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View Full Version : Notice that some of T|T3 display is more yellowish


keelinlee
10-11-2003, 08:33 PM
Got 2 units of T|T3 at the same time whereby both having different of display, 1 is brighter and 1 is yellowish.

So, suspect could be the QC problem, please check before make the payment.

tanker_bob
10-11-2003, 08:40 PM
If both had good contrast and brightness, i.e., easy to read, then what difference does it make? We went through this with the Sony T665C and the LEDs along the bottom. That was a pointless exercise.

br-
10-11-2003, 10:07 PM
Keelin, did both of those units have the 4 orange lights on the bottom?

And what does QC stand for?

phil ng
10-11-2003, 10:41 PM
I think it stands for quality control.

I had two T|T's from the same lot and they had different displays (yellower, etc). I guess one should chalk it up to "personality" of the palm :-D

JwY
10-12-2003, 12:13 AM
it does stant for quality control

screens always seem a bit tinted, but u don't really notice until u compare displays

keelinlee
10-13-2003, 06:22 AM
See the screen shot and you'll know the different :o

JwY
10-13-2003, 11:24 AM
ok i see what u mean now

did u also look at the pic from pdanews24 about the brightness difference?

dgantony
10-13-2003, 12:09 PM
Here is the link (http://www.bargainpda.com/default.asp?newsID=1678&showComments=true) and the picture:

http://www.bargainpda.com/assets/2027.jpg

edeab220
10-13-2003, 03:26 PM
oh no...the article at BargainPDA was right! :(

I hope I get the good screen...or I'm sueing :D ;) (well...just exchaging ;))

keelinlee
10-13-2003, 06:31 PM
Originally posted by JwY
did u also look at the pic from pdanews24 about the brightness difference?

Probably I skip this report from PDANews24, do you still remember the actual link or the date of reporting? :eek:

brolewis
10-13-2003, 07:49 PM
Just as a note, I had a problem with my display and tried to get an RMA (mail-ordered it) and they told me that I had to go through Palm to get a new one. Grr... Just be warned. Other than this, tho, I do love my T3!

n2ifp
10-13-2003, 07:57 PM
I purchased two T3's and both have very nice, even, bright, and white screens. Both say made in China.

edeab220
10-13-2003, 09:03 PM
Originally posted by n2ifp
I purchased two T3's and both have very nice, even, bright, and white screens. Both say made in China.
It doesn't matter where the device was made, but where the screen was made and just who made the screen...

keelinlee
10-14-2003, 02:50 AM
Originally posted by n2ifp
I purchased two T3's and both have very nice, even, bright, and white screens. Both say made in China.

Larry,

If you don't mind, can you let me know the serial number of your T|T3 ? The serial number should start from 00V5A9XXXXXX, please let me the first alphabet after 00V5A9 (Example. 00V5A9"C" )

I noticed that the spec of "D" onwards is more yellowish, luckly one of my one is "C" which looks white

win.ph
10-14-2003, 03:41 AM
OH NOOOOOOOOOOOO...
i got yellowish color... i didnt notice because i use color theme...

keelinlee
10-14-2003, 03:50 AM
Hey win.ph,

What's you T|T3 spec number? The alphabet after 00V5A9

KenSong
10-14-2003, 03:58 AM
Well, I got the yellow screen. In the units you saw posted by keelin, the yellow unit is mine while he got the white one. I complained to Palm and here's the response I got after I asked me to send in my purchase details, receipt and screenshots.

----------
We apologize for the delay in responding.

We herein is to inform you that the screen capture you have enclosed were
verified by our Palm engineers and affirmed that the difference in color
(LCD) is not a defect.

Palm, Inc. recognizes that at times there are slight variations or
differences, such as screen color, among Palm handhelds due to accepted
tolerance or specification ranges among vendors and production batches, but
these subtle variations do not affect the performance of the Palm handhelds.

We do not guarantee that all handheld will be exact in every detail. Palm,
Inc. strives to attain a very high level of quality for each individual
handheld, and customers can be assured that all Palm products have met
strict quality specifications.

Once again, we assured that this is NOT a defect in the product and will not
affect the functionality of your Palm handheld.

We hope the above will put you at ease on this. Should you require further
clarification, please feel free to contact us at 1800-80-1627.


Warmest Regards,

Irene Ng (Ms)
Palm Customer Support Asia Pacific Region

-------

Bummer :( I remembered the m505 had this issues too. The shop I bought from is trying to secure me a whiter screen, but I'll have to sell my unit to someone who doesn't mind. In fact, he ran through his stocks with me from the shop and they were all worst than mine. My was with the "D" batch, keelin was "C" batch while the rest in the shop were "F".

I wouldn't buy a Mac Powerbook with tinted LCD screens so why should a PDA's screen be any different. Where is Palm's QC. Even if they have different vendors, the colour shift or brightness shouldn't be as extreme as the screenshots we saw :-(

boomer
10-14-2003, 08:12 AM
WHAT!!

