Tungsten T5 update 1.1

[Joel]

The Tungsten T5 Update 1.1 adds enhancements that provide increased stability and reliability, as well as improved memory management on your handheld. [details (http://www.1src.com/?m=show&id=1099)]

[The Palmster]

I use BackupBuddy for Windows on my T5. The instructions at PalmOne suggest that a hard reset followed by a restore will be performed during the patch install. Should I disable BackupBuddy to install this patch or should I simply proceed in accordance with PalmOne instructions and use BackupBuddy to perform the restore?

Any thoughts? I don't want to lose all of my data because BackupBuddy is incompatible with this new patch although that seems quite unlikely. At the same time, I don't want to use the PalmOne HotSync restore function as that has never proved to be a "full" restore.

[Reggie]

I used BackupBuddy VFS to backup all my data on the card when I upgraded my Treo 650 to the latest firmware, Sunday. After the upgrade, I ran BackupBuddy VFS from the card and restored everything with no problems.

[applejosh]

Woo-hoo! Now I just have to wait for PalmOne to give me a replacement device that isn't junk.

[oz-nom]

I used BackupBuddy VFS to backup all my data on the card when I upgraded my Treo 650 to the latest firmware, Sunday. After the upgrade, I ran BackupBuddy VFS from the card and restored everything with no problems.

So BackupBuddy works on the T5 now? Sorry if I've missed the news elsewhere.

As for the update, I can't get it to work on my T5. The instructions say it needs 16.7Mb free memory, I've got over 34Mb, yet I still get an error message saying there's not "space available to run this application from the card". There is no support information on PalmOne website. Frustration levels rising.

If BackupBuddy now works then I might take the plunge, back up everything, hard reset, install the update, then restore. Drastic action, but if nothing else works... I don't want to do this if the restore won't work though.

Feedback please?

Cheers,
Tim

EDIT: just reread the post and noticed you use a Treo (I even quoted you!). Sorry. :o
Still, does anyone know if BackupBuddy VFS works on the T5? Note: I'm not interested in the Windows version - I have a Mac.

[The Palmster]

Still, does anyone know if BackupBuddy VFS works on the T5? Note: I'm not interested in the Windows version - I have a Mac.

BackupBuddy VFS does not seem to be reliable on the T5. I know this from both personal experience and other threads I've read on this site.

[applejosh]

BackupBuddy VFS does not seem to be reliable on the T5. I know this from both personal experience and other threads I've read on this site.
Well, hopefully, this update helps that a bit. At least Blue Nomad's site claims a T5 patch is necessary. Maybe others will be able to test and report back.

[edeab220]

I am seeing a lot of happy users around the forums with this new update. Maybe it's time for me to upgrade...?

[applejosh]

I'd still give it a few days before upgrading. It hasn't even been out a day yet. I'd wait to see what people report back in regards to backup software and other third party software. Who knows if it changed something that developers will have to adjust to again. I'm hoping my replacement T5 gets here soon, though, so I can start playing.

[lawiba]

I installed the update and have really enjoyed the results! I tried BackUpBuddy again - and - this was the first time that it backed up all my files *without* having to restart several times! There were two other issues that disappeared since installing this update. I'm quite pleased.

lawiba

[Antoine]

Seriously, the T5 is nice with this update. No sticky alarms today, no lag (ok, very little with Facer, but that was expected); battery life was a tick better too (and thats from a dude who praises God with the T5 via FM transmitter in the car).

If ya need the T5 get it. It is still a solid PDA, jsut better now that it isnt crashing as often. :)

[oz-nom]

Has anyone else had troubles installing the update? I just can't get it to run!

[GadgetGuru]

Try the alternate method of updating, the one that involved hard reseting and creating a temporary username... also remember that the update.prc need to be in RAM not the external partition of the 256MB.

Read the alternate instruction from PalmOne website...but get a good backup before doing so...

[STBXXL]

Ok. After all the positive posts here I decided to do the update myself. Here's how it went: I first hotsynched everything, copied my Internal drive to the HD and did a backup with BackupBuddyVFS Pro 3.07 to my SD card (I never had problems with incremental updates once the 1st full update was done after a few times).

