Why Does Palm Disappoint?
Join Date: Aug 2004
| | Never buying SPRINT again!!!
My dad always told me when I was younger that Sprint was unreliable and customer service was terrible. Being that Sprint joined with Nextel and many years had passed, I thought little of my dad's warning.
I would come to find out that in November~December 2006. He was correct. I had never been a Sprint customer ever and I decided to join Sprint in Novemeber. I ordered a Moto Razr V3m. I completed the order early November and was waiting patiently for the phone. One week passed, nothing to it. Two weeks passed, I was a little worried. The week before Thanksgiving came and I called Sprint, they told me it was in the shipping process and could not be cancelled. I told them to cancel my account and service. They told me the phone would still reach me. I told them I would send it back unopened. Once I left for Thanksgiving break, I came back expecting the see the phone... NO PHONE. I called Sprint but was holding for like 1 hour. So I hung up. Today, I called back having gotten some free time and they told me that their was a mistake with my order. They ordered a Motorola KRZR instead of a Razr and that the phone was just sitting at Sprint. The guy gave me a new order number and another department which is closed at the moment to call. I AM PISSED!!! I WILL NEVER BUY SPRINT AGAIN!! I am so mad, I don't even care about EVDO. I am going to get another T-Mobile phone to replace my T610. This is ridiculous. Too much crap. I will settle with EDGE. I don't care, its faster than GPRS.
Handspring Treo 90 --> Royal RG135nx --> T-Mobile Sidekick --> T-Mobile Sidekick Color --> PEG-UX40 -- > PEG-UX50--> Samsung T629 (Returned) -- > Palm TX (SOLD)/T-Mobile Sony Ericsson T610(Defective) --> T-Mobile Dash(Broken Screen) --> ASUS EEE 1000H Black/Treo 800w/PEG-VZ90
Accesories: Transcend 16GB SDHC | 8GB Transcend microSD