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blueflame
02-02-2003, 10:13 AM
Everyone, lets get the email campagin to sony going, WE WANT CF DRIVERS if everyone here emails sony, we will get results, jest spend a few minutes. we need it. thanks everyone, i know if we all band together, we can make this happen.
this is the email site

http://sonystyle.custhelp.com/cgi-bin/sonystyle.cfg/php/enduser/ask.php

nike33
02-02-2003, 10:34 AM
Hello blueflame BRAVO Great Start

This a copy of my email wich I will send repeatedly to them

LETS FLOOD THEM!!!


( Please feel free to cut and past the following email )

Lack of CF slot support on the PEG-NX70V, NX60 or NZ90

We the members of ClieSource DEMAND SONY does something about the lack of support for anything other than a WiFi Card in the CF slot.

WE DEMAND TO BE ABLE TO USE OTHER TYPES OF CF CARDS IN THE UNITS OTHER THAN WiFi, PARTICULARLY MEMORY CARDS!

Sony and Palm has slam dunked us with the AWFUL 11 MB memory limitation.

Don't you realize that support for the CF slot would only alleviate that problem and could effectively expand the usefulness of your otherwise fine products?

SONY dare to do the RIGHT thing for your users, IT IS A MATTER OF HONOR!!!

flox23
02-02-2003, 10:35 AM
I mailed sony USA and Germany!

Flo

Peng Lord
02-02-2003, 10:35 AM
my e-mail:

WE WANT CF DRIVERS
The Sony Clie NX70V is the most advanced PDA on the market, but the CF slot is useless as far as I am concerned without the ability to use devices other than the Wi-Fi card (which I have purchased)

blueflame
02-02-2003, 10:42 AM
My email:
WE want CF drivers

sony, i am one of the many people io know who want CF drivers for the clie models, the fact that you have been so negligent as to allow your customers to be so unsatisfied is diturbing, i know what i for one would switch off of the clie line unless i have the full functionality of my clie, i also know others will too. please, do the right thing, make drivers, or release info so others can
Andreas Krankl

rotorhead
02-02-2003, 11:04 AM
I absolutely agree with the approach, but we need to spell our words correctly. If I was a Sony tech and received these emails I might dismiss the content wondering why so many people can't seem to spell correctly. Try the spell check function before you send emails to Sony please, it will have more impact!

mikeo32
02-02-2003, 11:04 AM
Folks - a reasonable sounding request/threat may get more attention than a demand!

my email:

Please produce a CF driver for the Clie NX series.

I've gone from a T-615 to an NR70 to an NX60 to my current NX70. The pricing on the new MS Pro sticks is unreasonable. I'd like to use the CF slot for memory expansion - the current 128MB limit on the memory sticks is not enough.

If the CF is not released soon, I will abandon Sony Clies and get a Garmin iQue3600. - OS5, a reasonable 32MB internal memory, and SD card expansion.

I'd really like to stay with Sony, but your current product mix does not serve business users.

nike33
02-02-2003, 11:04 AM
Great Start !

Lets not slow down, flood them with emails.

If a Sony person should respond, DEMAND that his or her supervisors be made aware of our disappointment with the lack of CF support.

NO POLITE CANNED ANSWERS FROM SONY SHOULD BE TOLERATED !!!

nike33
02-02-2003, 11:38 AM
How we say it does not matter, how we spell it out does not matter ....

Shear numbers from people in all walks of life communicating to Sony, that we as users want broad CF usability is what matters

It's not only the business users, the students, the young folks, old folks (me) the power users, the gamers, we all agree that the CF slot, since we are carrying it around anyway, should be as broadly useful to any and all users, PLAIN and SIMPLE.

Sony will hear!

WE CAN DO IT!

clieZilla2
02-02-2003, 11:42 AM
I sent mine.

flox23
02-02-2003, 11:49 AM
I already got a reply:
"
response (Rachel) - 02/02/2003 09:50 AM
Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers for Sony CLIEs.

You suggestion could be of great value for us.Sony is working on the CF drivers for CLIEs and it will be released shortly.As soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL.

http://news.sel.sony.com/
"

I dont know if that is true but it would be fantastic,......

Flo

mikeo
02-02-2003, 12:09 PM
I just got the same reply!

blueflame
02-02-2003, 12:17 PM
cmon guys, just becasue they are giving generic responses, doesnt mean that they areent recording them or looking at the simple NUMBERS, dont give up, encourage everyone to email, we can do it
Andreas

contempt
02-02-2003, 12:22 PM
I just sent mine.

That response sounds ... (a little too alleviating). They've had almost six months (if you count NX development time) to create those drivers and bundle them. Especially since they made drivers for their own Wi-Fi card. Available shortly? I'll believe it when I see it.

GEORGECLIE
02-02-2003, 12:23 PM
I got the same reply, but I think is a good idea keep doing this and I'm very sure we'll do it.

GeekGod
02-02-2003, 12:27 PM
I seriously doubt Sony will release drivers for memory cards. They would be shooting themselves in the foot. The above response is probably refering to drivers for modems and other communication devices.

If Sony did make memory drivers, they would kill off a major portion of their potential MS Pro customer base, and it would be suicide from a marketing standpoint (Sony would be publicly admitting their MS products are inferior). The whole CF slot thing was a very bad idea to begin with, and I suspect Sony will realize that and drop the CF slot altogether.

Can't hurt to write them, I suppose, but I really don't see it happening.

A better idea would be to write to the CF card manufacturers. They have more to gain from this type of support. There is some kind of CF consortium. A group of manufacterers supporting developement of CF products. That's who you should be writing to.

Just my .02...

Aloha, GG

contempt
02-02-2003, 12:28 PM
The response is canned. I just got my response exactly 2 minutes after I submitted my question, and on a Sunday morning! Interesting mine's from Reggie and you guys got it from Rachel. I wonder what that means.

-----------------------------
Response (Reggie) - 02/02/2003 10:33 AM
Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers for Sony CLIEs'...

BClie2k
02-02-2003, 12:40 PM
Here is what I send

I am a moderator member at www.cliesource.com, where we discuss ways of maximizing the use of Sony Clié PDAs. We help many Clié users starting with the basics and more advance features. We don't get pay for doing this, but we enjoy doing it. One of the highest requests since the NX70 was released has been support for CF Memory cards and other CF cards. We at ClieSource would like to know if Sony has any intentions in supporting non-Sony branded CF memory cards.

Thank you,


Here is what it displayed:

The reference number for your question is '030202-000371'.


Let's see what they say this time.

Al

hansschmucker
02-02-2003, 12:55 PM
Well, here's my .02€

I just recently upgraded my T625C to a NX70V and while it seemed reasonable for a relatively small devices to support the smaller memory sticks, it does NOT make any sense for a device which in more similar to a laptop then it is too a traditional handhald. While i am looking forward to the release of the MS Pro I would still appreciate a driver set for the NX70v that allows the use of compactflash media. A suggestion for combining Sony's need to support their MS products with the need of users for bigger and cheaper memory might be producing a tool which allows transfering files from/to the CompactFlash card instead of a real driver. This way a standard memory stick would still be required but it would be possible to save rarely used files on the CF card, instead of a desktop PC.

Yours sincerely
Hans Schmucker

Jeremyf
02-02-2003, 01:22 PM
Here's mine... It should be interesting to see their response:

Dear Sony Clie Team:

I have upgraded from a Clie n710c to a Clie NX-70v. I am quite happy with the NX, but I am upset about the lack of drivers for the CF slot.

I understand that your team has been sending the same (automatic?) e-mail reply to other members of ClieSource, stating that CF drivers are being written.

However, I would like to know if CF drivers for memory cards are being written, and when will they be released?

Also, I would appreciate a reply addressing exactly what types of CF drivers are being written (that is, for what types of expansion peripheri?)

Thanks in advance,

Jeremy

BClie2k
02-02-2003, 01:23 PM
This is their response, I guess it is a generic message for everyone. I believe if we all keep doing this, the Sony Reps will have to report this to their supervisors and we might get something from this.

Response (Rachel) - 02/02/2003 10:59 AM
Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers for Sony CLIEs.

You suggestion could be of great value for us.Sony is working on the CF drivers for CLIEs and it will be released shortly.As soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL.

http://news.sel.sony.com/

Please feel free to contact the SonyStyle team for further assistance.

Customer (Alberto Cajigas Jr.) - 02/02/2003 10:50 AM
I am a moderator member at www.cliesource.com, where we discuss ways of maximizing the use of Sony Clié PDAs. We help many Clié users starting with the basics and more advance features. We don't get pay for doing this, but we enjoy doing it. One of the highest requests since the NX70 was released has been support for CF Memory cards and other CF cards. We at ClieSource would like to know if Sony has any intentions in supporting non-Sony branded CF memory cards.

Thank you,


Question #030202-000371
---------------------------------------------------------------
Product: CLIÉ Handhelds
Email Address: cajigasjr@aol.com
Date Created: 02/02/2003 10:50 AM
Last Updated: 02/02/2003 10:59 AM
Status: Solved

Phalanx
02-02-2003, 01:30 PM
Originally posted by GeekGod
I seriously doubt Sony will release drivers for memory cards. They would be shooting themselves in the foot. The above response is probably refering to drivers for modems and other communication devices.

If Sony did make memory drivers, they would kill off a major portion of their potential MS Pro customer base, and it would be suicide from a marketing standpoint (Sony would be publicly admitting their MS products are inferior). The whole CF slot thing was a very bad idea to begin with, and I suspect Sony will realize that and drop the CF slot altogether.



I tend to disagree. I could be wrong, but here's why I disagree:

People who are going to plop down $500 or more for a PDA are going to want to get the extra memory offered by the MS. I don't think that if the NX line had offered CF memory support natively that people would have bought CF instead of MS--they would get both to maximize their memory capacity. Now, I've heard some people say that they won't get an NX or are giving up their NX just because of the CF support, or the lack thereof. If SONY had just offered native CF drivers for all CF cards, more people would own an NX right now IMO. And by offering both MS and CF SONY wouldn't be shooting themselves in the foot. They would be helping themselves. Having both CF and MS on the CLIE wouldn't mean that CF is superior to MS, it just means that SONY wants to appeal to more customers, give them more options, and make their products superior. That's what their goal is as a company, right? Well, their ultimate goal is probably making $$$, but whatever.

Please don't flame, this was just a thought. :)

GEORGECLIE
02-02-2003, 01:32 PM
I just think that, it'll be great if Sony release the CF driver, but if they don't do it probably Lexar or other Manufacturer will make it sometime.

Phalanx
02-02-2003, 01:38 PM
Ok, here's what I sent SONY. Notice that I added another question: Will you update the CLIE VIEWER to cache thumbnails? I did this so that I will hopefully NOT receive the generic response. :) Also note the suck-up attitude at the end. :D

Dear Sony,

I believe that adding CF memory support to the NX line of CLIE handhelds would greatly improve customer satisfaction and overall sales of your product. I own an NX70V and I am awaiting the day that I can double my memory with a CF memory card complementing my Memory Stick.

Also, please consider updating the CLIE VIEWER application so that it can cache thumbnails. As it is right now, it takes too long to view pictures.

Thank you for your consideration and please continue to provide quality products!

Sincerely,
Philip Volmar, CLIE User

clieZilla2
02-02-2003, 01:38 PM
Man i want memory like crazy from the CF, but i'll settle for bluetooth, modems, etc. if i had to. sounds like they're working on drivers for SOMETHING and that's a lot better than what we have now - NOTHING.

but i agree to keep pressuring them for the whole ball of wax.

Jeremyf
02-02-2003, 01:41 PM
Well - I got a reply from Sony's Rachel - note that she gives a reason for why she won't answer my question (Sony does not disclose...) .... oh well..:


Response (Rachel) - 02/02/2003 11:48 AM
Thank you for contacting us with your inquiry regarding the CF drivers for Sony CLIEs.

Sony does not disclose upcoming product releases or related information upon request. However, Sony is working on it and as soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL.

http://news.sel.sony.com/

Please feel free to contact us for further assistance.

Customer (Jeremy) - 02/02/2003 11:32 AM
Dear Sony Clie Team:

I have upgraded from a Clie n710c to a Clie NX-70v. I am quite happy with the NX, but I am upset about the lack of drivers for the CF slot.

I understand that your team has been sending the same (automatic?) e-mail reply to other members of ClieSource, stating that CF drivers are being written.

However, I would like to know if CF drivers for memory cards are being written, and when will they be released?

Also, I would appreciate a reply addressing exactly what types of CF drivers are being written (that is, for what types of expansion peripheri?)

Thanks in advance,

Jeremy

BClie2k
02-02-2003, 01:46 PM
Originally posted by Jeremyf
Well - I got a reply from Sony's Rachel - note that she gives a reason for why she won't answer my question (Sony does not disclose...) .... oh well..:


Response (Rachel) - 02/02/2003 11:48 AM
Thank you for contacting us with your inquiry regarding the CF drivers for Sony CLIEs.

Sony does not disclose upcoming product releases or related information upon request. However, Sony is working on it and as soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL.

http://news.sel.sony.com/

Please feel free to contact us for further assistance.

Customer (Jeremy) - 02/02/2003 11:32 AM
Dear Sony Clie Team:

I have upgraded from a Clie n710c to a Clie NX-70v. I am quite happy with the NX, but I am upset about the lack of drivers for the CF slot.

I understand that your team has been sending the same (automatic?) e-mail reply to other members of ClieSource, stating that CF drivers are being written.

However, I would like to know if CF drivers for memory cards are being written, and when will they be released?

Also, I would appreciate a reply addressing exactly what types of CF drivers are being written (that is, for what types of expansion peripheri?)

Thanks in advance,

Jeremy

At least we know it is not an e-mail bot that is anwering all this e-mail. Poor Rachel, we are bombarding her with e-mails

Al

Phalanx
02-02-2003, 01:46 PM
Has someone considered starting a petition at http://www.petitiononline.com/ and then forwarding the petition to SONY? And think, we could have all the people who sign the petition forward to SONY!

s_grouw
02-02-2003, 02:24 PM
Hi guys,
Wel i mailed it to!

The respond:
We cannot response your mail..................



Now were talking........

blueflame
02-02-2003, 02:31 PM
cmon guys, this is great, keep it going, the fact that we got any different response is good, yes, they will pass this on to superior, we just need a whole lot more of people to email them. may I make a suggestion. have everyone on this site post. anytime you make a post, please make a suggestion to help all the NX and NZ users. have everyone post, even if they dont have a NX NZ, i think people here do care, but they may not lok into this forum, make it known to everyone about our goal. thanks all
Keep up the great work.
Andreas

nike33
02-02-2003, 02:58 PM
I think the responses are semi-canned.

I get the feeling, almost any question we ask, would get a similar answer.
I might be missing the boat, but I could not find any info on the site they send you to about CF drivers

I think they are dispatching our emails and are done with them. On mine they have the words:

Date Created: 02/02/2003 09:53 AM
Last Updated: 02/02/2003 09:54 AM
Status: Solved

That seems to mean no further action

I think we should all write them back and request politely or not so politely, that they pass these emails along to their supervisors
.

blueflame
02-02-2003, 03:28 PM
i agree, people, dont give up, we have to keep persuing this, keep it going
Andreas

GoldenTiger
02-02-2003, 04:02 PM
EVERYONE PLEASE JUST TAKE A HALF SECOND TO SEND AN EMAIL!

vw_bugg
02-02-2003, 04:15 PM
From what it looks to me the people awnsering these have a whole list of canned emails. After they quickly read these short emails the pick a canned email and send it. It may also be that the system scans for key phrases and forwards it to the proper department.

GunMetalMan
02-02-2003, 07:31 PM
Got the same reply from Sony. Then I sent the text below as a follow-up.

Thank you very much for your quick reply. I have purchased many Clie's personally and for my business. I have also invested in many memory sticks, but have a digital camera with a CF memory card. With both of the card slots working, my Clie will be the best PDA on the market. Right now we are the envy of every Palm owner. With the capability to add CF memory, we will be the envy of the PPC/WinCE community. Keep up the good work. I am cheering for you.

Regards,
David.

ballistic
02-02-2003, 07:31 PM
Sent the following, also requested audible.com support while I was at it.

