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View Full Version : A Warning About Bearded Toad


Kbranch
11-06-2003, 02:27 PM
For those of you who don't know, Bearded Toad just seemed to disappear for a long while, then came back fairly recently and released Buglord. Before they disappeared, their site said that someone had stolen the PCs they were developing games on, and I assume that's the reason for the huge delay.

I bought the pre-release of Filthy Pigeons from Bearded Toad back in early May of 2002 with an expected release date of May 2002, and they STILL haven't released the full version or even updated the beta. They now claim that they're working on a rewrite that will work on OS5. I understand that they may have struggled a bit after their PCs were stolen, but this is seeming more and more like vaporware. I paid for a game that was fairly cutting edge for its time and is now pretty crappy. At the time I bought the game, I had an m505. I now have a T3, which is 25x faster when overclocked, has 8x the RAM, and 6x the number of pixels. Somehow I don't think I should be paying the same price for software that's an incredible 1.5 years late.

On top of all this, I am completely unable to contact them. Their support email address simply bounced, there was no response from the sales address and they have now deleted my post in their forums. I was originally requesting a discount since it's been so very long, but later tried to cancel my order since I still haven't received anything whatsoever. Both failed miserably. Perhaps they have a different attitude with Buglord, but I would avoid buying anything at all from Bearded Toad.

na2rboy
11-06-2003, 03:06 PM
Not sure I could ever buy a product from a company called "Bearded Toad." :p

Rosenkrantz
11-06-2003, 03:10 PM
I feel for ya but never buy an alpha, a beta or a pre-release - you are just asking for it.

tifosiv122
11-06-2003, 03:13 PM
Just ***** here:

http://forums.beardedtoad.com/

Erik

Pdasrock
11-06-2003, 03:18 PM
Yeah, he did, and supposedly they deleted his post(or at least that's what it seems like).

tifosiv122
11-06-2003, 03:23 PM
If he paid by CC call the company...they will do a chargeback.

Erik

Kbranch
11-06-2003, 03:25 PM
Originally posted by tifosiv122
If he paid by CC call the company...they will do a chargeback.

Erik

It's been a year and a half, plus it was only $12 or something like that. I doubt the credit card company would bother with that.

Kbranch
11-06-2003, 03:26 PM
Originally posted by Pdasrock
Yeah, he did, and supposedly they deleted his post(or at least that's what it seems like).

I've searched the entire forums for all posts by me, they really did delete my thread.

Pdasrock
11-06-2003, 03:27 PM
Kbranch: did they delete your post?

Kbranch
11-06-2003, 03:45 PM
Unless there was some magic error that either prevents that specific thread from being seen or corrupted only my thread, yes.

TheUltimate
11-06-2003, 03:55 PM
Hey I feel your pain man...they deleted my posts many times on there, becuase I would complain on how crappy there support is, then like 2 days later its totally gone. Just try it out. Go on there complain and watch the posts just disappear!

TheUltimate
11-06-2003, 03:59 PM
worst company ever....

Kbranch
11-06-2003, 04:40 PM
Wow, I had no idea this was something that occured commonly. I've made similar threads on Brighthand, Palminfocenter and PDArcade, any other fairly large forums I missed?

DBZ-GOKU-
11-06-2003, 09:35 PM
I know a company with worse support. Hexacto. They NEVER email me back. I always talk to the Bearded Toad guys and they are updating the game.

You also have to remember that they are not that big of a company, and, like most small comapnies, do not have the greatest support. IE, Tapwave does not have that great of support right now, and they are on low budgets (well, were...they are selling a ton of Zodiac's). Once Bearded Toad gets more sells and more games out, they will probably increase their support.

They also do read all of the posts, and since they have been working on other games, new game engines, and trying to get back on their feet from disasters from last year, it will take them a while to get everything updated (which they are currently doing).

Do any of you like Battleship? Yahtzee? Helped with both of those for Handmark, and are currently working on another of other titles for them, along with starting to update old games (Fish Tank Terror and Filthey Pigeons, they are starting completely over with their new engine and with enw graphics).

Prozak
11-06-2003, 10:21 PM
I don't know if it would help, but you can try calling the Better Buisness Burea.

DBZ-GOKU-
11-06-2003, 10:35 PM
What's that?

Also, you could try asking people who can get a hold of them to help you, or even try asking them nicely *without* threatening them...

Kbranch
11-06-2003, 10:36 PM
Originally posted by DBZ-GOKU-
you could try asking people who can get a hold of them to help you, or even try asking them nicely *without* threatening them...

I shouldn't have to go through a 3rd party to contact a company I've paid money to. I've asked nicely many, many times. That post in their forums was a last resort.

DoctorDED
11-07-2003, 10:08 AM
Originally posted by Prozak
I don't know if it would help, but you can try calling the Better Buisness Burea.

I agree this should be made more public again. Like on This site, PDA 24/7, PdaArcade. Because Bearded Toad and Hexacto, are screwing people over!!!! :mad: