Clié desktop help?

[Tenex]

Just had to reinstall the desktop s/w and now I can't sync - anyone have an idea why?
If this isn't the right forum please point me to the right one.
HotSync operation started 09/13/04 23:57:16
HotSync Error:
An application failed to respond to a
HotSync notification. Please check the Palm Desktop for details. (8009)
HotSync operation complete 09/13/04 23:57:16
Now the desktop won't run and I get this error in XP -
AppName: palm.exe AppVer: 4.1.4.0 ModName: palmui.dll
ModVer: 4.1.2.0 Offset: 000072b7

[cerberus]

Are you able to access your MS through MSImport??

[Tenex]

assuming you mean MSexport - then no. Can't find an MSimport.

Oddly it's the address book that returns an error but running the Clie desktop in XP causes it to crash and abort anyway.

[Edlin]

My guess would be there are references to condiuts or something left in the regisrty that have been mangled by unistall/reinstall process.
Try the hotsync check tool: http://www.palmone.com/us/support/downloads/hotsynccheck.html (on same page is a link for How to resolve an 8009 error while trying to synchronize data (Windows)" )

Otherwise try uninstalling again, using a reg cleaner like http://www.hoverdesk.net/freeware.htm or http://www.pcworld.com/downloads/file_description/0,fid,4666,00.asp (use all reg utils with care & backup first!), and then reinstall desktop.

[Tenex]

thanks for that didn't know of the tool.

Anyway it's not finding an error and I've un/re-installed a couple of times so I think a reg cleaner is the way to go.