I then followed Jeff's advice and turned off all system extensions (in my case McPhling, LauncherX and FontSubst). The ROM update when very smooth (too smooth?) until I reached the very last (and announced by the installer software) Reset after the restore hotsync. The T5 crashed (something like Memory Handle Error). OK, I did a soft reset, but the T5 crashed again. Another soft reset and it crashed again. I then tried a warm reset and the device would survive a few clicks before it crashed again. So I did another warm reset and then figured I could try restoring the backup on my SD card (done with BackupBuddy) before I do a hard reset and rebuild the whole system (the ROM flashing went fine at least) one applicaton at a time which probably would take a few more hours.

But I was lucky (or is this already a result of the improved NVFS?). The backup restore from the SD card went without any problems. I then copied all files back from the PC HD to my Internal Drive and everything was back to normal. http://www.1src.com/forums/images/smilie/images/smilies/smile.gifhttp://www.1src.com/forums/images/smilie/images/smilies/rolleyes.gifhttp://www.1src.com/forums/images/smilie/images/smilies/biggrin.gif

I suspect that after the hotsync something went wrong with the LauncherX setup. Anyway, right after that I re-installed the WiFi driver (of course the latest version 1.2 which I haven't tried yet). It took my 2 minutes to get everything installed, connect to the Internet, open a VPN channel and sync my emails at work with VersaMail (thanks to the complete restore with BackupBuddyVFS Pro 3.07). Wow!

But I have to say I need to get used to the new snappiness. http://www.1src.com/forums/images/smilie/images/smilies/wink.gif I was used to get some time when I started a program (e.g. DTG, NoviiRemoteDeluxe) allowing to prepare myself what I actually wanted to do. Not anymore! I start the program and it's just right there. HeHeHe.

So far everything looks fine (although I had one Fatal Error already) - despite the few bumps during the update. Hotsynching is very fast and I'll see tomorrow whether I get a hang up after I sync with my work laptop (this used to happen when I synched at home and the next day at work). Anyway, I guess it's a good idea to stay cool if something goes wrong (and have a backup on a SD card ready).

Cheers.

[Cyker]

I would HIGHLY recommend that anyone upgrading to this patch:

1) Copy the patch onto an SD card or something
2) BACKUP *EVERYTHING* on the T|5
3) HARD RESET the T|5
4) Copy the patch off the SD card into internal memory (Or upload it using pinstall or something)
5) Run the patch

The hard-reset at stage 3 will significantly reduce the possibilities of having any problems, and since it's gonna get hard-reset as a part of the patch, there's no harm in pre-wiping it ;)

Edit:
NOTENOTENOTE:
I just realised that the patch backs up your data when you run it!
Either make a copy of your Palm Desktop profile somewhere, or make a new Paln Desktop user BEFORE this happens. *DON'T* use your old username after you hardreset the first time or ALL your data will be wiped!! :eek:

[smstnitc]

Yeah, speed is good. And I tested a complete backup with BBVFS, and it didn't balk at any file at all along the way. It usually starts getting pissed, and giving errors after so many files, so it usually takes a couple resets to get a complete backup.

Shame I don't use it anymore really, since I got my Treo650, which BTW, is working great since the latest Sprint update, also.

ACtually, I've been procrastinating putting it up on eBay. No sense having it collect dust.

[SoS]

Hi gentlepeople,

will this work for CJKOS roms (I think it will but just want to make sure
before I commit my friend's T5 to a rom flash...)

thanx in advance

steve

[feed_sheep]

On Palm1's site:

IMPORTANT: If you are using a Chinese language device, do NOT install this software. A Chinese language version of this update is not available at this time.

[SoS]

On Palm1's site:

IMPORTANT: If you are using a Chinese language device, do NOT install this software. A Chinese language version of this update is not available at this time.

wow, thanks for the heads up..ill tell him to wait..

[SoS]

duh...its not a patch, its a reflash...duhh...

just ignore me anyway!!

[jsp91470]

I applied the patch and I have noticed that it boots faster.
I have had one big problem, however-- I have been getting crashes often for no apparent reason. Once it happened when scrolling to the bottom of a drop-down list in a program, another time it happened when exiting eReader.
Worse, after the soft reset the Saved Preferences database is corrupted and I lose all of my software registrations and settings. Fortunately, I have BackupBuddyVFS installed and I can restore a recent backup of Saved Preferences, but it's a nuisance.
I also have the palmOne WiFi driver v.1.2 installed.

