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Old 06-03-2003, 06:01 AM   #16
n2ifp
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I am sorry, your right, it was Active Disk.

It is in my Add/Remove programs in CP using XP.

You can always add it back. Funny, I have no problem with the Active Disk for the ZIP-750 USB2, drives, but all three drives here bit the dust in very short time, they quit working altogether.
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Old 06-03-2003, 08:04 AM   #17
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Larry,

I am sorry to hear about all three of your zip drives not wanting to cooperate. Darn things; when you need them most, they suddenly knows how to rebel against your wish. Its awful.

Just as I thought I have too many USB devices plugged into my USB1.0 port, yesterday I purchased and installed a Combo USB 2.0 and Firewire PCI card, but it hung my system. I unstalled the Combo PCI card, restart the system, and now my USB 1.0 ports are not functioning anymore. What a pity! I wonder if when I installed the USB 2.0 driver, it rendered the USB 1.0 useless. Any thought here?

Getting back to "Active Disk", thanks for getting back to me.

Just want to clear things up for me. Again, I have "Iomega Active Disk" in the "Control Pannel" window, but only "Active Disk" in Add/Remov programs window. Just to double check before I delete any thing, are these the same?

If so, once deleted, how do you go about add it back?

Thanks,
John
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Old 06-03-2003, 05:09 PM   #18
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Old 06-03-2003, 06:52 PM   #19
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Quote:
Originally posted by tracker1
Larry,

I am sorry to hear about all three of your zip drives not wanting to cooperate. Darn things; when you need them most, they suddenly knows how to rebel against your wish. Its awful.

Just as I thought I have too many USB devices plugged into my USB1.0 port, yesterday I purchased and installed a Combo USB 2.0 and Firewire PCI card, but it hung my system. I unstalled the Combo PCI card, restart the system, and now my USB 1.0 ports are not functioning anymore. What a pity! I wonder if when I installed the USB 2.0 driver, it rendered the USB 1.0 useless. Any thought here?

Getting back to "Active Disk", thanks for getting back to me.

Just want to clear things up for me. Again, I have "Iomega Active Disk" in the "Control Pannel" window, but only "Active Disk" in Add/Remov programs window. Just to double check before I delete any thing, are these the same?

If so, once deleted, how do you go about add it back?

Thanks,
John


Put the USB2 card back in and if you can get to device manager, make sure all instances of it are removed. Then shut down your PC and remove the card, I might have the same combo card, but it was no trouble to install.

You can do the same and remove the ports and then let windows rebuild them.

See my other post on this same item.

Get your system back working first before removing any software.

Yes on the Active Disk, how did you install it before? Do you still have the software? You may not even need it to run the ZIP250, I didn't need it on mine.

The three ZIP750 drives just died, drive hardware failure.

 

 
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Old 06-03-2003, 08:49 PM   #20
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Larry,

Sorry to hear about "The three ZIP750 drives just died, drive hardware failure." What a pain!

As for the USB 2.0 port incompatability, I can't even get to my desk top with the USB 2.O port card in place. My system hangs just as window tries to load itself in the last few minutes before getting to desk top. For this reason, is there another way to get into device manager? If so, how?

My combo card is believed to be a NEC 8 ports USB and Fire Wire. Also, I just learned today that because my computer is a few years old, it has PCI 2.0, where as these newer PCI cards are either PCI 2.1 or 2.2. So far and since I purchased the USB 2.0 port from eBay, I have no luck yet to get the specs on the card nor any contact information for the tech support of the manufacturer. Have you ran across any thing to reconcile this difference in PCI versions? If so, what and how?

When you said, "See my other post on this same item." I assume you ment USB combo ports. I will do a search on this.

As for Iomega active disk, since I was beginning to have this problem with connectivity, I wiped out my hard drive and did not remember installing the software. This is odd, how did it find its way into my computer? Could it come from the Windows automatic update option that I chose?

Thanks always,
John

Last edited by tracker1 : 06-03-2003 at 10:18 PM.
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Old 06-03-2003, 09:56 PM   #21
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"Hi John,

Slow down before you have an even bigger mess on your hands. I added an Adaptec USB2 card to my PC too. One important thing I should mention. Always install the software first, BEFORE plugging in any USB device for the first time. Not doing so always causes problems. Once I learned that trick for myself others, all difficulties ceased to happen.

I have nine USB 1.0 devices and four USB2 devices, 4 hubs all totaled. For some reason, my 6 in 1 reader slows the system down, so I temporarily removed it. BTW, the two external USB2 Maxtor drives are fast!

All your problems (hold switch excluded), are desktop software related. All it takes is one little item to be out of place and your basically screwed. Be it an INF file or a string in the registry. There use to be a trick with Windows ME by removing the VCPI and letting it rebuild itself, but I have no idea if the same would work on XP.

I don't know what to suggest next that would be a guarantee a fix.
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Hello Larry,

I didn't reallize you posted in my other thread. Now I think I know what you were refering to when you mentioned, "See my other post on this same item."

Thanks.

Yes, out of excitement, I did make that mistakes -- plugging in two of my USB 2.0 devices prior to installing the driver for the port. I guess, like you, now I have to learn it the hard way. Now, even the printer doesn't want to cooperate.

Great to hear of your high speed external hard drives. That was one of the devices I wanted so badly to see the increased speed compare to what it was doing under USB 1.0. And now, I DO have a mess in my hand.

And wow! four hubs total! You are busy, Larry. You run that system to its max, or not yet?...lol.. I am impressed. I have a USB 2.0 4 port hub and a 7-in-1 card reader (too bad its only USB 1.0).

I have no idea what are INF nor VCPI, but I will search for them. Do comment on how to get into device mannager outside of getting into it from the desk top when you can.

I am greatful for your help.
John

Last edited by tracker1 : 06-03-2003 at 10:13 PM.
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Old 06-04-2003, 07:25 PM   #22
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Old 06-04-2003, 09:26 PM   #23
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Quote:
Originally posted by tracker1
"Hi John,
I have no idea what are INF nor VCPI, but I will search for them. Do comment on how to get into device mannager outside of getting into it from the desk top when you can.

I am greatful for your help.
John


The INF file is an informational text file. Some apps can even be installed by it. One example was the Power Toys in some Windows OS's. Every driver has an INF file, sort of like a set of instructions and options for the device you are trying to install. Windows needs that file to install any driver and it's the first thing it looks for.

VCPI was the whole ball of wax for power management and I/O devices.

Did you create any restore points before you started? Windows XP may have even created one for you. It saved my butt one time and it may get you back to square one before making the mess

For the Device Manager: Go into Control Panel, then click on System, then select the Hardware Tab, and in the middle select Device Manager. Look for anything that has a yellow question mark or a red X in it. Just make a note of it for now as those devices aren't installed properly. You can also right click at the very top on your computers name and have it scan for hardware changes.

First try the System Restore after you put back all hardware devices to their original places before you installed the USB2 card. See if there is a restore point just before you started to mess with it.

 

 
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Old 06-05-2003, 09:01 AM   #24
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Hello Larry,

Thanks for getting back.

No I never did create a restore point. I don't even know what it is, let alone how to create one. But from your mentioning it, I kinda get a rought idea now.

Any way, after many attempts at shutting off and turn on and reinstal the USB 1.0 and uninstalling it to let windows work itself out, I finally got the USB 1.0 back working now. But as for USB 2.0, I doubt I will ever see its working days. I finally got words from the manufacturer of my motherboard that the PCI interface version of my motherboard is only 1.0, and the combo card I bought is 2.1. They have never tested the motherboard with USB 2.0 so they do not what to recommend, but that they don't see any reason why it should not work. Well, my trials definitely told me that it does not work. Sounds like I am facing a complete hardware incompatibility here.

Most of these USB 2.0 PCI cards in the market now are in their 2.1 to 2.2 version.

But I have not heard anything from manufacturer of the USB 2.0 combo card yet. Hopefully, soon.

As far as the device manager, while the USB 2.0 card is installed, my system frozes way before I could ever get to my desktop, let alone getting into control pannel and then into device manager. If there is another way of getting into device manager besides through control pannel from the desk top, that would be great.

For now, when the USB 2.0 card came off, there is no conflict found in device manager.

Do show me how to create a restore point now that my USB 1.0 is back to its working condition. And then I will try to do whatever is necessary to retry the combo card again. I just wish I could find a way to make this USB 2.0 card work. It would be awsome to take advantage of its high speed.

Thanks,
John

Last edited by tracker1 : 06-05-2003 at 09:06 AM.
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Old 06-05-2003, 09:19 AM   #25
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John,

As I said before, XP will probably have already created one for you, it's just a matter how long ago. You can find out by running System Restore, but not going past the calendar. MS updates also create ones, they'll be in bold. Creating a restore point is very easy, just follow the on-screen instructions. It only takes a minute or two
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