The NX80 is dead - long live the NX80!
 

Greetings!

I'm making this post with more than a little sadness. My NX80 died today, right in the middle of entering an address into the address book. I had left my TH55 at home, having felt guilty about not spending enough quality time with my NX80 recently. I was actually enjoying the change of pace and the heavier, solid feel of my NX as I was keying in the address, when the screen suddenly went black!

No amount of button pressing, resetting, shaking, swearing, pleading, or praying would bring it back to life. The screen stayed black. I opened up the battery compartment and unplugged the battery, waiting 5 minutes before plugging it back in. Still nothing. Hard reset, while my last option, suddenly seemed VERY inviting. Alas, this also was fruitless. :(

At this point, quite upset about the whole situation, I returned home and gathered all NX80 related materials together and took a trip to Best Buy. Luckily, I purchased one of the original protection plans, and after MUCH back and forth discussion with the customer service counter people it was determined that Best Buy could not obtain a new NX80 for me in any reasonable amount of time, and that the best course of action would be for them to refund my original purchase price ($638). I found myself thanking myself VERY much for having the wisdom to buy the protection plan in the first place.

I don't know what I will do when my refund check arrives, I am considering either buying another NX80 on sale somewhere (I occasionally see them available at CompUSA for around $300) or maybe a European TH55 (which I have been running an ad on ClieSource offering to trade for the last few weeks). Any thoughts?

Best wishes,
Bawko

How long have you been using the NX?

wow .. at least u get your money back :D

BMEngineer,



I have had my NX80 for a little under a year. I purchased one of the first ones available, the day that Best Buy got their first shipment of NX80's locally. At the time, I knew it would be a great PDA, but I had no idea HOW good. It was my faithful companion up to the time I bought my TH55, and it served me VERY well. I'm not one to grow fond of gadgets, considering the rate at which they are replaced, but the NX80 really is a fine piece of machinery - if I don't obtain another then it will be missed.

Best wishes,
Bawko

Same here! About a month ago.
 

And I had the exact same results with my BB warranty and I got my new NX80 for 317 plus they refunded me the difference (300).

I am a happy man. :)

My NX80 died today. :( May it RIP.

NX80 is my very faithful companion also. I got it since last december and it is still doing well. I can't believe the life of NX80 will be so short.

Re: Same here! About a month ago.
 

Stronggeek, your NX80 died too!? I can't believe it. Looks like the life of mine is up soon.

Re: Re: Same here! About a month ago.
 

Yes BMEngineer, it was horrible.

And it happenned at work too.

Thankfully I was had backed up, but still. :(

Atleast I had my girlfriends T615C to use while waiting for the new and I made 300 bucks to boot!

I have had 3 generations of pda's through my first pda's warranty from BB. I now buy all of my electronics from there with a warranty. They ALWAYS have taken it back with no questions asked and I've either gotten store credit or have been able to swap out my pda for the newer model (My latest was for the nx80v). They've even allowed me to return the warranty at a pro-rated refund and to purchase a new warranty for my new toy. I am hoping my nx80 will last a while but I have 1.5 years left on the warranty. I think I'll get a ux next.

ak

hey... of all the PDAs that ive had through the years - i could definitely say that my NX80V is the BEST!!! and one that has been there faithfully - with its speed, its battery, its memory (of course with JackFlash), its "upgradability," its keyboard, and most of all its CF-slot...

and with you guys mentioning about your NX80s dying - what would happen if Sony never releases another NX?

what would happen to me?

no! no! i wouldnt want my NX80V to die!!!

ps: here in Japan, there are lots of NXes (in almost mint conidtion)at almost all the 2nd hand shops (and of course, including the auction sites)

autopsy report?
 

by the way... was it actually determined why your NX80V just died? any autopsy report?

clie_wannabe,



Interesting that you would ask! When I demonstrated to the customer service person that it wouldn't turn on, she went in back and grabbed the tech guy. He asked if I had done a hard reset, and asked if the battery was charged. I said yes to both. He then tried to turn it on using the slide switch, saw that it was still off, and put it in the box. Sealed the front of the box with tape, put a return tag on the box, and turned to the customer service girl: Yep - it's dead.

Amazingly incompetent, if I do say so myself! :D

Best wishes,
Bawko

could only be a dead battery...

but either way - you are really lucky to get a refund...
:D

but what would you prefer? a refund or your NX80V alive?
:confused:

clie_wannabe,

It definitely was NOT a dead battery, I have never run my NX80 battery dry and I keep it on the charger all the time.

Yes - I consider myself to be lucky I got a refund, from my understanding the new version BB warranty is not as kind to people as the older version I had.

As for which I would prefer, a refund or my NX80V alive, I would probably have to say the refund. This is why: I still have my TH55 to get me through, and with the refund check (when it arrives), I can either:

(a) buy another NX80 and have about $300 left over
(b) buy the European TH55 with Bluetooth I've been lusting after
(c) kick in another $200 and get both! :D

Any suggestions are appreciated.....

Best wishes,
Bawko

Bawko,
Sorry for your NX80. I have been spending a lot of time with mine, and acquired bunch of accessories for it (WL110, KB100, etc etc). It would be horrible if that happens to me, but it will one day... That's why I also have the BB warranty ;)
I actually extended my BB warranty for another 3 years around Christmas. One quick question for you regarding the BB PSP: Did they mention it to you that you can go to another retail store (e.g., CompUSA) and get a new PDA, while they would send you a check for that amount (of course matching your original $638)? Or, did they just give your money back? Did you have any more time left on the BB PSP? Any news about the remaining time on your PSP? The reason I am asking this is that when I extended my BB PSP, I spoke with few store managers & PSP reps and was told that even if the new unit is purchased from another store, the remaining time on the PSP will cover the new unit. Too good to be true? Would love to hear your experience on this....
Thanks!