During the initial upgrade, the T5 locked up during the upgrade (I let it sit for more than 3 hours) and I had to reset it. It was only partially completed and HotSync didn't work, but I did a zero-out reset. Fortunately, by that time it had copied the OS over to ROM so the zero-out restored full functionality.
After that I did not do a full restore but copied over only non-palmOne files and databases, then restored the internal drive.

Anyone else having trouble with Saved Preferences getting corrupted?

Jeff

[GadgetGuru]

I think the best way to install this update, is to wipe your handheld clean (see PalmOne's alternate method). On my friend's T5, I installed it that way (using a temporary username), and the update was done in @10 minutes with no errors whatsoever.

I then hotsync and choose the previous username, all seem well so far...

[ebernie]

Wow, lucky me! After my 'upgrade' patching failed, I did exactly what the alternate instructions listed. Except I didn't read those instructions :) Lucky I created a temp Hotysnc name or else I would've been scr*wed!

Anyway, the clean-install should work best. 10 - 15 min max and my T5 is exactly the way before only much snappier and gained some memory too. Though I can't say much for the stability coz not really a problem before.

Strange it's not mentioned here: Didn't anyone notice the heap size increased? From 4MB to 8MB. I checked using DBCacheTool.

[oz-nom]

I also used the alternate install method (while waiting for a response here - talk about impatient!). Anyway, it all worked fine.

Here's what I did:
1. I downloaded the trial version of BackupBuddyVFS, backed up my T5 & the internal drive using both BackupBuddy AND hotsync backup (with the "backup all databases" option selected in MissingSync).
2. Copied all the contents of my T5's internal drive to my back-up disk.
3. Hard reset & hotsynced with a new user name
4. Installed the update. Worked fine this time. The whole process in maybe 10 minutes.
5. Restored via Hotsync Backup. Everything seemed OK, but just to make sure...
6. Restored via BackupBuddy

Voila! All working, including my WiFi & VPN settings. I did have a "what the...?" moment when NONE of my DocsToGo files were there. It only took a moment to realise that was because I hadn't restored the internal drive. :o Even so, I did have to set DTG to overwrite the Handheld as none of the files were categorised any more. This might be because I Hotsynced without them before I realised about the internal drive. Anyway, that's been the only negative.

Other comments:
- At first I didn't notice much difference in speed. Now that I've tried a few more apps, it is quite evident. Seems to launch apps faster now.
- The system and Hotsync seem more stable. I used to have an intermittent reset problem after hotsyncs, but only if all conduits were synced. So far so good, with no resets at all since the update completed. I'll update in a week or so to test more thoroughly.
- FIND WORKS! :D Finally, no more looping when it reaches multiple contacts with the same search term
- Surprisingly connecting to a network via WiFi is much faster now. Don't know why, but I'm not complaining.

And now that I know that BackupBuddyVFS will both back & restore - I'm going to purchase.

Cheers,
Tim

[stevec]

Anyone yet reflashed and used viaMichelin maps? Their software comes with a utility to take care of the NVFS issues - works fine, too. I've just realised that my T5 hasn't crashed at all in the last week or so (perhaps just a coincidence since installing viaMichelin)...

I just want to make sure there's no conflict as I'll need my maps to keep running over the next few weeks! I'll probably leave reflashing a few weeks - some extra speed would be nice, but it's current reliability is far more important.

[seascape]

My experience with T5 ROM update 1.1:

All went OK, took me about an hour, I made a couple of mistakes and encountered a couple of little glitches. Note my triple-redundant backup approach. Probably overkill, but I've learned hard lessons in the past. Took me an hour plus.

.Did a warm reset.
.Did a soft reset.

.Ran HotSync with BackupBuddy configured for full backup.
.Ran BBVFS to backup to SD card too.

.Turned off ZLauncher.
.Disabled Keyboard.prc.

.Started Drive Mode.
.Copied INTERNAL to desktop.
.Copied everything on SD card to desktop.
.Copied INTERNAL to SD card.

