XP Restarts when MultipleUser Hotsync is involved.

[netenterprisers]

Hi,

I have Windows XP Home edition and created two login accounts, one for my wife and one for me.

I use Tungsten E and she has a Samsung SPH-i500. I have installed Palm Desktop on my account and the Outlook Conduits for the Tungsten E. On her account I have installed Chapura Standard 3.1.3 along with Palm Desktop.

When only one of the User is Logged In(with other logged out), we can HotSync our respective palm devices. However, if both of us are logged in and I attempt to HotSync on either device, the System Restarts.

If you any of you have come across this scenario and know of the solution please let me know.

Thx,
Chandra

[Chukar]

My guess is that the conduits are conflicting when you are both logged in. I would install the same conduits for both users (Chapura would be my choice) and see if that solves the issue.

[Dick Tracy]

From Palm's Knowledge Library:

Solution ID: 25213

Fast User Switching with Windows XP with Palm™ Desktop 4.1

Palm™ Desktop software 4.1 provides improved support for Windows XP with the following limitations:

Fast User Switching is not supported. To switch between different users on a Windows XP system, select Log Out rather than Switch User. (Alternatively, quit Palm Desktop software and HotSync® Manager before switching users.)