breakfastchef
10-25-2003, 04:02 PM
Recently upgraded from DTG v. 5.004 to DTG version 6.004 and found a redraw problem related to the SmartChart component. Any chart I created in a spreadsheet would draw on screen and then dis appear. DataViz recommended that I download version 6.005 which corrected the problem. they said that it had something to do with the Sony API which, of corse, could not be standard like on a Palm unit.
The latest problem is that I cannot open a picture anymore. When I try to open any picture I receive a MemoryMgr.c.,Line:3571, Non-word-aligned Handle error. DataViz had me try out a recently rewritten PicsToGo.prc file which did not correct the problem. On a lark, has anyone had this happen on an NX80?
I have uninstalled and reinstalled twice and still cannot open a picture that has been converted by the desktop application or attached to an email in JPEG format. I was able to open pictures just fine in v. 5.004.
I guess I have to wait until Monday to continue working with them to solve this dilemma.
Larry
The latest problem is that I cannot open a picture anymore. When I try to open any picture I receive a MemoryMgr.c.,Line:3571, Non-word-aligned Handle error. DataViz had me try out a recently rewritten PicsToGo.prc file which did not correct the problem. On a lark, has anyone had this happen on an NX80?
I have uninstalled and reinstalled twice and still cannot open a picture that has been converted by the desktop application or attached to an email in JPEG format. I was able to open pictures just fine in v. 5.004.
I guess I have to wait until Monday to continue working with them to solve this dilemma.
Larry