s_n_m

Since I have heard of a person (I am sure there are others) who is going to break their NX in order for bestbuy to "upgrade" their clie, I am wondering what other people think. Although bestbuy isn't doing the most honest thing with their protection plans in the first place, isn't it wrong to defraud them so blatantly and abuse the whole conecpt of insuring your pda?

Might as well light their 6-month old cars on fire and complain to the insurance company if they will break their 6-month old PDA.

Joel

What goes around comes around. I'd rather not play around with natural forces I don't understand

s_n_m

Aye. Eventually these people will drive the price of insuring a PDA up so high that the people that really do have broken clies will have no where to turn.

n2ifp

Oh, you must be referring to the fellow who stuck a knife down into the MS slot. It wasn't a plastic knife either, that is the long and short of it

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s_n_m

No, that's not who I was reffering to.

Vidge

I agree with Joel

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boomer

... like the person who wanted to return the NZ they just bought from ebay to CC so that they could get the NX80.

 

 

s_n_m

...I thought he was agreeing with me!!! What did he mean then?

Vidge

I think he was agreeing with you - and, by extension, so do I

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*YellowRose*

Yeah, I'm right there with you. Besides . . . I've always got family members happy to adopt my 'old' Clie when I 'adopt' a new one. Saves them a lot of aggrevation too, 'cause I usually already know all the issues with a particular model, and can help if something goes wrong...

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parmesian

a couple of quick observations:

first: best buy (or circuit city or compusa or others) do not lose money on returned products, whether legitimate or not. the latest stats i saw showed less than 10% return rate. that rate more than makes up for the wholesale cost. these people are not in the buisness of losing money and if they were getting ripped off they would either stop the warranty business or increase the price.

second: when you buy the product and the warranty you are also legaly liable for intentional damamge to the machine. if you damage it and then take it back to the store you can be prosecuted for insurance fraud and with the cost of some clies that can be a felony.

third: why would anyone take the time to break one when you simply have to tell them that the battery doesn't hold a charge like it did when you got it? that is the truth since rechargable batteries never hold the charge as well once they have been used. remember: 99% is less than 100%.

fouth (and finally): i can't believe i just wasted five minutes of my life to make this post

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Unregistered

what if they say they will hold it overnight to test the battery?

parmesian

i have never had a bb person do that, but if you first got eight hours of use out of it and now you only get seven hours use out of it then you are not getting the same usefulness out of the product and it needs to be fixed or replaced as per the warranty. it is much easier and much less paperwork to exchange the product than to charge the unit and then use it the next day until the battery dies. if they simply charge it and then let it sit for eight hours that does not prove the battery is still holding a charge for eight hours of use. it may just be that the service people are either nicer or lazier here in texas than in other places.

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redtani

what defects in your clie would pass for replacement indicated in the warranty?

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