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View Full Version : T3 stopped syncing the day I got XP Home


FIA WRC
05-26-2004, 01:29 AM
I would like someone to confirm my worst fear or offer some hope.

Three days ago I updated from Windows ME:mad: to Windows XP Home. Everything turned out like I suspected it would, lots of software reinstalls. One of them being Palm desktop from my T3. I set it up like I did when I had ME. First Palm desktop, then Sony basic for the drivers for my TH-55, then reinstalled Palm desktop back over it. The following pda's were able to sync without a problem. The Z71, T/E, and TH-55. But not the T3. I then redid this method 4 times, each time clearing everything out, even using Windows Installer Cleanup exe. All four times the other three pda's were able to sync the first time, but the T3 still will not.

Was it merely a coincidence that my T3 stopped syncing the day I installed XP or am I missing something special the T3 needs. I'm new to using XP. I know it isn't the cradle because I synced the Z71 from it. And all the usb ports are working because I checked those as well with the cradle and T/E. Any ideas would be helpful.

One more thing. If it is the T3 not being able to use usb to sync, can I still use a serial cable to sync? Might order it from Palm if I need it. Thanks.

yorrick
05-26-2004, 05:41 AM
You need to download the patch from PalmOne that specifically addresses this issue. There is a bug in Outlook XP 2003 that won't sync with the T3.

It's at this URL :
http://www.palmone.com/us/support/downloads/outlookupdate2k3.html

Hope this resolves your problem with syncing.

CWolf
05-26-2004, 06:00 AM
Ahhh, another attack of XP - the worlds most prolific virus disguised as an OS!

FIA WRC
05-26-2004, 09:59 AM
Thanks for the help and link yorrick. Downloaded it and ran it, but didn't help with the T3 sync problem.

Geckotek
05-28-2004, 04:14 PM
Your first mistake was upgrading from ME to XP. You should really just back up your data and do a fresh install of XP.

I've been using XP for quite sometime now and it works great. CWolf needs an update. =P

FIA WRC
05-28-2004, 05:35 PM
Originally posted by Geckotek
Your first mistake was upgrading from ME to XP. You should really just back up your data and do a fresh install of XP.

I've been using XP for quite sometime now and it works great. CWolf needs an update. =P

When I did the update the CD said it was recommened. Everything else is running just fine and I'm happy with the upgrade. My T/E and TH-55 sync just fine. I've figured out that it's the T3 that has the problem and not with XP. Infact my PC is running better now with XP than it did new with ME.

FIA WRC
06-10-2004, 10:20 AM
Well I figured it out. XP or the Palm desktop installed the drivers for the T3 in the wrong folder. As soon as I put them in the right place the T3 sync'ed right away.

kie
06-10-2004, 03:50 PM
yay it's fixed, enjoy!! I just got one and I'm enjoying mine :D