HOW-TO: Bluetooth Adapter Setup for the Palm Tungsten T-series

[Reggie]

Bluetooth Adapter Setup for the Palm Tungsten T-series
Setup Guide prepared by Dean Johnson
Last update: 28 January 2004


You can connect to your PC and share your internet connection with no additional software added to your PC or Palm using a Bluetooth USB Adapter. I’m using a Palm Tungsten /T and Palm Tungsten /T3, Win XP and I’ve setup both the Belkin F8T001 and F8T003 adapters (http://catalog.belkin.com/IWCatSectionView.process?Section_Id=200583) (not at the same time though). I'm now using a router on my network so I have more insight to this setup as well. If you are using Windows 98SE or ME see the comments at the bottom for setting up ICS on these PC's.

As a side note, I have also installed a new version of the Belkin F8T001 Bluetooth adapter on a Win XP laptop and connect to the same desktop computer that the Palm connects to. Using Class One devices on the laptop and desktop computer enables the full 100 meter range when using this connection. The Palm and the Laptop can be connected at the same time and share the same single PC's Internet connection.

Windows 98SE & ME users: For ICS setup go to the bottom of this setup page for the instructions when you get to Step 2 of the PC setup. The rest of the instructions for the PC should be the same, but the menus might look slightly different than the screen shots below from Windows XP

Linux users: you can go here (http://www.metacon.ca/bcs/view.php?page=bluetooth) for Ben's setup guide for Linux.

Mac users: You can go here (http://www.technohappymeal.com/archives/000069.html) or here (http://www.macosxhints.com/article.php?story=20021103062212288&query=palm) or here (http://homepage.mac.com/bruce.mckenzie/iblog/) for setup instructions. There are some Mac scripts here (http://www.technohappymeal.com/archives/000070.html) as well.

First you must make sure of the following: You must have the PalmTungstenTUpdate_enUS.prc installed or be using a T2 or T3. You can verify this by checking the “Service connection progress” window that opens when starting a connection. If you see a “yellow” phone you have the update installed, if you don’t, install or re-install the update. Click here (http://palm.www.conxion.com/PalmTungstenTUpdate_enUS.zip) for the update.
http://www.palmonecity.com/images/howto/btsetup/yellowphone.gif
If you are using a router go down to the router section below and make sure the router IP is not on 192.168.0.1. If it is, you must change it first. You must do this before installing the Bluetooth adapter driver software. If you have already installed the Bluetooth software you must un-install it, then change the router's IP, then re-install the Bluetooth driver software.

You must have successfully installed the Bluetooth Network software and connected the adapter to a USB port and paired your Palm to your PC. To confirm your Palm is paired to your PC go to "Entire Bluetooth Neighborhood" and you should see a check mark next to your Palm with the Bluetooth ID below it.
http://www.palmonecity.com/images/howto/btsetup/bluetoothpalmpaired.gif



PC Setup: In the Bluetooth setup (My device) disable all connections accept “Network access”. Bluetooth serial port, Fax, File transfer, Dial-up, Info exchange, Info Sync should all be setup to “Start manually”.
http://www.palmonecity.com/images/howto/btsetup/bluetoothsetup.gif
Right click "Network Access" in the above window and select "Properties".

a. "Option 1", If you see the below window move on to Part 2. Do not worry if you do not have the other option below.
http://www.palmonecity.com/images/howto/btsetup/btproppca.gif
b. "Option 2", If you have a drop down menu for "Select the type of service to offer remote devices" that is shown below you must select "Allow other devices to access LAN/Internet via this computer". The incorrect option is selected by default.
http://www.palmonecity.com/images/howto/btsetup/btproppcc.gif

You must enable ICS (Internet connection sharing) on the PC network. Go to Control Panel and Network Connections and see what is listed under LAN or High-Speed Internet. If you are a Windows 98SE or ME user skip to the bottom section that talks about ICS for these operating systems. Return to step 3 below when done.
http://www.palmonecity.com/images/howto/btsetup/networkpage.gif
a. If you see only your LAN card and your BT connection, enable ICS on the LAN by right clicking, select Properties and go to the advanced tab. Check "Allow other network users to connect through this computer's Internet connection". If you have a drop down box, "Home Networking Connection", select your Bluetooth network. You might get some warnings about IP addresses, but go ahead and continue. Do not worry if you do not have the "Home Networking Connection" option. This is not as important as selecting the correct LAN connection to enable ICS on.

b. If you see your LAN card, your BT connection and a High Speed Connection (DSL, Cable modem) then you must enable ICS (Check "Allow other network users to connect through this computers Internet connection") on the High Speed Connection, not on your primary network card.Do not worry if you do not have the "Home Networking Connection" option. This is not as important as selecting the correct LAN connection to enable ICS on.

c. IMPORTANT: If you have multiple LAN cards and the Bluetooth LAN and you are not sure which one of the LAN cards to enable ICS on (or you are sure but it still doesn't work) try one of the LAN cards and then complete the rest of the setup. If you get the DNS errors when testing the connection go back to this part of the setup and disable ICS on the first LAN card you tried and then try enabling ICS on the other LAN card. You would never enable ICS on the Bluetooth LAN card.

d. If you are trying to share a Dial-up connection ONLY and you do not have a DSL, Cable modem, or LAN connection to a larger network, then right click this connection, go to Properties, the Advanced tab and enable ICS and select the Bluetooth Network in drop down box if you have this option.
http://www.palmonecity.com/images/howto/btsetup/icssetup.gif

