I returned my NZ yesterday

[jwittman]

I returned my NZ yesterday because of questionable battery life. After the first charge last night with the battery at 100% the usage estimate was over 7 hours. I took two pictures, one flash and one without, this only brought my battery down to 97%. The estimated usable time is 6 hours 42 minutes (brightness turned completely down and beam receive off). Also, the IR range seems to be slightly better.

This NZ seems to be an improvement on the last unit. I'll keep my fingers crossed!

[Marudine]

Good luck matey !

[starstreak]

actually that wasn't too bad you got there. I had far worse. You should've read all the posts here before giving the store your money.
Btw, if you've been following my bad luck, I finally got one that seems to be lasting now. :)

[vong]

Hi,

for your info..
I have exchange my NZ with a new unit due to 1 dead pixel on the TFT.. beware...

But if you have read the menu.. it said dead pixel is a normal process.. it's not a defact..They have the right not to exchange new unit for you..

Check before you confirm the unit..

Just my $0.002 worth of advice..

regards,
V..

[starstreak]

you know. I noticed mine has a burning red dot. But it can only bee seen in black. every other color you can't see. so I'm not sure if its stuck red, or a problem with the lighting.

[Eduardo]

My NZ 90 is about 7 days old and it seems that I have been having it for a longer time.

I noticed the presence of a dead pixel as well mainly in black background . Common also to other PDAs, I still have the chance to exchange the unit without specifying any particular reason since the shop seeling the product runs a campaing of "15 day return or exchange without questions", though this problem might justify the reasoning.

I also read that this can be considered a non-default by the manufacturer, but due to the meaningless problem to the thing, I don't think I will exchange it.

I think I feel better living with it in comparison to all the work of getting all my stuff back if I get a new unit :confused:

But thanks anyhow for your advice,

Regards,

Eduardo

[MAJI]

Originally posted by jwittman
I returned my NZ yesterday because of questionable battery life. After the first charge last night with the battery at 100% the usage estimate was over 7 hours. I took two pictures, one flash and one without, this only brought my battery down to 97%. The estimated usable time is 6 hours 42 minutes (brightness turned completely down and beam receive off). Also, the IR range seems to be slightly better.

This NZ seems to be an improvement on the last unit. I'll keep my fingers crossed!

I feel you! I'm right behing you, I'm going to BB tomorrow. I am disappointed in the NZ and Sony.

[n2ifp]

It's not quite practical to check a clie while in the store, unless you have a spare battery with you. Having a dead pixel is not nice and ruins overall satisfaction.

We either need to sue Sony or boycott them. Let em know we're mad as heck and not going to take it anymore.

[Unregistered]

there are many attorneys who love class action suits, go for it ;)

[n2ifp]

There have been other class action suits against manufacturers, but I have no clue or if it's possible. I was hoping some lawyer type would come along and advise us.

[Unregistered]

yeah, for an hourly rate, LOL!

[the_iceman]

hrmmmmmmmmmmmmmmmmmm 1 pixel out of 153,600 ..... If it isn't even noticible unless it is 'pure black' .... well.... I do call that a 'nit'. I guess to some it might be very bothersome, but to me that seems like a HUGE excuse to return it. Most people buy things expecting they will last forever. We all know they don't. As others have posted messages in this thread, it does seem, although not common, that PDAs can have a tendency to have a 'dead' pixel. I guess I would be more concerened that my software I wish to run on a NZ works rather than a pixel.

Some of these posts regarding class action suits are almost humorous. Everyone wants something for nothing.

If it were something like a button on the keyboard or hard buttons didn't work.... I'd return mine in a heartbeat, as the functionality of the PDA would be 'hindered'. But for these types of posts because of a 'dead pixel' which seems to only be visible on a 'black background'..... seems just a smidgeon 'silly' (putting it nicely) . 1 out of 153,600 pixels isn't very much. I do think I'd have an issue ... if there were more than 3 of them, or if it was 3 clumped together in the same area, which may affect all screens viewed via the PDA.

[vong]

Hi All..

Regarding the dead pixel..well..it's just a minor error..as long as within given number of days for a exchange. It'll be good enough.. don't sue ..

From the Manual of NZ-90 on page 7

" The LCD of your Clie handheld is designed with precision technology. However, some pixel may not work or may light always in some cases. Also, brightness... These are caused by the nature of the LCD and do not indicate a malfunction.
Please note that SONY does not guarantee for replacement or return in cases like those."

These could be a process problem to maintain zero defacts. just comparing the little screen with the 15" to 19" LCD TV panel.
The bigger the screen, the more difficult to maintain 100% perfect (i.e. dead pixel)

My advice, check it immediately after charge upp the battery, used a black background, or white blackground.

i.e. always dead pixel - off : white background.
always alive pixel - on : black background.