Feel free to cut and paste my text.
---------------------------------------------------------------------------------
I own a Sony Clie NX70V and truly enjoy it. The combination of its elegant industrial design, gorgeous hi-res+ color 320X480 color screen, OS5 200Mhz processor, integrated camera, voice recorder, MP3 playback capability, and unique clamshell design make the NX70V the best PDA available.

I use the WL100 wireless card with my wireless access point at home for wireless hot-syncs, email, and web-surfing. I would like to request that the CF slot be made compatible with other CF cards. This would bring a tremendous amount of more functionality to my NX70V.

I would also like to request audible.com support for my NX70V so that I can listen to my audible.com content. I currently subscribe to audible.com and I would like to use my NX70V for this capability instead of using a different device. I have contacted audible.com to request support of the Sony Clie NX series, so I hope that Audible and Sony can work to make this possible in the near future.

I appreciate your time and assistance, and I'm looking forward to your response.

GunMetalMan
02-02-2003, 07:31 PM
As someone else said....kill'em with honey.

nike33
02-02-2003, 08:16 PM
If the is going to work, we need to pierce the first line of the Sony defense.

The people, who are winging our emails, though “sweet”, are not capable or allowed to giving us anything other than canned responses.

We need to get email addresses for Sony VP's and Regional Presidents, or even Papa Sony's email address.

neilf
02-02-2003, 08:28 PM
I've sent in too. I've noted in my e-mail that I have had many Sony Clie products but that the issue with the latest one is that the CF just doesn't support anything but their wireless lan card - which I don't use. I do use both Sony and non-Sony digitial cameras. The non-Sony cameras use CF so I would want a driver to support it.

nike33
02-02-2003, 08:36 PM
Nobuyuki Idei
Chairman and Chief Executive Officer, Sony Corporation

Kunitake Ando
President and Chief Operating Officer, Sony Corporation

Teruhisa (Terry) Tokunaka
Executive Deputy President and Chief Financial Officer, Sony Corporation

Howard Stringer
Chairman and Chief Executive Officer, Sony Corporation of America

Kenji Kitatani, Ph.D.
Executive Vice President, Business Planning, Sony Corporation of America
Group Executive Officer, Global Hub,
Media Business Strategy Group, Sony Corporation

Nicole Seligman
Executive Vice President and General Counsel,
Sony Corporation of America

Emily H. Susskind
President, Broadband Services Company, Sony Corporation of America and Sony Electronics Inc.
Executive Vice President, Interactive Services, Sony Corporation of America

Robert Wiesenthal
Executive Vice President and Chief Financial Officer, Sony Corporation of America
Executive Vice President and Chief Strategy Officer, Sony Broadband Entertainment

WE NEED EMAIL ADDRESSESS!

Disgruntled
02-02-2003, 08:40 PM
done

ballistic
02-02-2003, 08:57 PM
How about emailing
Keiji Kimura (http://www.bayarea.com/mld/mercurynews/4985418.htm), president of Sony's Mobile Network Company?

Or, how about the three NX engineers here (http://www.sonystyle.com.hk/clie/nx70v/popup/inter_main.html) ?

These are the guys that need to hear us.

blasts
02-02-2003, 09:08 PM
i have emailed Sony and put different question to it so i dont receive the same reply. they havent reply me yet.

is anyone here ever think that sony might have someone watching these forums to see what is going on in this website?

reggae
02-02-2003, 09:53 PM
To Whom It May Concern:

I am a proud owner of an Sony Clie NX70V. I've purchased the WL100 Card and find it useful. However I am dismayed at the lack of universal functionality, documentation, and support for Compact Flash slot.

As a consumer, I am disappointed in what seems like an obvious attempt to force purchasing proprietary expansion technology. Compact Flash drivers would actually push sales of your devices as they would open more possibilities of an already extraordinary product. The lack of support for this interface continues bolster the idea that CF functionality was avoided with the intent of moving Memory Sticks.

As a developer, I am frustrated by the closed nature of what is supposed to be an open architecture. By releasing an undocumented interface, your company is stifling creativity, innovation, and progress. These are qualities that your company used to enjoy as virtues.

Please return creativity, innovation, and progress to your company. These days everyone is making a Palm device. Even watch companies are starting to feature the PalmOS. The virtues I've mentioned are what sets these companies apart that cause consumers to return to them.

Thank you.

blueflame
02-02-2003, 10:45 PM
tommorow I am going to call sony and every 411 reverselookup, anywho, infoseek, anyhting i can think of and ask for the emails phone numbers, and the such to find out any more emails i can find
keep up the good work everyone, the more emails the better, hopefully tommrow one person will start work and see 40 emails ot respond to, all saying nearly the same thing, this may spark them to tell someone, who knows. Ill post as soon as I get some more email addresses, in the mean time, please everyone keep up the good work, kepe posting, keep emailing, and recruit others, hey, why no get clieplanet involved, mabye they will make a post too.
thanks everyone, happy emailing
Andreas

UI018397
02-03-2003, 12:01 AM
Other than Sony US, I think we should hassle Sony Japan as well.
In fact, I have a feeling that most development work were done in Japan and later translated to English. (Looking at the dates at which Jap. and English versions of SDKs were released.)
In addition, the Japanese version of NX comes with analog CF modem drivers!!!

GeekGod
02-03-2003, 01:53 AM
Originally posted by philipv


I tend to disagree. I could be wrong, but here's why I disagree:

People who are going to plop down $500 or more for a PDA are going to want to get the extra memory offered by the MS. I don't think that if the NX line had offered CF memory support natively that people would have bought CF instead of MS--they would get both to maximize their memory capacity. Now, I've heard some people say that they won't get an NX or are giving up their NX just because of the CF support, or the lack thereof. If SONY had just offered native CF drivers for all CF cards, more people would own an NX right now IMO. And by offering both MS and CF SONY wouldn't be shooting themselves in the foot. They would be helping themselves. Having both CF and MS on the CLIE wouldn't mean that CF is superior to MS, it just means that SONY wants to appeal to more customers, give them more options, and make their products superior. That's what their goal is as a company, right? Well, their ultimate goal is probably making $$$, but whatever.

Please don't flame, this was just a thought. :)
What you say would make sense, if it was any other company but Sony. Sony has a fiercly loyal customer base, and they believe they can do anything to their customers and it won't matter. They aren't interested in producing products with broad support and compatibility. Sony has always been about creating their own standards and trying to get the rest of the world to do it their way. And since their "standards" (products) are often better than the competition's, they have been pretty successful thus far (with the exception of Betamax).

"I don't think that if the NX line had offered CF memory support natively that people would have bought CF instead of MS"

I think you are very wrong about that. CF is much cheaper and available in much larger capacities. I very much doubt any NX owner would use MS, unless they had another reason to do so (like already owning other MS products).

"SONY had just offered native CF drivers for all CF cards, more people would own an NX right now IMO."

True. But Sony makes more money on MS sales than PDA sales, so they figure they have more to gain by NOT supporting CF.

"Having both CF and MS on the CLIE wouldn't mean that CF is superior to MS, it just means that SONY wants to appeal to more customers, give them more options, and make their products superior. That's what their goal is as a company, right?"

Ummm... no, actually. Sony doesn't care about giving the customer more options. If they did, they would have included CF memory support in the first place, right?

You guys are getting all excited about the possibility that Sony *might* be "writing" CF drivers based on the canned response, but you are not thinking this through.

Sony is a huge company with vast technological and financial resources. If they actually wanted to release CF drivers, how long do you think it would take them to get the job done? I'll tell you - less time than it took you to read this post.

Now that doesn't mean Sony can't change their mind about CF support, but I still think the best bet is to go after the CF card consortium and manufacturers.

"Please don't flame, this was just a thought."

No flames. You made some very valid points and argued them well. :) I just think you're wrong. :p :D

Of course, there's always the possibility that I am wrong... it's bound to happen, someday. ;) :rolleyes:

Aloha, GG

flox23
02-03-2003, 02:57 AM
I like the idea of http://www.petitiononline.com/

This could really help us. Because people tend to be too lazy to write a email (especially if they are not native speakers).

As I am no native speaker either, someone should create the petition (proper spelling and wording) and post the webadress here.

Then everyone can sign it, and we will spread the word in all clie forums we know,..... and we will try to make it happen,......

Best wishes


Flo

flox23
02-03-2003, 03:06 AM
one more thing:

when we have the petition ready, we should try to get palminfocenter.com, clieplanet.com and all other websites to have an article about the petition!

Keep up the good work :-)

Flo

sonyslave
02-03-2003, 03:20 AM
I put off buying my NX70V until I learned of the grassroots support for a CF driver, even though one had not been developed yet.

The driver will increase the appeal of the CF slotted Clie platform to potential PDA customers.

Sony should realize that a CF driver would only increase their market share of the PDA market.

I'm surprised that Sony has waited this long to release a driver, considering the lengths that Sony will go to in order to DOMINATE a market.

grturne
02-03-2003, 05:27 AM
I have just sent an e-mail too, similar to, but a little politer than the generic one above. I hope we get results!

nike33
02-03-2003, 06:22 AM
I just answered Sony's canned responses with a plea to compel them to make the supervisors aware of the dissatisfaction of Clie users with the CF problem

I think we are getting their attention!

WE MUST CONTINUE TO SEND AS MANY EMAILS AS WE CAN

pbyjp
02-03-2003, 07:09 AM
http://www.ita.sel.sony.com/support/clie/email.html#form

post your email addresses too if you have. people will send more if they don t have to waste time looking for email addresses.

p

StPhun
02-03-2003, 07:24 AM
Here's what I got:

Discussion Thread
---------------------------------------------------------------
Response (Shane) - 02/02/2003 09:41 PM
Thank you for providing us with your feedback.

We are continualy working on improving our products and services. Your Feeback is of great value to us. I will forward your feedback to the concerned authorities so that they can look into the possibility of implementing your Suggestion.

Please feel free to contact the SonyStyle team for further assistance.

Customer () - 02/02/2003 03:38 PM
Please promote or develop CF drivers for the NX70 so it can live up to its full potential as the best PDA available.


Question #030202-000697
---------------------------------------------------------------
Product: CLIÉ Handhelds
Email Address:
Date Created: 02/02/2003 03:38 PM
Last Updated: 02/02/2003 09:41 PM
Status: Solved

GunMetalMan
02-03-2003, 07:30 AM
GG,

As you said, this is a discussion, right?  Please let me offer up a rebuttal.

CF vs. MS

At this point, walk into any BestBuy, CircuitCity, et.al.  and you can buy ANY memory product for cheap.  Why?  Because Lexar, SanDisk and others are making them in large quantities.  If Sony believes that MS is a cash-cow, they are wrong.  That may be why MS-Pro is their new standard.  No licensees for that platform, yet.

Ummm... no, actually. Sony doesn't care about giving the customer more options. If they did, they would have included CF memory support in the first place, right?

This is the company that gave us ALL of the rainbow colors in the Walkman and Watchman line.  Remember?  They are all about the customer, dude.


Sony is a huge company with vast technological and financial resources. If they actually wanted to release CF drivers, how long do you think it would take them to get the job done? I'll tell you - less time than it took you to read this post.

Maybe 10 years ago I would agree, but Sony is focused on shareholder return just like US companies.  They do not have legions working on the Clie line, and if they are, it is on new product development.  So don't think for a moment that Sony has people at the ready to code this stuff.

Just more of my $.02.

GeekGod
02-03-2003, 08:26 AM
Originally posted by GunMetalMan
At this point, walk into any BestBuy, CircuitCity, et.al.  and you can buy ANY memory product for cheap.  Why?  Because Lexar, SanDisk and others are making them in large quantitiesYes, and PAYING SONY for their right to make and sell them. Sony gets paid for EVERY MS product sold, no matter who makes it. So what's your point?


Originally posted by GunMetalMan
This is the company that gave us ALL of the rainbow colors in the Walkman and Watchman line.  Remember?  They are all about the customer, dude.Not the same thing. Colors do not equate to functionality and compatibility. Sony does not create products that conform to industry standards. They create their own standards and expect the world to follow them.

If Sony wanted to offer the best compatibility and functionality, they would have included the memory drivers in the first place. So why didn't they, hmmm?

If Sony is all about the customer, then why did they slap their current Clie customer in the face by NOT offering a WiFi MS? I mean, why go CF if you aren't gonna make the slot compatible?

And why make MS Pro incompatible to the majority of their existing customer base? Yet another slap in the face to it's current customers.

Hardly the behavior of a company that cares about compatibility.


Originally posted by GunMetalMan
Maybe 10 years ago I would agree, but Sony is focused on shareholder return just like US companies.  They do not have legions working on the Clie line, and if they are, it is on new product development.  So don't think for a moment that Sony has people at the ready to code this stuff.They don't have to write anything. CF drivers only have to be licenced. They already exsist.

Sony paid a licence fee to use the CF slot, and probably already has the driver code as part of that fee.

Pretty weak rebuttal, dude. But nice try. :)

clie_wannabe
02-03-2003, 08:29 AM
Originally posted by UI018397
Other than Sony US, I think we should hassle Sony Japan as well.
In fact, I have a feeling that most development work were done in Japan and later translated to English. (Looking at the dates at which Jap. and English versions of SDKs were released.)
In addition, the Japanese version of NX comes with analog CF modem drivers!!!

you're right there... the design for the clie, and it being okayed is in the authority of the mobile computing division of sony-japan...

marlonm7
02-03-2003, 08:34 AM
Hey guys,

I got something a little different. Reggie basically pointed to MS-Pro. :( I'd really like to believe Sony will make a CF memory driver but I'm seeing eye to eye with GeekGod. Here's the response:
---------------------------------------------------------------
Response (Reggie) - 02/03/2003 06:27 AM
Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers.

We do not have information regarding Sony coming up with CF drivers. The MemoryStick slot is not compatible with other memory cards. If you are looking for extra storage, you could opt for the new MemoryStick Select media.

Please feel free to contact the SonyStyle team for further assistance.

Customer (Marlon) - 02/03/2003 06:08 AM
Hi,

I own a NX70V clie and have been quite impressed with it. One thing that has really bothered me, though, is the lack of support for CF memory cards. It would greatly enhance the capabilities of this device. Many of us NX owners would really like to have this option. Are you working on drivers to support CF "memory" cards? Please let me know. My e-mail address is marlonm7@hotmail.com

Thanks in advance,
Marlon


Question #030203-000121
---------------------------------------------------------------

nike33
02-03-2003, 08:43 AM
This last reponse from Sony goes to show you that it is imperative we keep up the campaign.

FLOOD them with repeat emails if necessary!

NEVER GIVE UP!

marlonm7
02-03-2003, 08:52 AM
Originally posted by nike33
NEVER GIVE UP!


Yes my friend. We will fight to the end. Hopefully sweet victory! :)

reggae
02-03-2003, 09:12 AM
I received the same canned response as stphun

Response (Shane) - 02/02/2003 09:55 PM
Thank you for taking the time to provide us with your feedback regarding the NX
Series CLIEs.

We are constantly working on improving our products and services. Your Feeback
is of great value to us. I will forward your feedback to the concerned
authorities so that they can look into the possibility of implementing your
Suggestions.

Please feel free to contact the SonyStyle team for further assistance.

reggae
02-03-2003, 09:18 AM
I'd like to point out the poor capitalisation of 'Feedback' and 'Suggestion' that exists on our identical responses. IMHO, Sony isn't doing a damn thing about the CF drivers.

Right now Hitachi offers drivers for every platform *except* Palm for using their microdrive. We'll have to keep working on the CF vendors to provide drivers.

GeekGod
02-03-2003, 10:01 AM
(Reggie) "MemoryStick slot is not compatible with other memory cards."

Now that's funny. And it just goes to show you how single-minded Sony is. The guy is so focused on MS technology, he thought you wanted to put a CF card in the MS slot.

[Bugs Bunny Voice] What a maroon. [/Bugs Bunny Voice]

And it's also an indication that these emails are going nowhere but the trash bin after these mail-bots/drones reply.

You guys really need to focus your attention on the CF card makers. Sony doesn't care.

Do you really think leaving out memory support was some kind of accident or minor oversight on Sony's part? This was a decision made by a commitee of the powers-that-be at Sony. They knew people were going to be pissed about it, and would write letters and complain, etc. And they still chose NOT to support CF memory. They don't want to support CF memory, and they don't care if you're pissed about it. You are talking to deaf ears here, folks.

As long as you're writing emails, why don't you send some off to the Compact Flash Association.

http://www.compactflash.org

These are the guys who care.

And while you're at it, why not CC your emails to SanDisk, Lexar, Simpletech, Kingston, etc. Tell them how much you would like to use their CF memory products in your wonderful NX, but alas, you can't because there are no memory drivers available.

(I believe SanDisk is the actual inventor/patent/licence holder for CF memory - FYI)

nike33
02-03-2003, 10:25 AM
I am sure that everyone is aware of this, BUT the NZ is also not going to support CF cards. I think this broadens the base of people who would be affected by lack of CF support.

NO OTHER CF CARD MACHINE ON THE MARKET STOPS YOU FROM USING THE CF CARD SLOT FOR MULTIPLE CARDS!

Sony is wrong on their stance on the CF issue!

nike33
02-03-2003, 10:47 AM
GeekGod

Thanks for the CFA lead and site, I agree with you that this a good approach to the problem

I just wrote a very compassionate email to the Compact Flash Association.

http://www.compactflash.org

I asked them for some input on the Sony CF problem and are any of there members looking into writing 3rd party drivers.

I hope they will be answering soon and I will share any info I gain from them

nike33
02-03-2003, 10:53 AM
Devices that support CF slot cards below!

SONY SIMPLY SUCKS!!!!!

Amedia Pocket Pro 204
Amedia Pocket Pro 206
Animation Technologies FlyJacket i3800
Animation Technologies FlyPresenter-CF
Audiovox Maestro PDA-1032 Pocket PC
BCOM Handheld PC
Billington Pro-VI PDA
Canon EX-100P
Casio Cassiopeia A-20
Casio Cassiopeia E-10 Palm PC
Casio Cassiopeia E-11 Palm PC
Casio Cassiopeia E-100 Palm sized
Casio Cassiopeia E-105 Palm sized
Casio Cassiopeia E-115 Pocket PC
Casio Cassiopeia E-200 Pocket PC
Casio Cassiopeia E-500
Casio Cassiopeia E-700
Casio Cassiopeia E-750
Casio Cassiopeia PA-2400
Casio Cassiopeia BE-300 Pocket Manager
CMC 880 PDA
CMC 861 PDA
CMC PPC-510 GPRS PDA Phone
Compaq Aero1500 Palm PC
Compaq Aero1520 Palm PC
Compaq Aero1550 Palm PC
Compaq Aero 2100 Palm PC
Compaq Aero 8000
Compaq iPaq H3100
Compaq iPaq H3135
Compaq iPaq H3600
Compaq iPaq H3635
Compaq iPaq H3650
Coregen Pro-VII PDA
Dell Axim X5
Ericsson MC12
Ericsson MC218
Everex Freestyle Associate
Everex Freestyle Manager
Everex Freestyle Executive
Fujitsu Intertop
Fujitsu TeamPad 7600
HandEra TRGpro (Palm OS)
HandEra 330 (Palm OS)
Hitachi HPW-200EC
Hitachi HPW-20E8M
Hitachi HPW-600JC
Hitachi HPW-600JCM
HP 320LX
HP 360LX
HP 620LX
HP 660LX
HP Jornada 420
HP Jornada 430
HP Jornada 540
HP Jornada 680
HP Jornada 690
HP Jornada 820
HTC Kangaroo Palm PC
Husky Fex21
Husky FS/3
Husky MP2500
IBM WorkPad z50
Intermec Norand 5020
Intermec Norand 6980
Intermec Norand 6985
Itronix T5200
Keyence XL-200
LEO Sync eColor
LG Phenom
LG Phenom Ultra
LG Pocket Phenom
LG RxPhenom
LG Rx Phenom Express
LG Rx Phenom Ultra
NEC MobilePro 700
NEC MobilePro 750C
NEC MobilePro 770
NEC MobilePro 780
NEC MobilePro 800
NEC MobilePro 880
NTT SpacePad
Nxist NxDrive-CF Springboard Module
Palmax PD-300 Palm PC
PC-EPhone
Philips Nino 200
Philips Nino 300
Philips Nino 301
Philips Nino 302
Philips Nino 500
Philips Nino 510
Psion netBook
Psion Series 5
Psion Series 5mx
Psion Series 7
Royal DaVinci DV6
Royal DaVinci DV7
Samsung eGo-note
Samsung InfoGear Palm PC
Sharp HC-7000
Sharp MI-310 Pocket Zaurus
Sharp Moblon TriPad PV-6000
Sharp Zaurus SL-5500
Sharp Zaurus SL-5600
Siemens SX45 Pocket PC Mobile Phone
Telexon Rugged Wireless PTC-960M
Toshiba GENIO e550 Pocket PC
Toshiba GENIO e550/MD Pocket PC
Toshiba Pocket PC e570
Trogon PalmPower! C-200
Uniden Unipro PC 100 Palm PC
Vadem Clio
Viewsonic ViewPad 100
Yopy Linux HPC

blueflame
02-03-2003, 10:53 AM
geekgod, why be negetive about this, there is no way that these emails are being thrown away, someone is reading them, we just ned to be persistant and not give up. I worked for nextel, they knew there wiere problems with their phone services and although they did not nessicarily do anything about it, it gets logged how many people complain about a single problem, then the (engineers) and accountants, decide if they should release something to fix it based on a cost analysis, be positive, we are giving the people a run for their money, EVERYONE KEEP EMAILING, there is no harm, only help, i sent another one today from a different computer with different names and ips
thanks every one, keep up the good work

GunMetalMan
02-03-2003, 11:23 AM
Weak rebuttal to you is a compliment.  Thanks.

PAYING SONY for their right to make and sell them.

You obviously havee some data which shows that Sony is making a killing on MS.  Sorry, Dude.  NOT HAPPENING.  I think you are confused by fee structures, intellectual property rights and licensing arrangements.   At the margin, Sony needs to get paid back for R&D of developing MS.  Forget about marketing and other costs.



If Sony wanted to offer the best compatibility and functionality, they would have included the memory drivers in the first place. So why didn't they, hmmm?

Maybe because they want people to use MS and have the CF for communications (i.e. Wifi).

If Sony is all about the customer, then why did they slap their current Clie customer in the face by NOT offering a WiFi MS? I mean, why go CF if you aren't gonna make the slot compatible?

They have enough problems with demand for other MS devices (i.e. GPS).

And why make MS Pro incompatible to the majority of their existing customer base? Yet another slap in the face to it's current customers.   For now who cares.

They don't have to write anything. CF drivers only have to be licenced. They already exsist.

Sony paid a licence fee to use the CF slot, and probably already has the driver code as part of that fee.

Then a third party can license them, right.  NO.  They must develop them with PalmSource.  Unless you forgot that Sony licenses that OS from PalmSource.

 

Weak reply.

L-3
02-03-2003, 11:51 AM
Originally posted by nike33
Devices that support CF slot cards below!

...

nike33:

don't forget all the handspring devices with springboard slots on them.  The CF adapter for those worked GREAT!

helmutk
02-03-2003, 12:28 PM
I also sent in my request for the CF driver support.
I'll let you know if I get a different response than everyone else has received.

nike33
02-03-2003, 01:31 PM
Well Folks

With great sadness I report back with the email from the Compact Flash Association.

Hi Bill,

Obviously, Sony does not want anyone to use any data storage cards except the Memory Stick. Sony prefers the use of their own proprietary products when ever possible. They seem to have finally concluded that Memory Stick interface design can not support I/O cards and therefore added a CF slot to support WiFi.


The CFA can not force Sony to write drivers to support other cards or to release information that would help others to write drivers.


The CFA has no capability to write drivers.


To my knowledge, no one is writing drivers.


I am aware of the forum and have received a few emails in addition to yours.


I do not see how the CFA can do much to help with the problem.


Best regards,

Bill Frank

MelvinTong
02-03-2003, 02:00 PM
Sent mine as well.
"Your Question has been Submitted"

I hate registration.

cliegirl
02-03-2003, 02:19 PM
just sent my e-mail to sony support! i hope they do pay attention if they get a whole slew of e-mails from folks on this. i would be willing to participate in the online petition too if that gets put together...

Selachii
02-03-2003, 03:09 PM
OMG, this is the response I got from Sony (didn't feel like reading all to check if it was allready posted, soz m8's)


You suggestion could be of great value for us.Sony is working on the CF drivers for CLIEs and it will be released shortly.As soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL.

http://news.sel.sony.com/

Please feel free to contact the SonyStyle team for further assistance.



Speaks for itself \o/

GoldenTiger
02-03-2003, 04:32 PM
KEEP SENDING, and reply to any mails you get with a request for it to be forwarded to the development team or supervisors.

 

Someone please put together a list of email addresses for all the CF card makers so we can easily send emails to them!

nike33
02-03-2003, 04:58 PM
Nobuyuki Idei is I believe Papa Sony ( the current one )

We need to get to him some way and impress upon him that what Sony is doing ( not doing ) with the CF slot is NOT HONORABLE

This is no joke, this is one of the best ways to motivate a person of Japanese decent into action.

The problem is getting his attention on the CF problem

mashoutposse
02-03-2003, 05:17 PM
They seem to have finally concluded that Memory Stick interface design can not support I/O cards and therefore added a CF slot to support WiFi.

LOL, it seems Bill Frank of CFA forgot about the Bluetooth Memory Stick, the GPS Memory Stick, and the Digicam Memory Stick.

Nike: I know you want these drivers (we all do), but how can you say with a straight face that what Sony is doing is 'dishonorable?' I have the box in front of me, and nowhere is it suggested that the CF slot supports anything other than Sony's Wifi card. Heck, I had to break out the reading glasses just to read the part that stated that it was a CF slot.

If you bought it based on your belief that a CF driver was imminent, then I don't think that the blame can be laid anywhere but upon your own shoulders.

Unregistered
02-03-2003, 05:34 PM
Originally posted by nike33

This is no joke, this is one of the best ways to motivate a person of Japanese decent into action.


Hmm...me thinks you have been watching too many Samurai movies.

UI018397
02-03-2003, 05:36 PM
Has anyone tried out the TRGpro CFLibrary API on Clie ??

On another thread regarding a WiFi Sniffer, there is an app Lanstatus floating around which seems to be able to talk to the CF/network stack a little bit... Lanstatus was written for HandEra.

mashoutposse
02-03-2003, 05:56 PM
I doubt that API would be able to handle the interactions between the hardware and slot itself...

blueflame
02-03-2003, 06:32 PM
everyone, we've all established that these responses are canned, but that doesnt matter, what matters is that we can all band together for a common cause, if we all stick together, keep emailing, and recruit more people to recruit, people will notice. we will get our message heard
Keep up the good work everyone, im still looking for more email addresses, oh, PS, I have a friend who is a private investigator, im gonna have him tommrow look for the sony presidents email address, or phone number, good luck everyone
Andreas

blueflame
02-03-2003, 06:43 PM
hey, Info update, i am also getting in contact with the VP of accounting at microsoft, im gonna see if she has any connections to any of the people in the above lists that are higher up at sony

n2ifp
02-03-2003, 06:50 PM
At least it appears that Sony is somewhat aware. Yes, we need some more valid email addresses at Sony that will actually get read by someone of corporate influence. What we need is a Sony insider to help us in our quest.

bmedders
02-03-2003, 06:56 PM
I sent mine.....5 time from 5 different emails!


I don't know how they would loose money if they came out with their own "sony brand" compact flash card. yes their memory sticks sales might go down a bit but they would still have people buying the CF cards which ultimitly goes into the same bank account...right? I don't know but now when i look into magazines with other pda's that support the CF cards i get kinda "jealous" :cool:


-Bryan

nike33
02-03-2003, 07:37 PM
There is no way Sony would lose. Given the 11MB restriction of the NX a CF card would allow for sort of semi-permanent way to store extra apps. Sony would gain by stronger customer allegiance.

Secondly, most users would opt to use both slots for additional functionality. I mean it would be better for the user, the machine and the cards themselves if one did not have to swap out as often.

Frankly, if the tables were turned, and the CF was more expensive than the MS, I would still think most of us would opt for using BOTH cards for the added enhanced operation.

pelaca
02-03-2003, 07:43 PM
From Sony
Response (Shane) - 02/03/2003 01:37 AM
Thank you for providing us with your feedback.

We are constantly working on improving our products and services. Your Feeback is of great value to us. I will forward your feedback to the concerned authorities.

Please feel free to contact the SonyStyle team for further assistance.

blueflame
02-03-2003, 07:45 PM
well, if this last email is true, that seems like a big step foreward
Andreas

ballistic
02-03-2003, 08:08 PM
Here's the response I got to my email (text in earlier post).

---------------------------------------------------------------
Response (Shane) - 02/02/2003 09:00 PM
Thank you for taking the time to provide us with your feedback.

I am glad to hear that you are enjoying your new PEG-NX70V.
We are constantly working on improving our products and services. Your feeback is of great value to us. I will forward your feedback to our development department so that they can look into the possibility of implementing your suggestions.

Please feel free to contact the SonyStyle team for further assistance.

These may be 'canned' responses, but IF they ARE being forwarded to the development department, then the message WILL get through.

It's up to the CS rep to determine the nature of the email, acknowledge the email to the sender, and then forward it to the appropriate department.

This email barrage must be showing up on the radar. 'If' and 'how' they react to it is a different story. I'm sure that the CF issue was originally addressed in their strategy. The question is whether or not it is a closed issue (no CF support), or if they are in the development stages. If it is already a closed issue, I'm not sure that any number of emails will change their minds.

markgm
02-03-2003, 11:07 PM
I must say, I enjoy the energy shown in this thread. I too asked Sony for the drivers, and posted this information in another thread, but thought it appropriate in this thread as well. The response is different from the others in this thread. Their response below my rant.

My response is below. To be honest, I have purchased a lot of Sony products across different product lines, and just the other day I was having a conversation with my brother on how many people won't buy the XBox because they don't want to support Microsoft in any way (even though for many people, it is easier to pirate XBox games than it is on the PS2.) As we continued to talk, I began to think that for some reason I have brand loyalty to Sony, but I have no idea why I do. If Sony does read these boards, and if they do listen to us, then they would release a way for CF memory to be used. Nothing would restore my confidence in Sony like that would. I would believe that Sony does infact listen to consumers, and that they don't put the dollar first. It's a high standard I have, but I don't think it's too hard for any company to follow.

I'm afraid currently it will not be possible to use the CF Memory Cards with your CLIE NX70V Handheld. However let me assure you that our team is working on it and a release can be expected in the near future. As soon as announcements regarding new products introductions and updates are made available to our customers, they can be found at the following page:

http://64.35.93.160/homepage.adp

markgm
02-03-2003, 11:09 PM
Originally posted by nike33
There is no way Sony would lose. Given the 11MB restriction of the NX a CF card would allow for sort of semi-permanent way to store extra apps. Sony would gain by stronger customer allegiance.

Secondly, most users would opt to use both slots for additional functionality. I mean it would be better for the user, the machine and the cards themselves if one did not have to swap out as often.

Frankly, if the tables were turned, and the CF was more expensive than the MS, I would still think most of us would opt for using BOTH cards for the added enhanced operation.

I personally would use both memory cards at the same time. Possibly using my MS for all of my programs, and a CF card for my songs and photos. I recently upgraded a Sony camera to a Nikon, so I imagine a Microdrive is somewhere in my future.

clownfish
02-04-2003, 12:26 AM
Not sure if anyone cares but if you look into the DNS entries for the site we're all using to send our e-mails (custhelp.com) you can find that it's actually an outsorced site owned by "RightNow Technologies" a company that provides "E-mail Response Management" (http://www.rightnow.com/products/email.html) software. Makes an interesting read and explains the semi-automatic responses we've been getting.

flox23
02-04-2003, 02:33 AM
maybe here are the right persons:

STOP CONTACTING HIM !!!!
http://64.35.93.160/pressroom/contact/
David Yang
PR Strategist
Handhelds, Memory Stick Media
STOP CONTACTING HIM !!!
Only one person will speak to him in the future!!!

I will try.

