEx box, sent mine back, waited two weeks, and got mine back yesterday. But lo and behold, it was a brand new NZ-90 (refurbished, but mint)!! This turned out to be a great surpise, because my old Clie had some hinge problems - the screen part of the unit was a little crooked. I had lost my stylus and was using one from an old Clie (which didn't fit in the slot), and my audio remote jack had gotten loose so would cut out in my left ear all the time. well, I got all new everything, including battery, stylus, audio remote, and the unit itself. I am one happy camper! Glad to finally have my Clie back so life can resume as normal....

11-10-2005, 07:41 AM	#22
dragonsgames I'm stuck on the source Join Date: Mar 2004 Location: Houston Posts: 7,103	I bet the Sony guy who sent that to you got fired __________________ Sony Clie N760c -> Sony Clie TG-50 -> Treo 600 -> Sony Clie NX80, Fossil wrist PDA-> Sony Clie UX50 -> Sony CLIE VZ90 -> TG50, iPod 5.5 Gen -> Sony CLIE UX50, Sony PEGA-EB40 -> Sony CLIE PEG-TH55/E1, Samsung A900 (Blade) -> HTC Touch -> Palm Pre -> HTC Hero, Apple MacBook -> HTC Evo ->Nexus S 4G, Apple MacBook Pro I like iSpin, it's my favorite launcher!! I am the 2nd top 1src poster!!

11-10-2005, 04:53 PM	#23
wmoritz Registered User Join Date: Apr 2003 Location: Ohio Posts: 14	That will teach me to take care things Glad to hear you got taken care of also. All in all I can't complain. Everything works, I got a new battery and I don't have to replace my PDA. I suspect the reason I didn't get a refurb is that I have really babied this thing and it looks like brand new except for a little brassing along the edges. Functionally the thing was perfect except for the camera so I suspect they didn't see the need to send a refurb and that is why I got the battery. I must say however that your level of service is what I am used to from Sony. Since no one has built anything close I have no reason to upgrade and am glad my NZ is back working where it belongs.

11-22-2005, 12:39 PM	#24
redwal Registered User Join Date: Dec 2004 Posts: 13	Too little, way to late.. I purchased a NZ90 approximately a year ago for work, mainly because of the camera. The camera died after approximately three weeks and CompUSA agreed to exchange it for a TH55. I love my '55 but actually miss "Godzilla", with it's keyboard and rotating screen. If Sony would have repaired/replaced the NZ90 would probably still be my pda of choice.

11-22-2005, 05:48 PM	#25
Rugby10 Registered User Join Date: Nov 2005 Location: USA Posts: 9	My screen looks pixelated when in camera mode with distorted colors..Is that what is being discussed here? Last edited by Rugby10 : 11-28-2005 at 04:50 PM.

11-28-2005, 04:50 PM	#26
Rugby10 Registered User Join Date: Nov 2005 Location: USA Posts: 9	Is anybody still reading this thread? I would like to verify that this is the same issue others spoke of before I contact Sony.

11-30-2005, 02:21 PM	#27
wmoritz Registered User Join Date: Apr 2003 Location: Ohio Posts: 14	From the sounds of things - Yes Your basic description of what you are seeing does sound alot like the problem. The easiest way to find out is to call Sony and they will walk you thru determining if that is the problem. Additionally, if you go to Sony's wensite and go thru the suport pages they have a really good description of the problem. You might want to start their and see if the description matches what you are seeing.

10-18-2006, 04:20 PM	#28
Ymcapolis Registered User Join Date: Feb 2004 Location: Argentina Posts: 4	Hi boys! (Sorry for mi english). I have the same problem, but i have an aditional problem... I live in Buenos Aires, Argentina, and i speak spanish.... Do you think can i resolve this problem, whith Sony? Can i send the NZ to Sony for the repair from here?? How?? Thanks!!

05-22-2008, 03:55 PM	#29
JOEKILLA Registered User Join Date: Aug 2005 Location: Daly City, CA Posts: 24	I know this is an old thread but I am sure that there are still some NZ90 owners out there who are just now experiencing the camera issue. FYI, the warranty repair is extended until October 2008. JOE Fromt the site http://esupport.sony.com/perl/news-...=95&mdl=PEGNZ90 Posted: 10/03/2005 Thank you for your support and patronage of Sony products. It has recently come to our attention that a limited number of products, manufactured prior to March 2004, that incorporate a certain type of image sensor device (CCD) may exhibit the following: When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all. We have determined that this only occurs in a limited number of devices, but may be accelerated if they are exposed to hot and humid environments. From October 3, 2005 through October 2, 2008, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling to service to correct this issue. Please contact the Sony Customer Information Services Center for further assistance at 1-866-703-7669.