Hope the above would help..

Regards,

[LoneWolf]

FYI.......(Class Action Suits)

I at one time had a Jornada 545, after a year there evolved a class action suit primarily because there was a misstatement of amount of different colors available on brochures and packaging.

Next thing I know after a year of using I sent mine back andrecieved a complete refund, even though I had used for a year.

All that just because a statement was incorrect.....

[n2ifp]

Originally posted by the_iceman
hrmmmmmmmmmmmmmmmmmm 1 pixel out of 153,600 ..... If it isn't even noticible unless it is 'pure black' .... well.... I do call that a 'nit'. I guess to some it might be very bothersome, but to me that seems like a HUGE excuse to return it. Most people buy things expecting they will last forever. We all know they don't. As others have posted messages in this thread, it does seem, although not common, that PDAs can have a tendency to have a 'dead' pixel. I guess I would be more concerened that my software I wish to run on a NZ works rather than a pixel.

Some of these posts regarding class action suits are almost humorous. Everyone wants something for nothing.

If it were something like a button on the keyboard or hard buttons didn't work.... I'd return mine in a heartbeat, as the functionality of the PDA would be 'hindered'. But for these types of posts because of a 'dead pixel' which seems to only be visible on a 'black background'..... seems just a smidgeon 'silly' (putting it nicely) . 1 out of 153,600 pixels isn't very much. I do think I'd have an issue ... if there were more than 3 of them, or if it was 3 clumped together in the same area, which may affect all screens viewed via the PDA.

Try telling that to someone when you go to resell it! Oh, I suppose if your screen came with a scratch that would be okay? Naw, you would be more concerned with your software. You laugh, but I have been part of class-action suits before. Sony has many issues as of late and it's really ticking off some of our fellow users. One was where I got my full money back from HP because the color depth wasn't exactly as advertised on my PPC! It isn't silly to someone who lays a lot of money! One bad pixel can stand out like a sore thumb! From personal experience, it can really take the edge off of acquiring a new device. 

[n2ifp]

Originally posted by LoneWolf
FYI.......(Class Action Suits)

I at one time had a Jornada 545, after a year there evolved a class action suit primarily because there was a misstatement of amount of different colors available on brochures and packaging.

Next thing I know after a year of using I sent mine back andrecieved a complete refund, even though I had used for a year.

All that just because a statement was incorrect.....

Yeah, after my brother and I got our money back, we purchased palm devices. These days one can sue for anything and win, even if one is totally wrong! The other was over the manufacturers mistatement in screen size. Now Sony, IMHO, seems to be engaging in other activities in which one such issue as being too restrictive. One other company has been sued and it was Microsoft for trying to be a monopoly. Sony appears headed in the same direction, it already has hinted at it's desire to acquire Palmsource.

[Unregistered]

the sue mentality is alive and well... wanting something for nothing.

[George M]

"There have been other class action suits against manufacturers, but I have no clue or if it's possible."

About 3 years ago at www.brighthand.com forums people were mad like crazy because of all the problems the ipaq had (still the case) and a BUNCH of people went after Compaq with everything they had. Lawyers gave input (for free) and many wanted to boycott and do all they could to Compaq even wanted to sue them.

This went on for months and the end nothing happened. If Compaq can't be sued I can only imagine how hard it would be to try to touch Sony.

[-BloodStripe-]

Shalom!

Today is 03/3/03 0657
I have decited to goto CircutCity and return my HandSpring Trio 90 and get the NZ90.....hehe, a big price jump but i want all the options and future hardware/software upgradeability and/or enhancments.

I see all the Pros & Cons about the NZ90 and think ill do it. Ill get it in hopes I get one with a good screen and I WONT turn mine on till after i take mine home and charge it for 4 hours to max the Batt. I dont want to take a chance in possably getting a NZ with some of the stated batt problems.

If i still end up with a problem such as i see here I will possable excange up to 2 more times just to see if i can get a good one.
Sad really but fact is quality assurance slips-up in all organizations at times and be this a manufactuer problem or a last min. thing that the SONY QA team let slip by cuz of the pressure of time quota and expenditure loss on research, who knows ansd i bet they wont tell us if it was. ^__^

Fact: I do see the NZ90 on this forum in a good light still, though some have problems, there evedently are those that are very pleased and i am preying to be one of those for the $799.00 I will be dishing out on one.

There, thats what i think....wish me luck
I need somthing like this for my Educationl needs really but the power of multimedia options is a great bonus in the NZ90, ont the Trio 90 just doesnt have.
I am now a year out of the Marine Corp, dissabled but now can work, and have taken and passed Florida State CNA testing and am now certified, and am now working as a CNA looking onto having my job pay for 100% of my tuition to become a PA and finally in my life make more than 23k a year.........big step for me=-P
This PDA would help me considerably by giveing me a learning curve.

