NX-80 died

[Kaitou]

Gah!
I sent my NX-80 to Sony for repairs, and they estimated the repair costs to be $469.86!!!!
Thats almost as much as I paid for the unit in the first place!

According to them, because it appears that the unit took a fall, then it is no longer under warranty, and they feel that it will cost them that much to repair it. It's ludicrous, and I have no idea what to do now...
It has fallen, but that was about a month or two back, and has no relation to the current issue, which is that the screen decided to go white and stay that way, while the rest of the unit works.
There is no crack on the screen, nothing of that sort.

Gah! I asked them to ask the repair center to reconcider, but I don't have very high hopes of it. Any ideas to what can be done?

[wellsjs]

It's like the Fram oil filter commercial, "you can pay me nowl, or you can pay me later!" If where you bought your device will not offer anything, i.e. you did not buy a protection plan, then you're probably out of luck. I bought the BB protection plan on mine, plus it is covered by my "personal articles" insurance policy against loss, theft, and accidental breakage on my part! I can't stress this enough!

[ricleo]

wow that repair cost is ridiculous! you can get one off ebay at a cheaper price... maybe you can keep that clie for parts.....

[bighornsheep]

you might as well buy a new one with that kind of money

check out ecost.com and datavision.com for low priced nx80's

[stronggeek]

Originally posted by ricleo
wow that repair cost is ridiculous! you can get one off ebay at a cheaper price... maybe you can keep that clie for parts.....

Exactly what I would do also...  after exhausting every other effort to get Sony to repair it under warranty.

Good Luck

[Kaitou]

If their "reconsideration" doesn't change the price, I can pick up a new one for $466.45 from PCNation.com -_-''
And Dell doesn't offer extended warranties on PDA's anymore, at least not on any PDA that they didn't make.
I am certanly not going to pay double to get mine repaired, as it'd be pointless to shell out that much, as opposed to just getting a new one.

Anyone know where one can sell a b0rken clie?

[patwoods]

I would be interested in buying it - email me at webmaster (at) giantofmaryland (dot) com if you want to sell direct.

[anand78]

GOOD news for you you can sell it E-bay for around 200 bucks.

[babsk]

$469.86 when you can get a NEW one at Circuit City for like $449 with a mail in rebate. ($20 less than your repaired one)Heck, I got an open box one just recently for $349-in new condition, working well.
Even so, it would be ridiculous for them to expect you to pay the 469 when at the very worst current pricing, new ones are going for around $549. Like you said, that repair price is getting near what you paid for it anyway!
Well, it stinks for you either way, since you'll still be out some $$$$ but maybe you can sell it-someone here mentioned interest; hope it can work out for you.

[anitanium]

i managed to find my NZ90 with all accessores/ 64mb mem stick/ WiFi card and case for $365US. don't bother repairing, just get a brand spanking new one =)

[Kaitou]

Seems like a new one is the way to go, if Sony doesnt change their estimate... Ah well, it'll be nice to have a brand new NX-80 again, and now I already have a case for it, instead of toting it around for a few months before cases came out.

[BMEngineer]

Change a new one. It is hard to believe that the repair price would be so expensive until you can buy a new set with that kind of money.

[anitanium]

and that price was sony's ESTIMATED repair costs....
and you know sony and their proprietary ways
probably charge you to use their very special Sony screw drivers or something LOL

[BMEngineer]

Might add up enough to get an UX50!

[anitanium]

and then some

[cliener]

Kaitou, Read the other threads about all the problems people are having with the NX80. Seems there is more to it than just what you are experiencing.

[stronggeek]

Originally posted by cliener
Kaitou, Read the other threads about all the problems people are having with the NX80. Seems there is more to it than just what you are experiencing.

:) LOL You could say that with just about any unit out.

There are a lot more that aren't having ANY problems whatsoever such as myself and want/need a bigger screen.

And if I was, I'd be the 1st to jump ship.