.Made a copy of the T5's folder system on the desktop, for safekeeping.

.Checked that I had HotSync 6.0.1

.Checked free memory before, for fun: 28.5 MB.
.OS before: Garnet v.5.4.5

.Did a Hard reset (powerbutton/pin, release pin then release powerbutton after second PalmOne screeen appears. Will wipe the T5's memory and require default reconfiguration.).

.Checked free memory after, for fun: 53.9 MB.
.OS before: Garnet v.5.4.5

.Ensured that the T5 was fully charged.

.Ran a HotSync; I gave the T5 a completely different username ("JimTemp").
.Problem (I use Outlook)): "A conflict in the installed conduits has been detected. This is caused when two different conduits are using the same PIM data type (eg Address Book vs Contacts). To allow synchronization to proceed, use the HotSync Custom

dialog to change one set of conduits to Do Nothing." Cancel failed to stop the HotSync. I had to End HS on the desktop, and soft reset the T5.
.I set all the PIM and 3rd party conduits to default Do Nothing.
.Ran HotSync again, but I interrupted BB during its long backup the card bit. That could have caused me a problem when I ran the installer.

.Ran Tungsten T5 1.1 Updater.exe on the desktop.
.Followed the instructions that appeared.
.During the update installation, I used the T5's completely different username ("JimTemp").
.The process went through the first automatic soft reset, but then a dialog appeared on the T5 screen: "Charger required: Plug your device inot the charger and select OK to continue". I had COMPLETELY forgotten that on a recent business trip I had unplugged the power cable from the cradle and taken it with me, then forgotten to replace it. Because there is no LED charging light, because the cradle is buried under papers so I could not see that only one cord ran to the cradle, and because the computer bing-bonged every time I connect the T5 to the cradle or ran HotSync (USB cable), then I did not realize that the T5 was not charging!! I charge the T5 at work on a separate cradle, so its charge was up, but to be certain I left the system alone for a while.

.The actual ROM flash took only a minute or two, then the T5 went through some resets, then the usual default adjust process.

.Checked free memory after, for fun: 55.8 MB. Lost 1.9 MB with the update.
.OS after: Garnet v.5.4.8

.The update installation process did not specifically ask me to HotSync to restore all my data as I expected it would, so I missed my chance to select the old username.
. So I did another Hard Reset.

.Ensured all the right HotSync conduits were turned on for the old username.

.Ran HotSync and this time picked the old username: Seemed to do a full reinstall, followed by a requested screentap Reset. When that finished everything seemed to be fine. Oddly ZLauncher opened when I tapped the Home silkscreen button, and keyboard.prc was On, even though I had set both to Off prior to the first backup operation. Anyway, all seems fine.
.Ran HotSync again. BB went through a complete backup. Seems OK.

.Copied my INTERNAL folders and files from the desktop back into INTERNAL using Drive Mode.

.Deleted the JimTemp folder system on the desktop.

.Made sure everything was working.

.Result: Checked free memory after, for fun: 41.0 MB -- WOW, nearly double!! As others have noted, I think apps open snappier. I was not having problems with BBVFS or crashes before. We'll see.

[SoS]

seascape, your approach is water tight but what is your average man in the street gonna do here. He/she sees an update and sets it to work...question is, 'does it work or not?. If not, man in street mighty pissed and somewhat confused I would have thought...a rom update surely has to work flawlessly whosoever chooses to do it....

[Zano2004]

I simply backed up everything and followed the instructions for the regular update and everything went fine. FINALLY, PalmOne fixed the T5. Now, maybe ALL the backup applications will work. My T5 seems more snappy and sure has a lot more memory!

[none]

Prretty basic really. The DIA won't hide in DB5. Anyone else see this?

[ralphster]

This T5 1.1 update is fabulous!

It took me about an hour of messing about to get it to install, but now it's done, the reliability is much improved.

Before the update, I was getting a fatal error several times a day. Now it's down to about 1 per day (And if it does crash I've got all the same apps on my old T3 as a backup, and that never crashes)

There is a noticable increase in speed. It's still nowhere near as fast as the T3 which is like lightening in comparison but I guess that's down to the type of memory used.

