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View Full Version : Don't Buy A UX-50!!!


rachris2
12-05-2003, 08:39 PM
Just got off the phone with Sony "Customer Service" (and I use that term VERY loosely). I have been double-shafted. I spent last week trying to get their "tech support" to understand that I had the infamous "screaming screen". Because they kept sending me bogus "fixes", I went over my 30 day return date.

Now Sony won't do the return, because I'm over the 30 days!

So, let's review:

Sony has extremely poor "technical support" (Again, I'm stretching the limit of this term). They told me that to fix the screen problem I had to move some files. Twice.

Because Sony's technical support couldn't comprehend the problem, I'm not allowed to return my UX-50 because in the interim I went over the 30 days.

Now I'm into my one year warranty. So let's see how many forums I can post this to in the next 300 days...

THEN I'll send my UX-50 back for repairs!!!!!!!

[CK]
12-05-2003, 10:32 PM
What's your problem? It's outside the 30 day return period? Boo hoo.

Sony are still required to repair it under warranty so I don't see what you're complaining about.

Unregistered
12-05-2003, 10:44 PM
sony is the best, my 10year old sony TV is still working strong very day and night. now if microsoft were the one thats making the TV, i would probably have to buy their 5user TV price :D

Caffeine kid
12-05-2003, 11:11 PM
Get a T3

Unregistered
12-05-2003, 11:17 PM
Microsoft will stop sucking the day they make vacumn cleaners...

yOyOYoo
12-05-2003, 11:21 PM
yea sorry to hear about your problem.

A lot of us have the whiny screen problem.

I returned my whiny UX50 to Best Buy because I bought the warranty and got it exchanged for another UX50. After 3 weeks, guess what? Yep it's beginning to whine. Not as loud as before and I really hope it doesn't get worse cuz my old clie hurt my ears!

I guess I will just have to wait for OS6 before I return and use the warranty again. I don't think I wanna get another UX50 again.

it is an awesome machine though, you should just send in your UX50 to get it fixed. Speaking of which, has ANYONE sent in their whining UX50 to get their screen replaced and fixed successfully?

I hear some T3 owners have a screen that whines too... =(

but yea, I can understand why you're upset. The clie is a very high end expensive machine. It shouldn't be prone with problems. Get it fixed!

Cliepro
12-06-2003, 01:31 AM
Originally posted by rachris2
Just got off the phone with Sony "Customer Service" (and I use that term VERY loosely). I have been double-shafted. I spent last week trying to get their "tech support" to understand that I had the infamous "screaming screen". Because they kept sending me bogus "fixes", I went over my 30 day return date.

Now Sony won't do the return, because I'm over the 30 days!

So, let's review:

Sony has extremely poor "technical support" (Again, I'm stretching the limit of this term). They told me that to fix the screen problem I had to move some files. Twice.

Because Sony's technical support couldn't comprehend the problem, I'm not allowed to return my UX-50 because in the interim I went over the 30 days.

Now I'm into my one year warranty. So let's see how many forums I can post this to in the next 300 days...

THEN I'll send my UX-50 back for repairs!!!!!!!




JUST SEND YOUR CLIE INTO REPAIR !!!! WHATS THE ISSUE????

THE ISSUE IS YOURS -- YOU COULD HAVE RETURN IT OR EXCHANGED IT --- BUT YOU HAVE TO BUT UP THE WARRANTY -- BE LUCKY YOU HAVE A WARRANTY!!!!! :cool:

orol
12-06-2003, 01:42 AM
Originally posted by yOyOYoo
yea sorry to hear about your problem.

A lot of us have the whiny screen problem.

I returned my whiny UX50 to Best Buy because I bought the warranty and got it exchanged for another UX50. After 3 weeks, guess what? Yep it's beginning to whine. Not as loud as before and I really hope it doesn't get worse cuz my old clie hurt my ears!

I guess I will just have to wait for OS6 before I return and use the warranty again. I don't think I wanna get another UX50 again.

it is an awesome machine though, you should just send in your UX50 to get it fixed. Speaking of which, has ANYONE sent in their whining UX50 to get their screen replaced and fixed successfully?

I hear some T3 owners have a screen that whines too... =(

but yea, I can understand why you're upset. The clie is a very high end expensive machine. It shouldn't be prone with problems. Get it fixed!

actually this whine problem was "problem" even on old good palm pilots and all the followers. It varies from model to model. the best which had no whining was TG50. I guess UX50 has this problem because of the new screen sony uses so it's not so tweaked yet.

