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Saanvik
02-08-2003, 11:08 AM
I've been merrily plugging along for some time with my Clie NR70, but today I've run into a problem with installing, synching, and running the palm desktop. It appears my user data has been lost of corrupted.

If I run the install tool, I get a popup that says "Unable to locate USERS.DAT! Exiting".

If I try to run the palm desktop, it shows the create user/profile dialog with no entries, and if I try to create either a user or a profile, it replies with "Could not add user 'Username'. 'Username' is an illegal user name, or the directory could not be created"

If I synch, I get much the same thing. It asks me if I want to create a new user, and I have to type my Clie password.

Any ideas on what's wrong and what I can do to fix it?

TIA,

Steve

Saanvik
02-08-2003, 11:09 AM
BTW, users.dat does exist in Program Files\Sony Handhelp. It's a 1K file.

Steve