Flo


here is another support webpage:

http://www.ita.sel.sony.com/support/clie/email.html#form

mikra
02-04-2003, 03:15 AM
I mailed sony today awaiting response (and a CF-driver ...).
Michael

nike33
02-04-2003, 06:29 AM
flox23

http://64.35.93.160/pressroom/contact/

Congratulations! This by far seems to be the most comrehensive and hopfuly most effective list of Sony contacts so far

Thank YOU!

May I make a suggestion though. A good number of persons on this list would be good candidates for an email.

May I suggest we each write our own best take on the CF problem, cut and past it to ALL of the people on this list.

That is what I will be doing this morning!

Unregistered
02-04-2003, 08:02 AM
i think ill be dead and buried before Sony released a CF driver for the NX. I mean honestly why should they?

Now before you all start huffing and puffing consider this?

Would you make it easy for people to go out and buy the competitors memory card? Would you lose money?

They dont care about their customers. Do they? They bloody release a model every six weeks and dont tell anyone that there is a new model coming out. Wheres the loyalty in that?

Im bloody sick and tired of all this crap. I was originally waiting for the opportunity to purchase a NR70V which was going to cost me $1200.00 AUD when i heard on the grape vine about the NX70V. Fine, i said the NR70V is on its way out and was probably a stop gap measure for the new NX70V. Even the Sony rep told me this at an official SONY store. So what did i do?

Waited for the NX70V to come out. Yeah, it did but with a bigger price tag. Took the plunge and paid $1349.00 AUD for it. 1 week later i bloody find out that the new NZ70V has hit the U.S. shores!!

You can imagine what i thought about that! I feel like throwing the thing against the wall, smashing it up into a million pieces and mailing it back to Sony with the message "take this and stick it where the sun dont shine"

Sick and tired of major companies like sony thinking they can manipulate, corner, lie, deceive, keep from the poor consumer....us

I dont know what Sony are like in the states, but my dealings with them here downunder are absolutely shocking!

And all of you think that out of the goodness of their hearts Sony is going to give us all a CF driver that will alow me to go and buy a $20.00 64mb CF card instead of a $120.00 Sony Memory Stick?

You must be wackier than Wacko Jacko........

Unregistered
02-04-2003, 08:23 AM
Unregistered

OH THANK YOU, THANKYOU FOR YOUR LUCID ( and defeatist) COMMENTARY!

mashoutposse
02-04-2003, 08:24 AM
So, in other words, new customers should not be able to buy Sony's most up-to-date engineering because Mr. Unregistered feels that it'll make his purchase obsolete? :rolleyes:

In case you haven't noticed, CLIEs that Sony released nearly two years ago have features that Palm Inc. is just getting around to implementing TODAY (320x320 screen, mp3 playback). The 9 month old NR70V has features that are STILL exclusive to the CLIE (320x480 screen, mp3 inline remote, 66MHz DragonBall CPU, digicam, enhanced IR).

I don't know about you, but I don't see the 'loyalty' of keeping stale models on the market for extended periods of time, gouging customers in the process.

Would you have been happy with an inferior m505/515 simply because it was Palm Inc's top of the line model for, like, ever? If your answer is 'Yes,' then you probably have other issues to contend with.

Even after the release of the NZ, your NX will still be a top-of-the-line device. So, why worry?

nike33
02-04-2003, 08:50 AM
Well said! mashoutposse !

The NX is the finest PDA out there!

mashoutposse
02-04-2003, 08:54 AM
Thanks, and agreed! :D

Drexer
02-04-2003, 09:02 AM
sent mine

Drexer
02-04-2003, 09:05 AM
Has anyone gotten a message back???

mikra
02-04-2003, 09:26 AM
This is the reply by sony to my mail (see above). The only positive to say is that they answered after 4hours(!). But they say I should buy a memory stick (quite a clever answer. I never would have considered by myself :D ).

So they don´t really seem to care about CF-Memory Cards...

This is the original message: ---------------------------------------------------------------

Response (Rachel) - 02/04/2003 04:34 AM

Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers.

We do not have information regarding Sony coming up with CF drivers. The Memory Stick slot is not compatible with other memory cards. If you are looking for extra storage, you could opt for the new Memory Stick Select Media.

The Memory Stick Select media with Memory Select Function incorporates multiple 128MB memory units, which can be selected by a user via a mechanical switch on the media. Each memory unit can be used to categorize various types of data, for example using one memory unit for business data and the other for personal content. Memory Stick media with Memory Select Function is compatible with current Memory Stick-compatible products supporting 128MB capacity.

You can view and purchase the Memory stick Select media at the following URL.

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start;sid=xffRUSa71sfRZBiFsZLbWmm024EjHOYtejY=?Dept=dcc&CatalogCategoryID=LgEKC0%2eNX6UAAADzpvbRvxPb (http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start;sid=xffRUSa71sfRZBiFsZLbWmm024EjHOYtejY=?Dept=dcc&CatalogCategoryID=LgEKC0%2eNX6UAAADzpvbRvxPb)Please feel free to contact the SonyStyle team for further assistance. 

n2ifp
02-04-2003, 09:27 AM
Originally posted by mashoutposse
So, in other words, new customers should not be able to buy Sony's most up-to-date engineering because Mr. Unregistered feels that it'll make his purchase obsolete? :rolleyes:

In case you haven't noticed, CLIEs that Sony released nearly two years ago have features that Palm Inc. is just getting around to implementing TODAY (320x320 screen, mp3 playback). The 9 month old NR70V has features that are STILL exclusive to the CLIE (320x480 screen, mp3 inline remote, 66MHz DragonBall CPU, digicam, enhanced IR).

I don't know about you, but I don't see the 'loyalty' of keeping stale models on the market for extended periods of time, gouging customers in the process.

Would you have been happy with an inferior m505/515 simply because it was Palm Inc's top of the line model for, like, ever? If your answer is 'Yes,' then you probably have other issues to contend with.

Even after the release of the NZ, your NX will still be a top-of-the-line device. So, why worry?

We can't really take anyone seriously who is too chicken to put their name to a post. Must be a disgruntled PPC user and a miserable soul:D!

Unregistered
02-04-2003, 09:47 AM
The point does seem to be that Sony probably has no intentions of developing drivers to make the hump fully function for any CF card.

Maybe you campaigners could start one to urge Mr. Gates to stop making software with tons of security holes in it too.

oyakov
02-04-2003, 09:59 AM
BTW, just FYI:

http://www.ecost.com/ecost/shop/detail.asp?DPNo=975347

Sandisk 512MB CompactFlash card - $118.99

Hmm, seems to be difficult to argue about Memory Stick.

MeisterMan
02-04-2003, 10:22 AM
Done deal everyone. I just posted Sony also. I looking forward to their response (hahaha)

Later

nike33
02-04-2003, 11:09 AM
A far more effective email address

http://64.35.93.160/pressroom/contact/

This is a collection of press and PR people for Sony

Email em all!

The email form claims you should use these contacts for press related info only. They further suggest that you use the consumer email address. BALONEY as in SONY......We all pretty much have deduced that the consumer email site is a semi robotic fulfillment BS site , NOT EVEN RUN by Sony! I mean the names, Shaun, Reggie, Dawn, GIVE ME A BREAK

So use the press site below and where they ask for “Media Outlet” fill in ClieSource. Boilerplate your email and cut and paste the email to all of them.

http://64.35.93.160/pressroom/contact/

blueflame
02-04-2003, 11:20 AM
Will do nike, keep going everyone, keep emailing, even the sony site, it will get somewhere, Everyone even if you have posted, please post again on the site above, email everyone. I am in contact witha private investigator to try and find high up sony people phone numbers, addressesd, and emails. hopefully it comes out
NEGETIVE PEOPLE, PLEASE, POST SOMEWHERE ESLE, WHAT WE NEED IT POSITIVE THINKING, NOT NEGETIVE, WE'VE ALREADY ESTABLISHED THAT GETS NOWHERE
thanks everyone, keep up the great work and great emails and great posts.
Andreas

Unregistered
02-04-2003, 11:23 AM
You have a PI looking for Sony exec's phone numbers. This truly must be an obsession. Not negative just an observation. Guess you have a lot of free time on your hands, hahahahaha.

mashoutposse
02-04-2003, 11:28 AM
We can't really take anyone seriously who is too chicken to put their name to a post.

So on-point, it's scary :D

Regarding the campaign, the press contact addresses provided by Nike should be FAR more effective. Years ago, I used to work at a firm that handled customer service for Sony -- NOTHING gets to anyone of importance through them, no matter how many customers speak up.

Unregistered
02-04-2003, 11:35 AM
It has nothing to do with fear. Why would anyone be afraid of any of you? What would you do post more of your meaningless quips?

It has to do with choice.

Unregistered
02-04-2003, 11:38 AM
I suppose mashoutposse is your real name just like unregistered is mine. This is better than TV.

Clietivity
02-04-2003, 11:38 AM
Guys,

Is it possible that Sony already design (wiring) the CF slot so that it cannot be use as a memory slot?

blueflame
02-04-2003, 11:45 AM
ok guys, i hope you follows nike33's example, i posted to every single one on that list. it only takes like 5 minutes. keep posting, we will succeed and get through, keep posting, here is what i said to every one of them

I know that sony is one of the leaders in the pda frontier, but i know hundreds of people who are not going to continue their alliegence with sony because we feel disregarded by their lack of CF driver support, we at cliesource would like to see that sony release a driver for their cf slot and regain their customer loyalty that many feel has been lost. thank you, and if you could please foreward this to anyone higher, anyone who could make a difference it would be appreciated.

so follow all the good examples, please post, here again is the link to everyone you shoud email
http://64.35.93.160/pressroom/contact/

mashoutposse
02-04-2003, 11:53 AM
There's a definite correlation between misguided, inflammatory posts and the fact that the majority of them are authored by 'Unregistered.' It's less about fear and more about the fact that people like you apparently like the fact that you can pop in, drop a dumb comment, then leave, all with minimum effort.

Rarely does 'Unregistered' take the time to back up his oft-times useless statements. You are, of course, welcome to set a precedent.

blueflame
02-04-2003, 12:07 PM
well guys, i got a response from coorporate, here it is

I'd like to ask that you please refrain from emailing the entire Sony
Electronics Corporate Communications department. Your question should be
directed to David Yang who manages the CLIE product area. David will respond
to you.
Thank you for your understanding.

Marcy Cohen
Sony Electronics
Corporate Communications



cmon guys we can do it, keep sending piss these people off, get em to do something

blueflame
02-04-2003, 12:15 PM
more news everyone, i spoke with Rob Litt at sony, he is head of the Clie production department, and he has promissed to send my information and requests to higher up, as well as give us all more information and point us in the right direction of who to talk to. Everyone, keep up the good work, we are making a difference. Everyone at this site is awesome. oh, I also emailed clieplanet to get in on this, hopefully they will respond.

blueflame
02-04-2003, 12:17 PM
also, 3000 have viewed this thread, why cant all of you views email too, if everyone who viewed this site emailed sony, we would have out drivers, gaurenteed(sp)

Unregistered
02-04-2003, 12:40 PM
Here's what I sent:

I have a Bluetooth Memory Stick for my NX60 handheld. I have a need for additional memory while using Bluetooth. What are my options? Do you have a Compact Flash memory driver for the NX60?

And the response:

We do not have information regarding Sony coming up with CF drivers. The Memory Stick slot is not compatible with other memory cards. If you are looking for extra storage, you could opt for the new Memory Stick Select Media.

The Memory Stick Select media with Memory Select Function incorporates multiple 128MB memory units, which can be selected by a user via a mechanical switch on the media. Each memory unit can be used to categorize various types of data, for example using one memory unit for business data and the other for personal content. Memory Stick media with Memory Select Function is compatible with current Memory Stick-compatible products supporting 128MB capacity.

You can view and purchase the Memory stick Select media at the following URL.

And my response back:

Thank you for your quick reply! I actually own a couple of Memory Sticks already and am aware of the new Memory Stick media that you are coming out with. Unfortunately, your response doesn't address my concern.

My problem is that I am ALREADY USING the Memory Stick Slot with a SONY BLUETOOTH MEMORY STICK. Because of that, I can not use the memory stick slot for any other devices. The applications that I run require BOTH Bluetooth AND additional memory. I already invested in the Sony Bluetooth Memory Stick and would like to continue using that fine product. The only additional expansion slot left is the CF slot.

Do you have any other suggestions? Do you see my predicament? Thanks.

blueflame
02-04-2003, 12:42 PM
thanks unregistered, your support is appreciated
Andreas

mashoutposse
02-04-2003, 12:52 PM
I don't mind helping, but really, spamming the forum is NOT necessary.

nike33
02-04-2003, 12:52 PM
blueflame

Great NEWS!

I guess if we annoy enough people at Sony thay might just give us the drivers, just to get rid of us. Who cares what motivates them to do it, as long as they do!

blueflame
02-04-2003, 12:54 PM
sorry everyone about posting in every thread, it was wrong, it wont happen again
keep up the good work guys
Andreas

blueflame
02-04-2003, 12:56 PM
well guys, clieplanet is in, i emailed them this is what they said



adding tomorrow:)
Shaun McGill
www.clieplanet.com

----- Original Message -----
From: Andreas Krankl
To: webmaster@clieplanet.com
Sent: Tuesday, February 04, 2003 6:19 PM
Subject: clie campaign on cliesource.com

we at cliesource are starting a campaign to get CF driver support for the nx70v and the nz90, if you could post a front page review on it, that would help spread the word, all of us at cliesource would be thankfull. here is the link to the tread that has been started

http://www.cliesource.com/forums/showthread.php?s=&threadid=2438&perpage=15&pagenumber=1

thank you
best regards, Andreas

PS: this is a page full of email addresses everyone has been emailing to sony
http://64.35.93.160/pressroom/contact/
thanks again

GunMetalMan
02-04-2003, 01:02 PM
Has anyone seen this?  Know it's pretty old.  Maybe we could ask SanDisk or Lexar to build us the drivers?

http://www.mactokyo.com/clietokyo/html/Events/McDonalds/McDonalds.html (http://www.mactokyo.com/clietokyo/html/Events/McDonalds/McDonalds.html)

We got a chance to ask some of the engineers some questions that have been tossed around on the various CLIE forums including the big question about whether the CF slot will accept other third party STORAGE cards. And the answer was that the Clie uses a standard CF bus so that if the manufacturers create a driver for their respective memory CF cards, we should be able to use those 256MB and 512MB memory CF cards and even the 1GB microdrive!

Drexer
02-04-2003, 01:03 PM
I got this message

I'm sorry I missed your message. I am currently out of the office in
all-day training session, will return on Wednesday, 2/6. During this time, I
will not be checking voice and e-mail. For immediate assistance, please
contact the following or visit the Sony News and Information site at
www.sony.com/news:

Gretchen Griswold of Sony Electronics at 858-942-7732 or
gretchen.griswold@am.sony.com

Nicole Perez of Burson-Marsteller at 858-942-3087 or
nicole_perez@sdg.bm.com

Best regards,
David D. Yang

Drexer
02-04-2003, 01:04 PM
but if you notice the bottom corner!!! Yes that is phone numbers. HEHEHEE
we are sooooo evile

mashoutposse
02-04-2003, 01:07 PM
David Yang should be the main target; if you only email one single person, make it David Yang.

Drexer
02-04-2003, 01:10 PM
If they would just give us better info on the slot. I know many people could just write it up, So they really just need to release a devopment pack or email list.

Molerat
02-04-2003, 01:41 PM
^ I agree, even if we can't get drivers, per se, datasheets would be helpful...probably more so. Give a man a driver, you power his CF cards today. Teach a man to write his own drivers, you power his CF cards for life. Or something like that. :D

pelaca
02-04-2003, 02:09 PM
Originally posted by mikra
This is the reply by sony to my mail (see above). The only positive to say is that they answered after 4hours(!). But they say I should buy a memory stick (quite a clever answer. I never would have considered by myself :D ).

So they don´t really seem to care about CF-Memory Cards...

This is the original message: ---------------------------------------------------------------

Response (Rachel) - 02/04/2003 04:34 AM

Thank you for visiting sonystyle.com with your inquiry regarding the CF drivers.

We do not have information regarding Sony coming up with CF drivers. The Memory Stick slot is not compatible with other memory cards. If you are looking for extra storage, you could opt for the new Memory Stick Select Media.