It didn't bothered me on my old IIIxe 2-3 years ago and I hope it wont bother me with my new UX50 which I'm just going to pick up :-) there are ways how to fix it, but I with UX50 it might be a problem since yo have to open the unit and fix the transmitter.

Unregistered
12-06-2003, 03:54 AM
Yes, sony tech support sucks!
I own a NX70V and a cyber shot and some sony products, but i live in mexico and sony products are very expensive here, like UX50 it cost 900 usd and the nx70v it cost 700 usd, so i buy a lot of products in the US.
Last week my girlfriend went to San Antonio TX and the guys at Sony shop sold them a "refurbished" cybershot that it doesnt work, im very upset because warranty is us based so what im going to do? i think that they must told her that it was refurbished, i feel like if that she was cheated!
I think that im not going to buy anything of Sony in the future!

Eddy
12-06-2003, 05:16 AM
well, it's Sony. :(

semajkrik
12-06-2003, 05:18 AM
I'm sure Sony is trembling in their boots because of you...maybe you can make them go out of business.

jonrule
12-06-2003, 05:39 AM
I have a NX70 collecting dust due to my new Zodiac. I have owned many Clies but now I'm tired of Sony's proprietary stuff. Get a T3 if your into more business like apps. I was intially excited about the UX50, but the small screen turned me off. Now its a whiny screen? I have made the right choice after all. I don't miss the integrated camera, voice recorder and even Wifi, that sucks up battery life like crazy. Games are much more fun for me and being able to use the Z as a PDA is a huge asset. Besides, all this can be added later to the Zodiac. However, Sony is such an innovative company and who knows whats cooking in the back. I agree that their tech support sucks, Palm is so much better. I can't seem to escape Sony though. I may not use their PDA much, but I'm loving my new Sony rear projection 50 inch LCD high def. TV, DVD player and so on and so on.......!

david.silva
12-06-2003, 07:45 AM
What are you people talking about? I've just about every clie out there and I own a UX50 now. I've never had a screen whine on me.

outdoor
12-06-2003, 09:26 AM
Originally posted by david.silva
What are you people talking about? I've just about every clie out there and I own a UX50 now. I've never had a screen whine on me.


then you must be a luck customer :D

jonrule, i agree with you sony is making all these propreitory stuff....... after my friend bought the T3 i was crazy over it, and wanted to dump my NX70 right away.......... ONLY IF T3 has wifi....... the camera and sux and for the thumbboard i can buy a wireless keyboard for that......

jonrule
12-06-2003, 10:00 AM
I have not giving up hope on Sony. I'm sure they will come up with another to make us drool. The Zodiac is groundbreaking with the price and its gaming abilities, thats why I got it. Its just downright slick to me. The great Larry F. who was a big Clie enthusiast and helped a lot of folks in this forum share the same views I do. Now he has a T3 and loving it. Sony definitely needs some catching up, with all their resources they can potential come up with an amazing PDA\Game handheld too. But they would need their games and pda divisions to communicate and share ideas. If the two somehow combined it would be fantastic. We all know its all about money and that might off set their PS2s and upcoming PSP maybe even the whole Clie line. It would end up as one great product and not a bunch of good ones. IMO, the best pda with multi media is still the NX80v. Its just bigger than the UX and no integrated wifi. I have wifi set up at home and the LAN card with my NX, and I haven't even taken advantage of it. I'm considering bluetooth right now to hook up to the net with the Z. Having said that, I hear there is development for wi-fi that could cover a 25 to 30 mile radius. Thats something to wait for!

Unregistered
12-06-2003, 10:04 AM
gee whiz. if you don't like sony so much, and have so much time to complain about it - then don't buy their products. it's that simple. by the time you did buy the product, did you think it was perfection, with no faults? isn't that the beauty of commercialism, fight the power with your wallet, not your mouth, which seems to be the case here.

TechnoCat
12-06-2003, 11:00 AM
Originally posted by Cliepro
JUST SEND YOUR CLIE INTO REPAIR !!!! WHATS THE ISSUE????

