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TechGirlAZ
06-24-2005, 11:31 AM
Hello, I've been trying to sync my Tungsten E but when it gets to Versamail, it freezes and won't finish. I've tried reinstalling it with no luck. The last time I tried to sync, I got the following error:

Emul68k main.c, Line: 401, illegal instruction 973E at address 002EFE38.

I then have to press Reset. Also, here's the last HotSync log. Can anyone suggest anything that I can do to get my Palm Pilot back up and running? Thank you!

HotSync operation started 06/20/05 10:14:27
- Installed file: C:\Program Files\Palm\RD\backup\Temp007\imgfile_stream.PDB
- Installed file: C:\Program Files\Palm\RD\backup\Temp007\jpeg_stream.PDB
- Installed file: C:\Program Files\Palm\RD\backup\Temp007\LibInstall.PRC
- Installed file: C:\Program Files\Palm\RD\backup\Temp007\MMUpgrade.PRC
OK Install
- Installed file: C:\Program Files\Palm\RD\Install\imgfile_stream.pdb
- Installed file: C:\Program Files\Palm\RD\Install\jpeg_stream.pdb
- Installed file: C:\Program Files\Palm\RD\Install\LibInstall.prc
OK Install
Outlook Notes
- Recovery Sync
OK Outlook Notes
Outlook Calendar
- Recovery Sync
OK Outlook Calendar
Outlook Contacts
- Recovery Sync
OK Outlook Contacts
Outlook Tasks
- Recovery Sync
OK Outlook Tasks
Expense - sync configured to Do Nothing
OK Note Pad
OK Quick Install
- Failed to retrieve security information from the handheld. Password encryption disabled.
- VersaMail : The conduit cannot communicate with the program on the handheld. There are two possible causes:

1. The handheld is not properly connected to the cradle.
2. VersaMail has not been configured on the handheld.

Make sure that the handheld is connected to the cradle and that you have run VersaMail at least once.
OK VersaMail with 2 message(s)
Documents To Go Message(s)
Error accessing Documents To Go user information.
You must first open the Documents To Go desktop application, select the appropriate handheld user, and synchronize again.
Error accessing Documents To Go database
Adobe Reader -
Conduit 'Photos' Error: Unknown error. (FFFF)
Conduit 'Install' Error: Unknown error. (FFFF)
HotSync Error: Unknown error. (FFFF)

Antoine
06-24-2005, 04:46 PM
My ladi has the same error, give me the weekend and I may have it figured out.

TechGirlAZ
06-27-2005, 11:10 AM
Antoine - Thank you for the reply; I look forward to hearing from you again. :) TechGirlAZ

bobinsky
07-03-2005, 09:39 AM
yes, i'm having the same versamail fatal alert. help!