Can't LANSync (wirelessly) - anyone?

[duraace]

I've tried to configure the UX and the PC HotSync utility per the instructions here, but it still won't connect wirelessly for hot synching with the PC. I've got e-mail and web browser working fine.

HW - PC running XP directly connected to a LinkSys router.

SW PC side:
-HotSync->menu->Local USB and Network= checked
-HotSync->setup->Network->my name = checked
-HotSync->setup->Network->TCPIP Settings->Primary PC Address= the PC static IP
-HotSync->setup->Network->TCPIP Settings->Subnet mask= my router subnet / tried leaving this blank also.

UX50 HotSync:
- selected "Modem" / Wireless LAN
- properties->Modem SyncPrefs= Network
- properties->LANSync Prefs= Network
- properties->Primary PC Setup->name= !!
- properties->address = PC static address
- properties->subnet = router subnet / tried leaving blank too

Symptom:
When I hot synce, it finds and connects to the router, but it timeout "Connecting with the desktop using Wireless LAN".

Any ideas?

[us_samurai]

Were u able to use the Wireless connection for something else?

Also, I read it somewhere on this forum that the first step is to USB sync first. Then you can start using the LanSync. But I maybe wrong.

By the way, here how I got mine done:
1) USB Hot Sync
2) Wireless Sync - (a) LanSync Pref is "Local HotSync"
(b) HotSync "Modem", Wireless Lan should show up and don't touch the Phone# thingy.
3) HotSync.

[duraace]

Like I said, e-mail and web browser connect fine. I also did the USB sync first (but don't why that would matter).

[us_samurai]

Opps...Sry....haha...caught not reading the whole post....:p

Did notice ur UX-50 LANSync Prefs setting saids "network". Mine only have "LANSync" and "Local HotSync". I have mine on "Local LanSync". You may want to check yours.:)

[jwebs70]

Did you make sure to uncheck your firewall? Go to control ,network,then right click onth connection go to propertiesselect the advanced tab and deselect the firewall.

Hope this helps

[anthonymoody]

Also, try leaving the name of the primary pc blank instead of the !!, that's worked for some...

TM

[duraace]

Changed LANSync prefs to Local HotSync - no dice
blaned out the computer name - same thing, times out connecting with the desktop.

[brenthardcastle]

I had the same problem. This tread saved me and got me up and running - "UX50 - WiFi HotSync Procedure (http://www.cliesource.com/forums/showthread.php?s=&threadid=26453)"

Good Luck,

Brent

[duraace]

I studied that post. That's why I posted again. They're connecting to a wireless laptop, I think. My PC is a wired desktop.

[duraace]

Hmmm....changed the UX50 prefs computer name back to !! and noticed the network activity icon in the tool tray on the PC flashes, so I presume it's getting to the machine, but not triggering the HotSync utility. Again, I've got Network checked off in HotSync.

[Reggie]

I'm having the same problem in the office but I got it to work by removing the Primary PC Name in the Primary PC Setup of the UX. Leave the PC address with the actual IP address of your PC.

It should work but the problem is after hotsync, it will automatically put the Primary PC Name back. if you try to hotsync again, you will get the time out error again. Solution: remove PC name everytime you want to hotsync -- a bug??

Hope this helps.

[duraace]

Hmmm...I tried removing the PC name, leaving of course the PC IP. Do you have the subnet mask defined? (i.e. 255.255.255.0)

[Reggie]

Hmm. I tried the "!!" solution and it works. After hotsync, it doesn't get replaced by the actual PC name. So Iguess it's back to square one with you duraace. Sorry.

[Reggie]

Originally posted by duraace
Hmmm...I tried removing the PC name, leaving of course the PC IP. Do you have the subnet mask defined? (i.e. 255.255.255.0)

Subnet is blank. Maybe you are using a unique subnet and not the default one? BTW, default subnets vary based on the actual IP address -- 255.255.255.0 may not be your actual/default subnet.

