Search Loop on T5

[The Palmster]

Anybody run into a "loop" when doing a search on the T5? Try searching something that appears often in your contacts list (like city name). Once the screen is full of search results, hit "Find More". Instead of starting from where the search left off, it starts all over again creating an endless loop.

Could someone try this on their T5 and let me know if you experience the same bug?

[Gekko]

this is one of the many known bugs that pig has.

ENJOY!

[The Palmster]

So, Gekko, I take it that this has been a known problem for some time now. Any rumour of a patch coming out soon?

[zenlon]

I can confirm I get the same thing, which I just noticed the other day. I don't know if there is or is not a fix in existence or in the works, but I'd love to hear about it if you find out before me.

[The Palmster]

PalmOne support has indicated that they are aware of the problem and are working on another patch for the T5. I guess we'll just have to sit and wait this one out.

[Gekko]

My Prediction? More PAIN.

[The Palmster]

Gekko, I never owned a T3 but am I wrong in recalling that there were a variety of third party compatibility issues with the T3 also when it was first released? I recall purchasing third party software and there always being "special" files which needed to be installed if you had a T3, otherwise standard installation applied.

Are we not going through the same thing here?

I know you are anti-T5 but I have to tell you that notwithstanding these minor problems, I really love this unit and I think that you are forgetting some of the growing pains which went along with the T3. I am referecing the T3 here because you seem to be an adamant T3 supporter. Would you have been so adamant in December of 2003 or would you have been as negative as you are today about the T5?

[Gekko]

Palmster - stop kidding yourself. I've owned a Palm III, V, m505, m515, T1, T3, and the T5 - and all were a smooth transition for me - all were high quality devices which did not require any patches to operate flawlessly for me - EXCEPT THE T5. To suggest that that pig of a device the T5 is comparable to the T3 in terms of ease of transition/quality control/software compatibility/bug-freedom/stability is laughable. THERE IS NO COMPARISON. Palm fell off the quality cliff when they made the T5. So, please continue to delude yourself if it makes you feel better - but I've owned many Palm devices - and the T5's MANY MAJOR bugs and issues make it UNUSABLE to me - - YES UNUSABLE! I never said that about any other Palm. If you're happy with the T5, God bless. Just don't try to blow smoke up my azz.

[The Palmster]

Ouch...I sense some serious animosity here. What is wrong with you? Can you not have a rational discussion without getting angry? For the record, I never tried "to blow smoke up [your] azz", I was simply trying to have a discussion with you about some of the early problems with the T3 upon its release in November 03. I now understand that you do not believe those problems are comparable to the bugs currently experienced with the T5. Point taken. Thank you for your input. Goodbye.

[Gekko]

Goodbye, you crazy Canuck!

[VitP]

I have no such "search loop".
2Palmster: try to download and install TungstenT5Update (about 14MB)

[The Palmster]

I have no such "search loop".
2Palmster: try to download and install TungstenT5Update (about 14MB)

Hmmm...According to the instructions on the PalmOne site, I'm not supposed to dowload this patch. The date which appears on my unit is "Sat 10/16/2004 2:45p".

Has anyone else downloaded the patch in such circumstances? I'm a little hesitant about installing a patch which was not intended for my unit.

[foetus]

Hmmm...According to the instructions on the PalmOne site, I'm not supposed to dowload this patch. The date which appears on my unit is "Sat 10/16/2004 2:45p".

Has anyone else downloaded the patch in such circumstances? I'm a little hesitant about installing a patch which was not intended for my unit.

Dear Palmster,

You don't have to download it. I had an early ROM version on my T5 handheld, so I installed the update and the device does suffer from the search bug.

Has palmOne really wrote to you that there is a new update on the way? All I get from them is Hard Reset recommendations :-(

Thank you,
Nikos

[zenlon]

I followed the instructions as per PalmOne's instructions and did *not* download the T5 patch because my ROM date was on or after the date indicated by PalmOne, as was yours Palmster.