THE ISSUE IS YOURS -- YOU COULD HAVE RETURN IT OR EXCHANGED IT --- BUT YOU HAVE TO BUT UP THE WARRANTY -- BE LUCKY YOU HAVE A WARRANTY!!!!! :cool:
Not to defend his attitude, but I did send my Clie in for a repair on a different issue. Sony's humans are fantastic - really nice polite people - but the unit has been away for weeks and they don't expect to get it back to me before nearly an entire month is up.

That's some pretty poor service. The pup cost me $700 and Sony's attitude is essentially, "It's a warranty issue so we fix it, not replace it, even if it takes several weeks to get a part in." On the bright side, after several weeks the status finally got updated to "being repaired." Sheesh.

Unregistered
12-06-2003, 11:14 AM
how ironic......set up a site for enthusiasts of a product, then post threads bashing the product. funny. might as well set up a site for complaining about the product. i just did a search for sony compliants on the site....there are plenty.

TechnoCat
12-06-2003, 11:30 AM
Ironic? Actually your comment is "moronic", not "ironic". By your logic, enthusiasts should never be allowed to temper their cheerleading with reality and experience.

This demonstration of your complete incapabililty to grasp simple logic does explain why you hide behind the "Unregistered" moniker though. If I had your brain, I'd be ashamed too... unless I had it in a jar on my desk, in which case I'd merely be grossed out.

Unregistered
12-06-2003, 11:57 AM
wow, our maturity level must be the same. "fight fire with fire", right? "it's okay to bash if you feel you have been bashed". i still think you're one of the best people on this board, but it constantly amazes me how people taken to unregistered bashing as a standalone comment, and rather than disagree without calling someone stupid or coward. i said ironic, not slander against any single poster by name. who knows, maybe i'll just post asking for someone to pm me a copy of decuma instead....... hey hey

clie101
12-06-2003, 12:28 PM
We don't even have a Sony Store in San Antonio. She probaly went to San Marcos and bought it their, they sell everything refurbished. Should have come to best buy, we sell it $50 less then everyone else and have the warranty that will cover it for 2 years.

lostether
12-06-2003, 01:01 PM
It's funny when you read the posts of someone with a UX50, or an NX, that is going to a T3 because of it's cutting edge technology? You have to compromise so much to make the switch. I can't help but think if you can make the switch, then you didn't need the advanced capabilities of the Clie anyway.

Pjeffrey4444
12-06-2003, 01:15 PM
my cyber shot, my vaio and my memory stick recorder thingy....
Everytime I've called Sony support once I get by that moronic automated call forward program I have polite and informed people. For all you folks who think Sony sucks so badly, call Linksys support and deal with one of their friendly techs in Bangladore. It's not fun. Sad but true....whatever your electronic gadget, when it malfunctions, it's 3 weeks to a month to fix. My fujitsu laptop broke for the 3rd time in 18 months....took it into Bestbuy and they said 3 weeks minimum. I got it back in 3 1/2 NOT fixed....took it back in and they gave me a new laptop...:D
Got the Sony Vaio Z1VA and love it. It IS hard to wait for your fav toy but that's life these days.

Unregistered
12-06-2003, 01:16 PM
It's funny when you read the posts of someone with a UX50, or an NX, that is going to a T3 because of it's cutting edge technology? You have to compromise so much to make the switch. I can't help but think if you can make the switch, then you didn't need the advanced capabilities of the Clie anyway.


my point exactly

Mr. Z
12-06-2003, 01:43 PM
"Don't Buy A UX-50!!!"

Too late! I already bought a UX50, and damn... I'm happy with it. Of course I haven't had to deal with Sony. Fortunatelty I did get a warranty from CompUSA so I won't have to ever deal with them. As a matter of fact, I can think of quite a few vendors that have crap for support and many worse than Sony.

johnfox
12-06-2003, 02:37 PM
I own a number of Sony products, from 610s, to NXs, a couple of cybershots and a DV camcorder...not to mention the TVs...All of which have worked flawlessly over the years (now I'm asking for it). as said by most here, Many Tech supports are not very good. It just gives us more reason to get a Best Buy type of warranty to avoid these issues. Bad support alone is not a good reason not to buy a product.
I think Sony and their Clie line is way ahead of the competition and I hope they continue to be, it's what drives innovation. If I had a complaint against Sony, it would be their lack of fully functional attached devices (read in CF slot). The good news is there are a number of extremely talented people that make up for their short comings.
Sorry to hear of your problems. This forum is a great place to check out issues with units prior to buying them. Hopefully people will read this thread and be able to make an informed decision on buying a UX-50 or not. Good luck!