The Memory Stick Select media with Memory Select Function incorporates multiple 128MB memory units, which can be selected by a user via a mechanical switch on the media. Each memory unit can be used to categorize various types of data, for example using one memory unit for business data and the other for personal content. Memory Stick media with Memory Select Function is compatible with current Memory Stick-compatible products supporting 128MB capacity.

You can view and purchase the Memory stick Select media at the following URL.

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start;sid=xffRUSa71sfRZBiFsZLbWmm024EjHOYtejY=?Dept=dcc&CatalogCategoryID=LgEKC0%2eNX6UAAADzpvbRvxPb (http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start;sid=xffRUSa71sfRZBiFsZLbWmm024EjHOYtejY=?Dept=dcc&CatalogCategoryID=LgEKC0%2eNX6UAAADzpvbRvxPb)Please feel free to contact the SonyStyle team for further assistance. 


Adding this last response with the previous from Sony look like "We appreciate your feedback but Sony doesn't has any plans to develop CF Memory drivers"...

nike33
02-04-2003, 02:11 PM
I don't know if we are going to get the drivers.

But I think we are!

However this has got to be the closest we have ever gotten to achieving the goal.
A hearty BRAVO to all who have pushed to make this happen.

Please keep up the pressure, I can almost taste the day where we can keep say, additional apps on the CF and use the MS for memory.

Or use the MS bluetooth , and additional memory on the CF

NEVER GIVE UP, NEVER SURRENDER!

Drexer
02-04-2003, 02:19 PM
I think that we are on the right track. It as only been aday, we need to keep the pressure on for at lest aweek. I wouldn't give in after aday would you?

I think if we just keep sending emails even if it is every other day it will happen or they will release a specs sheet.

Just my 2 cents

Drexer
02-04-2003, 02:21 PM
another email:

I will forward your message to our Clie strategist, David Yang. Although he
is not in the office until Thursday, I am sure he will respond to you as
soon as possible.

Thank you,
Cozette Phifer Senior Manager, Corporate Communications Sony Electronics (858) 942-7851



sorry about all the posts, i just feel strongly about this

jrockway
02-04-2003, 02:55 PM
Here's my question/reply:


Discussion Thread
---------------------------------------------------------------
Response (Rachel) - 02/04/2003 11:41 AM
Thank you for visiting sonystyle.com with your inquiry regarding the PEG-NX70V.

You can connect the CLIE to a LAN using the Wireless LAN card.If one of the
+workstations in the LAN is connected to net, the CLIE can access the
+internet.At the same time,you can listen to MP3 files stored on the memory
+stick.However, this procees is not recommended.

We do not have information regarding Sony coming up with CF drivers. The Memory
+Stick slot is not compatible with other memory cards. If you are looking for
+extra storage, you could opt for the new Memory Stick Select Media.

The Memory Stick Select media with Memory Select Function incorporates multiple
+128MB memory units, which can be selected by a user via a mechanical switch on
+the media. Each memory unit can be used to categorize various types of data,
+for example using one memory unit for business data and the other for personal
+content. Memory Stick media with Memory Select Function is compatible with
+current Memory Stick-compatible products supporting 128MB capacity.

You can view and purchase the Memory stick Select media at the following URL.

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseC
+atalog-Start;sid=xffRUSa71sfRZBiFsZLbWmm024EjHOYtejY=?Dept=dcc&CatalogCategoryI
+D=LgEKC0%2eNX6UAAADzpvbRvxPb

Please feel free to contact the SonyStyle team for further assistance.

Customer (Jonathan Rockway) - 02/04/2003 11:13 AM
I would be greatly appreciative if you guys were to release
specifications for the PEGNX70V's CF Slot. To be honest, I'd really
like to get a Bluetooth CF card so that I could browse the web and
listen to music at the same time. I am aware that Sony makes a
Bluetooth Memory Stick, but if I were to use this, I would be unable
to listen to music. Therefore I would be extremely happy to buy a CF
Bluetooth card so that I can perform the aforementioned activates
simultaneously. Thank you for your time and consideration.

Sincerely,

Jonathan T. Rockway
jrockway@imsa.edu

OcellNuri
02-04-2003, 03:30 PM
Originally posted by jrockway

We do not have information regarding Sony coming up with CF drivers. The Memory
+Stick slot is not compatible with other memory cards. If you are looking for
+extra storage, you could opt for the new Memory Stick Select Media.


Looks like this is canned answer #345.b I really wish they had the resources to have humans respond to these messages. "What" ever read this message doesn't seem to understand the situation. We don't want to put a CF card in the MS slot, we want to put a CF card in the CF slot. jrockway, I'd e-mail them back, quoting that snippet and explain that they don't understand what you're asking. I'm currious which canned answer would be kicked back to you.

jrockway
02-04-2003, 04:02 PM
Sorry for the offtopic post, but why would Sony disapprove of using the Wireless LAN card and listening to MP3s at the same time? Isn't that sort of why you would want the device? :-)

markgm
02-04-2003, 04:13 PM
Probably because battery life would approach a negative number!

Reggie
02-04-2003, 07:13 PM
Please Read:

I got a call from David Yang of Sony regarding the numerous emails you all have been sending to Sony's public relation officials. I would like to convey to everyone that in as much as we are all enthusiastic regarding a CF driver, David has said that they got all you emails and to stop sending CF driver related requests anymore.

I would agree that they have gotten the message already and bombarding them with emails is not the way to go and will be counter productive.

Just to let everyone know, Sony is visiting ClieSource and they do read posts but they are not allowed to reply.

Thank you.

blueflame
02-04-2003, 07:16 PM
hey guys, i got a response also, here it is

Dear Andras,

Thanks for your call earlier and for bringing your concerns/needs to our
attention. After our conversation I did read the posts on Cliesource.com.
Please know that you have reached the correct contact (myself and David
Yang). Please refrain from contacting others at Sony as it will reach a
dead end. David is currently out of the office and will return on Thursday.
We will resolve this matter upon his return. I have already contacted David
to let him know about this as well.

Best,

Rob Litt
Burson-Marsteller
(W) 858-646-3076
(F) 858-646-3053
rob_litt@sdg.bm.com

GOOD JOB EVERYONE, I THINK THAT WE HAVE MADE A GOOD IMPACT, CONGRADULATIONS, I EXPECT RESULTS, IF NOT, WE KNOW WHERE TO GO
CONGRADULATIONS EVERYONE
Andreas

ballistic
02-04-2003, 07:19 PM
The squeaky wheel gets the grease.;)

Evil Laugh!!!

n2ifp
02-04-2003, 07:39 PM
Over the years I have spent a lot of money on Sony products, so hopefully they will listen.

UI018397
02-04-2003, 07:40 PM
It's not just the CF driver that I want.

I also want API for SoundManager (in NX) and API for WiFi (so that we can build sniffers).

However, this CF driver incident is certain the first step in getting Sony's attention.

UI018397
02-04-2003, 07:45 PM
Oh ! I forgot about the IR and the cam!
I would be nice to use my NX as a webcam !

Sony has put together this excellent machine, but by witholding APIs, they are actually discouraging creativity and innovation.

nike33
02-04-2003, 08:13 PM
Reggie

Thanks for your request. Personally I fully intend to abide by it.

Furthermore I wish to now thank the ClieSource entity, for without this vehicle we would have not been able to provide the impact we have achieved.

However please take this opportunity to contact David Yang and indicate to him, we as a group are very desirous to proceed in solving the CF problem on a realistic time table. Sony has produced a wondrous PDA. All we simply seek is to make a fantastic product, all the more useful.

I would also, as an individual, would like to state that the Sony Consumer email site with its "sweet canned semi-robotic responses" was an affront to my intelligence. Hence I was forced to discover, and implement more productive forms of contact with Sony.

Long Live ClieSource!

GoldenTiger
02-04-2003, 08:30 PM
Originally posted by n2ifp
Over the years I have spent a lot of money on Sony products, so hopefully they will listen.

 

Same here... in the past 4 years I have purchased:

 

40" TV for my bedroom

60" HDTV rear-projected for my living room

Sony projector (cost about $7,000) for my home theatre

2 Sony Vaio Laptops

Many music products that are Sony branded

Playstation 1

Playstation 2

Dozens of playstation games (my BA's kids love them, and I'm a gamer myself... good all around :)!)

2 sony Clie PEG-S300

1 Sony Clie NX70v

1 Sony clie SJ30

Sony progressive scan dvd player

Sony directv with tivo SAT-T60 receiver

 

and those are just the major purchases...

 

I really hope our message gets through! Here's hoping... heck, Sony could even spin a positive-pr press release/news article if they do the drivers with ease to the effect of "they asked, and Sony listened, pushing products further ahead of competitors", etc. ANYTHING would help, an SDK, drivers, anything...

GoldenTiger
02-04-2003, 08:32 PM
This was my initial email:

 

<DIV>Customer (name editted) - 02/02/2003 02:05 PM</DIV>

<DIV>Hi,</DIV>
&nbsp;

<DIV>The lack of standard compact flash card support on the Sony Clie PEG-NX70V, NX60, and NZ90 Clies is desperately hurting the viability of these models. I bought an NX70V, but if future clie's do not support compact flash, at least any standard card except for memory ones so as not to compete with the Memory Stick (tm) technology (although it would be preferable to be able to use a MicroDrive compact flash card along with a high-capacity MS pro so I can store movies, lots of music, etc.) I will not be purchasing any future models and will opt for Newton or Palm(tm) branded Palm Pilots instead.</DIV>

<DIV>&nbsp;</DIV>

<DIV>Please, do the right thing for your users. Internal memory is greatly limited, with only 11mb available for use by the user. Allowing the use of standard compact flash card accessories and memory will synergize your product line and boost sales greatly, as Pocket PC users will see the Clie's as a viable solution, as well as boosting Palm-user sales due to the greatly enhanced usages of your product such as a portable movie and tv player, bluetooth compact flash cards, video camera (PLEASE increase the recording resolution! the nz90 did that for the still shots, please give 320x240 recording on the next Clie for video!!), etc.</DIV>
Thank you for your time and consideration,

(signature editted out)

&nbsp;

On another note, when I replied asking for a non-"canned" response saying that I had seen the exact same answers I was given word-for-word posted on forums, I did receive an actual reply.

blueflame
02-04-2003, 08:37 PM
i will aslo stop bugging them, but i do suggest everyon call david yang and let him know personally, just leave a nice message, he will fully get the impact of how important this is to us all, I would like to thank everyone who has helped this thread over the past few days. every person has made a difference
thanks everyone, keep up the good work
Andreas

GunMetalMan
02-04-2003, 08:45 PM
GoldenTiger,

I, like you have spent thousands of dollars on Sony equipment in the past:


Vaio Computer and accessories
Discman, Walkman, MiniDisc recorder
Clie N710C with memory sticks out the wazoo
Clie NX70V/UH with so many memory sticks and wireless lan stuff, my wife says I need a budget.


Think about all of the other things that we may have bought from Sony that you may have forgotten:


Sony Pictures (Movies)
Sony TV Productions
Sony Music
Parts in non-Sony products
CD-Roms/parts


I hope they do the right thing and support us as we have supported them in the past.

GoldenTiger
02-04-2003, 08:57 PM
I'll definitely give Mr. Yang a ring. I encourage all who emailed to as well.

ballistic
02-04-2003, 09:05 PM
Just in case someone from Sony is visiting these pages:

Current Sony Hardware

Clie NX70V w/WL100 card & 128MB MS
32" TV
Dolby Digital 5.1 Receiver
5-disc CD Changer
VCR
DVD Player
Remote Commander
PS2 w/ Network Adapter & a S-load of games
MD Discman
CD Walkman
Vaio Desktop
Kitchen CD/Clock Radio
Cordless Phone
Caller ID w/ Jog Dial
More blank CD-RW, VHS, MD media, movie tickets, DVDs, CDs than I care to take a guess at.

Easily $10K plus

Brand Loyalty? You bet. I want a CF driver!

nike33
02-04-2003, 09:06 PM
Folks

I feel that thanks to ClieSource, we have been able to become a band of UNIFIED NX users. The ClieSource vehicle, by allowing us communication amongst ourselves, has made meaninful contact with Sony possible.

I have just visited the Cliesource Home Page http://www.cliesource.com/forums/ and made a modest donation, conveniently through PayPal to ClieSource.

I personally feel it is imperative that we all support the ClieSource vehicle, which has allowed us to get together to forge a common goal.

Please consider donating any amount you can

Thank You All

Reggie
02-04-2003, 09:17 PM
Guys, while I thanked David for the call and for receiving our emails, I promised him that we would stop bugging them already and appologized for the inconvenience we have caused.

If you need to send a message to David, I suggest you start a new thread in General or NX forum called: "To David Yang of Sony". I will then email him to direct him to the thread.

Again, I think we have conveyed to them the message. Let's stop sending email or calling them.

Thanks.

nike33
02-04-2003, 10:45 PM
Reggie

I have the utmost respect for you. I am not sure how one gets to be ClieSourceStaff, whether you are Hired, or Elected, it is non-the less a position of respect.

However IMHO I found your last statement a wee bit on the over apologetic side to David Yang. You speak of "the inconvenience we have caused"

Well what about the “inconvenience” we have gone through, carrying a device around that has a very limited CF slot. Correct me if I am wrong, but EVERY OTHER HANDHELD OUT THERE, with the rapidly becoming popular dual slot configuration, has BOTH slots fully functional

Or what about the “inconvenience” we have suffered in the hands of the consumer email site with its "Canned Responses"

Reggie I do not wish to alienate you in any way. I fully understand your position as moderator and the responsibilities you must face and adhere to. I personally promise you that I will not email Mr. Yang and abide by your requests.

But please bear this in mind. David Yang’s position at Sony is "PR Strategist Handhelds, Memory Stick Media" I do not think of it as an "inconvenience" making him aware of the growing dissatisfaction of a large group of NX and future NZ users, having to carry around a device slot that is basically limited to one card. No, I do not think it is an inconvenience, I think it is his JOB to made aware by definition of his title.

In closing, In your respected opinion what resonable amount of time should we wait before Sony either gives us a VALID reason why there can be NO CF drivers or simply gives us or even SELLS us the drivers?

GoldenTiger
02-04-2003, 10:59 PM
I echo the above post's thoughts (nike33's).

Phalanx
02-04-2003, 11:20 PM
So is anyone going to start the "To David Yang of Sony" thread? I suggest Reggie or some other mod start the thread, list it as news, make the thread sticky, and then have everyone thank Mr. Yang in that thread and make requests there as well. Then Reggie can forward the thread url to Mr. Yang and he can view the thread everyday, if he so chooses.

nike33
02-04-2003, 11:34 PM
You know at first I thought the "To David Yang of Sony Thread" was nothing more than corporate PABULUM.

However, I now realize that it IS a GREAT way for us to publicly request change from Sony via Mr. Yang

What I mean; sending him emails directly would surly have "inconvenienced" the man, but would remain more or less private communications.

HOWEVER a PUBLIC THREAD would air all our takes on the CF problem .... FOR ALL TO SEE....... BRILLIANT

dmale7
02-04-2003, 11:42 PM
I love cliesource.

InquisitorTyrus
02-04-2003, 11:45 PM
We are doing good...keep flooding 'em!

GoldenTiger
02-05-2003, 12:09 AM
Up! I told a couple of NX70 owning friends about the thread and they've emailed, too!

Samagonistes
02-05-2003, 01:27 AM
Nike33 wrote:
"Well what about the “inconvenience” we have gone through, carrying a device around that has a very limited CF slot. Correct me if I am wrong, but EVERY OTHER HANDHELD OUT THERE, with the rapidly becoming popular dual slot configuration, has BOTH slots fully functional."

Just out of curiosity, did your machine come with specific literature that said that CF drivers out come out from Sony making the NX compatible with other CF cards? I read their press release, website and product support page, and nowhere does it promise such a feature. Therefore, the "inconvenience" you mention is one that was brought on by yourself in buying the device.

And as for e-mailing or not e-mailing David Yang is your prerogative, but complaining to the PR department is, in all liklihood, a dead end. Sure, you've managed to get their attention, but so what? Do you really think that they're going to abandon their Memory Stick?

If you're that dissatisfied with the darn thing, then sell it on eBay, but for God's sake, quit your *****ing! Sony doesn't owe you an update for the same reason why Honda doesn't give you new tires everytime they refresh the precious Civic you just bought! You don't like the policy? Then, buy a Palm. Simple, isn't it?!