Why try to talk Kaitou into a inferior product.

Many have taken those units back also!

Check the threads.

This individual obviously knows what he wants, though a UX and a T3 should both be considered since he's bying from scratch again, I certainly wouldn't pick a UX based on "problems people are having with the NX"

And besides that I'd have to pick a T3 before the UX based on the screen size, speed and price alone to state the least!

Good Luck Kaitou!

 

[cliener]

I'm not trying to talk him in or out of anything Stronggeek. I just haven't seen as many complaints out as I have with the NX80. It isn't just the one problem either. It seems to be a lot of internal problems with the unit.
As far as considering a T3, I just got a T2 myself. The battery life is longer (from a reliable source that works with a lot of these models) by a couple hours. That is what I based my choice on. I just thought it would give him a little more insight on his choice is all.

[cliener]

And while I am replying to your reply. Got any experience with the camera attachments with the Tseries? Are they worth it? Any probs encountered? fixes for probs? I have a NX70 and I like the camera! Unfortunately, T2 doesn't have one :c

[anitanium]

i thought there are special SD card cameras available for T2's

[stronggeek]

Originally posted by cliener
I'm not trying to talk him in or out of anything Stronggeek. I just haven't seen as many complaints out as I have with the NX80. It isn't just the one problem either. It seems to be a lot of internal problems with the unit. 


Point taken cliener.

I know I can't assume because I've had no problems with my NX80 that others aren't (But watch me drop it tomorrow), but I actually know other NX80 owners that haven't had any problems either.

And for the price, if I didn't get the NX80 again I go with T3 in a heart beat.

But otherwise congrats on your new machine.

[ricleo]

Yup, as per stronggeekm I had no problems whatsover with my NX80, so I have only good things to say about it, but will be getting the UX for the smaller soze and wireless features. Actually, the T3 is within my consideration as well nnow that the SD card issues and speed issues have been solved by the PalmOne patch, and it in fact is way cheaper than the UX...but I still have a preference for the Sony design. :)

[cliener]

Thanks Stronggeek, since I have started posting on Cliesource yours is one of the most respected opinions (on any given subject) that I actually consider valid. I don't have the experience with clies that you have. I can only hope that my choice was, for me anyway, the right one.

[stronggeek]

Originally posted by cliener
Thanks Stronggeek, since I have started posting on Cliesource yours is one of the most respected opinions (on any given subject) that I actually consider valid. I don't have the experience with clies that you have. I can only hope that my choice was, for me anyway, the right one.

Richard, I know it's it a tough call because of your BT phone,  and you can always sell the UX or T3 as you no doubtedly will the NX80.

But as much as I love my NX80 I know Sony is OVERDUE with a new mode and quite honestly I could live with a bigger screened version of the UX as long as it had better battery life too boot.

What's sad is that my NX80 does everything thay I want/need it to do and I still want more and I want it yesterday! :)

I still think Sony has a big OS 6 surpise waiting for us. :D

[ricleo]

hehehe, what's so sad about the NX80 doing everything you want/need? :D The OS 6 surprise should come next year, at least I do not think that Sony will be able to come up with a OS6 Clie before PalmOne comes out with a OS6 tungsten. Haha, my NX80 does most of what I want/need(BT the exception), hehehe but I want it done in a smaller size :p If I manage to wait till next year, the upgrade to the NZ series should be interesting if it comes in a NX73/80 form factor or smaller with a similarly good digital camera and better battery life :D

[stronggeek]

Originally posted by cliener
Thanks Stronggeek, since I have started posting on Cliesource yours is one of the most respected opinions (on any given subject) that I actually consider valid. I don't have the experience with clies that you have. I can only hope that my choice was, for me anyway, the right one.

Likewise, and thanks to you as well.

I'm learning from all you guys and I did take the time to check out some of your posts before I posted the 1st time and found that you brought up very interesting issues and contributed many valid points.

cliener, why are so many of your posts showing use as a guest?

