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09-29-2006, 11:09 PM
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#1 | | Registered User
Join Date: Jan 2006
Posts: 178
 | Getting new activation code from Palmpowerups after TX replacement from Palm
My Palm TX recently failed and I got a replacement TX from Palm. I had three Palmpowerups apps (UnCache, WarpSpeed, UDMH) purchased in April this year. So I need new activation codes for them. I emailed dmitrygr@gmail.com, dmitrygr@comcast.net, and sent a private message to dmitry on 1src four days ago. But have not heard a thing so far.
Just wondering if anyone else had experience getting a new activation code from Palmpowerups before? Did I miss any email address or is there any other better way of going about on this?
The only other apps I own that use activation codes based on device codes are TomTom Navigator and a medical app called Netter's Anatomy Flashcards and both of them replied to my request for a new activation code within a day or two. I wonder how long I should wait for Palmpowerups to come up with a new code before calling it quits and repurchasing the software to avoid the hassle? I would have thought this was a pretty reasonable request.
Any advice or past experience welcome. | 
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09-29-2006, 11:14 PM
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#2 | | Registered User
Join Date: Jan 2005
Posts: 274
| I too am having trouble getting new codes for my replacment TX... I think Dmitry may be out of town because I have not seen him even on instant messenger.... | |
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09-29-2006, 11:19 PM
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#3 | | Registered User
Join Date: Jan 2006
Posts: 178
| I thought so too, until I saw his reply on the "Dynamic clocking for [almost] all devices!" thread in the Applications forum today at 5:10pm. | |
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09-29-2006, 11:51 PM
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#4 | | Software engineer/hacker
Join Date: Jan 2004 Location: Silicon Valley, CA
Posts: 5,062
| i am a bit sick. so having a bit of trouble getting things done. i'll get to the emails asap. promise.
__________________ Annoying me is NOT an approved way of encouraging me to produce software My software:PowerSDHC, PowerDrive, nuRom, UDMH, warpSpeed, PowerDiGi, brightnessFix, etc... Get it all here:http://www.PalmPowerups.com | |
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09-30-2006, 10:57 AM
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#5 | | Registered User
Join Date: Jan 2005
Posts: 274
| Thanks Dmitry! I hope you get to feeling better. I have also been in bed all week recovering from a surgury on Monday.
I still have 11 days in my SkinUI trial, so anytime before then would be terrific.
Thanks again for great software! | |
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10-01-2006, 09:27 AM
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#6 | | Registered User
Join Date: Dec 2004
Posts: 1,853
| I feel bad too...we should make a poll. | |
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10-01-2006, 09:37 PM
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#7 | | Software engineer/hacker
Join Date: Jan 2004 Location: Silicon Valley, CA
Posts: 5,062
| well i have answered all the emails i had (a bit above 200, that have collected over the last 5 days).
__________________ Annoying me is NOT an approved way of encouraging me to produce software My software:PowerSDHC, PowerDrive, nuRom, UDMH, warpSpeed, PowerDiGi, brightnessFix, etc... Get it all here:http://www.PalmPowerups.com | |
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10-01-2006, 10:24 PM
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#8 | | Registered User
Join Date: Jan 2006
Posts: 178
| Thanks Dmitry.
Have the activation code tied to a device code is no doubt a better way to eliminate piracy. Unfortunately, it also requires more customer support effort in situations like this. | |
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10-01-2006, 10:49 PM
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#9 | | Registered User
Join Date: Jan 2005
Posts: 274
| Thanks so much! | |
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