Please help PSYCHO PATH LITE 1.11 crashed my 615 and cant turn on

[chepeliyas]

Someone please help, I was trying to install the trial version of PSYCHO PATH LITE 1.11 and when the hotsync ended I got this message "System incompatible. Designed for use on high resolution devices. Please, install the low resolution version from the installation package." But according to the readme file, I had to install the high resolution file because my 615 is 320x320, but know after a soft reset, all I get is this message.
Please help, I don't want to do a hard reset, maybe there's another chance.

[pghart]

Try holding the up arrow while doing a soft reset, then go to the default launcher and delete it.

[chepeliyas]

Thanks, I'll try to do that. That's called warm reset, isn't it?
I'll let you know how did it turned out.

[chepeliyas]

I can't do the warm reset, or safe mode, whatever is called. I press the up button and then I hit the reset button, but it behaves as a regular soft reset. Please help.

[notmuch]

Press the UP button, keep it pressed....
Press and release the reset button
Continue holding the UP button, until you see the palm logo
Then release the UP button

[chepeliyas]

Cool, thanks, now we're talking. I did it right like you said, and it worked fine. I was able to delete the problem file. And please take note, PSYCHO PATH LITE 1.11 high resolution file is gonna make your 615 to crash down. I dont want to install the low resolution file either, I'm gonna erase the file from my computer to avoid any future damage, but thanks a lot for your help guys, believe I was getting really panic.

[hpmoon]

Sorry to wax sentimental here, but I just want to add "that occasional thank-you" for the collective wisdom of ClieSource, its forums and its users. I was getting this error and after reseting my Clie several times, only to get frenetic garbage on my screen, I grew increasingly convinced that either my Clie was broken or, at a minimum, I would have to wipe it clean and re-install everything.

Only after doing a search in these forums (using a phrase from the error message) did I come across this thread, and swiftly resolved the problem.

No big deal, yeah, but I like having this place to go to and it hasn't let me down yet!

[chepeliyas]

I have to agree, Cliesource is the place to help lost souls like us.

[handyent]

Dear Cliesource members:

Thank you for problem reporting.

Free trial of Psycho Path Lite 1.11 with the described Clie bug was available only on Palmgear and only for 24 hours. Once reported the bug was immediately fixed. We DO bear the responsibility for this troublesome incident. Our deepest apologies!

Psycho Path Lite 1.12, version 100%-free of the foregoing bug, is available for download at www.handyent.com/psycho (http://www.handyent.com/psycho/)

Please, feel free to contact Technical Support of the Developer if you have any problems with software in future, or just CC the bug report to Technical Support for adequate actions. Handy Entertainment Technical Support Team is ready to come up with prompt and efficient solutions 24x7.

Again, sorry for inconvenience.

Your feedback is very important to us. If you have any questions or suggestions, please, let us know. Our success depends upon your satisfaction.

Regards,
Alexey Tselykh
CEO, Handy Entertainment
alex@handyent.com

P.S. chepeliyas and hpmoon qualified for a free personal registered copy of Psycho Path 1.12, and were contacted by e-mail.

chepelias says, I finally was able to try it and it rocks. It really has amazing graphics. I will be testing it and I'll let you know if I get any problems. Thanks again for your support and for being such a good example a what a company should be.

[chepeliyas]

I have to say it again, Handy Entertainment has one of the best curstomer support service around. Now I can tell how amazing Psycho Paht is, because they completely solve the problem with the trial, and they published an upgraded version of the game in a few hours. Congratulations to these guys for showing people how to manage business and thank your Alexey for all your help.