Syncing VersaMail and Outlook

[Blah-Blah]

I have recently switched from eudora and palm desktop to Outlook for my T5.
All was going fine until I started having difficulties syncing versamail and now outlook itself.
I have tried removing and re-installing the software to no avail.
The relevant part of the log says:The message host 'MM_MAPIMsgHost' was unable to be loaded. The file may be missing or is corrupt. Re-install the VersaMail conduit to correct this problem.
VersaMail - None of the accounts are configured for HotSync. Use the conduit to configure accounts to HotSync.
OK Documents To Go
OK Plucker for C:\Program Files\Plucker\plucker_desktop\plucker-desktop.exe --update-due
Outlook Calendar
OLERR:0D-0050
OLERR:0D-0001
OLERR:0D-0005
- Not Synchronized
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
OLERR:0D-0050
OLERR:0D-0001
OLERR:0D-0005
- Not Synchronized
Outlook Contacts synchronization failed

OLERR:15-0002
OLERR:01-0001
Outlook Tasks
OLERR:0D-0050
OLERR:0D-0001
OLERR:0D-0005
- Not Synchronized
Outlook Tasks synchronization failed

OLERR:15-0002
OLERR:0F-0001
Outlook Notes
OLERR:0D-0050
OLERR:0D-0001
OLERR:0D-0005
- Not Synchronized
Outlook Notes synchronization failedI have checked the VersaMail setup and as far as I can tell I have set up the account for syncing.

I now am also getting a dialog window telling me that a recently installed program may be causing a conflict - it offers to fix it, then says it can't but that restarting will help....it doesn't. Though by itself Outlook seems to be working fine.

Any suggestions?

[Vidge]

IIRC, those OLERR errors can be cleared up by setting the sync to handheld overwrites desktop. That doesn't answer your question about Versamail, though. You mentioned that you reinstalled the software - do you mean on the desktop? Have you tried running the repair on Versamail (start>control panel>add/remove programs - locate Palm Versamail, choose it and have it repair)?

[Blah-Blah]

Thanks Vidge,

I have both reinstalled all the Palm desktop software and also got the "Add/Remove Programs" to repair VersaMail. Neither helped.

I will have a go at re-setting the sync preferences.

[Blah-Blah]

Was referred to this article
Support Knowledge Library Solution 31167 (http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=68,E=0000000000035980592,K=3628,Sxi=2,Case=obj(31167))

Tried a few things.
However it was resetting the outlook folders that seemed to do the trick.

This involved restarting the PC and before launching Outlook typing into the Start/Run box
outlook /resetfolders
(note the space between 'outlook' and the backslash, but not between the backslash and 'resetfolders')

As a final touch I also had to reset Outlook as my default email provider - though not sure if this was merely a consequence of the "reset folders" or one of the actual contributing problems.