Unregistered
02-05-2003, 01:30 AM
All of you really need a purpose deeper than complaining. Try picking up a newspaper. We're about to go to war, 7 astronauts just died a horrific death and you want to start a campaign for CF drivers? Get a clue.

pelaca
02-05-2003, 02:44 AM
Originally posted by Unregistered
All of you really need a purpose deeper than complaining. Try picking up a newspaper. We're about to go to war, 7 astronauts just died a horrific death and you want to start a campaign for CF drivers? Get a clue.

Cam on man...
Yes the dead it's really painful, but what do you want to do?
Stop to drink water for that? Stop to breath?
If you want to stop your live for all the bad thinks in the world, eat you CLIE battery and dead alone
Stop the posting of suicidal and grim notes on internet, that don’t help you…

flox23
02-05-2003, 02:48 AM
Oh what bright thoughts,.....

Why not try to achieve something ??? Why should I just sit there and be mad about my clie,... when I can do something,....

And there will be war with or without CF drivers, but I better like the idea of having war and CF driver than war and no CF.


Flo

flox23
02-05-2003, 02:49 AM
double post,....

THX again to everyone, to make that happen !!!!!!

I really think we got the attention we wanted, now give Sony some time to respond.

Flo


My families list of Sony:

2 digital cameras
2 notebooks
1 monitor
a lot of memorysticks
discman
walkman

pelaca
02-05-2003, 03:08 AM
Originally posted by Reggie
Please Read:

Just to let everyone know, Sony is visiting ClieSource and they do read posts but they are not allowed to reply.

Thank you.

Well...
If SONY is reading the posts...
I want to know, Why my CLIE buyed on USA doesn't has modem support like the CLIEs buyed on Japan?
Why SONY release some accesories only on Japan? if a lot of people outside Japan claim for one...
I can't think a good reason for that!!!
Please, on the next product or upgrade bring the same features and support to all the buyers...

Drexer
02-05-2003, 06:20 AM
That is great just got to work and now am happy.

my list
Desktop computer
desktop computer buner (girl"F")
CLie
DVD player (2)
DVD and CD's out the A hole
Digital camera (2)
TV (3)

I want to still be happy with my sony stuff but I cant keep this up forever

What Should be our next step sit and wait???

Unregistered
02-05-2003, 06:52 AM
Quote From Unregistered

"All of you really need a purpose deeper than complaining. Try picking up a newspaper. We're about to go to war, 7 astronauts just died a horrific death and you want to start a campaign for CF drivers? Get a clue."


YOU ARE THE ONE THAT HASN’T A CLUE!

NO VALID PARTY ONE ON THIS THREAD WOULD EVER DARE TO COMPARE THE COLOMBIA TRAGEDY, NOR THE POSSIBLE WAR WE ARE FACING, WITH A SET OF SILLY CF DRIVERS.

ONLY A CHICKEN UNREGISTERED MORON LIKE YOU, WOULD EVEN SUGGEST A COMPARISON!

GO CRAWL BACK INTO THE HOLE YOU CAME FROM!!!!

fuffer
02-05-2003, 07:38 AM
OK...you want someone registered to speak up? I will...

You guys need to take a step back and see how ridiculous this is getting! It is no secret that the CF slot was for WiFi. Those of you who hang here for sure know that.

So you're not getting your way. What do you do? Spam every person you can with a "Sony" e-mail address. Do you really think they are going to take you seriously? Do you think they are going to help you after pi$$ing them off?

This could have been handled SOOO much better, but instead, the campaign was hijacked by a bunch of teenagers who decided to flood the inboxes of anyone unfiortunate enough to be related even remotely to Sony.

I suggest you all step back, take a deep breath, and show some maturity. I am sure that they are aware of what you want. Seeing as they are the only ones who can help you, pray that you didn't tick them off...they have no obligation to help you.

Kevint
02-05-2003, 07:43 AM
For the record guys here's what I've just sent to Sony.

I've not read all this thread it's simply too big, but it looks like there's a lot of support for this, who knows perhaps they'll listen.

Cheers
Kevin

+ - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + -
Dear Sony

Let's have some CF drivers for the NX70V. Why limit the capabilities of an otherwise great machine?

I'm a big Sony fan, however unless I understand why you've failed to release CF drivers I can only assume that it's to do with you wanting to force the sales of your memory sticks. This kind of thing reflects very badly on Sony in the eyes of your customers. It really turns me off your products, makes you look arrogant and devalues your brand beyond belief.

Get it together and give the people who keep you all in employment what we want.

Thanks
Kevin
+ - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + -

pelaca
02-05-2003, 08:42 AM
Originally posted by fuffer
OK...you want someone registered to speak up? I will...

You guys need to take a step back and see how ridiculous this is getting! It is no secret that the CF slot was for WiFi. Those of you who hang here for sure know that.

So you're not getting your way. What do you do? Spam every person you can with a "Sony" e-mail address. Do you really think they are going to take you seriously? Do you think they are going to help you after pi$$ing them off?

This could have been handled SOOO much better, but instead, the campaign was hijacked by a bunch of teenagers who decided to flood the inboxes of anyone unfiortunate enough to be related even remotely to Sony.

I suggest you all step back, take a deep breath, and show some maturity. I am sure that they are aware of what you want. Seeing as they are the only ones who can help you, pray that you didn't tick them off...they have no obligation to help you.

I agree in part...
I understand that's a good method for get the SONY attention, but now you have to stop...
Leave the people at SONY make the work and wait...
The flooding don't help at this moment...
Be intelligent and stop the flooding or goto buy the last CD of new kids on the block...
In other part we've SONY customer and if SONY wants to have more customers, they have to take on consideration our feedback...
That's the idea... or not?

darngoodgonzo
02-05-2003, 09:24 AM
I agree that flooding every Inbox at Sony is not the solution. I did go through their support area and posted this question:

Will you be making a Bluetooth CF card that fits in the Expansion slot? If not, then will you be making a driver for 3rd party BT cards?

I personally feel that the the MS cards are a reasonable storage solution and would like to see the expansion slot used for communications cards. However, with the 11MB limit of free app memory, you really do need to have one or the other slots available for a memory card for the NX series to meet their full capabilities.

Here is the response I got from Sony:

Response (Alexis) - 02/05/2003 06:33 AM
Thank you for your interest in CLIE.

I do not have specific information regarding the future availability of a Bluetooth Compact Flash Card that fits in the Expansion Slot of the CLIE Handheld PEG-NX70V. As soon as announcements regarding new products introductions and updates are made available to our customers, they can be found at the following page:

http://news.sel.sony.com/homepage.adp

nike33
02-05-2003, 09:51 AM
fuffer

Thanks for your comments.

I sense your disapproval on the techniques we employed, I wonder what would you have done to get his problem solved ?

Please note however, Sony has not tried to solve the problem. Many have tried in the past to get Sony to provide the drivers or just information to let 3rd party drivers be written. In fact, this great forum sponsored a failed CF driver contest not long ago. Do you think Sony lifted a finger to help, NOPE.

Furthermore, Sony has a consumer email site that only spews out sweet useless canned responses. I have posted that this site was an affront to my intelligence. Hence it was necessary to move up the pressure.

Yes perhaps it is a monetary reason (MS sales ) that compels them not to release drivers.

THE FACT STILL REMAINS THAT THE CF SLOT IS FULLY FUNCTIONAL AND ONLY NEEDS DRIVERS TO WORK.

Had Sony built in a proprietary slot or hard wired the WiFi, I don't think anyone would be complaining.

Some have compared this to demanding new tires for free for your car when they have worn out. I would rather like to compare this, if we are going to stick with automotives, to a RECALL of sorts. A recall to enhance usability of very fine PDA. Staying on the automotive thought, the NX and more so the future NZ, are certainly not Pintos, but rather more like Rolls Royces in the price department. So shouldn't we get a better resolve from Sony?

Frankly whether or not we are going to get the drivers remains to be seen. This however, is the closest we have gotten from Sony, for a potentially realistic response.

One last thing, to those of you who have lambasted the rest of us with the worn out “you knew what you were buying so live with it line” Do us all a big favor, when and if we do get the CF drivers, PLEASE CRAZY GLUE YOUR WIFI CARD INTO PLACE PERMANENTLY!

BE BRAVE AND SHOW THE WORLD THAT YOU ARE HAPPY WITH WHAT YOU BOUGHT!

GunMetalMan
02-05-2003, 10:54 AM
In the immortal words of Ren Hoek:&nbsp; "Back off MAN!!!"

Give Sony time to respond!!!&nbsp;

Alistar
02-05-2003, 10:59 AM
Well, I have been watching this thread for a while now and would like to add my thoughts on the whole thing. First off I would like to see some CF drivers and I in fact payed the little extra for the NX in hopes of seeing someone develop a driver for this. It is not to say that my life will be completely ruined if I don't see it, but I payed more for the potential.
Secondly I would feel bad for those poor fellows slaving away trying to make a CF driver for the NX trying to make a name for themselves only to have Sony give in and release the drivers just days before they finish. Poor guys (or gals).
Hehe

hidden
02-05-2003, 12:31 PM
My question to Sony is how am I supposed to get memory and bluetooth into my NX60? I have the bluetooth memory stick, but lack of CF memory drivers prevents me from adding additional ram while the bluetooth stick is inserted. (My bluetooth devices are actually Sony/Ericsson as well).

While it could work, I'll be VERY upset if Sony decides to release a CF bluetooth module/driver combination instead of a CF memory driver. If they do, I hope they provide a trade-in program (straight across) for a BT MS --> BT CF.

pelaca
02-05-2003, 12:49 PM
Originally posted by hidden
My question to Sony is how am I supposed to get memory and bluetooth into my NX60? I have the bluetooth memory stick, but lack of CF memory drivers prevents me from adding additional ram while the bluetooth stick is inserted. (My bluetooth devices are actually Sony/Ericsson as well).

While it could work, I'll be VERY upset if Sony decides to release a CF bluetooth module/driver combination instead of a CF memory driver. If they do, I hope they provide a trade-in program (straight across) for a BT MS --> BT CF.

My question is more simple...
Why the Japanese machine support 3 analog modems and my $600 CLIE NX not. And why I haven't any option for buy a CLIE with english OS and CF analog modem support...

:mad: this is may face for you SONY...

GoldenTiger
02-05-2003, 02:02 PM
Those saying to back off are foolish. Many emails get attention... if we keep silent, they assume no one cares any more. Do you think if one person went to the white house and said "lower taxes!" they would do anything? NO. But if many people kept going and demonstrating for it, they would eventually.

LITTLESIX
02-05-2003, 04:19 PM
Originally posted by GoldenTiger
Those saying to back off are foolish. Many emails get attention... if we keep silent, they assume no one cares any more. Do you think if one person went to the white house and said "lower taxes!" they would do anything? NO. But if many people kept going and demonstrating for it, they would eventually.

You've gotten their attention; that's been evidenced. Now, the goal is to keep it, (and keep it productively).

I guarantee you the more bombarded this guy is with communication, the quicker he is going to be deleting it, and then making the CF drivers a back-burner issue.

Bombarding them has the same effect as a kid asking "are we there yet?" every six and 1/2 seconds.

Who do you think would get this guys' attention? A bombardment of emails that he doesn't have the time (and is slowly losing the inclination) to respond to, or ONE person speaking on behalf of the group in a concentrated effort?

Winning here is about playing the game successfully. Reggie had a good idea with the Petition Thread - where is it? dm

PS: The squeaky wheel will often times get the grease. Sometimes it just gets taken off the car and thrown in the trunk.

blueflame
02-05-2003, 05:16 PM
ok, we need a thread, ill start it, in started this one, i see no reason to let something like this die, im still in!!!
Andreas
CONSIDER THE THREAD STARTED

imadrin
02-05-2003, 05:36 PM
I HAVE A POSITIVE CF DRIVER RESPONSE!

I'm afraid currently we do not have drivers to make your CLIE Handheld compatible with CF memory cards. However let me assure you that our team is working on it and a release can be expected in the near future.

Look at that second sentence! a release can be expected?

anybody else get the same response?
should we believe it?

]{night[]wl
02-05-2003, 05:38 PM
Here's my e-mail to them
To whom it may concern
I have been a devoted Clie user for some time and have been impressed with the use and advanced fetures that have been a Clie mark
however the CF slot in the NX is useless all it's good for is WiFI and if you don't want to use it it's simply takeing up space. I and others who use the NX DEMAND full CF slot support! If all you plan to do is give us half baked devices then my next handheld will not be a Clie

I do hope they release the drivers

GoldenTiger
02-05-2003, 06:24 PM
If emails are stopped, they'll assume people no longer care and can leave drivers alone.

KEEP UP THE EMAILS EVERYONE. Get your friends who own Clies and any friends who are thinking of buying one to email!

LITTLESIX
02-05-2003, 07:29 PM
Originally posted by GoldenTiger
If emails are stopped, they'll assume people no longer care and can leave drivers alone.

Nobody suggested they stop. If they don't funnel down to a specific source, all your doing is alienating your audience because he's going to get aggravated having to delete the barrage day in and day out (that say the same things over and over). It's taking whatever legitimacy you hope to engender and halving it if not moreso. All you come across as is a child banging your spoon on your highchair. An avalanche of emails is not going to get somebody at Sony to say "OH, OK..........we'll develop one, we'll develop one just stop with the emails we can't take all this pressure..." :rolleyes:

Originally posted by GoldenTiger
KEEP UP THE EMAILS EVERYONE. Get your friends who own Clies and any friends who are thinking of buying one to email!

Yeah - if you want to hobble your "initiative" before it's even taken seriously.

Blazefire
02-05-2003, 08:15 PM
Just emailed both Lexar and Sandisk, just wanted to see what they would say. Just got a reponse from Sandisk:



Thanks for your message and interest in SanDisk. It would be Sony's responsibility to provide a driver for their Clie. As you can imagine, we'd be writing drivers all day and night if we did it for them. Hope this helps,

Mike

I knew it was a long shot, but I guess I'm a little excited by the effort put forth so far by everyone here. I'll post what the Lexar support says when I get it.

Clemenza
02-05-2003, 09:18 PM
Has anyone thought about power consumption issues with a CF memory card as opposed to the Memory Stick media? I know the latter are fairly battery friendly but I'm worried that accessing large media files from a CF card (entire movies, etc, which is why we all want the thing) might kill the battery after just one movie. I know there's always the option of the portable battery pack, etc, but the power drain issue is still something to consider...

I don't have any experience with CF memory cards; for those who do, what has been your experience with power consumption?

edeab220
02-05-2003, 09:21 PM
I don't own an NX series yet...but I might soon if we get this CF driver thing on the right track...

Good work everyone!

My suggestion: Why don't we start a fund, and once it goes up to an amount we like, we go to Sandisk or Lexar and we pay them to give us a driver?

Might be a long shot...but it might work...(or not :rolleyes: )

fuffer
02-05-2003, 10:03 PM
Originally posted by nike33
fuffer

Thanks for your comments.

I sense your disapproval on the techniques we employed, I wonder what would you have done to get his problem solved ?

Please note however, Sony has not tried to solve the problem. Many have tried in the past to get Sony to provide the drivers or just information to let 3rd party drivers be written. In fact, this great forum sponsored a failed CF driver contest not long ago. Do you think Sony lifted a finger to help, NOPE.

Furthermore, Sony has a consumer email site that only spews out sweet useless canned responses. I have posted that this site was an affront to my intelligence. Hence it was necessary to move up the pressure.

Yes perhaps it is a monetary reason (MS sales ) that compels them not to release drivers.

THE FACT STILL REMAINS THAT THE CF SLOT IS FULLY FUNCTIONAL AND ONLY NEEDS DRIVERS TO WORK.

Had Sony built in a proprietary slot or hard wired the WiFi, I don't think anyone would be complaining.

Some have compared this to demanding new tires for free for your car when they have worn out. I would rather like to compare this, if we are going to stick with automotives, to a RECALL of sorts. A recall to enhance usability of very fine PDA. Staying on the automotive thought, the NX and more so the future NZ, are certainly not Pintos, but rather more like Rolls Royces in the price department. So shouldn't we get a better resolve from Sony?