This is what the ICS would like if you have the Home networking connection option:
http://www.palmonecity.com/images/howto/btsetup/icswhomenetwork.gif

Note: I only can show an example of this with a dial-up connection so it might look slightly different with a LAN card
Go to Control Panel and Network Connections, then right click the Bluetooth LAN connection and select properties. Click on TCP/IP and then hit the "Properties" button. You should see the following:
http://www.palmonecity.com/images/howto/btsetup/btlanproperties.gif


Palm Setup: Go to Preferences->Communications and create a new connection
http://www.palmonecity.com/images/howto/btsetup/pref-connection.gif
You can name the connection "BT to LAN". The Connection setting should be:
a. Connect to: Local Network
b. Via: Bluetooth
c. Device: (should be paired to PC by taping the box). The PC you paired should eventually appear as the only option, select it. If this last step does not work you must go back and pair your Palm to the PC with the Bluetooth setup.
http://www.palmonecity.com/images/howto/btsetup/connection.gifhttp://www.palmonecity.com/images/howto/btsetup/connectiondetails.gif

Go to Preferences->Communications and create a new Network
http://www.palmonecity.com/images/howto/btsetup/pref-network.gif

You can name the network "Bluetooth LAN". The Network setting should be No user name, No password, select the "connection" you just created (BT to LAN), "Details" should be:
Type: PPP, Idle timeout: Never, uncheck ***Query DNS, enter Primary DNS: 192.168.0.1, IP address: Automatic (Checked)
http://www.palmonecity.com/images/howto/btsetup/network.gifhttp://www.palmonecity.com/images/howto/btsetup/networkdetails.gif

***Note: You can leave “Query DNS” checked on the first attempt, but when you check the “View log” page and you don’t see a DNS listed you must go back and enter it manually as described above. This is very important.

The "Script" page should have (must be in CAPITAL LETTERS):
Send:CLIENT
Send:CLIENT
Wait For: CLIENTSERVER (there is NO space between CLIENT and SERVER!)
End:
http://www.palmonecity.com/images/howto/btsetup/loginscript.gif


Testing the configuration: You should be all setup at this point. Now make sure your Palm's Bluetooth radio is on, select the Network you created and select “Connect”. Once you are connected you can verify your settings on the log page. On the Network page select the Menu->Options->View log.
http://www.palmonecity.com/images/howto/btsetup/viewlog.gif
You should see the following:
(You might see some funny random characters, but you should see some key things mixed in)
LCP Up
IPCP Up
Service name: “What you named the network setting”
Local IP address: 192.168.0.5 (must be in the 192.168.0.xxx range, with last digit as the variable)
Gateway address: 0.0.0.0
DNS address: 192.168.0.1 (This must be there, if not enter it manually in settings)
http://www.palmonecity.com/images/howto/btsetup/networklog.gif
If you see the above you can ping some web sites on this page where the cursor is flashing.
Write: ping www.microsoft.com (enter stroke)
http://www.palmonecity.com/images/howto/btsetup/ping.gifhttp://www.palmonecity.com/images/howto/btsetup/pingresult.gif

I have found that a lot of web sites don’t ping for some reason, but Microsoft usually does. More importantly, open up WebPro and it should work. Also, open up your email program and check one of your accounts.


Firewalls:
If you have a firewall installed on your PC there could be issues with making this work. If you have done all of the above and you still get DNS error messages using WebPro then try disabling the firewall and re-connect the Palm to the network and see if it works. If it does, then look into your firewall software to see how to enable the Bluetooth network connection. There is usually a way to allow specific programs and hardware to run through the firewall uninterrupted. Sorry I can't be more specific, but every firewall setup is unique. I have read that WebPro uses port 8827, so your firewall might allow you to "Open" this port. VersaMail uses the standard port 110 and 25 for SMTP and POP3 which should already be open.

If you are using Zone Alarm I have read from others that if you set the overall setting to "Medium" security this should allow the Bluetooth LAN to access the Internet.

The bottom line is get the Bluetooth LAN connection working without the Firewall enabled first, then go back and figure out what is required for your specific Firewall.

Routers:
If you are using a router in your Network this can cause problems depending on the IP address it uses. Most routers use 192.168.0.1 as their default IP, the setup instructions usually mention what the default IP is . This default IP will not work with a Bluetooth adapter. You can check all your IP assignments by going to a DOS prompt and typing; ipconfig /all (This should work in WinXP, 2K, 98SE & ME) In Win98SE and ME only you can go to the "run" window and type winipcfg. The Bluetooth LAN should have an IP address of 192.168.0.1, the Subnet Mask should be 255.255.255.0, the Default Gateway should be blank. The IP address for the Bluetooth LAN must be 192.168.0.1. If you see a weird IP address for the Bluetooth LAN your router is probably on 192.168.0.1

If the router is using this address it needs to be changed to a new range like 192.168.2.1. You can usually access your router setup pages directly by going to an Internet browser and typing in this default IP, 192.168.0.1, in the address window and then hit enter. Check your specific router's instructions to see how to access the setup menus, it could be different. There is usually a menu that is labeled something like "Status" this should give the current IP of the router. There should also be a menu for "LAN" settings, this is where you should see this default IP, 192.168.0.1, and also where you change it to 192.168.2.1. After you change the router's IP, it will reset. You might even want to power the router off and then back on again. A reboot of the PC couldn't hurt either. After doing so re-check your IP assignments at the DOS prompt and make sure your Bluetooth LAN is now on 192.168.0.1. Also, to access your router's setup page after you changed the IP address you'll now need to type in the new IP that you assigned in the browser window.

