How to return T665 to absolutely stock?

[Red Boats]

I'm hanging on to my T665 but want to return it to absolutely stock, out-of-the-box state. Is this possible? Right now I'm having trouble with the World Alarm CLock (gives me a FATAL ALERT, FATAL EXCEPTION every time I run it, and needs a reset. I have done soft and hard resets, also deleted and reinstalled from CD. Nothing helps.

So the questions are:

(1) Can I retun my T665 to absolute stock condition? If so, how?

(2) What's with WAClock?

Any help appreciated--

RB

[zipman]

The hard reset will restore the T665 to its original state, this should include the WA Clock. Any other applications missing will have to be reload from the CD you received with your T665.

[DanT]

Did you really do the hard reset (hold the power button while poking the hole in the back until the "Palm" logo appear, release the power button, and press up to erase all data)?

[Red Boats]

Originally posted by DanT
Did you really do the hard reset (hold the power button while poking the hole in the back until the "Palm" logo appear, release the power button, and press up to erase all data)?

Yes, I did exactly this (except you don't poke the hole "until the Palm logo appears," you poke it in and out and THEN the Palm logo appears, right?). Did it a couple of times.

First it does not seem to erase software on the 665 (I have that CalorieKing food database that wasn't erased), and second it does not fix my WAClock.

Last night (after it would not sork and produced the FATAL ERROR) I erased the WAClock and reinstalled from CD. Still didn't (and doesn't) work.

Other solutions?

[bobbd]

If apps like CalorieKing aren't erased, then it wasn't a hard reset. Unless it was put into flash using jackFlash.

As a side note, on my T665, WA Clock was an add-on app on the CD but not in ROM.

Bob

[mikegehl]

Hard reset - Hold down the power button and press the reset button in the back. Keep holding down the power button until the Palm Powered logo appears. Release the power button and you should have an option to press the up button to erase all data. If you don't see that option, you're not doing a hard reset.

[exiii]

hold the power switch.

press the recessed reset switch

wait for the palm logo

release the power switch

When asked to delete all data, push up-rocker switch.

All programs will be erased, including WA Clock, unless (as mentioned) they were added to the ROM using Jackflash, and then you're out of my realm of experience.

[exiii]

a lot of duplicated info here. Sorry.

[mikegehl]

We were typing at the same time. :)

[Rizal]

In addition a hard reset will require you to recalibrate you digitizer just like the first time you turned it on.

[Red Boats]

Originally posted by mikegehl
Hard reset - Hold down the power button and press the reset button in the back. Keep holding down the power button until the Palm Powered logo appears. Release the power button and you should have an option to press the up button to erase all data. If you don't see that option, you're not doing a hard reset.

Thanks for this, but again, it simply isn't so. I followed these procedures exactly, got the two little questions about erasing all data, punched the up (center) button on the T665C, and it went into reset. When it came back, there was CalorieKing and there was WAClock.

Something fishy here.

[bobbd]

Try letting the battery run completely dry. There was a post/complaint in another thread about this happening and they lost all their data. Of course that's what you want.

Bob

[zipman]

Sounds like your T665 was altered using JackFash like bobbd said above. If you bought it from an individual you should contact them. If you bought it from a company you should return it. You are correct something is fishy with it for sure.

[Red Boats]

thanks. i contacted CC and discussed this and was told they would accept a return against another PDA, either same model or another model. so i'll probably do that on Sat.

Cheers--