It's normal that their quality control system allows 'yellow' screens to be acceptable? It sounds like they don't have a good handle on the manufacturing process and have too wide a range of 'yellowness' passing QC.

keelinlee
10-14-2003, 08:46 AM
Possible they having various vendors to supply the raw materials, so different quality different QC :mad:

Polleke
10-14-2003, 10:09 AM
I had the same problem with my first Tungsten. My screen was much brighter then the screen of my wifes Tungsten. I sold both and have been upgraded to T3 and having (I presume) no problems. Lokks very white. Someone shopuld mentioned it to palm, because it makes a lot of a difference.

keelinlee
10-19-2003, 09:22 AM
Originally posted by KenSong


----------
We apologize for the delay in responding.

We herein is to inform you that the screen capture you have enclosed were
verified by our Palm engineers and affirmed that the difference in color
(LCD) is not a defect.

Palm, Inc. recognizes that at times there are slight variations or
differences, such as screen color, among Palm handhelds due to accepted
tolerance or specification ranges among vendors and production batches, but
these subtle variations do not affect the performance of the Palm handhelds.

We do not guarantee that all handheld will be exact in every detail. Palm,
Inc. strives to attain a very high level of quality for each individual
handheld, and customers can be assured that all Palm products have met
strict quality specifications.

Once again, we assured that this is NOT a defect in the product and will not
affect the functionality of your Palm handheld.

We hope the above will put you at ease on this. Should you require further
clarification, please feel free to contact us at 1800-80-1627.


Warmest Regards,

Irene Ng (Ms)
Palm Customer Support Asia Pacific Region

-------



If this happened to you, will you able to accept this type of response? :o

ricleo
10-19-2003, 10:47 AM
if i'm going to get a T3, i'm gonna make the sales guy open up each T3 box by box until i find a non yellowish one

dgantony
10-19-2003, 11:03 AM
Originally posted by ricleo
if i'm going to get a T3, i'm gonna make the sales guy open up each T3 box by box until i find a non yellowish one

Unless the store opens every box of T3 and charges them, you'll not be able to check that. :(

ricleo
10-19-2003, 11:10 AM
i was under the impression there will be a slight charge in the pda? or just place it in the display cradle and turn it on in the cradle?

pae
10-19-2003, 11:17 AM
Originally posted by ricleo
i was under the impression there will be a slight charge in the pda? or just place it in the display cradle and turn it on in the cradle?

Hopefully 10 minutes or so in the cradle would be sufficient to get the device to power up and that is what I'm planning on doing - asssuming I purchase it at a retail outlet. I'm not keen on getting one on-line for this exact reason, although I could save £30 or more online.

JwY
10-19-2003, 11:53 AM
hmmm

my number starts with 00v5a8rxxxxx

BMEngineer
10-19-2003, 12:53 PM
Get T3 with no. 00V5A8......in Singapore or elsewhere.

matika
10-19-2003, 04:11 PM
Is TT3's LCD more yellowish?
Check this out-

http://www.mobile01.com/attach/mobile01-f2173b07201a12c9dd7a61e06deb2dba.jpg

JwY
10-19-2003, 05:19 PM
looks okay to me....

btw that ppc is huge when extended!

br-
10-19-2003, 05:49 PM
Matika, your T3 has a duller screen than other T3s. It's easy to tell by looking at the corners of the screen and seeing if they are darker.

For further information check here (http://www.bargainpda.com/default.asp?newsID=1678&showComments=true).
I suggest you give your's back for an exchange if you still can.

keelinlee
10-19-2003, 07:06 PM
Originally posted by ricleo
i was under the impression there will be a slight charge in the pda? or just place it in the display cradle and turn it on in the cradle?


2 ways to switch on the 'box unit' T|T3

1) Place to cradle and turn it on
2) Soft reset once, then you're able to switch it on

matika
10-19-2003, 10:48 PM
Originally posted by br-
Matika, your T3 has a duller screen than other T3s. It's easy to tell by looking at the corners of the screen and seeing if they are darker.

For further information check here (http://www.bargainpda.com/default.asp?newsID=1678&showComments=true).
I suggest you give your's back for an exchange if you still can.

Thanx, br-

I was in a hurry when I took the pic. So I didn't turn the baclight to maximum.
Normally, I set it around 70%. 100% is too bright for me.

ricleo
10-19-2003, 11:25 PM
I think that you should retake the picture so that both PDAs are showing a white background, when the pda is showing a blue image, we can't really tell if the T3 is yellowish.

Bas_Tyra
10-20-2003, 08:37 AM
anyone has an idea whether a T|E screen can be an example to a good T3 screen or not (even they are different in size)? my friend has a T|E ... i am thinkin to drag him to the store with me, and compare the screen to the T3

TheUltimate
10-20-2003, 08:56 AM
T3 should be a better screen

ricleo
10-20-2003, 09:36 AM
The T3 screen should be better *IF* it happens not to be one of those with the yellowish tint and dim LCD problems.

keelinlee
10-20-2003, 09:48 AM
Originally posted by TheUltimate
T3 should be a better screen

In fact I more prefer T T|C or Zire 71 screen which come with truely white

Bas_Tyra
10-20-2003, 11:54 PM
indeed T | E screen is great .... but they dont have screen problems do they? (or i end up looking for a good T | E screen, and after that, a good T3 screen!!!!???)

hmmm so the t3 screen should be better in what way? brighter?

Phaggard
10-21-2003, 12:01 AM
Is it possible the two units have the THEME set different?

Try setting the THEME to Original.