[us_samurai]

Don't know if you have done these 2 items:
1) On the desktop. Did you turnon the Lan Hotsync option? Right click on the HotSync icon on the tray bar. The Lan Hotsync or something like that should be check. I remember when mine is installed, only the USB option is check.
2) On the Setup of the HotSync. Your profile (use name on Clie?) for "Network" tab should be checked/selected.

Good luck.

[Reggie]

us_samurai, yes he did that (see original post). I tried to replicate his steps and seems like he's done it right. It must be just on the PC Setup screen on the UX.

[duraace]

Yeah...the desktop HotSync selected items include "Network" (checked)
Setup->Network name is same as on UX is checked. Again, USB hotsync works fine. When I click HotSync on the UX, I do see network activity on the desktop (tray network icon short flash evenly spaced every 2-3 seconds a couple of times), so the desktop appears to be called by the UX.

I've really got to get this working, to make up for compromising AvantGo on the UX. It's hard to read and has performance glitches (i.e. scrolls slowly)!! :))

[duraace]

Hey Reggie,
Is your setup the same as mine?
i.e. UX hotsyncing wirelessly to a desktop PC, running XP, wired directly to a 4 port Wireless LinkSys router, using a static IP?

[Reggie]

On the command prompt , type IPCONFIG. This should diplay your PC's IP and SUbnet settings. This might help.

[Reggie]

Originally posted by duraace
Hey Reggie,
Is your setup the same as mine?
i.e. UX hotsyncing wirelessly to a desktop PC, running XP, wired directly to a 4 port Wireless LinkSys router, using a static IP?

Very similar. I'm hotsyncing to my desktop PC which is networkly wired. Somewhere in the office there's a Linksys router where I have my UX connect to to enter the network. The IP of my PC is I think leased from a DHCP server somewhere.

[duraace]

No..way past that. The IP and subnet are correct. Leaving the subnet blank on both the desktop and UX side, doesn't make any difference. Clicking hotsync on the UX still causes the network icon on the desktop to flash, so it's finding the PC on the lan. Just not triggering the HotSync utility.

[duraace]

Reggie: Man....your setup is more complex in that you're connecting to a PC on a network, and DHCP to boot. And it works.go figure. Just my luck.

[Reggie]

Hmmm. If it is directly connected via USB, does it sync? I'm thinking that you might be using a hotsync program in your PC that was installed for another non-Sony Palm OS device. Try reinstalling the whole Palm Desktop that came with the UX -- it might be worth a shot.

[duraace]

Well.... yes as I said, it USB syncs fine. I deinstalled the PALM desktop, before installing the Sony software. The About HotSync Manager read 4.1.0. I dunno.

[duraace]

I think it's down to de-installing the HotSync software on the desktop, going through the registry removing all "HotSync / Palm" entries, re-installing the Clie software. Grasping at straws time.

[Reggie]

Have you tried to soft reset?

[Reggie]

Originally posted by duraace
I think it's down to de-installing the HotSync software on the desktop, going through the registry removing all "HotSync / Palm" entries, re-installing the Clie software. Grasping at straws time.

The problem I encountered once was when I installed the Garmin iQue Palm Desktop. It installed to another folder and thus a different version of the hotsync app. What made it worse was in the startup folder, it replaced my Clie Hotsync app with the Garmin hotsync app. Syncing the Garmin works but when I tried syncing Clies, it wouldn't work. It took some time before I noticed that it was running a different hotsync app.

Can you verify that the Hotsync app running is the one from the Sony Handheld folder?

[duraace]

Yup...All Programs->Startup->HotSync Manager->properties shows it's from the Sony folder.

[dkosak]

If you feel you are establishing contact to the PC, then I suspect your problem is with the default Windows XP firewall.

Here's a few ways to confirm this:
- Try using SMBMate to view the Shares on the PC you are using for the network hotsync. If you can't see the shares, XP's firewall is blocking them.

- Remove the wireless from the equation. Plug your USB into another PC with hotsync installed and do the network hotsync through your "wired" lan. (like god and palm intended. :) ) If that fails -- you have narrowed the problem down to hotsync.

