View Full Version : Invalid Netwok Settings
Jerry81
07-12-2004, 10:54 PM
I Just bought my Clie Th55 and I havent been able to connect to my home network, First I configure the Wireless Network and it seems to work fine, but When I try to surf on the web I cannot open any page, I keep geting the same error on netfront "Invalid Netwok Settings", I really apreciate if someone can help me to solve this problem.
chow_ahbeng
07-12-2004, 11:59 PM
I had the same problem until I got the proxy setting correct. I had to use the ip address instead of the proxy name. Working fine now :-)
wellsjs
07-13-2004, 01:01 AM
Jerry81,
I'll try to shotgun your question, but need more info. What PC OS are you running? Firewall software - XP's or 3rd party? Most new wireless access points/routers provide a hardware firewall. It's OK to run a software one also, like Norton Internet Security. Microsoft's (XP) is junk . . . turn it off if running XP. Briefly, to make initial connection, turn any/all software firewalls off and chose the access point setting to "allow any/all users." Then try the scan feature in network/advanced on the TH55. You should be able to connect. Then you should restrict access with your access point. You will need to configure your PDA's settings. SSIDs must match. If you use WEP encryption, the keys must be identical in the access point and the PDA. You must either enable your PDA's specific IP address or enable a range in your access point. Typically, the range of 192.168.0.2 - 192.168.0.10 should work. Try those and/or provide more info on what you're working with!
BobHarris
07-13-2004, 06:09 AM
I Just bought my Clie Th55 and I havent been able to connect to my home network, First I configure the Wireless Network and it seems to work fine, but When I try to surf on the web I cannot open any page, I keep geting the same error on netfront "Invalid Netwok Settings", I really apreciate if someone can help me to solve this problem.
This is very often caused by not being able to translate the web site name into an IP address. Check your DNS server IP addresses are good. Try manually entering your DNS addresses. Search this Forum for a utility call NetMon. It can tell you what your connection info is.
Jerry81
07-13-2004, 03:46 PM
thanks to all, I tryed disconecting my firewall software from XP and norton, But I cant disconect the firewall provided with my access point. Im working with an XP profesional edition in one computer, in the other computer im working with windows xo home edition. The access point its a 2wire homeportal. The conection tipe its a pppoe and i obtain an ip and dns address automatic I have an user defined encription (now the encription in my clie, start with 0x. It doesn affect? I guess not) I try what you told me wellsjs also a tried to enter manually my dns and ip addresses and also didnt worked, Its seems to be connected but as a told you Im not able to do anithing, just "Connected", well Thats the info I have I dont know if with that you can help me wellsjs thanks to all
smallory
07-13-2004, 03:56 PM
I have the same problem. I connect to both my work and home networks fine. When I use netfront or clie mail both applications seem to freeze up for a period of time. I can't cancel or anything. Then I get the same network message. My laptop, my other wifi enabled PDA works just fine.
smallory
07-13-2004, 04:13 PM
Update...
I installed Netmon. It shows me connected. When I go to use netfront or mail everything freezes including netmon. After about 30 seconds I get the network error message and I loose my connection. The duration connected even stops during this time.
wellsjs
07-13-2004, 04:26 PM
Are you guys "accepting" the device trying to connect in your access point (router) setup? On my NetGear I can "View connected devices" and when I first connected with my new TH55 (after entering SSID and WEP encryption key) I had to "Add" it to the "Accepted devices" list, before I could browse with NetFront on the PDA.
BobHarris
07-13-2004, 04:36 PM
Update...
I installed Netmon. It shows me connected. When I go to use netfront or mail everything freezes including netmon. After about 30 seconds I get the network error message and I loose my connection. The duration connected even stops during this time.
This is an experiment to eliminate DNS as an issue.
Enter this IP address:
http://216.51.232.100
This is the IP address of WhatIsMyIP.com (feel free to check it out on another computer if you like). It returns a simple page. The HTML in the page does not include any extra DNS names that would need to get lookuped up. I only picked this address because it should be available to everyone and it returns such a simple page. I am NOT trying to say or imply anything about your external IP address.
If you can get this page by entering a numerical IP address, then this is a strong indications that you are having a DNS issue.
if you can not get this page, and you freeze for 30 seconds and then get network error, then this would say you can not make any outside world connection.
Do any of your computers in the house have a web server running (or can you start one as an experiment). Can you connect to a web server in your own house (maybe using the numerical IP address of your PC)?
Does your network or firewall require the use of a Proxy? If so, have you entered the proxy information in the NetFront Settings?
Bob Harris
BobHarris
07-13-2004, 04:41 PM
One more thing. Try turning off "PowerSavingMode" under Palm Prefs, Network, Edit, Advanced Setup.
Jerry81
07-13-2004, 04:44 PM
Its working fine now, I tried just manualy enter the dns and obtain IP automatic and it work fine, thanks to all for all the help. I appreciate it!!
