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View Full Version : Going nuts: Can't install/recover a Zire71


Mazer
08-23-2004, 10:22 PM
My wife has a Zire 71 that we recently had to get serviced. Palm sent us a replacement unit but I can't get it working properly. Here's the loop:

- I put the new Zire in the cradle and sync'd. It immediately hung up while trying to install Agendus.

- I removed Agendus from the Backup list and still had problems.

- Thinking that I could recover by restoring from the SD card, I tried to install BackupBuddyVFS. That hung up as well.

- I put it on another machine that I use for syncing up a Sony Clie NX73V and no problems at all. BackupBuddyVFS installed.

- I then decided to update the Palm Desktop on the first machine. I download the latest version and update. The installation removes PocketMirror (which she needs to sync to Outlook).

- I use the Zire71 install CD to put PocketMirror back and it removes Palm Desktop....as in, it's gone!!! I can't find it anywhere.

How do I break this loop?? What's the deal here? Any clues?

Thanks.

Vidge
08-24-2004, 07:27 PM
The Palm Desktop does remove the PM conduit since it replaces it with its own Outlook conduit. Have you tried to just sync using those conduits?

Mazer
08-24-2004, 09:45 PM
I checked the hotsync application after updating to the new Palm Desktop and the problem is it only lists a couple of conduits. Tasks and Calendar were not there.

There weren't even any options to configure them.