TechnoCat
12-06-2003, 02:41 PM
Originally posted by Unregistered
i still think you're one of the best people on this board, but it constantly amazes me how people taken to unregistered bashing as a standalone comment, and rather than disagree without calling someone stupid or coward. Thank you and I apologize... but I do feel that "unregistered posting" should be restricted to a "Rumors" forum. Posting anonymously smacks (at least to me) of either lacking courage of convictions or of spraypainting walls in the night.

The original poster went overboard in his annoyance, but discussing the problems would seem to belong MOST on an enthusiast board; who better to discern the facts and impact the company or suggest a solution?

yOyOYoo
12-06-2003, 03:18 PM
Originally posted by johnfox
I own a number of Sony products, from 610s, to NXs, a couple of cybershots and a DV camcorder...not to mention the TVs...All of which have worked flawlessly over the years (now I'm asking for it). as said by most here, Many Tech supports are not very good. It just gives us more reason to get a Best Buy type of warranty to avoid these issues. Bad support alone is not a good reason not to buy a product.
I think Sony and their Clie line is way ahead of the competition and I hope they continue to be, it's what drives innovation. If I had a complaint against Sony, it would be their lack of fully functional attached devices (read in CF slot). The good news is there are a number of extremely talented people that make up for their short comings.
Sorry to hear of your problems. This forum is a great place to check out issues with units prior to buying them. Hopefully people will read this thread and be able to make an informed decision on buying a UX-50 or not. Good luck!

Thats good for you.

I agree that sony does make cutting edge innovative products that ARE ahead of the competition. Let's face if, if there were other Palm OS companies with more innovative products, we wouldn't be owning clies. Many of you probably always hear my sony bashing... but I still with sony, cuz for me no other product comes as close, even with all of the flaws with sony.

Here is a list of all my previous clies
N710 (the screen let soooo much lint and dust in)
N760 (Still the best CLIE sony ever made in terms of quality!!!)
T615c (perfect in every way - except for the dull colored screen)
NR70v (worst clie in the history of clies... loose hinge, MS problem, swivel broke)
TG50 (I have owned 3 (one for me, dad, sister - all of them had a loose grey perimeter I had to superglue down, the back white plastic part I had to tape down as it was opening up, and one of them, the MS slot became defective (probably a fluke)
NX80 (screen digitizer problem and crooked screen/loose hinge)
UX50 1 (awful whining screen w/ crookedness)
UX50 2 (no crookedness, but screen whines slightly...it's bearable though)

so with me it's been a mixed bag, but I gotta say, the N760c was probably sony's greatest clie in terms of quality, ever since then, I gotta say their QC has really gone down the drain...

what ever happened to paying $500+ for a clie, and having it be perfect?

[CK]
12-06-2003, 07:36 PM
You people whining (ha!) about the screen on the UX should probably realise that Sony make screens for most other PDA manufacturers, so even if you jump ship you'll almost certainly be staring at another Sony screen.

Have fun downgrading anyway, and don't let the door hit your ass on the way out.

Unregistered
12-06-2003, 08:14 PM
Aww, poor baby.


BRAT!

PDA_Fanatic
12-06-2003, 11:35 PM
I sell Sony electronics and I have to agree that they are usually the most cutting-edge electronics on the market. Of course, being cutting edge usually means that there are some quality issues or bugs that haven't been ironed out--that's the price you pay for the newest innovations. The T3 is a great machine, but it is the third iteration of Palm's Tungsten line (not counting the E); by comparison, the UX-50 is the first of its kind and is also completely different from other Sony CLIEs. I beleive that Sony will split their CLIE line into two parts: the basic CLIE, like the TJ and the SJ, for example, and the advanced/multimedia CLIEs, like the UX and other iterations of the same product. When the NX70 came out, it completely revolutionized Sony's handheld lineup; of course, it was not perfect, and now there have been several generations that have come and gone, each one better than the first one. I think that Sony will continue to develope the UX series, offering portrait modes, larger keyboards and screens, and other cutting-edge applications.