You will now be able to enable ICS on the appropriate network card. If you tried to do this prior to reassigning your router to a different range you probably saw an error message saying that, "the IP address required for ICS is already in use".

The easiest way to share a broadband Internet connection among multiple computers at home or the office is with a Switch, not a Router. If you don't have a Router and you don't need a true Network among the computers get a Switch and you will avoid all the above problems that a Router can cause. You just plug the RJ45 cable from the DSL or Cable modem into the Switch, port 1, and then plug in all the other computers into the additional ports with the RJ45 cable from the PC LAN card. No software and no setup hassles with a Switch.

HotSyncing:
There are two ways to HotSync via Bluetooth, Serial and Network. HotSyncing via Bluetooth with either method is much slower than using a USB cradle. It also creates a higher probability of getting errors with some conduits, like Documents to Go.

To setup a Serial HotSync via Bluetooth you need to go to your Bluetooth Device settings and start the Bluetooth Serial Port. Once you do you'll see a COM port listed under the "Status" column, make note of this COM port.
http://www.palmonecity.com/images/howto/btsetup/bttoserialhotsyncpc.gif

Then go to your HotSync icon in the system tray, right click and select "Setup". Go to the "Local" tab and change the COM port to the setting from Bluetooth Device settings. Make note of what COM port is there before changing it so you can revert back to a normal HotSync via the cradle if you desire.
http://www.palmonecity.com/images/howto/btsetup/bttoserialpalmpcsetup.gif

Create a new connection like below:
http://www.palmonecity.com/images/howto/btsetup/btserialpref-conn.gifhttp://www.palmonecity.com/images/howto/btsetup/btserialconn.gifhttp://www.palmonecity.com/images/howto/btsetup/btserialconndetails.gif

Once that is complete go to the HotSync application on the Palm and select "BT to Serial" in the drop down menu below the HotSync icon. Then tap the HotSync icon and it should start the HotSync process.
http://www.palmonecity.com/images/howto/btsetup/bttoserial.gif

To Setup a Network HotSync the easiest way is to use Peter's NetSync (http://www.whizoo.com/apps/netsync.php) software after you have successfully setup the Network access. You can also go to Palm's explanation of the Network setup here (http://205.141.210.148/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=3D1,E=3D0000=000000348966535,K=3D1034,Sxi=3D1,Case=3Dobj(21383)).

Range and Interference:
In terms of range, Palm's are typically "class 3" Bluetooth devices with a range of around 10 meters (33 feet), with 1 mW (0 dBm) of transmit power. Cell phones are also typically class 3 devices. Bluetooth Access Points and most USB Bluetooth dongles have an "unlimited" power source so they tend to be class 1 devices, with 100 mW (20 dBm) of transmit power. In addition to their powerful transmitters, Access Points and USB dongles tend to have very sensitive receivers so class 3 devices (like Palms) can connect at up to 30 meters (100 feet) from an Access Point.

Breaking range down into transmit and receive: Access Point to handheld: The class 1 transmitter in the Access Point is clearly capable of transmitting a strong signal over a large distance. This should not be the limiting factor in determining the range.
Handheld to Access Point: The handheld transmits a weak (class 3) signal. The range will be greater if the Access Point has a good antenna and a very sensitive receiver. Very sensitive receivers typically cost more.The thing that really affects range is interference. Try to keep your Bluetooth equipment away from your 802.11 network, cordless 2.4GHz phone and microwave oven; all these create noise in the same 2.4 GHz bandwidth used by Bluetooth.

If you have a Bluetooth adapter that does not come with an extension cable I would recommend adding one that gets the adapter at least 5 feet from the computer. Also, I would connect to a USB port that is directly on the PC and not through a USB hub.

Error Messages:
There are two main error messages that you might get if the setup is not correct, Modem and DNS.

Error: Serial: timed out. could be bad cable or faulty Modem, (0x0305)

This is caused by one of two things. If the message appears as soon as you hit the "Connect" button it is solved by turning On the Bluetooth radio before trying to connect again. If you have BtToggle (http://www.whizoo.com/apps/bttoggle.php) or BtToggle Pro (http://www.whizoo.com/apps/bttogglepro.php) installed it will do this for you.

More than likely it is caused by an incorrectly paired Palm to the PC or the Bluetooth drivers did not get correctly installed. Just because you see a check mark next to the Palm icon on the PC in Bluetooth devices this does not necessarily mean it is actually paired correctly. You will need to re-pair the Palm to the PC. You need to delete the paired PC from the Palm by going to Preferences - Bluetooth - Trusted Devices, tap the PC name listed and tap "Details" and then "Delete Device". Re-pair the Palm to the PC. It would even be a good idea to re-name the Palm "Device name" on the main Bluetooth preferences page to something different. Do not be alarmed if the new name doesn't refresh immediately on the PC under Bluetooth devices, it will eventually update. The most important thing is you MUST now go back to your "Connection" setting for the BT to LAN and re-select your PC in the "Device" box. If you do not you will get the above error until you do.

The most common problem is related to DNS issues.

DNS lookup timed out. Please check coverage, and try again. [Comm. 8]
DNS error, please check coverage, check that host address in preferences is correct [-2]

This is caused by primarily by two things; the Palm is not completely connected to the network or ICS (Internet connection sharing) is not enabled on the correct connection.

