ifonline
02-26-2004, 06:05 PM
Hm... I installed Beyond Contacts, didn't like it, and uninstalled it. Beyond Contacts reassigned the buttons at the base of my TH55 to launch BC (datebook, addresses, etc). I assumed that BC would release the mapping when I removed it, but it didn't (a little too comfortable with Windows, I suppose). The fourth button is not user selectable, so now what?!
I called Sony, was transferred to a second tier support rep (I think), and when I told him what happened, he was silent. I explained that I understood that the designers had intended to keep the fourth button as the Data Assistant button only (so much so that the fourth button won't even turn on the unit when pressed), but they obviously didn't consider software remapping the buttons on its own. Now, because they didn't intend for me as a user to change the button, how in the world am I supposed to get the button back the way it's supposed to be?
His answer was a hard-reset. Ah... wonderful. Not the biggest deal in the world, but it makes me laugh that something this simple has slipped by the designers. At the very least, they could have included a "reset the Data Assistant" button. Of course, I would like to just remap the button away from the Data Assistant, but am at a loss on how to do that.
Any suggestions?
I called Sony, was transferred to a second tier support rep (I think), and when I told him what happened, he was silent. I explained that I understood that the designers had intended to keep the fourth button as the Data Assistant button only (so much so that the fourth button won't even turn on the unit when pressed), but they obviously didn't consider software remapping the buttons on its own. Now, because they didn't intend for me as a user to change the button, how in the world am I supposed to get the button back the way it's supposed to be?
His answer was a hard-reset. Ah... wonderful. Not the biggest deal in the world, but it makes me laugh that something this simple has slipped by the designers. At the very least, they could have included a "reset the Data Assistant" button. Of course, I would like to just remap the button away from the Data Assistant, but am at a loss on how to do that.
Any suggestions?