Note to others: the "loop" described above is not an automatic loop (ie. the T5 doesn't go off on its own and do an endless loop). What happens is that when you do a "Find", and you get to Contacts, pushing the "Find More" button once the screen is full of results only gets you the same results. It is as if the Find starts at the beginning of the Contacts database each time and doesn't continue its search from the last point it left off.

Regarding the T5 vs. T3 noise: I have found the T5 bashing amazing, comical even. It is exactly the same trashing the T3 got when it came out. It's like nobody has a memory longer than 12 months, or everyone is new. There was so much anti-T3 noise at the time of its release that I had written it off as a dog and a failure; in fact, the battery life moaning is still ringing in my ears. Now everyone claims it's the near-ultimate PDA. I can only conclude that there is any number of anti-Palm fanatics wandering discussion boards trying to change newbie consumers' minds one opinion at a time.

As for the T5, I am very pleased with it, with the exception of the screen whine/buzz, which I had not encountered before (having avoided the T3 due to the aforementioned griping). While there are minor quirks here and there, these will no doubt be fixed before long or fade in importance. It is the risk I (and everyone else) takes by being an early adopter.

[pseudofilosofen]

Yes,
Gekkos whining is comical - especially considering the story of almost all of the earlier palms, for instance Palm Vx and Tungsten T3.

But it gets even more funny, considering how non-constructive it is, in not helping out on the themes in question. At least not this theme.

I am so happy with my T5.

Regards,
Anders H.

[The Palmster]

Has palmOne really wrote to you that there is a new update on the way? All I get from them is Hard Reset recommendations :-(

Thank you,
Nikos

They didn't write to me but I got the info from their phone support line. I described the problem and they suggested I download the patch. I explained to them that, according to the instructions on the site, I should not download the patch. The person taking the call then put me on hold for about five minutes. She came back and said "We are aware of the problem and are working on a new patch."

That's it. Although I swear that PalmOne hires the biggest morons to man their phones so who knows how accurate this information really is. I only called to see what they would tell me...knowing full well that they would not have any solution to the problem. PalmOne support is pathetic. Thank God for this forum!

[Yupito]

Anybody run into a "loop" when doing a search on the T5? Could someone try this on their T5 and let me know if you experience the same bug?

This is a well documented bug with the T5. You will be able to read about it in this:

http://discussion.brighthand.com/palmhandhelds/showthread.php?s=&threadid=69482&highlight=t5+global+find

Installation of the T5 ROM Patch will not resolve this bug, but hopefully the new patch will resolve it.

Best luck

[foetus]

They didn't write to me but I got the info from their phone support line. I described the problem and they suggested I download the patch. I explained to them that, according to the instructions on the site, I should not download the patch. The person taking the call then put me on hold for about five minutes. She came back and said "We are aware of the problem and are working on a new patch."

That's it. Although I swear that PalmOne hires the biggest morons to man their phones so who knows how accurate this information really is. I only called to see what they would tell me...knowing full well that they would not have any solution to the problem. PalmOne support is pathetic. Thank God for this forum!

Dear Palmster,

Thank you for the info.

Let's say that they ought to go for a new patch. I hope they'll also fix the way the Calendar entries show up on the Search results. It would be nice to have the date info of the entries of the Calendar, just as it was on previous devices.

Regards,
Nikos

[The Palmster]

Dear Palmster,

Let's say that they ought to go for a new patch. I hope they'll also fix the way the Calendar entries show up on the Search results. It would be nice to have the date info of the entries of the Calendar, just as it was on previous devices.

Regards,
Nikos

YES...That's another little irritant that I noticed. Anyone find a good 3rd party search engine to replace the built-in app? Preferably, one that creates a log of search results so that you can view them one by one?

[Wollombi]

Gekko, I never owned a T3 but am I wrong in recalling that there were a variety of third party compatibility issues with the T3 also when it was first released? I recall purchasing third party software and there always being "special" files which needed to be installed if you had a T3, otherwise standard installation applied.


Actually, the biggest problem with the T3 was that it toasted SD cards nice and crispy like. Bad idea. The T3 update fixed this and a few other minor issues as well.

