New Problems with synching to Outlook

[Bannor]

I have been using my NX70 for about 1 year with no issues. I synch at work and at home (work - outlook, home - palm desktop). After a recient upgrade of the exchange server at work I can no longer synch to outlook. The synching process as a whole still works and Docs to go updates correctly so I know I am connecting. The synch displays messages that is is synching addresses, contacts, etc. But the data never gets to my palm. I don't see any error messages pertaining to this in the Plams synch log.

I've opened the synch manager and looked around for settings that may help, but nothing strikes me as pertinant.

Any and all help will be appreciated.

Thanks,
Bannor

[Rick J]

I have just seen your message identifying the synch problem after the exchange server at work was changed. I had the exact same problem with my nx-70 and my administrator solved it for me very easily. I suggest you try his solution: first, open the intellisynch lite program on your desktop; second, click on each synch application (ie Address/calendar/to do/tasks); third, there will be a list of applications to synch with (presumably yours currently says "outlook"); fourth, click on any other application to change the designation from Outlook; fifth, click back on Outlook - the program will then RE-SEARCH for the proper Outlook file to synch with; sixth, click OK.

Do the same for each of the other synch application and the program will re-find the proper file which was changed when your file server was changed at your office.

After going this very simple procedure, I re-synched and it worked fine. Be alerted that when you do your first synch after these changes you will get a huge number of deletions but an equal or greater number of additions to the handheld. This is obviously because the file was completely changed. Allow this to happen so the entries from the new server are substituted for the old server entries.

Good luck! It worked for me.

Rick