As far as Sony service is concerned, its a mixed bag. I have a PS2 that has been into service at least twice, if not more. Each time it's for the same problem: the laser reader just dies. The first time I sent it in it took about a month and a half to get it repaired and sent back. The second time, it was back in two weeks. The tech support people were nice, although they are only the front lines of what is essentially a complaint phone hotline (I know, I've done it). But, Sony is average as far as customer service goes, and that's about as good as you're going to get these days. Usually for electronics it is wise to get some sort of extended warranty--service techs are usually nicer if you spend money on a warranty than if it is included in with the product.

Jeepers
12-07-2003, 05:04 PM
I agree completely PDA_Fanatic! I get a kick out of people trying to justify their T3 purchase because some of the UX units have whining screens. Well..guess what, some T3 owners are complaining about whining screens too even as a third generation product! (not to mention more delays in the SD wifi product from SanDisk, and some users SD cards being rendered inoperable). So let's see, should I downgrade to a product with far less features and is less convenient to use and may still have a screen problem or keep my UX which may have a slight noise which is certainly tolerable and hardly or not a all perceptible in a room with any other light noise?? Or even get a Zodiac which is the size of friggin brick compared with the UX, with no wifi, camera, voice recorder, keyboard so I can play games all day....give me a break.

Also, for future buyers, if you are spending over $600 on a PDA which can be easily dropped or damaged, it is highly advisable to get an extended warranty. I purchased one from Compusa to ensure any screen issues are covered for two years. Plus the full year warranty Sony gave me after registering the unit is still way better than what you currently get from Palm which I believe is 90 days.

I still can't get over how many uses I've put the UX50 to everything just works!

Cheers,
Jeepers

phoneboy101
12-07-2003, 06:09 PM
I agree with the originator if this thread. I sent mine in for repair for a whining screen. When I spoke with Sony, they claimed it was the first time they have heard about that issue. It came back repaired in just over a week, whcih was acceptable. One week later, the "repaired" screen started whining louder than the original.

Since the first repair didn't work, will a second one work? I use my Clie every hour of every day. Doing without it for 10 days really sucks. For those who say we are whining about this, it's a very legitimate complaint. For those doubters, the whine is audible over the phone with Sony customer service.

The most infuriating thing is that Sony does make great stuff. My UX-50 is irreplaceable. I bought a T3 during my Clie repair, and it can't replace my UX-50 so I returned it. If I could find a comparable PDA elsewhere, I would, but Sony has really made the most versiatile PDA out there.

I like Sony. (As I type on my great Sony Centrino Vaio watching my great sony LCD HDTV.) I just wish they could fix their products when needed. (Plus, I wish they'd get a loaner Clie program for repair customers.)

scientist
12-07-2003, 06:31 PM
i had a chance to see a ux at BB. IMHO its a inferior device...microsopic screen, and test entry area looks funny! who can really use it?! that thing didnt need a pen to begin with!

clie101
12-07-2003, 11:50 PM
Yet your posting threads in this forum. Sounds like jealousy to me.

Mixel
12-08-2003, 01:47 AM
Hmm.. My screen whines a bit, its no big deal.. I don't think any of them are completely whine free. Ambient noise from the environment will almost always cancel it out. If anyone can tell me they've taken their clie into a completely quiet room and held it to their ear and NOT be able to hear it whining.. I'll probably just think their hearing's a bit off.. :)

All these accounts of sony taking ages to repair/replace.. Makes me wish Apple UK dealt with clies instead.. :D Only experiences I've had with them, they've payed for courier, provided boxes, and had complete repair turnaround in less than a week on ibook screen problems..

What are Sony UK like? anyone have experience? I've never had to send anything back to them.

napoli
12-08-2003, 12:39 PM
lets all blame sony becuse some are just never happy

napoli
12-08-2003, 12:40 PM
mixel call them and find out please stop wasting out time. looks like your battery needs more life in it

Orincarnia
12-08-2003, 01:03 PM
so napoli you don't have a complaint about your ux50?

TechnoCat
12-08-2003, 02:26 PM
I never heard a whine from mine, but if I did, I would have assumed it was the voltage step-up for the lighting. Unfortunately, mine's still in for wifi repairs - they'll have it longer than I by the time I get it back - but I was completely happy with it prior to that.

