TJ35: Fatal Exception Error when using "Find"

[Quattro Pete]

Whenever I try to use the "Find" function, after I type in what I'm searching for, I get a "Fatal Exception" Error and the PDA is making me do a soft reset. Anyone else get that? Wonder if it's some of the software that I installed that is not compatible with the "Find" function. The only non-Sony provided software that I installed is Docs To Go 6, Converter 2.2, and a couple of games though.

[ziggy]

This fatal exception with "Find" is quite common. It is usually caused by a corrupt file. I had it once because of Docs to Go. Just try to reinstall this. If that doesn't work, you have to try all the other third-party software.

[Quattro Pete]

Thanks for the tip. I reinstalled DocsToGo, but it didn't help. Here's exactly what I get:

Emul68KMain.c,Line:403, illegal instruction 4914 at address 00104C92

You may need to restart the handheld by performing a soft rest. Please press the reset button.

Anyone know what these codes mean exactly? Do they tell which program is causing this error?

Thanks!

[Quattro Pete]

Well, it seems that the 'Find' function does not like Docs To Go 6. When I remove this app from Clie, the 'Find' function works normally. Is this a known compatibility issue betw. Clie and DTG6? Is there a way around it? I tried reinstalling it, but it didn't help. Thanks!

PS: I just sent an e-mail to Sony regarding this.

[Bionic Antboy]

It's PROBABLY just a corrupt file. I don't use Docs To Go, but I had this problem when I installed Mobile Paint. You could try re-installing and see if it happens again. Although you're only getting soft resets, I'd make sure everything is backed up - just in case.

[dmscramjet]

I'm using DTG 6.005 on a TJ35 and I have no problems with the find function. Maybe you could try reinstalling DTG?

[SlvrFalcon007]

where did you purchase 6.005

[SlvrFalcon007]

or did you download it

[Quattro Pete]

OK, thanks all. Instead of doing regular 'reinstall' (overwrite), I deleted DTG and then installed again, and everything seems to be fine now. Thanks again.

Cheers,

[SlvrFalcon007]

hey quattro how old is your TJ, and where you buy it from, and what is the serial

[Quattro Pete]

It was bought from Circuit City, and it's been used for only about a week now, so I probably have another week before my backlight craps out. :D

8368 is the SN#.

[dmscramjet]

well I upgraded from a NR70 which came with DTG 4.0, so I paid $30 to upgrade to 6.0.

If you're registered, just go to www.dataviz.com then the download patches section. You can put in your last name and reg # and you should be able to download the 6.005