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chrisdaft
02-06-2003, 11:55 AM
Hi,

I am trying to upgrade an app (PktQuicken) on my Sony T665 and am getting strange behavior. Not sure if this is a Sony problem or generic to the PalmOS. But I haven't seen it in previous Palms I have owned. This is the second app I have had this trouble with so I don't think it is a PktQuicken thing.

If I just try to HotSync the new software over the old, it fails with the following error from HotSync:

HotSync operation started 02/06/03 09:11:04
- Already exists: f:\Program Files\Clie\MC\Install\PktQuicken203.prc
Install synchronization failed (400B)

Next, I tried to remove the existing app using the "applications" built-in program. This gives "Unable to delete PktQuicken". I tried DB Explorer and it, too, did not work.

I checked Palm's web site and decided that a warm reset might help. If this were an OS extension it would be running all of the time, so I can see why warm resetting the Palm would be the way to delete that. However, nothing changed after the warm reset - I was still unable to delete it.

Why would my Clie be unable to delete an app?

Many thanks for any help on this,

Chris Daft