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Old 09-17-2003, 06:14 PM   #1
berliner
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How to cancel your SprintPCS account without the $150 penalty

Are you tired of waiting for a CDMA phone to have built-in bluetooth to communicate with your BT enabled Clie? Who the heck knows when Sony Ericsson's T608 will be released? Or are you just plain tired of SprintPCS' absolutely horrendous customer service? If so, then this information may be of use to you.

I found an easy way to cancel my SprintPCS contract without having to shell out the $150 cancellation fee. Sprint will void your existing contract if you sign a new service agreement. You can sign up for a new service agreement and pay an extra $10 per phone per month to have a month to month contract. Then, at the end of your billing cycle, you can cancel the service. I was successful in doing this a couple days ago after dealing with another customer service nightmare. So instead of paying $150, it cost me an extra $20 since I have 2 phones. Not too bad, huh?

Now I can get a BT enabled phone, the Siemens S56, for $20 at Best Buy (after mail-in rebate) when I sign up for 1 year of service with Cingular. Adios Sprint!
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Old 09-17-2003, 07:48 PM   #2
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Yes, their customer service is horendous!
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Old 09-17-2003, 08:01 PM   #3
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Great trick there. I never thought of that.

I had a Samsung N400 with Sprint for 10 days. I dropped it and got a LG VX6000 with Verizon. I must say, I'm very happy now.
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Old 09-17-2003, 08:24 PM   #4
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Quote:
Originally posted by OcellNuri
Great trick there. I never thought of that.

I had a Samsung N400 with Sprint for 10 days. I dropped it and got a LG VX6000 with Verizon. I must say, I'm very happy now.

Then how did you drop your Sprint contract, or did you? I never heard of Sprint offering a trial period.

Anyway, I was very happy to drop Sprint after they wanted to force me to sign a new 2-year contract with a new plan (not as good as the current one) just because I moved and wanted to change to a local phone #. I had 6 months left on my contract and was not planning on continuing with Sprint. The representative I spoke to would not let me talk to a supervisor. She kept saying there was nothing more the supervisor could do than what she was already doing for me. Just the last of many nightmare experiences with their customer service. That's when I found out I could get a new plan and pay month to month without a contract.
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Old 09-17-2003, 09:18 PM   #5
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T-Mobile is no better
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Old 09-17-2003, 09:22 PM   #6
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They give 14 day trial periods now. I also worked at the Circuit City I got my phone from, so returning it was no problem.
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Old 09-18-2003, 05:24 AM   #7
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T-Mobile is no better



/\ what he said
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Old 09-18-2003, 05:53 AM   #8
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T-Mobile is no better


I just signed up woth Cingular and they have a 15 day trial period. I should be able to find out whether I want to continue or not by then. Another nice feature is that everything is billed to my SBC account - which I pay online. They offer discounts for current SBC subscribers as well...
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Old 09-18-2003, 09:19 PM   #9
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yeah, i wonder if there is a cell provider that no-one is complaining about. in general, sprint has a better network than t-mobile. and, sprint has the best (newest and feature wise) cdma phones in the u.s. verizon has the better network, but not the range of cdma phones that sprint has. so while you can get great export gsm phones, inlcuding those that are not sold in the u.s., as long as your voice signal is weak, so will your data signal. which leads to the question - what do you most value in a phone: the voice quality, data, or both? since it's a phone, for me its the voice (and also since i don't connect to the net as much as i talk on the cell phone).
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Old 09-18-2003, 09:29 PM   #10
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if you go to the uk and get a cell phone and then go to the us to live and use it will it be considered a long distance call on those plans? do they care?
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Old 09-18-2003, 09:29 PM   #11
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cause sprint has longdistance as me calling my sister when i'm in houston......but in the uk do they charge for long distance?
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Old 09-18-2003, 09:36 PM   #12
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We have T-mobile, sprint, singular, and att her.

T-mobile is crap in this area, no digital support, Singular has always been bad. ATT requires a $800 deposite for me (and I have good credit) So I stuck with sprint, we have good service here, although the bluetooth would be nice
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Old 09-19-2003, 09:33 AM   #13
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I so glad i live in an area where we have some of the best phone companies in the world !

They bend over backwards to get your business. Once they have it they still bend over to keep your business.

Its a pretty competitive market here and everyone is trying to out do the other which only benefits the consumer......me !
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Old 09-19-2003, 10:05 AM   #14
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and that would be where? and those providers would be whom?
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Old 09-19-2003, 10:13 AM   #15
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For anyone considering this type of switch, don't forget that in late November (I think the 24th) all mobile carriers in the US will have to allow number portability (i.e. you can take your mobile phone number with you when you switch carriers).

It may be worth waiting for!

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