View Full Version : WHy can't i HOTSYNC???
blueprints
03-09-2003, 11:19 AM
WHy can't i HOTSYNC??? I've hocked up everything just as e maunal says. Install e software, then followed by connecting e cradle. But when i hit on e HOTSYNCE button of e cradle, my PC detects something, and prompts me for installing e drivers for hotsyncing. I then directed it to e SONY Installation CD-ROM for e driver. But its says its not able to find it. Why?? Whats e problem? DId i miss any step or do nething wrong? Pls post ure replies here. Thanx guys.
n2ifp
03-09-2003, 12:22 PM
Uninstall the Palm Desktop, then re-install it, then plug in the cradle and clie to the USB port. If you still have difficulty, please tell us what operating system you are using.
Unregistered
03-09-2003, 10:17 PM
I'm using Windows XP and can do only one hotsync! We i try to do a second hot sync it just freezes the clie nz90 right up and want hot sync until it has a hard reset!! HELP!!
blueprints
03-10-2003, 07:06 AM
Im using Win2000.
Alistar
03-10-2003, 08:09 AM
Windows 2000 has a problem with USB drivers from Sony for some reason. I have 3 computers here running Windows 2000, on one it installed all drivers automatically after plugging it in, on the other two it prompted me for drivers and then couldn't find any. They were all straight from the manufacturer, no other software on them yet.
However, for a more helpful solution you should do this. Uninstall the palm desktop. Then reinstall the palm desktop making sure that the USB driver is selected for install. Then install MS Export on your computer from the CD. Then run MS Import from yoru clie. Your system should detect a sony mass storage device on your USB port. It should "Not" prompt you for drivers in this step. If this works, close MS Import on the your clie and then run the hotsync program from your clie; don't hit the button on the cradle. Windows should pop up with a new device then continue on the the hotsync, where you select your user name for the first time, etc.
blueprints
03-10-2003, 08:40 AM
Thanx for e help.
Alistar
03-10-2003, 08:42 AM
Did it work?
blueprints
03-10-2003, 08:49 AM
I'd reinstalled e SONY hotsync thingy. now it works. thanx guys
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