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cottenham
01-11-2005, 11:19 AM
hi,
i have got a Zire 72. it suddenly went to a blue screen and will now not respond to anything including any of the hard buttons. it wont even accept a reset of any kind! PLEASE HELP!!!!! :(
Pdaman
01-11-2005, 01:54 PM
that is BAD problem... i recommend that you contact to palmone or atleast check your warranty if you have one....

i'm sorry to hear this..
Esquilaxer
01-11-2005, 04:05 PM
Is this common in the Zire 72s?

Scares me, cuz im making a choice whether to buy it,.
Matt_NX_70
01-11-2005, 04:54 PM
I've never had that problem but a solution Sony NX users had when our PDA's totally failed like yours was to disconnect the battery and leave it for a few hours then reconnect. I wouldn't advise this if you are still within warranty as it would most probably void it but alternatively you could leave your PDA to discharge completely.

Matt
Tam Hanna
01-12-2005, 08:59 AM
I have had an equal problem with the tungsten T3-the screen was ful of little squares, and no reset did help.
In this, case, just lay it on a desk and leave it sitting for 24 hours-it will give up when the battery runs low. Then, give it a few extra hours to let it's RAM clear out.
After that, the handheld should reboot cleanly. If not->Support!
PhiliG
01-27-2005, 06:27 PM
Hello

Check out what may be causing your Palm battery discharge problem.

see

http://forums.palmone.com/pe/action/forums/displaypost?postID=20129473&returnExpertiseCode=

Goto Preferences -> Security -> Autolock -> Never

Hope this sorts this out until PalmOne issue a patch. (this is a very baaaaad bug)

Regards

Phil
SonyStyle
01-27-2005, 07:21 PM
send it back to p1
cottenham
02-02-2005, 11:26 AM
thanks guys for all of the suggestions.

it turned out it needed to discharge completely, and then it was fine. its very odd though :confused: i dont understand it!!!

Adam :p
zackepceo
02-02-2005, 08:04 PM
I think that the display cable might expand in the socket or something, and cause bits to interfere with each other.
10000#79647
02-24-2005, 08:11 PM
hi,
i have got a Zire 72. it suddenly went to a blue screen and will now not respond to anything including any of the hard buttons. it wont even accept a reset of any kind! PLEASE HELP!!!!! :(

Hey dude I had the same problem, I sent it back in and they had to fix it so thats all I can say