Bad luck with pixels. :(

[wahoo24jc]

Just got my new TH55 from NewEgg yesterday. I charged it for 6 hours and then finally turned it on and notice a bright blue stuck pixel in the dark gray grafiti area. I tried to do an RMA with NewEgg, but their site says "This item is warranted through the product manufacturer only." So I called Sony today and they are sending me a box to send if back for repair. I hope it doesn't take very long for Sony to repair it and get it back to me. I have been wanting to get this unit for a long time and now that I have it...off it goes. I should have expected something like this since I have not had good luck with pixels. 2 years ago, I got an Alienware laptop - dead pixel. After getting it replaced almost a year later, I sold it to buy my HP 17" laptop - dead pixel. I immediately returned it and got another one. Now I buy the TH55 and it has a dead pixel. Anyone else have bad luck like this?

[teerexx52]

Yep! Got mine today from J&R with one dead pixel. I was unaware that Sony would take it back and repair it for one pixel. I will have to check into it. I too wonder what the turn around time is. Also, my Sony GRT laptop which is 2 months old had a dead pixel and they would not do anything about it,.

[Ion Control]

This may be bad, but... Go to Office Depot, Circuit City, etc and buy a TH-55. Take the bad one back the next day. I usually say something like "No I don't want to exchange. I only give purchases like this one chance. I'll try Palm" or something lame like that. It works. and I figure it all goes back to Sony anyway. In fact, I'm on my way to do that now. Got a stuck pixel on mine



PS on a laptop or LCD panel, sometimes steady tapping w/ light to medium force behind the pixel will unstick it. So far, I'm 4 for 4 with this method (though the Clie may break my record :D ).

[COmedic04]

Hahaha, that's quite the devious method of getting around sending the TH-55 back to Sony!! (See what you've driven us to, Sony?!? :mad: ) The only problem is places that require a restocking fee, or don't accept opened products, etc, etc, etc. But other than that...I like your method of "beating the system" :D

[Ion Control]

lol. I AM quite careful to check the return policy first :) Circuit City seems to work pretty well. Best Buy used to, but they've done away with PDAs for the most part :( Wish Wal-Mart carried 'em. Talk about an exchange policy. As long as you can recognize what it is/was they'll exchange. How they stay in business, I have no idea...

[COmedic04]

Hahahahah, LMFAO......I was at WalMart a couple weeks ago and saw a woman exchanging a gallon of milk that was almost completely gone...she said it had gone bad and she wanted another one. The expiration date was a week before!! :eek: Damn...I've got to start leaving a couple drops in my milk carton and taking back...I'll never have to buy milk again!! :D
I can see it now..."Yes sir, this PDA just jumped out of my hands, brand-new of course, spontaneously aged 3 years and jumped into the dumpster behind my house!! Can I return it for a new one?" :rolleyes: hehe

[MrNako]

Mine has a dead pixel but I dont want to change it or send it back to sony, it doesnt bug me and if for some reason I want to upgrade to another pda, (a tungsten t5 maybe) I can then ask for an exchange. Also my TH55's screen started looking strange at the bottom of the screen, as when you put a magnet near a monitor or a tv, I hate it because the colors are different. It is not too visible, only when the screen in white or showing something white in the bottom.

[COmedic04]

That's a bummer, Nako...hey, a little off topic, but speaking of PDAs and magnets...I was shopping around for cases for my TH-55 a couple days ago (still haven't settled upon one) and was pondering which was better: a snap closure or a magnetic one. Then I remembered how bad magnetic exposure was to the old 5 1/4 and 3 1/2 inch disks...is magnetism bad for PDAs or, for that matter, memory sticks? As I'm typing this, I realize that the solid-state memory in memory sticks is a far cry from the MAGNETIC storage used in those old disks...so I probably just answered my question...but any other thoughts on this would be interesting!!

Ryan

[smstnitc]

Also my TH55's screen started looking strange at the bottom of the screen, as when you put a magnet near a monitor or a tv, I hate it because the colors are different. It is not too visible, only when the screen in white or showing something white in the bottom.

I started noticing this the other day too. I'm afraid it's from stress caused by it being in my pocket all the time (I don't currently have a case). I'm expecting one in the mail next week. Lets hope it works out ok, it seemed form fitting, so I'm hoping it won't add to much bulk to my pocket.

http://corporate.marketworks.com/store/itemDetail.asp?sfid=15036&id=53484455

[Ion Control]

Ooooh. Nice case at a nice price! Would a review when it comes in be something we might expect sm?

[smstnitc]

Ooooh. Nice case at a nice price! Would a review when it comes in be something we might expect sm?

I think my arm could be twisted to do some kind of review. Hopefully it'll be a good one :p