Unfortunately all the apps that didn't work properly before the update (TextPlus, PalmEarth etc) still don't work, but again, I can always use the T3.

So in summary, a great leap forward. The T5 is now like a big, slow, slightly unreliable, slightly incompatible T3.

Can't wait for update 1.2!

[ianj]

Re: DIA problem with 1.1 & Datebk5
Make sure you haven't inadvertantly installed one or both of the these files (for the T3) - AppSlipRotate.prc and StatusBarLib.prc
They cause problems with the DIA.

Check out the Yahoo support forum for Datebk5.
Delete any DIA utilities you may have, such as skins.

Good luck

[StoneRyno]

I see this update erases the device. How to I go about backing up completely so I can restore all the data after the update. I'm affraid to even try and backup software as all previous times I have tried I've had real bad experiences some of which required restoring as much data that the hotsync backs up because the attempt destroyed data.

Is there anything other than the palmone backup since apparently this can't be used in some demo form that I can use safely to backup before and then restore after the update?

[Zano2004]

I see this update erases the device. How to I go about backing up completely so I can restore all the data after the update. I'm affraid to even try and backup software as all previous times I have tried I've had real bad experiences some of which required restoring as much data that the hotsync backs up because the attempt destroyed data.

Is there anything other than the palmone backup since apparently this can't be used in some demo form that I can use safely to backup before and then restore after the update?
The update process will require a hotsync, which will save internal memory. And, backup the Internal Drive to you PC. You'll need 16 megs of free internal memory to do the update. Then another hotsync to restore your stuff. BackupBuddyVFSPro 3 has a new version at BlueNomad.com that says it works unless you have used a lot of internal memory. This latest version predates the Update. After I did the update, I downloaded BBVFS to update my copy, loaded it and ran it. It appears to backup ok although it resets the T5 at the very end of the first backup. After that backs-up without resetting. I can not tell you how well it restores yet. P1's BackupPlus was doing the trick for me all along. The last hotsync will take some time. After that the T5 seems snappier and has a lot more memory..... 63.8 verses 55 or whatever megs. It does fix bugs.

[oz-nom]

I see this update erases the device. How to I go about backing up completely so I can restore all the data after the update. I'm affraid to even try and backup software as all previous times I have tried I've had real bad experiences some of which required restoring as much data that the hotsync backs up because the attempt destroyed data.

Is there anything other than the palmone backup since apparently this can't be used in some demo form that I can use safely to backup before and then restore after the update?

For an example, see my post above (I'd link to it, but I don't know how :o). I backed up via hotsync and also with BackupBuddy, copied my internal drive to my computer, then followed PalmOne's (alternate) instructions. At the end, hotsync seemed to restore eveything OK, but just to make sure I also restored using BackupBuddy. Everything worked.

There are a range of methods described in this thread - ranging from "just do it", to moderately careful, to double back-up (me), to backup-everything-in-triplicate (hi Seascape:)). Take your pick between them and do it. The update is worth it!

Cheers, Tim.

[stevec]

Michelin replied to say their software was OK with the update so I went ahead - with heartache, using the alternative method. I backed everything up via HotSync and also with BBVFS.

1) My T5 hung after the hard reset - had to redo it twice before it would give me a clean machine.
2) The update failed with the insufficient memory message. Another hard reset and that hurdle was cleared.
3) The update got uploaded via the HotSync, my T5 reset - and I was left with the same version as I started with. It didn't take at all.

Restored my T5 from BBVFS.

I think I'll give up whilst I still have a functioning T5...

[TapiV]

No problems here, I had 21MB free, now I have 36.7MB! WOW!
Thanks P1 !

[seascape]

The DIA won't hide in DB5. Anyone else see this?Nope -- works fine for me.

But my favorite HanDBase database was gone after the update, and I'm having a heck of a time getting it back. No idea if it relates to the update or was jus a coincidence.

[Lance]

Hello,

My update has gone very well. As others have done, I put together a guide for other Tungsten T5 users, as well as other Treo 650 users.

User Guide: Perform a ROM Update (http://www.palmfocus.com/romupdate.php)

Take care,
Lance

[Shrink]

Hello,

My update has gone very well. As others have done, I put together a guide for other Tungsten T5 users, as well as other Treo 650 users.