[oneeyesquare]

Thank you for your service -Bloodstripe-. Hope your schooling/career goes well!! The NZ is a great PDA. Ignore the bashing. Just like any other product forum , for the negative posts there are a multitiude of people not posting who are positive.

[Unregistered]

Thanx

03/23/03 1600 hours

I am home with my NZ90 after getting my money back from returning the HandSpring Trio 90.....it put a small dent into the price diffrence but i didnt notice much after i decited i couldnt live without at least one starting memory so i opted for the MagicGate 128mb one =-)

Im gonna take a nap now just to kill the time that I haveto wait for my very first Batt charge.....I wanted so bad to activate it in the car on my 1.5 hour trip home, my wife was driveing this my tactic for fondeling and drueling over any new PC game or electronic instruction booklet.

........come-on, you guys know what im talking about! hehe!
if i took the trip myself i know i wouldnt have even looked at the instruction booklet more or less read it from front to back..........hmmm and even the little add pics on the side of the box LOL!

ok at 20-2100 hours ill wakeup and expect to have a kick-*** first expiriance.......

Keep you all posted!
Shalom

[the_iceman]

Hope all goes well with your NZ PDA .... as it has gone well with many other consumers!!!!!!!!!!!!!!

[Unregistered]

Unregistered........

03/24/03 0729

Shalom!
This is -BloodStripe-, it seems like i wasn't logged into the forum when i posted, strange is it not?

anyway, everything looks really cool and the NZ90 has so much to it I'm just about lost, LOL

The first charge of the batt went good, the NZ90 knew when 4 hours was up and made an audible sound and stopped the charge, i was impressed, this is a smart device:D

So far i haven't seen any dead pixels and the Batt seems ok, yes i do agree this thing does eat energy but look at all it has this is a damn multimedia platform, not just a Organizer, I'm sure the 200mhz processor isn't for organization of dates and times, hehe=-)

Im really thinking of a 2nd Batt, later though
I need some time to sit and run this device through some tests on this batt, also I'm still trying to figure out how to Import MP3s to my 128mb disk LOL!

Great bundle of software, this is true.

[the_iceman]

BloodStripe,

If you want to move MP3s to your MS quickly...... launch the MS IMPORT utility which is on your PDA. It should be located under the group called DATA CONTROL.

Once it makes a connection, it should create a new 'drive' in Windows' Explorer (Providing you are running a MS Windows OS on your PC).

Search out the PALM/PROGRAMS/MSAUDIO directory on this 'new-drive' and you can drag/drop your MP3s from your PC directly to the MS.

I hope this helps :)

[Unregistered]

Shalom!

03/26/03 1850

Hey Iceman, ya that did help...... I actually found that out maybe hours ago before i looked at this post, i was in the process of exporting Pics from the camera and tried that. ya thats alot faster then useing the Palm Desktop install option.

I gotta say im highly impressed with my NZ90 and am planning on making a new style of carring case for it. though i really like this style for holding mine, but i dont think the NZ90 fits on this, but i think i can adapt it to fit. http://www.flipoutpda.com/html/wrist_sport_light.html

Also i plan to get a Pro Stick of 512mb Memory,.........maybe not soon but im so damn impressed with my NZ90 im dreaming already. Maybe another Batt too, although I am doing really good with mine, it wouldnt hurt to have at least 2 Batts and 2 MS's but thats just me.

Also does anyone know where i can get REALLY good free apps and games for Palm OS?.....
.....perferably high quality ones, im all over KaZaA Lite 2.0 like Mad looking for good FREE stuff, if you get my hint.

man im love'in this NZ90

[gunrunner]

Pixels:
One or even three in over 150K is excellent. Anyone who knows anything about LCD technology knows there are always going to be bad pixels. It's not 'if' but where and how noticable. Sony has one of the most generous return policies where LCD pixels are concerned so b*tch and cry if you must but you're being really petty minded. You could return your Clie because of one or two bad pixels only to find the next one has three or four.

Class action suit:
Good luck! I was talked into joining in a class action suit once. After three years I ended up with a few dollars; I literally mean a few dollars. The lawyers lined their pockets with the majority of the proceeds. Their fee wasn't even based hourly, it was one third plus expenses, forty percent if the judgement was appealed. It was appealed and their fourty percent plus expenses ended up being well over fifty percent. The rest of us involved in the law suit got a few dollars each. Based on the time I spent filling out forms and signing papers I figure I got about 50 cents and hour.

[the_iceman]

-BloodStripe-,

Kinda Kewl Wrist-Sport.

I don't know if I'll enough room on my Bat-Arm for such a device. LOL.

Neat, though, to see different devices out there to hold PDAs!!!!!!