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View Full Version : TJ35 + Apple Hotsync troubles…


Starbuck
04-18-2004, 09:47 AM
Because Apple OS 10.2.8 does not support TJ35-compatibility I purchased the download version of “Missing Sync 3.0” & got the upgrade to 3.0.9. I installed all the latest soft: Palm Desktop 4.1 + Hotsync Manager 3.1, iSync 1.4 + iSync Palm Conduit 1.2, iCal 1.5.2.
But… Hotsync simply doesn’t work. On my TJ35 I get always the same “Hotsync problem”-message that says:
“The connection between your handheld computer and the desktop could not be established. Please check your setup and try again.” I checked the Connection Setup but everything seems fine over there.
What am I doing wrong?
It can’t be the USB connection cable because the “Data import” function started from the TJ35 works! So I can drop my favorite photos & MP3’s on the Memory Stick that is recognized as Sony Mass Storage Device.
It seems that my Mac simply doesn’t recognize the TJ35 as handheld, only as Memory Stick Adapter… great!
I was wondering if it could be a problem with the Missing Sync software. Can anyone tell me where you can verify if the installed soft really IS 3.0.9? During upgrade-installation I only got a Japanese (!!!) readme.file and there was only mentioned a version 3.0, except from the install filename, nowhere signs of a 3.0.9 upgrade (as far as I can read Japanese characters).
Then there is that weird situation that 2 versions of the Missing Sync 3.0.9 upgrade are circulating on the web… One of 4,1 Mb, the other 12,5 Mb… I tried them both with same result: no syncing for me…
Is there anyone else out there who got the same problem, or some wiseguy that can help me out?

The most frustrated TJ35-user on earth.

Unregistered
04-19-2004, 05:39 PM
Can anyone help us please!!!!!!! I´m the second rustrated TJ35-user on earth.

methnen
04-23-2004, 11:19 PM
I'm not sure what the issue could be. I have a very similar setup using the TJ-35 with my Powerbook G4 12" and I have had absolutely no problems. Missing Sync seemed to solve any problems. Did you make sure that you have Palm Desktop set to use USB instead of a cradle in the HotSync settings?

Jamie

albyITA
04-24-2004, 12:32 PM
Hello,
I have the same problem whit TJ27...
Same configuration....same message for missing sync...

You have found the solution???

Please help my....
Alberto..

albyITA
04-24-2004, 03:02 PM
hello,
I have the solution... it is very easy....
Uninstall All (Palm Desktop and Missing sync)
Change the order of your system languages, to make english the first;
and re-install Palm and missing sync..

I have found the solution at this link

http://lists.markspace.com/pipermail/missing-sync-clie-talk/2004-January/004090.html

all that because there is a bug on the missing sync install : if the principal language is not english, the software is not correctly installed
bye
Alberto