User Guide: Perform a ROM Update (http://www.palmfocus.com/romupdate.php)

Take care,
Lance
Well done. Many thanks.
alan

[StoneRyno]

I will attempt backups with backupbuddy and backupman just in case the hotsync doesn't get everything correctly. But i definately want to do the update as it will be more trouble to me not updating.

[William1]

Nope -- works fine for me.

But my favorite HanDBase database was gone after the update, and I'm having a heck of a time getting it back. No idea if it relates to the update or was jus a coincidence.

I more or less followed your and Lance's conservative update procedure. I backed up to an SD card using BBNVFS Pro v 3.1 beta, and this app, during the first backup I did with it, quit multiple times. After rerunning this app several times, the T5 was finally backed up to the card except for the very large Radiology Review Manual application from Skyscape. BBNVFS kept crashing on this file. After hotsyncing with The Missing Sync for Macintosh for the second backup, I created a new name for the hotsyncing required for getting the updater app to the T5. I did the hard reset. I transferred the updater app from PalmOne. The usual hotsync progress status bars of The Missing Sync didn't seem to work but the updater application made it across to the T5, anyway. I ran the updater which was uneventful. I restored from the SD card using BBNVFS and my T5 was back, working perfectly, except for the Radiology Review manual. Using Uninstall, I uninstalled its leftover components and reinstalled the entire application from scratch (no big deal).

I do have a large complex HanDbase database also, which was preserved intact throughout this whole process, so I'm not sure what happened to your database. After the update I am consuming 46.9 MB of the 63.9 MB (I have lots of reference data on my T5)

Bill

[Lance]

Nope -- works fine for me.

But my favorite HanDBase database was gone after the update, and I'm having a heck of a time getting it back. No idea if it relates to the update or was jus a coincidence.I have seen this with other applications not getting backed up. It usually has to do with installing applications using something else besides the Install or Quick Install utilities on the desktop. This may or may not be the case in this situation, but I have seen it.

Take care,
Lance

[seascape]

I have seen this with other applications not getting backed up. It usually has to do with installing applications using something else besides the Install or Quick Install utilities on the desktop. This may or may not be the case in this situation, but I have seen it. Take care, LanceThanks Lance. DDH Tech Support is looking at the database. I'll be curious to see what they come up with. My hunch is that it has nothing to do with the T5 or the update.

[zenlon]

Has anyone done the T5 1.1 update / reflash using a Mac (with OS X) with or without iSync? I don't have Missing Sync (yet, shame on me) nor do I have BackupBuddy. I would like to do the update without these, but not if I run the risk of losing my data. I cannot lose my data.

Thanks in advance.

[idibidi]

Anyone notice whether the Skyscape programs are running faster on the T5 after the update?

[stevec]

1) My T5 hung after the hard reset - had to redo it twice before it would give me a clean machine.
2) The update failed with the insufficient memory message. Another hard reset and that hurdle was cleared.
3) The update got uploaded via the HotSync, my T5 reset - and I was left with the same version as I started with. It didn't take at all.

Restored my T5 from BBVFS.

I think I'll give up whilst I still have a functioning T5...

Tried again yesterday (I had a few hours spare and felt I shouldn't give up)! Instead of trying it the "clean" way, as before, I backed up via BBVFS, disabled all the "hacks" - BDicty, Crash, Uninstall - and then ran the update software. It ran the standard HotSync, installed the patch and rebooted without problem. However, I then exited the PC side as I realised that BackupBuddy had backed up the patch and I didn't want to ruin the work by having it restore these (whilst I hope Palm have programmed it so it recognises the patch has already been run, it might not delete the patch programs and could have left a lot of clutter behind).

The BBVFS restore was straightforward, though, and I now have a patched T5. Only bugbear is that ViaMichelin mapping software doesn't work after a full restore and needed reinstalling from the PC. I suspect there'll need to be a patch for that as it has a routine to address NVFS problems that may now be unnecessary.

Haven't noticed any difference in the T5 yet - time will tell.