Mixel
12-08-2003, 07:02 PM
Originally posted by napoli
mixel call them and find out please stop wasting out time. looks like your battery needs more life in it

Waste YOUR time? LOL!! "excuse me sony? Do you know of the screen squeaking problem?" "no." "ok, can you hear it over the phone?" "no" *sends it to sony* "can you hear it now?" "No" "fix it?" "It's fixed!" "no it's not" - Brilliant solution that. You're a genius.

At least I'm a real person! I can't make my mind up whether you're someone's idea of a sick joke (troll) or really someone who's as stupid as you make out.. I'm hoping the prior for humanity's sake.

I mean, with all the "rudarick" and the being a "consultant" who's also a "chairman of the bord" who never does any work and .. leaves it all up to his flash making employees.. While using sony gagits powered by windmills, and dating many women.

Admit it, you're a 11 year old. And if not, I'm sorry, you just have the brains and education of one. Either that, or you're someone pretending to be someone with the brains of a 11 year old.. In which case you deserve at least some respect, because you've done an incredible job of seeming idiotic. Kudos!

I SALUTE YOU!!

And my battery is fine, thanks.

Orincarnia
12-08-2003, 08:58 PM
Originally posted by Mixel


Waste YOUR time? LOL!! "excuse me sony? Do you know of the screen squeaking problem?" "no." "ok, can you hear it over the phone?" "no" *sends it to sony* "can you hear it now?" "No" "fix it?" "It's fixed!" "no it's not" - Brilliant solution that. You're a genius.

At least I'm a real person! I can't make my mind up whether you're someone's idea of a sick joke (troll) or really someone who's as stupid as you make out.. I'm hoping the prior for humanity's sake.

I mean, with all the "rudarick" and the being a "consultant" who's also a "chairman of the bord" who never does any work and .. leaves it all up to his flash making employees.. While using sony gagits powered by windmills, and dating many women.

Admit it, you're a 11 year old. And if not, I'm sorry, you just have the brains and education of one. Either that, or you're someone pretending to be someone with the brains of a 11 year old.. In which case you deserve at least some respect, because you've done an incredible job of seeming idiotic. Kudos!

I SALUTE YOU!!

And my battery is fine, thanks.

DUUUUUUUUUDE, you said what i wanted to but was afraid to.............and now that i know napoli is a guy.........um..........that doesn't explain why he said women are nicer than men in the forum........cause theres some pretty bad women here, and vice versa sorry napoli, i agree with him, you intrigued me because you were straight forward, blunt, and i wanted to try and get under your skin and get a reaction.................you'll probably block me after this napoli..........sorry,

mixel, that has to be the best reply i have ever seen to an insult, instead of the usual "yo mama's so fat" its good, (wipes tears from laughing so hard)

napoli
12-08-2003, 09:09 PM
mixel and the little guy with a big ego and pants in mixel closet
i may be lazy what i told pantsless what i do for a hobbie but im sure neither of you can nor ever come close to my worldly accomplishments. any way a little food for thought what you 2 do in your privite lives please keep off the post and mixel isnt he too young for you i guess you enjoy it

Orincarnia
12-08-2003, 09:44 PM
well as wrong as that sounds.................i picked up my pants from jc penney's and they fit great, i'm wearin the suit sunday and all may stuff will fit nicely in it, even my oversized headphones.......hehe, music yeah

well read the post in "ux50 is just plain toy for show off"

scientist
12-09-2003, 07:18 AM
next Ux will be probably a usable machine :-)

TechnoCat
12-09-2003, 07:53 AM
It's weird to be defending the UX50 while Sony's had mine at their repair center for so long, but I consider it extremely usable. If you're at all accustomed to thumbboards - which REAL palmtop users are, coming from the backgrounds of the HP 95/100/200LX series, the DataStor series, the IBM PC110, and on the pda side the Sharp Zauruses, Casio Bosses and such... the keyboard is great. The display is great too. Yeah, it's small. Even smaller are those "television in eyeglasses", and yet they're fine too. The trick is to not stand across the room from it; hold it just 20cm from your head or so. I mean, really, how far away do you hold a fortune cookie when reading it.

The memory has not posed ANY issue to me. ZLauncher moves things around such that it simply isn't a problem. The WiFi (when it was working) was fantastic. Yeah, only mediocre range, but that was so much better than ANYTHING else on the market. My Toshiba laptop gets better range, but it cost three times more, weighs dozens of times more and doesn't fit in a pocket. And the bluetooth is great too, though I foolishly bought a Cingular Siemens phone and consequently have a brain-dead intelligent phone. Like Cingular, like Siemens, but putting them together results in disaster.

