Faulty CCD issue and resolution
 

I don't know if any NZ90 users are aware, but there is apparently a problem with the CCD chip on certain units which causes the PDA to display a faulty image when used in camera mode.

There are more details available regarding the issue and information about obtaining a free repair here

HTH

Yep, a lot of posting about it... ;)

D'oh! Please accept my apologies then.

I only came across this because there is a similar problem with JVC camcorders manufactured around the same time (of which I have one). I wonder if they use the same CCD units? :)

And where would that be, if I may ask? :confused:
Sony Japan authorized repairs from the 17th Jan 06. it only concerns certain batches of NZ90 and possibly NX80 with faulty CCD chips. Anybody affected?

I've had a look around the NZ forum and wonder if this problem is the faulty CCD problem. I've just picked up this second-hand NZ90's, put am sure camera should take better pictures than this the attached example.

Has anyone come across this type of camera fault before – it seems to be some kind of problem with the white balance or something.

Any advise would be appreciated.

Send it to Sony, I guess. ;)

The CCD realtes to how light is converted into a picture so it is entirely possible that the photo demonstrates a CCD problem. You will have to send it to Sony to be sure though :(

Thanks for view. I was wondering if there's a 1SRC member out there that had already gone through this with Sony and got a repair, and could confirm if they had the same results with the photo.

I think I might give Sony support a call.

My NZ90 is currently at Sony for this repair. I'll let you know how it turns out. :cool:

I purchased one of auction here in Japan. The seller said they had the camera replaced by Sony this January. So far it's been working good ... except it's a battery killer of course. I get about 2-3 photos with it before I get very low battery warnings :mad:

Well, the unit was returned and works perfectly. Took some pictures and they look fine. The swivel appears a bit loose, but after the trouble I had getting the NZ to Sony and getting it back, I'll fix it myself. Sony was to send me an email with printable UPS shipping labels which I never received. After almost a week and 15 customer service reps later, I dropped the $14 shipping myself. The very day I shipped it, I received a UPS package in the mail with the labels and a box??!! Now you mean to tell me that the 15 people I spoke to couldn't tell me that it was going to be sent snail mail, nor did they check my database to find out that a rep had provided me with the address info just a few days before?! Extremely poor communication within their cust serv. Plus, each time you call, they routinely "refer you to a higher-level tech support" person, who you then have to explain the issue all over again.... I thought at the very least they would ship the unit back to me FedEx or overnight since I paid the original shipping. No such luck. I just pray my other Sony gear holds up so I don't have to go through this crap again

if anyone is interested, i have a spare nz90 and if u would like to purchase it, pm me. everything works except the conidition of the unit is not really good.

Sony has the worst Support EVER! Have you ever heard of Chris Short? He is much better than Sony, and cheaper.

Never heard of him. What is he all about and do you have contact info??

He fixes PDA. He fixed my UX50 and just finished fixing my VZ90.
ips@chartermi.net