Frankly whether or not we are going to get the drivers remains to be seen. This however, is the closest we have gotten from Sony, for a potentially realistic response.

One last thing, to those of you who have lambasted the rest of us with the worn out “you knew what you were buying so live with it line” Do us all a big favor, when and if we do get the CF drivers, PLEASE CRAZY GLUE YOUR WIFI CARD INTO PLACE PERMANENTLY!

BE BRAVE AND SHOW THE WORLD THAT YOU ARE HAPPY WITH WHAT YOU BOUGHT!

Exactly my thought. I am very happy with what I bought. What I bought is a PDA with a WiFi slot.

If they add the CF drivers, then great! Otherwise, why are some people acting like it's their God-given right to have drivers? Sony has no obligation to do it. Period. We, as a group, are .001% of their customer base. We, as a group, can tick them off so much by flooding their inbox that they can just decide to lose half of the .001% of their customers and do nothing.

If we do a polite, concentrated, petition like tactic, I guarantee that you will get better results. Saying "If we don't continue the e-mails, they'll put it on the back burner" is a cop-out.

]{night[]wl
02-05-2003, 10:04 PM
I just receved a responce from Sony stateing they are working on the driver. and i do plan to keep bugging them so they know i haven't forgoten >:)

ClieNut
02-05-2003, 10:12 PM
This is the response that I just received from Sony:

The PEG-NX70V CLIE is not compatible with the Keyboards and the CF cards. We do not have drivers to make the PEG-NX70V CLIE compatible with these accessories.

Reggie
02-05-2003, 11:49 PM
PLEASE READ:

Again, I was able to speak with Mr. David Yang of Sony and as with my suggestion, he is proposing that we rather create a formal petition rather than sending numerous emails which they wouldn't have time to read and reply to.

I have created a new thread. I hope everyone supports it:
Sony CF Driver Petition Brainstorming (http://www.cliesource.com/forums/showthread.php?s=&threadid=2825)

BClie2k
02-06-2003, 12:13 AM
The petition will only work if we all believe it will and we all work hard to make it happen. This might sound foolish but positive thinking always gives better results than negative arguments about how bad an idea could be instead of stating a solution.

My petition will be to give all complash flash developers access to the APIs or other files necessaries to make the Clie Compact Flash slot more useful for Clie users. Handspring made modules for the Visor, but it also gave other companies complete support by giving them all the tools they needed. The Visor was a big success and we all remember that. The Visor never failed, it just aged and Handspring stopped upgrading it because their ultimate plan was the Treo. Now, The Sony Clie could become a more powerful PDA for any user if it gives developers the key to the locked that exist in the Clie CF. I can see more people buying Clies than any other PDA if Sony make this decission. After all success is all about the customer. If we don't like it we don't buy it and we tell everybody else how much we hate that product. On the other had if we like it we will keep buying future versions and we will advertise how good the product is FOR FREE. As of today, I have to saddly say that SONY is not making many customers happy and that is a big mistake that can easily be solved.

Al

Miratos
02-06-2003, 09:02 AM
Having recently worked at a call center (for DISH Network), I thought I'd put in my two cents about corporate policy here. Has anyone else found it strange that about half of the representatives at Sony have said the CF drivers are in development, and half have said Sony has no plans to develop such drivers? This is rather sloppy policy, and as I see it, there are one of two possibilities causing the discrepancy:

1. Some of the representatives are resourceful enough to figure out who's developing the drivers already; or

2. No one really knows what the heck is going on.

I'm in the process of e-mailing Sony with the text of both "canned" messages - the one that says the CF driver is in development, and the one that says it isn't - and asking which one of these is correct, since both of them can't be. Hopefully this question will be escalated to the point where someone who really knows what's going on will answer it. I'll post the reply here once I have it.

I mention this mostly because, if Sony is already developing a driver, pestering them is not going to make it any faster. If, however, they aren't developing one, that means about half of their reps are (knowingly or not) giving out false information, and I'm sure you all agree that's not acceptable at all.

Miratos
02-06-2003, 09:23 AM
I am writing to ask whether Sony is currently developing CompactFlash drivers for the Clie NX70V, so that it can support CF memory, modems, and other devices. You may already be aware that there is a growing campaign on the forums at www.cliesource.com to petition Sony to release such drivers, and several people have already made inquiries. However, the responses from Sony representatives have been somewhat inconsistent, and I am writing to try to clear up some confusion.

The majority of people who contacted Sony asking about CF drivers received one of the two following stock messages:

1. We do not have information regarding Sony coming up with CF drivers. The Memory Stick slot is not compatible with other memory cards. If you are looking for extra storage, you could opt for the new Memory Stick Select Media.

The Memory Stick Select media with Memory Select Function incorporates multiple 128MB memory units, which can be selected by a user via a mechanical switch on the media. Each memory unit can be used to categorize various types of data, for example using one memory unit for business data and the other for personal content. Memory Stick media with Memory Select Function is compatible with current Memory Stick-compatible products supporting 128MB capacity.

2. You suggestion could be of great value for us. Sony is working on the CF drivers for CLIEs and it will be released shortly.As soon as announcements regarding new product introductions are made available to the public, they can be found at the following URL

Now, possibly I'm missing something here, but it seems odd to me that some of your representatives said a CF driver is in development, while others said Sony has no plans of developing a driver. In addition, I'd like to comment that the response numbered "1" above includes an unnecessary and largely unrelated sales pitch for a product that does not solve the CF storage problem. I do, of course, realize that Sony wants to encourage customers to buy Sony Memory Stick products, but including a standard CF slot and then making it compatible with only one of the hundreds of CF cards on the market (the Sony WL100 card) only makes Sony look money-hungry and stingy. The fact is, most users would probably like to use CF memory and Memory Stick media at the same time for maximum storage capacity; I know that if this were possible, I would certainly do it.

In any case, I would very much appreciate if someone could please clear up the discrepancy I noted above: Is Sony, or is Sony not, currently developing universal CF drivers for the Clie? This information might be useful to forward to all of your representatives who deal with Clie's, as well, so that anyone making an inquiry gets the same response.

I eagerly await a response (and a CF driver),

Jason Feldstein

ldenning
02-06-2003, 12:59 PM
Sony,

It is a moral imperative for your crack engineers to write the general purpose CF slot driver for your loyal owners of the Clie NX line of PDA's. You have designed nearly the perfect PDA, one that I instantly gave up my Pocketpc for because of the terrible slowdowns of Windows and the relatively clunkiness of the interface, to come back into the world of simple and elegant Palm compatibility. One problem, you included this CF card slot that would fill an immediate of so many to use the myriad number of great CF devices out there, especially the IBM microdrive!

Please finish the dream for us and fully enable the CF slot with a workable driver for all major devices.

Thanks,
Lowell Denning
Silver Spring, MD

mportuesi
02-06-2003, 01:11 PM
Here's the letter I just sent via the SonyStyle customer form...

I am an owner of a CLIE NX-70V handheld. I very much like its audio
and video capabilities, and its memory stick support is much appreciated.

However, I am writing to ask that Sony provide support for other
peripherals that will fit into its Compact Flash wireless slot, such as
memory cards. This will make the CLIE even more useful, since we could use
the Compact Flash slot for other peripherals in conjunction with Memory
Stick peripherals. For instance, I could use the Memory Stick
Bluetooth option, together with a Compact Flash memory card. Or I could use a
Compact Flash modem together with Memory Stick memory.

Supporting the Compact Flash slot would make the NX series CLIE even
more desirable to potential buyers, and would make the existing customers
think very highly of Sony. Will you consider this?

Thank you,
Michael Portuesi
mportuesi@yahoo.com

vcleniuk
02-06-2003, 01:28 PM
Here's my e-mail:

CF Drivers for Clie

Sony,

Please create CF drivers for CLIE. I purchased a CLIE NX70V because of the number of features it offers, it can be used for so many things. Having a CF slot that can't be used for memory expansion or micro-drives opposes that. It's counter-intuitive.

I'd like to purchase a CF modem, CF bluetooth and CF memory / micro-drive to get the most out of my CLIE, but right now I can't. I don't have access to WiFi at home or office, so that's not an option.

Sony CLIE users are very loyal. A fully enabled CF slot would keep us as customers far into the future. We like to show off our CLIE's... a full function CF slot would be a major bragging point.

Phalanx
02-06-2003, 04:20 PM
Miratos--

I'm awaiting the response that Sony will give you. Please post their email as soon as you get it!

zzv347
02-06-2003, 05:30 PM
Just a thought.

As we have all seen the responses from Sony's Tech support are Canned.

The response service that Sony uses for it's e-mails is outsourced, which probably means that pay per transaction. Usually $10+ a transaction.

We have made 200 posts to this thread, so lets assume each one of those resulted in an e-mail to Sony.

200 * $10 = $2000

So hey at least three of us in this group got there NX's without giving a cent to Sony.

Perhaps it is time to stop mailing technical support and use the productive channels we have now opened.

Of course this is unless your a big fan of canned food....

nextyoyoma
02-06-2003, 06:03 PM
Sony TECH SUPPORT is outsourced, and "partially automated." BUT! There is a way to contact sony to make SURE they read it. I have no way of knowing if it would outsourced, but i do know that someone would actually read it. Instead of emailing sony tech support, sign up for sony Customer Care, and send a complaint that way. I've used that service twice and gotten an original response from someone with a name. Hopefully with this approach, more emails will reach a real person instead of being deflected by the "partially automated" portion of tech support.

rclayton
02-06-2003, 06:51 PM
I have to agree with Reggie....if we continue to harrass Sony about this, they aren't going to want to help us. If we work together responsibly to make our voices heard (petition) then I feel they would be more inclinded to help.

I was tempted to post a couple of phone numbers for people who work in 'the office of the president' (as they told me many times over the phone)....but instead of creating a headache for Sony.....go sign the petition and tell anyone you know with an NX to sign it.

I'm not saying we all just give up...but I think channeling our efforts into one will me more productive.....

GoldenTiger
02-06-2003, 06:57 PM
ZZ, sorry, but LOL! Outsourced tech support by email is about 35 cents per customer per month if you sign up EVERYONE who registers a product, or 10-20 cents per incident (not email, but per incident thread). I run a web hosting and graphics design business, part of my tech support is outsourced. I know the costs... Sony can probably get it cheaper than I can, too!

Agonistes
02-07-2003, 03:44 AM
My e-mail to Sony:

Dear Sir or Madam,

It is with heavy heart and redden face that I must apologize for the infantile and inane behaviour demonstrated by those that claim to seek the betterment of the CLIE enthusiasts.

Not all of us are this misled, like an angry mob mindlessly roaming the countryside looking for a cause to assuage the absence of a deeper meaning. While I too seek CF drivers, I realize that the ultimate decision is you, and that you aren't persuaded by such mindless rantings of a few high school kids and "adults" with too much time on their hands and not enough purpose in their lives.

In the end, it's a piece of software, and I, for one, will not lose sleep over the absence of it.

With regards,
Agonistes Mardovich

zzv347
02-07-2003, 04:04 AM
Hi GoldenTiger,

I won't get into a deep discussion on cost per transaction in CRM and perhaps costs are significantly less in an automated response environment.

However, from Clients that I have worked with they using outsourced CRM response it's significantly more than 10 cents.

Anyway the point I was making was that we have Sony's attention let's keep it in a meaningful way. :-)

Ken Tsui
02-07-2003, 04:29 AM
Just a thought:
Would it be shooting in SONY's own feet to develop CF driver while SONY just acquired the "USB-on-the-go" technology? Since this "USB-technology" would probably bring more flexibility and expansion-possibility to future Clies. And IF they DO develop the CF drivers for us, wouldn't that be contradicting, in the perspect of "attracting customers to future clies"?

Or it's simply my misunderstanding of the USB thing......

Anyway, I would love to get my hands on bluetooth CF card on my beloved NX70

nike33
02-07-2003, 06:27 AM
Agonistes

Just wondering who died and made you GOD?

If the CF drivers are of such little importance and use to you, why go out of the way to insult the very people that are trying to accomplish this? THE VERY PEOPLE WHO HAVE GOTTEN CLOSER THAN ANY ONE HAS BEFORE.

NO ONE is losing sleep except YOU it seems, a 4:44 AM post?????

Furthermore, a reality check, Sony is a company, and we are THE CUSTOMERS, no need to apologize to them for our behavior. No need to reiterate the old “THE CUSTOMER IS ALWAYS ……..

Yes, these drivers are insignificant in the realm of things. We are living in very difficult times! BUT a small victory for the customers from Sony, would simply feel good.

NO! IT SEEMS YOU ARE THE ONE WITH TOO MUCH TIME ON YOUR HANDS BY ERRONEOUSLY APPOINTING YOURSELF AS OUR SPOKESPERSON TO SONY.

Do me a big personal favor, NEVER EVER REGISTER....TROLL

P.S. Is it me, but if I rearrange the letters in you name, does it not almost spell ANTAGONIST?????? Hmmmm.

toad
02-07-2003, 07:23 AM
I wand CF on my Clie'.

End of Story. Sony, make it happen.

Drexer
02-07-2003, 07:42 AM
Agonistes
Talk for your self, I dont know you and dont want you talking for me. I didnt vote for you and I did give any power to speek for me. SO DONT.

Thanks

Drexer

pelaca
02-07-2003, 08:11 AM
Originally posted by Agonistes
My e-mail to Sony:

Dear Sir or Madam,

It is with heavy heart and redden face that I must apologize for the infantile and inane behaviour demonstrated by those that claim to seek the betterment of the CLIE enthusiasts.

Not all of us are this misled, like an angry mob mindlessly roaming the countryside looking for a cause to assuage the absence of a deeper meaning. While I too seek CF drivers, I realize that the ultimate decision is you, and that you aren't persuaded by such mindless rantings of a few high school kids and "adults" with too much time on their hands and not enough purpose in their lives.

In the end, it's a piece of software, and I, for one, will not lose sleep over the absence of it.

With regards,
Agonistes Mardovich

Sorry... but... if you don't send any flood to Sony, why you apologize with them... are you the father of one of the flooders?
I sent only one mail about the CF, because I don't agree the flooding, and I don't want to apologize for it...

blueflame
02-07-2003, 08:20 AM
what is with people and shooting themselves in the foot, it seems to me that agonistes is doing what sony is: working against himself. why would you apologize for something that would help so much, and would casue so little distress, how much do you think these emails to the sony outsources is bugging them? NONE, or very little, so why dont you stop being negetive and be positive, help the casue dont work against it, like EVERYONE ESLE ON THIS THREAD
thanks
Andreas

erik
02-07-2003, 08:23 AM
Agonistes Mardovich,

u are in the wrong forum

u talking to yourself and for yourself

who voted u as a representative

u suffering from insomnia

good boy good boy, go get some sleep

:D

jledesma
02-07-2003, 09:56 AM
Let's fill up that petition, ok? We've got the right people listening (at least that's what we think) Now let's make them realize that we have the maturity and the brains to do things right.

I'm amazed with all that happened here. If all communities in the world were as united and cooperative as this one is it would be a better world.

nike33
02-07-2003, 10:08 AM
To the day that the CF and MS happily coexist on our NX's!

Keep up the good work folks!

Agonistes
02-07-2003, 10:14 AM
To those of you that don't understand the meaning of irony, here it is:

"the use of words to express something other than and especially the opposite of the literal meaning"

I never sent an e-mail to Sony. I wrote it to point out the mindless fervor that's going on right now. Of course I'm not the appointed representative of cliesource, but neither are you. Voicing your opinion loudly (ALL CAPS) does not mean that it is the only one.

And as for staying up late, remember that the rest of the world is not on U.S. time. I live in Japan, where it's Friday night.

Nike33, if you're so adamant about this CF driver, why aren't you signed up on the petition? I just went through the entire list, and for some reason, the VIGOROUS RANCOR you display on this thread is only a muted whimper on that petition. Come on, sign up. Show your brother in arms that you, too, are a true contributor to the cause, and not just some village idiot with firecrackers and making noise!

BClie2k
02-07-2003, 10:25 AM
Agonistes is coming from the Darkside (Pocket PC) and he wants to stop Palm from RULING. This is a clever spy technique that is used to make people think that we are just a bunch of clowns. Someone please ban this moron from this board for treason and bad representation of all of us.

Let's report this guy to the ClieSource Moderators and Administrators.