The rambling point is, there are minor tweaks I could see to the UX50, but I consider it the best PDA ever, and I've owned a LOT of PDAs, including multiple PPCs, Palms, pre-Palms, dumber PDAs, and tiny PCs (PC110).

When I read somebody's post about it not being usable, what comes to mind is, "stickshift". I drive fast German cars with pretty much every luxury you can toss in a car. You can't even get 'em without leather or AC. But I always get them with stickshift. I like stick, it gives me the control to do what I want when I want, and I don't need to think about it because I'm good with it, and it's very valuable on the track, which I was hitting several times a year until recently. My wife doesn't drive stick. Finds it unusable. Also doesn't drive exuberantly. She switched from a serious sportscar to a pickup truck happily and with essentially no adjustment time. She's a vehicle rider or user, I'm a hardcore driver.

You don't find the UX50 usable, perhaps it's too much machine for you. Not as a bad thing, but meaning that you're desired interaction must be a bit less involving. Do you consider yourself a user, or an enthusiast?

scientist
12-09-2003, 08:13 AM
Hey Techno!
Thats the nicest writing I ve ever seen coming from you!! did your wife write that?!LOL.. indeed, if I want to pick one ince posting ever posted in this board, I will choose yours! keep up the good work!! you are smarter than I had thought ;-o but still a sony freak! :)

rachris2
12-09-2003, 06:07 PM
All...

If I'd known I was going to start a flame war of any sorts, I'd not have started this thread in the first place. Obviously my intent was to warn of possible tech suppt. and cust. svc. issues I've encountered.

TechnoCat is correct. Sony's UX-50 is the best PDA I've ever owned, and I've owned a LOT of them. But this screen thing is driving me crazy because it's sooooo minor and Sony's letting it get out of hand.

That said, PLEASE stop the flame wars and focus on the problem. Sony needs to correct this screen thing while at the same time fixing tech suppt. & cust. svc problems.

Orincarnia
12-09-2003, 10:06 PM
(quickly hides blow torch)

Orincarnia
12-09-2003, 10:07 PM
wow your reaction to this thread is a whole lot different than the guy in the other thread of "buy a ux-50" he thought it was amusing and funny

Orincarnia
12-09-2003, 10:08 PM
but i guess you're right we should keep this cliesource style, so i dont knw about you but i enjoy that wifi sniffer, if only i could get a ux to go with that program i'd be all set

TechnoCat
12-09-2003, 10:30 PM
All I know is this: I got my UX50 and a few months later the economy started improving and the DOW nearly hit 10,000. But a friend bought a PPC at the same time and suddenly there's a terrible flu epidemic and terrible storms hit part of the U.S.

Now, with the help of my UX50, more than half my days either are or border on weekends, while more than 70% of his days are workdays.

Coincidence? I think not.

Orincarnia
12-09-2003, 10:39 PM
rememeber "what would jesus drive?" well this is a little different, what clie would jesus use? obviously it would be a clie............(for all the sony enthusiasts out there)

wow,ux-50 = saving our planet, ppc = condemning us to the depths of that really hot place

dang sucks to be him

*edit - tell him that, he should return his ppc to avoid being struck by lightning (i think thats how you spell it)

any one know of that movie that mel gibson is in that they had to stop production because 3 people have been struck by lightning

Unregistered
01-20-2004, 09:16 PM
Man, that sucks! But, I'm wondering, is this a sony error or did you maby do something by mistake?? Think about it

macstibs
01-21-2004, 12:34 AM
Unregistered putz bringing up old sh**... nice... did I mention Unregistered is a putz?

Ambassador
01-21-2004, 09:52 AM
Just stick to your "story" rachris2! Its the only one that works!

Eric <><

Orincarnia
01-21-2004, 10:45 AM
Originally posted by Orincarnia
rememeber "what would jesus drive?" well this is a little different, what clie would jesus use? obviously it would be a clie............(for all the sony enthusiasts out there)

wow,ux-50 = saving our planet, ppc = condemning us to the depths of that really hot place

dang sucks to be him

*edit - tell him that, he should return his ppc to avoid being struck by lightning (i think thats how you spell it)

any one know of that movie that mel gibson is in that they had to stop production because 3 people have been struck by lightning

when the heck did i write this?