Tungsten E Hot Sync Issue

[Lola]

I'm getting a message that states 'that it can't make the connection' It has worked previously with no problems and now out of the blue it's not Any ideas?

[Heather Cullen]

Hello – Heather from palmOne writing. For a list of possible HotSyc connection problems and how to resolve them, check out the following link.

http://kb.palmone.com

Then search by Solution ID: 1409
Handheld connection issues that affect the HotSync process

Hope this was helpful.
Heather

[Lola]

That site wasn't a lot of help, I'm still getting the same message as before. Any more ideas anyone?

[Jim Cooke]

Uninstall and then reinstall the Palm Desktop software.