After checking information on the damaged cable. I went hunting for the manufacturer and was able to determine the following:
This logo was on the cable:
This was the email I sent to Molex originally:
Palm hasnít been very helpful on such a simple part. Is there anyway that I can order a replacement molex cable for my Palm Zire 71 directly from Molex? I would love to provide a part number for it, but there isnít one, which makes me believe that you will not be able to help me. Itís worth a try!
I then received this response on the same day:
I don't know if I'll be able to help or not but I have sent an email the Molex Sales engineer who works with Palm.
I'll let you know his answer as soon as I hear from him.
So my first thought is cool, let's see where this goes, I then received this reply the next day.
Sorry but I am not able to help either - I contacted our Palm account manager in California and he says that the cable is not Molex.
I thought this was funny as a cable found in a Palm Zire 71, with their logo stamped on, from a company that has a Palm Account Manager, and he denied that the part exists. So I have recently sent an reply to that email, asking how a cable that has their logo stamped on it, could have been placed into the Palm Zire 71 and that they did not know about it. Here is the email:
I must say that your Palm account manager in California is incorrect. I knew that I needed to go through your company as the following logo was stamped on the cable in a white print. The logoís are a 100% match. Even if the account manager in California denies its existence, and insults my intelligence, at least I am doing the next best thing as I would like to report that Palm is using a cable that has your logo stamped on it and this seems obvious, without your companies permission. Palm's use of this cable with your logo really should be investigated.
This is how I knew that I should contact your company about this part, perhaps if I include a picture of the cable. The cable looks just like this:
There might be zillions of cables shipping out of Molex for different products..Obviously...these guys just threw an answer out to you... I wonder what a palm account manager has to do with a molex cable
Thanks Junglemike, i managed to fix my molex cable
This is a job that should take maybe an hour or two if you got the tools (for me, to fix power and sound)
pre-requisite: you really gotta know how to solder (as in, you ought to have done some electronics soldering before - know how to solder wires and tiny bits to PCBs (printed circuit boards). i got my little bit of experience in school in the electronics lab). if you don't, don't mess with it. and to solder a wire onto the molex cable, the trick is to use the heated tip of the soldering iron to scrape off enough (3mm in length) of the orange plastic to expose the metal connection that will allow you to sufficiently lay down the solder.
as it wasn't the first time for me taking apart my zire71, i opened it a lot quicker than most first timers. i had to open it for the first time, when there was a problem, my stylus head (not the standard plastic pen that came with zire71) got separated from the body of the pen and got stuck down the tube.
there are no soldering pics here, just one pic to show it can be done. my molex cable snapped after taking one too many pics with the lousy palm cam (ok, it's not too bad a cam, but to have to solder a molex cable??? now that's lousy)
Hi Jungle Mike... after soo many yrs of not looking at this, i ended up investing in a new zire 71 (love it) i've had to revisit your awesome thread. The pictures are not up anymore. It's harder and harder to find ppl to repair my zire71. I have 2 , both charge up on the cradle with some tilting, but both don't synch up. i'm thinking it's the dreaded flex cable since they both make that crackling sound when u open and close. one of the machines used to hotsynch when it was partly opened, but then stopped.
Can you repost or send me the pictures of how to repair the cable Please, please..??
i hope you're around.
do you know of anyplace where they still fix this thing for cheap?