THank YoU
smallory
07-14-2004, 08:47 AM
Bob, thanks for your help. It was "power save mode". I unchecked it and everything works fine now.
Thanks again
olderTechnology
07-14-2004, 01:27 PM
Wow, now I feel really alone. I still have this problem, even after trying all the tricks above (actually tried them all weeks ago).
I have a Netgear MR814v2 router with the latest firmware installed. One night, I can sit in my living room and browse the web happily. The next evening, with the same settings, no connection of any kind. (Although the wireless connect screen says it connected.) Yes, NetFront gives "invalid network settings", but all other types of connections fail too: internal SMBMate connections to the house, Mergic pings of other computers in the house, etc.
Two further facts: (1) If I go to the Netgear "attached devices" page when this is happening, it does NOT show the TH55, despite the fact that Netmon shows me attached. And (2), if I unplug the router and plug it back in, essentially rebooting it, the problem goes away (for that evening, anyway).
Yes, I have power save turned off.
Yes, I have true DNS addresses in my wireless connection.
Yes, I use static IPs to avoid any issues there.
Yes, I've turned off WEP and other security to make sure that's not a problem.
Yes, I've tried different channels on the wireless.
No, I don't use a proxy server.
When Netgear issued their firmware update in June, I just knew the problem would go away. But no.
adamsjr
07-14-2004, 01:49 PM
Try resetting your router. I have a similar situation at my church. Right after I got my TH55 I tried to connect to the network at church. After trying all the tricks (biggest one was to turn off the power save) I got it to work on a Tuesday night. Went to show it to someone the following Sunday and got the Invalid Network Settings message. Took me another three weeks before I did a reset on the router and then I was connecting again. A few days later it was back to not connecting. Reset the router and I am connecting again.
By the way, I have a Dlink (514 I think...) at home and have no problem getting a connection to it. (Unfortunately, I also have dial up that I can't make work with the Th55, but that is another story.)
Try the reset.
Jim
joker123
07-14-2004, 04:08 PM
have you tried delete the netfront cache? I had this once and evrything works but Netfront, I simply delete the cache and it works fine.
wellsjs
07-14-2004, 04:19 PM
olderTechnology,
The situation you described is most likely caused by your friendly 2.4GHz cordless phone (I bet you have one! :D )!!! If so, use of the cordless phone will knock your wi-fi connection off air as it and your wi-fi card are both 2.4GHz! Had the same problem! How did I solve it? Got rid of my home phone altogether - went wireless! :) If you determine that to be the problem and cannot part with your wireline phone service, recommend you get a 5.8GHz cordless phone. ;)
olderTechnology
07-15-2004, 12:52 PM
Thanks for all the ideas. Yep, I've tried the netfront cache; like I said, this problem goes across all the IP enabled applications, such as ping.
Resetting the router always fixes the problem -- temporarily, like adamsjr said. Until the next day or whenever it decides to croak the TH55 again. Adam, do you have Netgear MR814v2 like I do?
Cordless phone idea --- hmm. I'm at work, but I think my cordless phone is an ancient 900MHz variety.
olderTechnology
07-15-2004, 12:54 PM
Sorry, clarification to the above. I meant to say, adamsjr, do you have Netgear MR814v2 at your church?
wellsjs
07-15-2004, 02:57 PM
Thanks for all the ideas. Yep, I've tried the netfront cache; like I said, this problem goes across all the IP enabled applications, such as ping.
Resetting the router always fixes the problem -- temporarily, like adamsjr said. Until the next day or whenever it decides to croak the TH55 again. Adam, do you have Netgear MR814v2 like I do?
Cordless phone idea --- hmm. I'm at work, but I think my cordless phone is an ancient 900MHz variety.Actually, microwave ovens also operate at 2.4GHz and have been known to cause wi-fi problems, although not as consistently as cordless phones. Try moving your Netgear to another location if possible.
olderTechnology
07-16-2004, 01:03 PM
Actually, microwave ovens also operate at 2.4GHz and have been known to cause wi-fi problems, although not as consistently as cordless phones. Try moving your Netgear to another location if possible.
OK. I'll post any further developments here. Thanks again for all the ideas.
BobHarris
07-16-2004, 04:50 PM
Another possibility. If there is another computer (or 2) using the WiFi access point/Router, if they keep asking for a new DHCP address before the DHCP lease is up, then they can cause the router to run out of DHCP addresses to give out. When that happens the router will not really talk to the PDA any longer because it can not give it a DHCP addresses.
Restarting the router causes it to start all over again and until whatever keeps asking for new DHCP addresses chews up the available addresses again, all is well.
This is just wild speculation, but it was a bug with Mac OS X 10.2.something and was fixed in later releases and is also fixed in Panther (Mac OS X 10.3). It is just as possible for another client of the router to do the same thing.
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