Most of the 3rd party compatability issues came with the T1. It was at this point that Palm moved to completely different hardware (ARM processors, etc.). This caused a lot of applications to no longer work until developers updated their applications. We are seeing something similar with the T5 to some extent, as it is again a transition to new hardware and an updated OS. Unfortunately, P1 has exacerbated the process via nonexistent quality control and testing before releasing this. They are now doing the classic MicroSoft release and patch cycle that has become all too common these days. Palm used to just work out of the box, which was one of the things that so differentiated a PalmOS device from all things MicroSoft.

My gut feeling is that the issue will be worked out in time. P1 doesn't want another class action against them like they had with the SUDS issue.

[Wollombi]

I have no such "search loop".

It generally requires you to have 8 or more contacts with the same name, or other search items with the same term.


Goodbye, you crazy Canuck!

Cut it out, Gekko. At least keep it in the realm of the appropriate.

[The Palmster]

Cut it out, Gekko. At least keep it in the realm of the appropriate.

That's OK, Wollombi, the last domain of the desperate man is the personal insult. Seems that Gekko has hit rock bottom here.

[Zano2004]

YES...That's another little irritant that I noticed. Anyone find a good 3rd party search engine to replace the built-in app? Preferably, one that creates a log of search results so that you can view them one by one?

Have you tried FindHack?

[The Palmster]

Have you tried FindHack?

Yes but it did not work properly at all.

[Zano2004]

Yes but it did not work properly at all.
I just disabled FindHack and did a T|T5 find on my name which appears all over the place in many applications. In Agendus 9.01 alone a couple of find screens full (with the keyboard showing.... i.e. short screen). When I tap "find more" it goes to the next screen of Agendus finds and each "find more" takes me through all applications (including the Internal drive and my SD card too..... that's new!!! and very nice).... maybe I don't need FindHack.....

I did a FindHack find on my company name which I use in a custom field in contacts to indicate where I knew someone..... it kept going and going and going finding over 3000 hits, which seems impossible to me. I finally stopped the find. I don't use the FindHack or the T|T5 finctions all that much.

Anyway, it doesn't appear I've helped you much. If I understand your original question, it appears that I don't have the same problem; BUT, I wonder if you have Documents to Go global find enabled...... When I was trying to isolate a problem with hotsync crashes, I disabled it because of DataViz tech support recommendation and when that didn't work, I removed it from my T5 entirely. I'm still having the hotsync crashes now and then. Anyway, I'm wondering if that may have something to do with your problem. I'm going to disable FindHack for a while to see if it has something to do with my hotsync clean-up crashes.

[Zano2004]

Yes but it did not work properly at all.
Upon further review, I did a T|T5 find on my company name, which has a lot more contact hits than my name does...... bingo, I found the very same problem that you started this thread asking about. Most of the company name hits were in my custom field "Known". My name wasn't in the same field.

I wonder if Palm follows this forum and knows about this problem. Have you reported the bug to Palm?

[The Palmster]

I wonder if Palm follows this forum and knows about this problem. Have you reported the bug to Palm?

Apparently, PalmOne is aware of this problem and are working on another T5 patch. This info was given to me verbally by PalmSupport (Canada). I guess we'll just have to wait and see.

[foetus]

A weird thing happened to me yesterday.

I did a search for a string that appears on events of the Calendar on my T5. I swear to you:

I SAW THE DATE & TIME OF EVERY CALENDAR ENTRY APPEARING ON THE SEARCH RESULTS of the built-in search feature.

I holded my breath, made sure of what the screen read and then I tried another search. I never again got the date & time info of a calendar entry on the search results. I even tried the initial search and didn't get back the missing feature.

I don't have any PIM replacement apps installed, nor I did something odd before that search. The only app that I runned before that was WorldMate.

What I'm trying to point out is that the issue with the global search is a bug, not an update of the search. Just like the search loop bug.

Thank you for letting me state the obvious. Maybe someone else had a similar experience... %-)

Cheers,
Nikos