The Palm cannot connect to the Network for many reasons, the most common problem is there is another network that is on the 192.168.0.xxx range already, and most commonly a router. The Bluetooth LAN has to be on this range and nothing else. If you look at the DOS prompt the IP listed for the BT LAN must be 192.168.0.1. If any thing else is on 192.168.0.xxx range it must be moved to another range like, 192.168.2.xxx. The "View Log" page on the Palm must show a Local IP address in the range of 192.168.0.xxx and the DNS IP Address must be 192.168.0.1 and entered manually on the Palm.

ICS is the other common problem. ICS must be enabled on the correct connection to the Internet. If you are using Windows 98SE or ME see below. This is a little harder to troubleshoot since there is no way to verify the actual connection. Just make sure it is actually enabled on the correct connection. This is by far the most common issue with ICS. If you have multiple LAN cards and the Bluetooth LAN and you were not sure which one of the LAN cards to enable ICS on (or you were sure which one to enable ICS on and it still doesn't work) and you tried one of the LAN cards and you get the DNS errors when testing the connection, go back to the PC part of the setup and disable ICS on the first LAN card you tried and then try enabling ICS on the other LAN card. Even if it makes no sense, but you have multiple LAN cards listed try ICS on the other LAN card. You would never enable ICS on the Bluetooth LAN card. The icon on the PC for the network connection actually changes showing ICS is enabled. The icon on the PC for the network connection actually changes showing ICS is enabled.

Make sure in Part 1 of the PC setup, if you have the "Option 2" configuration, that you changed the drop down menu to "Allow other devices to access LAN/Internet via this computer" . The incorrect option is selected by default. Do not worry if you do not have this option.

If you're sharing a dialup connection make sure you are connected to the dialup ISP before connecting via the Bluetooth adapter. If you get the error message, "The IP address required for ICS already is in use", you're probably using a router or another network device that is using the 192.168.0.1 IP. See my router section above to change the IP of the router to a different range. If it is something other than a router, like a cable modem, find a way to reassign the IP to a different range. After doing so you should be able to enable ICS.

If you are still having problems and it can't be narrowed down to a specific issue it sometimes is a good idea to un-install and re-install the Bluetooth drivers for the PC and start fresh. Also, make sure you have the most up-to-date drivers for your specific Bluetooth adapter from the manufacturer's web site. If you do re-install you need to re-setup everything on the Palm as well. Most importantly after re-pairing the Palm you need to go back to the "Connection" setting and re-select the paired PC in the last box.

If all else fails and you can't get this to work you can add software to the Palm ($24.95) and the PC to force the Network connection via the Serial Profile using Softick PPP (http://www.palmgear.com/index.cfm?fuseaction=software.showsoftware&SID=D22F673A-CF18-A787-AD8D8E8AEA2A4180&prodID=50581).

Windows 98SE & ME:
The hardest part about setting up Windows 98SE and ME is finding ICS (Internet Connection Sharing) and figuring out how to set it up. The first thing is ICS is not installed by default on most Win 98SE or ME machines. To find ICS on these machines you go to Internet Explorer, select the Tools drop down menu, then select Internet Options. Go to the connections tab and at the bottom there is a "Local Area Network (LAN) Settings" section. There will be a "Sharing" button if it is installed. If not, you have to go to Add & Remove programs in Control Panel and go to the Windows features tab. Then go to the Internet Explorer listing and click on the details button. In the list check the box that says Internet Connection Sharing, it is probably at the top of this list. Click OK and the files should be installed. You'll then have to re-boot your PC. Once you have it installed ICS you'll have to figure out want needs to be in the drop down boxes for your specific situation. The screen shots below show what these menus look like, but not what your actual settings should be. It will probably take a little experimenting to get the correct settings.

Suggested settings:

Connect to the Internet using: Select the most obvious LAN or DUN connection

Connect to my home network using: If the Bluetooth LAN is there select that, otherwise make your best guess.
http://www.palmonecity.com/images/howto/btsetup/ieconsetuptab.gif
http://www.palmonecity.com/images/howto/btsetup/icswin98setup.gif


==================

This works great on my T/T and T3 connected to my PC and I share my DSL connection from anywhere with in 100 feet +/- (30 meters). I'm also using a router with no issues. I did have to change the router's IP as described above.

Hope this helps, and Good Luck. If you find this useful and would like to make a donation for my time click below.
https://www.paypal.com/en_US/i/btn/x-click-butcc-donate.gif (https://www.paypal.com/xclick/business=deandc10@bellsouth.net&no_shipping=1&tax=0&currency_code=USD)

Download guide in Word format here (http://www.whizoo.com/bt_setup/BluetoothSetup1-18.doc) (you can right click and "Save Target As").

Download guide in PDF format here (http://www.whizoo.com/bt_setup/BluetoothSetup.pdf) (you can right click and "Save Target As").

----
Contact Dean (DeanDC10). (http://www.palmonecity.com/forums/member.php?action=mailform&userid=826)
This article is also posted at Whizoo (http://www.whizoo.com/bt_setup/) (creators of BtToggle (http://www.whizoo.com/apps/bttoggle.php))

[hucsman]

Is there a different update than the "PalmTungstenTUpdate_enUS.prc" one? What I mean is if there are updates in other languages (my dad has a T and is more comfortable with spanish). Thanks.

[keelinlee]

Is the Primary DNS have to point to 192.168.0.1 ? :confused:

[Rokiteer]

Great Post, Dean. I know exactly where I will head as soon as my bluetooth-capable laptop comes in. TIA!