I know at one point in time, I think before they updated the site last month I had all kinds of hell staying logged on.

And just wondering, what is the battery life like on the T2- in real world time?

And why didn't you go with the UX or T3.

Do you not need/want the features or are you waiting for the next big thing.

I can't wait to see what OS6 offers, but I may have to wait for the 2nd generation just in case.

Guess time will tell.

Thanks!

[stronggeek]

Originally posted by ricleo
hehehe, what's so sad about the NX80 doing everything you want/need?

Sad because I'm so greedy

 :D The OS 6 surprise should come next year, at least I do not think that Sony will be able to come up with a OS6 Clie before PalmOne comes out with a OS6 tungsten.

I really do believe they have something in the wings- something big and they've never been afraid to bring out first. :D

Look how long it took palm to come up with the T3 and many are still choosing the NX80 and UX over it!

Haha, my NX80 does most of what I want/need(BT the exception), hehehe but I want it done in a smaller size :p If I manage to wait till next year, the upgrade to the NZ series should be interesting if it comes in a NX73/80 form factor or smaller with a similarly good digital camera and better battery life :D

I could live with that as long as it has NX80's battery life!

 

[cliener]

To be frank, I liked the NX80 but the posts scared me off. I talked to my reliable source and he (he owns an NX80) said they had valid reasons. Something about the retractable lever messing up the board when it gets broken (I don't know how but there is a thread somewhere where this has happened after the guy had it fixed for the same problem). Although I can afford to get the NX80 (it is a beautiful machine isn't it?) I can't afford to be without a PDA and I can't afford to pay for it to be fixed. I like to get what I pay for and I expect to.
I was looking at the T3. The battery life is like 3 hours shorter with hard/constant use than the T2. This I can validate because I have seen it. My source (my boss) uses both. Same stuff on them, but different battery life. Again, I trade for the service vs anything that I may get later when the OS6 stuff shows up. My other device is an NX70. I like the screen size on the 70 and the T2. So I feel I am getting what I need/expect. Again, I hope that I made the right decision for myself. Everyones needs are different and that is a good thing. With variety comes ideas and better PDAs.

[cliener]

Oh, as for the guest thing. I haven't a clue. I just made like 102 posts recently but due to this randomly happening I think I actually have twice as many.

[stronggeek]

Originally posted by cliener
To be frank, I liked the NX80 but the posts scared me off. I talked to my reliable source and he (he owns an NX80) said they had valid reasons.

If I hadn't used my warranty to when the NX80 came out and saw had the info you have now I believe I would have been a little timid with a NX80 purchase myself.

Something about the retractable lever messing up the board when it gets broken (I don't know how but there is a thread somewhere where this has happened after the guy had it fixed for the same problem). Although I can afford to get the NX80 (it is a beautiful machine isn't it?) I can't afford to be without a PDA and I can't afford to pay for it to be fixed. I like to get what I pay for and I expect to.

I guess folks like myself and Richard are very fortunate. I don't use a case and really don't baby and I've even dropped a couple times from low heights


I was looking at the T3. The battery life is like 3 hours shorter with hard/constant use than the T2. This I can validate because I have seen it. My source (my boss) uses both. Same stuff on them, but different battery life.

Once again, you have the reliable sources at your side! Cool!

Again, I trade for the service vs anything that I may get later when the OS6 stuff shows up. My other device is an NX70. I like the screen size on the 70 and the T2. So I feel I am getting what I need/expect. Again, I hope that I made the right decision for myself. Everyones needs are different and that is a good thing.

I hear you, I skipped the NZ90 and UX series (so far)  :D. where others think they're the bomb!

I could actually live with 1 of a number of models out now.

With variety comes ideas and better PDAs.

[Steele]

I liked that commen on extra charge for sony's special screwdrivers. Then to my horror, I saw that there are in fact special screws on my NZ90 with a five point star shape instead of phillips, four point. Where can I buy a 5 point screwdriver?