I paid for a full license of Palmpowerups.com PowerSDHC over two weeks ago and never received my license. I've sent emails and messages and no one is responding. Does anyone know how to reach this company?
If I don't receive my license soon I will have to file a claim with Paypal, which I really don't want to do. I just want my license for the software so I can use SDHC cards on my Palm TX. Not too much to ask and only fair since I paid my hard earned money for it.
Still no response from Palmpowerups.com. Too bad. If I had known that the owner of this company was so unresponsive and difficult to deal with I would never have bothered sending him my money.
Dmitry Grinberg, if you are reading this, send me my license for PowerSDHC today please. I paid for it on 2/1/2011 and have not heard one word from you despite emails and messages sent to you.
I don't care how busy you are, when someone pays you for a service or product, you have an obligation to fulfill it in a timely manner.
I downloaded PowerDigi trial and it worked as advertised. But when I paid for it, the activation code failed to work and after 14 day trial, the software doesn't work. I have tried all sorts of things including hard resets on my Palm TX to no avail. Six emails to Dmitry have gone unanswered over a month. Not a satisfactory situation and I have asked for a refund via PayPal.
Dmitry has my money but I don't have a working product. He just doesn't understand the importance of customer service. Enough is enough.
I would not recommend anyone deal with this company's products.