[n2ifp]

Originally posted by keelin
Is the Primary DNS have to point to 192.168.0.1 ? :confused:
In my T3
My IP is: 192.168.1.1
My Primary DNS is: 192.168.0.2
PPP
Time out: never
I didn't need the script, but it maybe required for DSL

Desktop PC
IP:192.168.0.1
DNS: 192168.1.1
Gateway:192.168.1.1
Mask: 255.255.255.0

Looks like Reggie is setup for DSL where as I am setup for cable modem, using Linksys WAP-11 and 4-port Linksys Ethernet router. With a BlueGear USB Dongle from PalmOne $39.00. It comes with the WidComm softeware and easy step by step instructions. Everything plays together nicely, Palm T3, SE T610 phone, and the PC.:)

Essentially things are the same, but you have to remember the slight differences between connection methods to the Internet. Cable, DSL, or Dialup.

Reggie is also correct about interference, even fluorescent lights that are very close by, can interfere(within a foot or two). Going throught walls and such can cut the range down to as much as half the 30+ feet.

Using my Bluetooth headset with my Bluetooth phone can cause clicking sounds in my regular Panasonic 2.4GHz Elite cordless phone, when it's close by. It doesn't bother the Bluetooth any, it only bothers the cordless phone.

In Win XP, the ICF firewall service port settings can usually be found in the firewall log located in the Windows folder.

[Pescado]

That is very helpful, Reggie. Special thanks to Dean Johnson for putting together such an easy to follow how-to guide.

[n0m0n]

Where do I find Bluetooth Network software???
Is it on the driver disc that may come with the dongles???
I have ordered a dongle for my laptop (w/XP Home)
Thanks

[n0m0n]

Ok I noticed that they are using 192.168.0.1 I have a ethernet network setup in my home linking 3 computer together.
Can I integrate BT into it or do I need to create a totally separate network as to the IP address's???
Thanks

[FrankG]

Reggie,

GREAT post; thank you! It worked flawlessly with a BT access point I picked up fron eBay. The T3 range isn't great, as you noted, but it works.

Thanks,
Frank

[Reggie]

Originally posted by FrankG
Reggie,

GREAT post; thank you! It worked flawlessly with a BT access point I picked up fron eBay. The T3 range isn't great, as you noted, but it works.

Thanks,
Frank

Thank Dean! :D

[DeanDC10]

I have updated my setup page to include some information on common error messages.

http://www.whizoo.com/bt_setup/

[Reggie]

Originally posted by DeanDC10
I have updated my setup page to include some information on common error messages.

http://www.whizoo.com/bt_setup/

I have incorporated the changes in the How-To. Thanks Dean!

[DeanDC10]

I have updated my setup page again to include more information on routers and information on Windows 98SE and ME.

http://www.whizoo.com/bt_setup/

[Reggie]

Originally posted by DeanDC10
I have updated my setup page again to include more information on routers and information on Windows 98SE and ME.

http://www.whizoo.com/bt_setup/

Changes have been done. Thanks for the update Dean.

[chelton25]

Does anyone have a succesful connection utilizing Comcast. In order to connect my lancard has to obtain the ip atuo from the server. Any one know how to set up bluetooth this way?

Thanks

[DeanDC10]

Originally posted by chelton25
Does anyone have a succesful connection utilizing Comcast. In order to connect my lancard has to obtain the ip atuo from the server. Any one know how to set up bluetooth this way?

Thanks

This shouldn't matter. Pretty much all high speed connections have to get the IP automatically.

You just need to enable ICS on the LAN connection that Comcast uses.

[chelton25]

OK, thanks for your help so far. I have got it to connect, but when i try to use the WebPro i get this:

DNS lookup timed out.
Please check coverage,
and try again. [Comm.
8]


Thanks for your help.

[DeanDC10]

Make sure you have ICS enabled on the correct LAN card.

[chelton25]

I do. I am also getting a DNS lookup error when trying to access my email with versamail.

[DeanDC10]

What does your Log Page say on the Palm once connected?

Local IP address? It should be 192.168.0.xxx
DNS address? It has to be 192.168.0.1

What is the Bluetooth LAN's address when you go to a DOS prompt and type: ipconfig /all ?

It has to be 192.168.0.1

Dean

[chelton25]

Originally posted by DeanDC10
What does your Log Page say on the Palm once connected?

Local IP address? It should be 192.168.0.xxx
DNS address? It has to be 192.168.0.1

What is the Bluetooth LAN's address when you go to a DOS prompt and type: ipconfig /all ?

It has to be 192.168.0.1

Dean

In the log on the palm:
Local IP address: 192.168.1.1
Gateway address 0.0.0.0
DNS address:
192.168.0.1

From the DOS window
Ip address: 192.168.0.1
Subnet: 255.255.255.0

I can get the palm to connect to the pc via bluetooth, but cannot get on the internet nor get mail.

[DeanDC10]

For some reason your Palm is signing on to the wrong range for the Local IP 192.168.1.1

It should be 192.168.0.xxx with the xxx's being something 1 to 254

Try looking at the TCP/IP properties of the Bluetooth LAN, it should look like this:

[chelton25]

Yes, it looks like that. This is really becoming a pain. I have done everything you said and still no joy.

[Benvolio1]

Sorry for the unregistered but I had to reinstall XP and I lost my cookies. Meanwhile I wait for my username and password to be sent to me...

Also I wrote a more exhaustive message, but it got lost when I got an error after hitting Submit Reply!!

In breif: I keep getting the "Error: Serial: Timeout (0x0305)" message.