[oz-nom]

Since updating, I've started to notice significant issues with the keyboard driver. I am 99% sure it is the driver and not the keyboard itself because:
- Reinstalling the driver, or restoring from backup, always fixes the problem, if only temporarily.
- Sometimes all the keys will still work but require combinations for them to register. For example, often when the keys stop responding if I hold down the shift key then they'll respond. So to type normally, I need to turn on caps lock then hold shift to get lower case letters.
- Unlike the previous time I had issues with a keyboard, ALL the keys will fail to respond (rather than just a section) and then they will all begin responding again.
- turning my handheld off & on often fixes the problem (and only sometimes turning the keyboard off & on).

I had a terrible time at a conference last week because of this - Some days I had to restore the keyboard driver 4 or 5 times. Thankfully BackupBuddy works! Now that classes have started I'm very concerned about the impact it will have (I use my UWK for taking lecture notes & minuting meetings).

Anyone else come across this or similar?

Cheers,
Tim

[Antoine]

OZ-Nom;
Try using the updated driver for the LD/E2 and see if that works for you.

[timepilot84]

Can anyone confirm the expanded heap space? Someone said earlier that they had 8 megs of heap after the patch.

I'm jealous. PALMONE COME ON WITH THE LD ROM PATCH! :p

[oz-nom]

OZ-Nom;
Try using the updated driver for the LD/E2 and see if that works for you.

Thanks Antoine. I found Keyboard driver v1.08 last night and installed it. So far so good although, given my experience over the last 10 days, I'll wait a few more days before I pass judgement.

Cheers,
Tim

[oz-nom]

Well v1.08 is still no good. I'm at my wit's end & don't know what to do. It is incredibly frustrating to be typing along and the handheld stops responding to the key strokes. Sometimes rapid keystrokes seemt to "wake it up", but usually there's nothing to do but wait.

I've checked out the hardware (IR, handheld & keyboard - to the best of my limited ability) and all seem fine. Evertytime I reinstall or restore the driver, all is well - for a short while.
I'm getting grumpy! :mad:

Anyone got any other ideas? :confused:

[The Palmster]

Well v1.08 is still no good. I'm at my wit's end & don't know what to do. It is incredibly frustrating to be typing along and the handheld stops responding to the key strokes. Sometimes rapid keystrokes seemt to "wake it up", but usually there's nothing to do but wait.

I've checked out the hardware (IR, handheld & keyboard - to the best of my limited ability) and all seem fine. Evertytime I reinstall or restore the driver, all is well - for a short while.
I'm getting grumpy! :mad:

Anyone got any other ideas? :confused:

Wow. The worst problem I've ever had is that sometimes the keyboard goes to sleep and I have to turn it on & off again but that normally only happens maybe once every hour of use. I'm wondering whether your problem may be hardware related. Could it be that the keyboard is sending mixed signals to the handheld causing it to freeze? Maybe you should trade keyboards and see what happens. Go buy one from a local electronics store which provides satisfaction guarantees/no hassle refunds. Try the new keyboard for a week. If the problem is solved, keep it and try to return the old one to PalmOne. If it doesn't solve your problem, then at least you know that there is something wrong with your T5. Process of elimination...that's the best advice I can give you.

[fpowledge]

After successfully using my T5 for several months, and successfully hotsynching to and from Palm Desktop many times, I downloaded and installed the "Tungsten T5 Update v1.1." I followed the instructions to the letter. Now my Palm Desktop on my desktop computer will not work; it will start, display a few (maybe 5%) of the names in my address book, and then crashes with the Microsoft notice about how there's a problem and would I like to send a report to MS.

I still have my original data on the T5; what's on the desktop is almost certainly corrupted. Ordinarily I would just try the install again, but I fear that it might wipe out all my data on the handheld and leave me with a corrupted desktop and no ability to synchronize properly.

I have BackUpBuddyVFS, and am able and willing to use it to get around this problem, if that'll help. I also tried renaming my Palm folder on my desktop, hoping a reinstallation of the Desktop would cure things; but MS won't let me change the current folder's name, claiming that someone is using it. (I'm the only user of this computer.)

Please help. Thank you.

--Fred Powledge

[zenlon]

Has anyone done the T5 1.1 update / reflash using a Mac (with OS X) with or without iSync? I don't have Missing Sync (yet, shame on me) nor do I have BackupBuddy. I would like to do the update without these, but not if I run the risk of losing my data. I cannot lose my data.