Instructions on turning off your PC's XP Firewall:

- Go to Control Pannel, click Dialup and Network Connections

- Find "Local Area Connection" and Right click on it, select Properties

- There will be a list of things, like "Client for Microsoft Networks", "File and Print Sharing", "Internet Protocol (TCPIP)", and "Net Firewall". Each will have a check box next to them.

- Make sure the "Net Firewall" is unchecked. This shouldn't pose much of a risk to you if you're on the other side of something like a Linksys Router. It does NAT/Port blocking for you.

Hope this helps.

- Don

[duraace]

dkosak - Thanks. I *can* do a wired hotsync to this PC via USB and the firewall is/has been all along disabled. Not familiar with SMBmate?? Is that a UX utility, UX desktop utility? Does it prove the wireless connection somehow? Where do I find it?

[robertg]

Hey everyone. I can connect to mail and browser but cannot hot sync....seems like it is the same problem as everyone else.

I have done everything everyone said to do and yet it still does not recognize computer during hotsync. It is connected but times out...

fire wall is not checked...

anymore ideas?

thanks

[posiedon]

Originally posted by robertg
Hey everyone. I can connect to mail and browser but cannot hot sync....seems like it is the same problem as everyone else.

I have done everything everyone said to do and yet it still does not recognize computer during hotsync. It is connected but times out...

fire wall is not checked...

anymore ideas?

thanks

Not sure exactly what u mean by it's connected but times out.
Does the pc hotsync actually pop up ?

[Unregistered]

no the hotsync never pops up...although when i hot sync it does show that is connecting...then connected...and then that's it...

[vamp07]

I had the same problem. There is a faq on the sony site on how to get it working. I had to fight this thing for several hours to get it going.

The answer is on page 26 of this document:

ftp://ftp.ita.sel.sony.com/ccpg/clie/manuals/pegux40ux50qa.pdf

[duraace]

FYI What was preventing me from WiFi HotSync'ing was an VPN client I use to connect to my work network, called Check Point VPN-1 SecureClient. To HotSync, I must have Check Point set to Manual in Services and re-boot if I had it started. Symptom is not being able to ping the PC from anywhere on the network, which includes the UX50.

[KBurton]

This doesn't relate to your problem but may be useful to others trying to sync with a laptop:

My laptop has integrated Wifi. Once the laptop has gone to sleep mode, then been awakened, it won't answer the Hotsync request from my UX50. In Network Properties, disabling and enabling the Wifi LAN adapter solves the problem.

Oddly, Hotsync Manager is the only app that seems to have the problem. Everything else I've checked (and this laptop runs a LOT) handles the sleep mode-change without problems.

Best of luck,
Keith Burton

[breakfastchef]

I am convinced that this whole wireless thing is like hitting a moving target. In my home wireless networking environment, I can access the web, hotsynch and access files on my laptop with SmbMate. My Palm Netwrok settings are set to Infrastrucure and my router assigns IP addresses to my wireless equipment.

If I try to connect my laptop with my NX 80 while I am at home, it is never successful. I am guessing the wireless linksys router takes the 'alpha dog' role and will not let me work outside the network. My comments regarding 'hitting a moving target' can be seen when you check the TCP/IP settings of the hotsynch desktop application under the Setup>Network tab. The Primary PC IP address is not always the same for me. Depending on which wireless device I enable first, the IP address in the hotsync app may show a different address on the laptop from yesterday.

When I am away from the home network, I have successfully hotsynched the laptop and NX80. What worked for me was to assign an alternate IP address to the TCP/IP properties of my laptop wifi card (Windows XP), and to create a new Palm Preferences Network connection with the same IP address. This works fine until I get home, then I revert to using the Palm Network Preferences setting that works with my linksys router.

 So, at home, I go through the network. Outside of the home wireless network, I can commuinicate easily with the laptop from the NX 80. It is never as easy as the advertising makes it seem.

Larry

[posiedon]

breakfastchef:
It looks like your access point is re-assigning ip's too soon or for some reason your laptop is requesting a new one each time.

You might want to check and see if you can configure the access point to reserve a certain ip for your laptop.

Another more extreme suggestion is to configure your laptop to use a static ip while at home.