I have followed your instructions word-by-word (including repairing).

My log reads:
Service name
Local IP address: 127.0.0.1
Gateway address: 0.0.0.0
DNS addresses:

192.168.0.1

Any thoughts?

Thanks!

-Benvolio

[benvolio1]

Update:

I went back and set to Automatic all the things that you said to set to manual, and my T3 tried to connect to the Dial-Up Networking.

So I set Dial-Up Networking to Manual, and though the My Network Access is set to Automatic, I get the Timeout error again.

I hope that helps!

-Benvolio

[Weapon X]

In my case, everything has been set up according to the Guide. My T3 and my PC (via D-Link DBT-120) are paired and can exchange data, even Hotsync (albeit, quite slower vs. Cradle method).

Right now these are the IP addresses for them:

(Internet connection through a Dial-Up, ICS enabled)

On the Bluetooth LAN:

TCP/IP Item
----------------
IP 192.168.0.1
Subnet Mask: 255.255.255.0

DNS Server: None

On the Tungsten T3:
IP: Automatic
DNS Server: 192.168.0.1

Bluetooth connection result:
IP: 192.168.0.5
DNS: 192.168.0.1

Any ping with this connection on gives back a 0x1212 error.

I've tried almost everything. Zone Alarm is having the entire IP range of 192.168.0.xxx as a trusted zone. But nothing seems to work.

I guess it comes down to the possibility that ICS has been misconfigured. That's because I set the Dial-Up to come everytime a connection is needed, however when I made a connection Palm/Bluetooth LAN the Dial-Up doesn't fire up.

Feedback specially now, is appreciated to no end. :)

--Weapon X

[DeanDC10]

Originally posted by benvolio1
Update:

I went back and set to Automatic all the things that you said to set to manual, and my T3 tried to connect to the Dial-Up Networking.

So I set Dial-Up Networking to Manual, and though the My Network Access is set to Automatic, I get the Timeout error again.

I hope that helps!

-Benvolio

I would un-install and re-install the Bluetooth drivers. The serial time out is either driver related or pairing related as I say in the guide.

[DeanDC10]

Originally posted by Weapon X

I've tried almost everything. Zone Alarm is having the entire IP range of 192.168.0.xxx as a trusted zone. But nothing seems to work.

I guess it comes down to the possibility that ICS has been misconfigured. That's because I set the Dial-Up to come everytime a connection is needed, however when I made a connection Palm/Bluetooth LAN the Dial-Up doesn't fire up.

Feedback specially now, is appreciated to no end. :)

--Weapon X

First, you have to start DUN and connect to your ISP before trying to connect via Bluetooth and share this connection. Even though you have selected it to connect when required this will have no effect on this kind of connection.

Second, I would completely disable Zone Alarm to see if it works. This more than likely the problem since your connection log looks correct. After you have have it working without Zone Alarm disabled try using Zone Alarm with the "Medium" security setting. I have read that this usually works.

[Weapon X]

Thanks for the quick reply, Dean:

Buuut no, even with Zone Alarm disabled (before I start the Dial-Up connection), the T3 can't resolve a DNS adress after it gets connected to the PC's BT LAN.

The last resort is to un-install a re-install the driver and reconfigure the BT services all over again. :(

Keep you all posted on that.

Thanks again.

--Weapon X

[Weapon X]

Damn! un-installing and re-installing the BT drivers didn't change things. Grrrrr....

[DeanDC10]

You are connecting to the PC with the Network Access profile correct?

If you are connecting to the Dialup profile this is your problem.

[Benvolio]

Mine was pointing to the dial-up as well!

How do you get it to point to the Network Access?

I think this might also be an issue of setting the COM ports correctly (something which is beyond my comprehension, but I see a different COM port mentioned in several different places).

Lastly, I noticed a Bluetooth Network listed amongst my LAN & High Speed Internet connections.

Likewise, I have a Bluetooth Connection listed under Dial-up (I have a Bluetooth mobile phone set up for my laptop).

Your help is really appretiated.

Benvolio

[DeanDC10]

Like it says in my guide, all services EXCEPT for NETWORK ACCESS should be set to start manually.

You can share your dialup connection to the Internet, but you connect to the PC via Bluetooth and a Network LAN connection.

Do not confuse the two. ICS would be enable on the Dialup connection to your ISP.

That is good that you see the Bluetooth LAN connection under LAN & Hign speed connections, this is normal and correct.

The fact you show dialup Bluetooth connection is so your PC can dialup your cell phone and use it I assume. I don't see any reason to do this other than backing up your landline dialup connection if your phone lines were down/ not working.

There is nothing to setup as far as COM ports for the Network/LAN connection. Only if you want to try to HotSync will COM ports be any factor. DO NOT try to HotSync until you get the Network connection working first.

Follow my guide from top to bottom, SLOWLY, and this will work.

All the answers are there........

[Weapon X]

Nope, The only BT service I have on Auto is the Network Access.

And yes, still doesn't work. The T3 get its IP from the BT network but DNS: nothing, nada, zip.

Grrr....

[DeanDC10]

This is either an ICS issue or a Firewall.

Make sure you have ICS enabled on the correct LAN connection.

[mtuckman]

I am also having an issue with XP and ICS.

I have 2 networks - The first is the ethernet network and my second is my bluetooth adapter.

My internet connection is a dial-up DSL line.

If I have my internet connection shared to my bluetooth adapter it works fine. If I use Network Bridge to join the 2 networks together, then share the the internet to the bridge, my ethernet network works, but not my T3.