Thanks in advance.

Slightly off-topic, but Apple has updated iSync to v2.1, and it seems to really improve things. Find it here: iSync 2.1 update (http://www.apple.com/support/downloads/isyncupdate21.html)

I have also done the T5 1.1 update as per Palm's alternate instructions. Mostly it went fine, but I would reiterate that anyone should do as many backups as they can to prevent data loss. Many good suggestions are made elsewhere in this thread.

[Antoine]

After successfully using my T5 for several months, and successfully hotsynching to and from Palm Desktop many times, I downloaded and installed the "Tungsten T5 Update v1.1." I followed the instructions to the letter. Now my Palm Desktop on my desktop computer will not work; it will start, display a few (maybe 5%) of the names in my address book, and then crashes with the Microsoft notice about how there's a problem and would I like to send a report to MS.

I still have my original data on the T5; what's on the desktop is almost certainly corrupted. Ordinarily I would just try the install again, but I fear that it might wipe out all my data on the handheld and leave me with a corrupted desktop and no ability to synchronize properly.

I have BackUpBuddyVFS, and am able and willing to use it to get around this problem, if that'll help. I also tried renaming my Palm folder on my desktop, hoping a reinstallation of the Desktop would cure things; but MS won't let me change the current folder's name, claiming that someone is using it. (I'm the only user of this computer.)

Please help. Thank you.

--Fred Powledge

Uninstalling and then reinstalling Palm Desktop on your PC will NOT effect the infomation on your handheld.

Check to make sure that you are using your computer under Admin privieldges when making changes to your Palm Desktop software. If that still is not working, try booting into Safe Mode on your computer (I think its hold F5 during startup, but its been a while so that might not be it) and then try renaming that folder. That might work.

[Jaguillo]

I just installed the T5 1.1 update and am no longer able to run Hotsync. When I press the Hotsync button I get a fatal exception. If I go to the Hotsync icon on my T5 I don't see any of the choices that I used to have (Local, Modem). I'm not sure what to do at this point as I can't run Hotsync to restore or load anything to the T5. Any suggestions or ideas?

Thanks,

P.S. I just wanted to clarify that the problem with Hotsync occured after I updated to 1.1.

[Antoine]

Jaguillo;
You state that you do not see the choices that you used to have in the Hotsync menu. Try creating a new connection to you computer by going to PRefs and COnnections and then creating a cable connection to your PC. Then go to HotSync and select that new connection that you created. That might get things to work for you.

[stevec]

Jaguillo,

I had that problem when I first tried toi run the update - it happened after the first cold reset - BEFORE I ran the 1.1 patch. I cleared it on my T5 with a warm reset; if that doesn't work, I'd try another cold reset.

[Antoine]

Issues with teh keyboard are driver related and we probably should expect an update from Palm on this issue. Its unfortunate that there are still some issues with programs. I guess that when something is fixed, other things that were fixed to correct mistakes break again.

[oz-nom]

Just an update on my issues with the keyboard. Palm suspect the keyboard itself is faulty and are replacing it. It stopped working completely last weekend then, just as I was about to send it, it started working again. Stoppped (again) while on the phone to Palm. :confused: At least the timing was good.

Anyway, I still think it's a great keyboard and looking forward to receiveing a replacement in a few days.

Cheers,
Tim

[StoneRyno]

I finally got around to installing the update. Backupman 1.54 didn't work on the device before the update like the previous versions. I decided to check out backupbuddy and seeing they had a windows version that operated during hotsync I was like way cool. I installed it and during hotsync it backuped everything flawlessly. I proceeded to follow the primary set of instructions and upon the time to hotsync after the T5 update completed I used the 1st backup set I made with backupbuddy windows and my device is now updated and has all my data as it should be. I am going to test backupman. As I'm not sure if I want to pay $30 for that backupbuddy version. However if I got a good buy for like 50% off or something I'd go for it.

[StoneRyno]

1st test run of backupman after the update ran successfully where as before the update dozens of times it failed without one success. Although I have not needed to restore any data in a long time since I exchanged my 1st T5.