TH55 Nutcase member
Join Date: Jul 2002
Rule No.1 for MSImport: DO NOT remove the memory stick out of the Clie when you launch MS Import.
When you launch MSImport (with MS in your Clie, I hope), you will see a picture of Palm connected to PC with blue dots. Above it, there is a phrase "Connected to PC". Below it, there is a button saying "Disconnect". If you see this screen then you are set to go.
You have problem with connection to PC if the phrase above the Palm/PC picture says "Check connection with host" or if you push the button on the bottom and the button then says "Connect", which both means that you are NOT connected.
Sometimes there could be a problem with the MS device driver, especially with Win 98, is not "sticking" to the USB controller. You can check this by launching the MSImport and then go to Device Manager (right click on My Computer, click on Properties, open Device Manager tab, go down to the bottom of the list, and click on "+" sign next to Universal serial bus controller). The "Sony PEG Mass Storage" should be displayed. Also under Disk drives you should see "Sony CLIE xxxxx", where xxxxx is your model number. Otherwise you may want to reinstall MS Export again from the Installation CD-ROM. Win 98 may recognize the new driver and may ask you to load the Win 98 CD, just follow the procedure shown on the screen.
Good luck and let me know how it goes.
Vx, M500, N760P, NX70V/U, NX73V/U, NZ90/U, SL10/U, SJ30/U, T415, T615C, TJ25/U, TJ27/U, TJ35/E1, TH55/U, TH55/E1, TH55/E2, UX40/U, UX50/U, UX180P, iPhone, iPhone3G
Last edited by DanT : 02-13-2003 at 05:22 PM.