No matter how I set it up, the T3 never picks up an IP address or DNS entries. I have to manually configure it, and I don't like that I can't manually configure a gateway.

I have also enabled and disabled IP Routing on the PC, but again with no luck.

I am considering a Bluetooth AP, so I don't have to have the PC logged into to use the bluetooth adapter. I just hate wasting the money on the AP if the T3 still does not work any better.

The only way I got both networks working at the same time is if I use a third party program like Wingate.

[Weapon X]

Hi Weapon X here.

Just to report that I can't still get the T3/Bluetooth LAN setup working for sharing my Net access suplied by a Dial-Up.

Just to have the chance of feedbakc from you guys, here is the ipconfig reading of my system with the T3 connected to the BT LAN:

Host Name . . . . . . . . . . . . : X-DEVICEXP (That's my PC)
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

adapter Bluetooth Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver
Physical Address. . . . . . . . . : 00-0D-88-AC-CC-B4
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

ter Coqui.Net:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 66.50.6.16
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 66.50.6.16
DNS Servers . . . . . . . . . . . : 196.28.61.36
196.28.61.66
NetBIOS over Tcpip. . . . . . . . : Disabled

Another thing, once the T3 is connected to the BT and a ping request is made, always resolve the domain name to IP address 14.0.0.234

What do you think about that?

Thanks in advance.


--Weapon X

[Reggie]

Dean has notified us of updates to the HOW-TO instructions. Changes have now been incorporated. Thanks.

[frioman]

I HAVE A DELL LAPTOP WITH WINDOWS 2000 PRO AND AMBICOM BT DONGLE HOW DO I GET IT TO SHARE THE DIAL UP CONNECTION WHICH BTW IS AOL IVED TRIED EVRYTHING.......
FRUSTATED THANKS IN ADVANCED

[DeanDC10]

Originally posted by FRIOMAN
I HAVE A DELL LAPTOP WITH WINDOWS 2000 PRO AND AMBICOM BT DONGLE HOW DO I GET IT TO SHARE THE DIAL UP CONNECTION WHICH BTW IS AOL IVED TRIED EVRYTHING.......
FRUSTATED THANKS IN ADVANCED

ICS has to be enabled on the AOL dialup connection. You must be connected to the dialup connection before trying to connect the Laptop via Bluetooth.

If you are using AOL's software to dialup the connection you are out of luck. You must be using Windows Dialup Networking to make the connection, this is where ICS gets enabled. You can not enable ICS on AOL's software for dialup.

Sorry, time for a new ISP or a Broadband connection (DSL or Cable)............

[usmaak]

I've been working with these instructions for two days now, and I'm still having issues.

First, my T3 is not assigned an IP. It is 0.0.0.0. It still connects through my Belkin bluetooth dongle, but I can't ping anywhere. When I try to ping, the IP always resolves to 14.0.0.234, no matter what site I'm pinging. I checked ipconfig /all to make sure that my BT adapter is set up to 192.168.0.1, and it is. I made sure to flip my router and WAP over to use 10.10.1.1, so there'd be no conflicts with the router. I've uninstalled and reinstalled the Belkin software a bunch of times.

One interesting thing. When I first install the software, it adds an extra LAN connection to my network connections. This disappears on reboot (even though I don't get a message to reboot), but when I reboot, I have a disconnected network connection until I enable ICS on my only LAN connection. I don't know if this is normal.

I feel like I'm almost there. I just need to get over this last little hurdle, and it'll work. I did a google search on 14.0.0.234, and this thread is the only reference to this IP on the entire internet.

Any help or advice would be greatly appreciated.

Thanks

[DeanDC10]

Originally posted by usmaak
One interesting thing. When I first install the software, it adds an extra LAN connection to my network connections. This disappears on reboot (even though I don't get a message to reboot), but when I reboot, I have a disconnected network connection until I enable ICS on my only LAN connection. I don't know if this is normal.

This is not normal. One guess is either you have plugged the Bluetooth adapter into a bad or malfunctioning USB port, or you have it plugged into a hub. Try changing USB ports and make sure that it is directly on the PC.

This is a Bluetooth driver issue most likely. Once the drivers are installed the BT LAN connection should always be present under network connections.

This page gets updated constantly at:

http://www.whizoo.com/bt_setup/

Check this link for the most current information.

[usmaak]

Yea. I like that site. I was using it just this afternoon.

I tried two different USB 1.1 ports on my computer, and got the same results on both of them.

I notice that one other poster in this thread had the exact same problem with 14.0.0.234.

Originally, I had an Ambicom dongle. I returned it for the belkin. I completely uninstalled the drivers for the Ambicom. I also had the TECOM drivers installed to try and get the Ambicom working, and I uninstalled those as well.

The second, temporary LAN connection was something like "Microsoft TV/Video Out".

I wonder if something could have been left behind. If it was, I have no idea how to get rid of it.

[DeanDC10]

With so many different drivers installed I would say you have some incorrect files left over. If you have done this all very recently you could use system restore to take your PC back in time before you started installing all the different drivers.

The IP mention is just a default windows IP I think. It doesn't really mean anything other than you are not connecting to the Network profile.

You might have some ICS issues as well.

I would get your PC as clean as possible from all the Bluetooth drivers and any ICS settings you have setup.

Then start from the top.

[usmaak]

Unfortunately, I can't do a system restore... Wish I could.

I have no idea how I can clean up my system. Short of reinstalling the OS, which I won't do.

I'm not really sure what I can do, besides return the bluetooth adapter and call it quits.

[DeanDC10]

You could re-install the previous drivers, and then uninstall them. This way maybe some left over stuff will be deleted this time.

You could also look at the manufactures web site of the different drivers and they might have a manual uninstall documentation available so you can find any orphaned files.

[Stefan Knochenhauer]

What an excellent post. I tried it and it worked almost instantly (but that had to do with some settings in my BT adapters software). Thank you very much for posting this helpful information.

[crh3f]

I got mine up and working with almost no problems. T3 connecting through a Belkin adaptor. Oh, and mine's through a USB hub, no problem (no choice.)

Thanks for the instructions! I called Belkin when I was having an odd problem (had to do with firewalls and error messages on startup), and they refused to help me because they were of the impression that a T3 couldn't connect to a network, only HotSync!

[Weedacres]

I'm trying to get a Tungsten T access to the internet. Bluetooth Hotsync works fine. When I run Bluetooth Setup Wizard and select Network Access, I get a message saying that my T doesn't support Network Access. In fact the only service that is supported is PIM Item Transfer.

I bought this T used and never received CD#2. Is there some software I'm missing on the T to enable this? If so, can I download it from somewhere?

Many Thanks

[DeanDC10]

Disabable the Serial Profile on the PC and follow my instructions from top to bottom. Go here for the most current information:

www.whizoo.com/bt_setup

The Bluetooth wizard on the PC is correct, but this is not how you set it up.


Follow the instructions........

[rei]

does anyone know if the tungsten t/t2/t3 bluetooth works with any bluetooth access points/routers for net access? i read somewhere we don't have the "PAN profile"

browsing through cliesource posts indicate that the belkin ap's work somehow though?

[rei]

anyone use the belkin ap?

[philpalm]

Wow, no one has written here since 2004! I tried to send a bluetooth message from my TG50 to my E2 tungsten. There is some recognition and the TG50 is listed as a palm device. My Tungsten e2 is recognized as the BT/hotsync name. However since I am not the original owner of the e2 there might be a key.

I'm pretty sure if I mess around enough I might be able to send a memo to the other device.

[philpalm]

Support Knowledge Library

Solution ID: 15382

Bluetooth discovery and pairing troubleshooting

When your Bluetooth wireless connection won't initiate or is interrupted, you can usually troubleshoot the issue yourself. What are you having trouble with?

* Bluetooth Discovery
* Bluetooth Pairing

Bluetooth Discovery Troubleshooting

Discovery describes the process of your device searching out other Bluetooth wireless devices within range. It's like asking a classroom "Who wants to talk?" and seeing who raises their hands. Once your device discovers another Bluetooth wireless device, it can initiate a wireless transaction. If a Bluetooth wireless device is never discovered, there can be no communication.

In order to be discoverable, the Bluetooth wireless device must:

* Have Blueooth wireless technology turned on: Some devices (handhelds included) can turn their Bluetooth capabilities on and off. Turning off Bluetooth can save power. Be sure that your device's Bluetooth mode is turned on.
* Broadcast its availability: The device's "Discoverable" or "Visible" option is turned on through its Bluetooth settings. Some devices don't have this option and are always discoverable.
* Be within range: Up to 30 feet (10 meters). Range can be shortened by physical barriers such as walls, people or furniture.
* Support the same Bluetooth profile: Bluetooth technology is used in many ways, and profiles help distinguish which devices can do what. For example, a Bluetooth headset communicates with a mobile phone using the "Headset Profile." Many devices support multiple Bluetooth profiles, but if two devices do not have a common Bluetooth profile, they will not be able to communicate. Refer to the other device's documentation to learn which profiles it supports, or check our Bluetooth Compatibility info.
* Complete Bluetooth setup: While you're in the middle of configuring Bluetooth on your Palm device, it is not discoverable by other Bluetooth devices. This is a common mistake. Be sure exit the Bluetooth Manager after setup to allow other devices to discover it.
Part one of
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=91,E=0000000000513499318,K=5132,Sxi=1,useTemplate=Case.tem,CASE=15382

[philpalm]

Part 2:
I know there's a Bluetooth device in range, but my Palm device can't discover it
There are a few factors that can prevent your Palm device from discovering other Bluetooth devices that you know are in range.

* Are there any barriers? Walls, furniture, and people can prevent the Bluetooth signal from traveling its full range. Try moving close to the other Bluetooth device, and make sure there are no physical barriers.

* Are you using the Bluetooth Manager to set up a specific device? The Bluetooth Manager on your Palm device contains several wizards for setting up specific Bluetooth devices. For example:
o Note: your specific device will not contain all of the examples below
o Hands-free Setup
o HotSync Setup
o Phone Setup
o PC Setup
o LAN Setup

These setup wizards restrict your Palm device to only look for that type of device. For instance, the Hands-free Setup wizard will only show you Bluetooth devices that identify themselves as Hands-free. It won't show Bluetooth WLAN Access Points, handhelds or PCs.

If you're looking for a specific device that isn't covered by the Bluetooth Manager's setup wizards, use the Trusted Devices option instead. This will look for all Bluetooth wireless devices in range.

* Is the other device going through Bluetooth setup? Specifically with Palm devices, Bluetooth capabilities may be turned off temporarily when you're in the Bluetooth Manager. This means that if you're setting up Trusted Devices, going through any of the setup wizards, or doing anything in the Bluetooth Manager, your Palm device will not be discoverable. Exit the Bluetooth Manager application to make your device discoverable again.

[abdoola]

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