Thanks,

Al

pelaca
02-07-2003, 12:43 PM
Originally posted by Agonistes
To those of you that don't understand the meaning of irony, here it is:

"the use of words to express something other than and especially the opposite of the literal meaning"

I never sent an e-mail to Sony. I wrote it to point out the mindless fervor that's going on right now. Of course I'm not the appointed representative of cliesource, but neither are you. Voicing your opinion loudly (ALL CAPS) does not mean that it is the only one.

And as for staying up late, remember that the rest of the world is not on U.S. time. I live in Japan, where it's Friday night.

Nike33, if you're so adamant about this CF driver, why aren't you signed up on the petition? I just went through the entire list, and for some reason, the VIGOROUS RANCOR you display on this thread is only a muted whimper on that petition. Come on, sign up. Show your brother in arms that you, too, are a true contributor to the cause, and not just some village idiot with firecrackers and making noise!

I've a question...
How old are you?

Pseudo Nim
02-08-2003, 08:22 AM
Originally posted by GoldenTiger
Those saying to back off are foolish. Many emails get attention... if we keep silent, they assume no one cares any more. Do you think if one person went to the white house and said "lower taxes!" they would do anything? NO. But if many people kept going and demonstrating for it, they would eventually.

No way dude. If we stop, there's NO WAY Sony would think we don't care anymore. After such a HUGE fuss, it's impossible that people would give it up over one day [and anyway, people won't. =) ]

-pN

Agonistes
02-08-2003, 08:12 PM
Originally posted by pelaca


I've a question...
How old are you?

Old enough to discern between well-thought out strategies that will get a company (in this case, Sony) to do what you want and irritating e-mails that are equivalent to throwing a tamper tantrum.

Don't get me wrong, there are legitimate complaints/wishes (as evidenced by e-mails from a select few on this board). However, when we let misguided revolutionaries (e.g., Nike33) dictate how we should communicate to Sony, that's when the whole cause is lost.

Just because my opinions vary from yours doesn't mean that I'm some sort of malcontent or should be disallowed to register to this site or even a "PocketPC spy," as someone put it. Considering that this is an open forum (that I believe is based in the U.S.), I find it ironic that there are those that would silence me simply because my opinions vary from theirs. Where is this sense of Palm "community" so many often speak about, or is it simply a cult made up of a dictatorial few who simply happen to SPEAK IN ALL CAPS whenever their emotions spike?

Agonistes Mardovich

you are smart
02-08-2003, 08:25 PM
My guess is they are irritated by the pseudo-intellectualism of which your posts reek. By the way, no one "spoke" of a palm community or "spoke" in all caps, though they may have TYPED it.

Agonistes
02-08-2003, 10:29 PM
Originally posted by you are smart
My guess is they are irritated by the pseudo-intellectualism of which your posts reek. By the way, no one "spoke" of a palm community or "spoke" in all caps, though they may have TYPED it.

Psuedo-intellectualism? Because I can write with vocabulary beyond the one or two syllables commonly found on this site, you assume that I'm trying to be intellectual? I follow a single edict in life: say what you mean, and mean what you say.

Oh, and by the way, writing is a form of "speaking." Take some literature classes, and you'll understand.

jledesma
02-08-2003, 11:36 PM
Sorry to ring a bell on all of you guys flaming Mr. Agonistes. The whole point of this forum is to make a point with Sony, not among ourselves.

And Agonistes, you should be very proud of your extense vocabulary, please use it in a productive way. And may I remind you that even though this forum is hosted in the U.S. (God bless America). There is also a really big bunch of us who are from abroad and it's sometimes cumbersome to correctly type in a foreing languaje. So please spare us all and let us speak in lovely mono and bi-syllabic words.

Let's keep focused on what we want, CF drivers.

Unregistered
02-09-2003, 12:02 AM
Agonistes

I have, with great interest, followed the "flareup" in this thread. In my humble opinion your initial post was far more inflammatory and unnecessary, than the responses to your post;

"I must apologize for the infantile and inane behaviour demonstrated by those that claim to seek the betterment of the CLIE enthusiasts.

"I realize that the ultimate decision is you, and that you aren't persuaded by such mindless rantings of a few high school kids and "adults" with too much time on their hands and not enough purpose in their lives. "

You then, went on to explain your position, but what was the point of making:

"I never sent an e-mail to Sony. I wrote it to point out the mindless fervor that's going on right now"

Then, you continued to defend your actions, but also continued to "Zing" the posters on this thread;

"Don't get me wrong, there are legitimate complaints/wishes (as evidenced by e-mails from a select few on this board)"

What do you think the non-select many feel about this statement. But finally, the king "zinger";

"Because I can write with vocabulary beyond the one or two syllables commonly found on this site"

Sir, In my humble opinion, it is you that owes this thread an apology.

Agonistes
02-09-2003, 02:47 AM
Dear Guest and all posters,

First, allow to apologize for generalizing (and untintentionally belittling) everyone's desire for CF drivers. My aim was to highlight the somewhat mob mentality of "let's bombard Sony with e-mails." I realize in reading my previous posts that I did not clearly establish this. I do come off sounding arrogant and pendantic. My wish was not to irritate and enflame, but rather to point out that we have to take a strategic view of this campaign (ala Petition).

However, there are those on this board that feel that simply engendering a mob mentality will force Sony to see it our way. If we're using quotes, then here goes:

Nike33 writes:

"NO! IT SEEMS YOU ARE THE ONE WITH TOO MUCH TIME ON YOUR HANDS BY ERRONEOUSLY APPOINTING YOURSELF AS OUR SPOKESPERSON TO SONY.

Do me a big personal favor, NEVER EVER REGISTER....TROLL

P.S. Is it me, but if I rearrange the letters in you name, does it not almost spell ANTAGONIST?????? Hmmmm."

erik writes:

"who voted u as a representative

u suffering from insomnia

good boy good boy, go get some sleep."

BClie2K writes:

"Agonistes is coming from the Darkside (Pocket PC) and he wants to stop Palm from RULING. This is a clever spy technique that is used to make people think that we are just a bunch of clowns. Someone please ban this moron from this board for treason and bad representation of all of us.

Let's report this guy to the ClieSource Moderators and Administrators."

To these individuals, you must also ask why the need to "Zing."

Unregistered
02-09-2003, 11:53 AM
Me too...

Sony, I ain't buying util.
Ian Mah.

pkrock
02-09-2003, 01:02 PM
We need Drivers!

GoldenTiger
02-09-2003, 05:03 PM
Originally posted by zzv347
Hi GoldenTiger,

I won't get into a deep discussion on cost per transaction in CRM and perhaps costs are significantly less in an automated response environment.

However, from Clients that I have worked with they using outsourced CRM response it's significantly more than 10 cents.

Anyway the point I was making was that we have Sony's attention let's keep it in a meaningful way. :-)


Bobcares is one of the companies I use, as well as hostworks, adminme,&nbsp;and actsupport. The services they provide are great, and the prices I pay aren't high. While I can't reveal the exact amounts, they are significantly less than the prices you had previously quoted. What I was saying is that some large companies may be able to get outsourced support as cheap as 10-15 cents/ticket because of their volume, etc. I use them for basic problems, and advanced or extensive problems my inhouse staff takes care of.

Yes, sending emails and calling does cost Sony money, but it's not much at all to them, and at least the initial wave was the only way to get Sony's attention due to the size of the company. Now that we've done that, productivity must begin.

worldinmyeyes
02-09-2003, 08:19 PM
I think Sony will listen. It's in their best interest IMO, for several reasons:

1. This NX series is beyond the initial product lifecycle...probably they are in the middle to end of it with the release of the NZ series around the corner. Most of us have at least one or two memory sticks, so they've gotten their revenues from us there. Maybe it was no accident that they waited for the drivers for this...to maximize MS sales in the short term.

2. We are a small segment of their overall PDA market. It's not going to *seriously* impact their memory stick sales. That may seem contradictory to the first point - and maybe it is!

3. Having CF support would certainly make a strong case for the NX being the best overall PDA hands down. Most of us feel that way now, but their are PPC users who might be swayed to seriously evaluate Sony in the future. A big reason many don't like Sony is the MS issue.

4. They have an opportunity to really be heroes here. It's like when Coke took away the original and replaced it with New Coke. The masses were furious. Eventually they were the good guys when the returned Coke Classic to the public. Here, Sony will be the good guys if they give us the driver, and we'll all appreciate it a whole lot more than if it was originally part of the device to begin with.

reggae
02-09-2003, 10:51 PM
while i feel agonistes methods were way off base, i have to admit that i share some of his beliefs. imho, we should register our wishes/complaints in a constructive manner. everyone knows how they react to someone/something that has the wrong approach. as human beings, we tend to lose the ability to separate the messenger from the message sometimes.

the message is that we need/want cf drivers. how we deliver that message is key. delivering it with a bullet, bomb, rock, harsh words, or mail bombardment is only going to make someone NOT want to give us what we want. let's do it right.

the moderator already told us this: sign the petition, tell sony what drivers you need/want, and let's approach them with a single voice... in a respectful manner. they'll get the message. if they don't then it's their fault when we don't buy the NXZ100 or whatever the next model is. it's really that simple and it's the reason we have coke classic.

tubbycub
02-10-2003, 12:03 AM
Writing to Sony is useless, you mail will just be directed into the trash bin. Do you think they would give a sh*t&nbsp;about that?

&nbsp;Real action will create more impact. Why don't we start some of parade outside the Sony HQ to boycott this?

Let the media know, let the world know!

reggae
02-10-2003, 12:38 AM
LOL!

Yeah, we can't even get 300 people to sign the petition in a weeks time. How many people could we get to meet in front of SONY HQ for an afternoon? 10? That would be HUGE parade! The WORLD would know.

nike33
02-10-2003, 10:54 AM
I just received this email from Sony:

Response (Jamie) - 02/10/2003 08:29 AM
Thank you for contacting us with your query regarding the CF Card drivers for the CLIE models.

The CF card drivers are not available for the CLIE models. You would have to check with dealers in your area for the availability of third party CF drivers for the Sony CLIE models. You can locate your nearest dealer at the link provided below. Please enter only your area zip code to locate all the dealers in your area.

http://www.sel.sony.com/SEL/consumer/ss5/locator.shtml

The SonyStyle team is available to assist you with further inquiries.


I realize this is from their outsource site. Just looking for commentary and suggestions.

Thanks

nike33
02-10-2003, 10:54 AM
I just received this email from Sony:

Response (Jamie) - 02/10/2003 08:29 AM
Thank you for contacting us with your query regarding the CF Card drivers for the CLIE models.

The CF card drivers are not available for the CLIE models. You would have to check with dealers in your area for the availability of third party CF drivers for the Sony CLIE models. You can locate your nearest dealer at the link provided below. Please enter only your area zip code to locate all the dealers in your area.

http://www.sel.sony.com/SEL/consumer/ss5/locator.shtml

The SonyStyle team is available to assist you with further inquiries.


I realize this is from their outsource site. Just looking for commentary and suggestions.

Thanks

Miratos
02-10-2003, 11:28 AM
My original letter is viewable above; my reply to this email is below.

-------
Mr. Feldstein,

First, the communications slot on the CLIÉ PEG-NX and NZ series devices was never advertised as a standard CF card slot. In all of Sony's literature (product marketing collateral and otherwise), Sony has been upfront about the capabilities of the slot.

Second, as a matter of corporate policy, we do not disclose information on any product or service development. We will investigate your claim that a representative from Sony is suggesting or making claims that we are creating this CF driver software.

Regards,
David D. Yang
Sony Electronics
Corporate Communications
-------

> First, the communications slot on the CLIÉ PEG-NX and NZ
> series devices was never advertised as a standard CF card
> slot. In all of Sony's literature (product marketing
> collateral and otherwise), Sony has been upfront about the
> capabilities of the slot.

I agree that Sony has been very upfront about what the included CF driver will support - namely, the WL100. however, the fact remains that it *IS* a standard CF slot. That a driver has already been written to support several analog CF modems proves this beyond a doubt. Just as an example, if I sold a desktop PC with a USB port, but the driver I included was such that the port could only support ONE external peripheral (which, coincidentally, I also manufactured), I could easily expect people to e-mail me asking for USB drivers to support all devices, as USB is a standardized architecture. The real situtation is no different from my hypothetical one. If Sony wanted to avoid questions as to why the NX series is the only handheld on the market with a (physically) standard CF slot but no universal driver, you should have created your own expansion slot, a la Handspring's Springboard slot.

> Second, as a matter of corporate policy, we do not disclose
> information on any product or service development. We will
> investigate your claim that a representative from Sony is
> suggesting or making claims that we are creating this CF
> driver software.

Thank you; I appreciate the follow-up.

Jason Feldstein

pelaca
02-10-2003, 11:37 AM
Originally posted by Miratos
My original letter is viewable above; my reply to this email is below.

-------
Mr. Feldstein,

First, the communications slot on the CLIÉ PEG-NX and NZ series devices was never advertised as a standard CF card slot. In all of Sony's literature (product marketing collateral and otherwise), Sony has been upfront about the capabilities of the slot.

Second, as a matter of corporate policy, we do not disclose information on any product or service development. We will investigate your claim that a representative from Sony is suggesting or making claims that we are creating this CF driver software.

Regards,
David D. Yang
Sony Electronics
Corporate Communications
-------

> First, the communications slot on the CLIÉ PEG-NX and NZ
> series devices was never advertised as a standard CF card
> slot. In all of Sony's literature (product marketing
> collateral and otherwise), Sony has been upfront about the
> capabilities of the slot.

I agree that Sony has been very upfront about what the included CF driver will support - namely, the WL100. however, the fact remains that it *IS* a standard CF slot. That a driver has already been written to support several analog CF modems proves this beyond a doubt. Just as an example, if I sold a desktop PC with a USB port, but the driver I included was such that the port could only support ONE external peripheral (which, coincidentally, I also manufactured), I could easily expect people to e-mail me asking for USB drivers to support all devices, as USB is a standardized architecture. The real situtation is no different from my hypothetical one. If Sony wanted to avoid questions as to why the NX series is the only handheld on the market with a (physically) standard CF slot but no universal driver, you should have created your own expansion slot, a la Handspring's Springboard slot.

> Second, as a matter of corporate policy, we do not disclose
> information on any product or service development. We will
> investigate your claim that a representative from Sony is
> suggesting or making claims that we are creating this CF
> driver software.

Thank you; I appreciate the follow-up.

Jason Feldstein


Well... Sound like SONY don't want to release any driver, SDK or information...

Miratos
02-10-2003, 11:53 AM
Hi Jason,

I am familiar with this problem and with the thread on the Clie forum.

The CFA has no technical staff capable of writing a driver.

It is obvious that Sony does not want any CompactFlash cards to be used in the Clie. They want only their proprietary Memory Sticks to be used for data storage. If they could have used the Memory Stick interface for I/O cards as they had originally told users, they certainly would not have added the CompactFlash slot.

It is entirely possible that the CF+ I/O driver included by Sony is written in such a way to prevent the CF slot from being used for a CompactFlash card.

Without information from Sony, designing a driver for CompactFlash would be extremely difficult, if not impossible.

There is one company that has written CompactFlash drivers for the Palm OS. It is HandEra. Their web site is at http://www.handera.com/. They have drivers for their own Palm OS based PDA that uses a CF slot. Whether they would be interested in doing something for the Clie is doubtful since it would help Sony, one of their competitors.

Best regards,

Bill Frank
CompactFlash Association

nike33
02-10-2003, 12:11 PM
Papa Sony should be rolling over is his grave right about now.

He envisioned a company based on cutting edge technologies, quality merchandise, and listening to the customer.

Such a shame, one of the finest PDA's on in the market place could not be made better, for no other reason than greed.

Ironically, the “got to sell MS only formula” I firmly believe would have not been hampered one iota from allowing the CF slot to be functional.

Gee somehow PPC’s start looking better every day!

bluguru
02-11-2003, 12:02 AM
Let us compare: 1 GB CF for 149.95 (Amazon, AR) or 1 GB MS for 800.00. Hmmm....Yes, I guess I will take a CF driver also.

You know...if we had not been limited to 128 MB for so long...or did not have to pay over five times as much for [larger] memory as other Palm or PPC users, I would not have to write this.

ClaytonPowell
02-11-2003, 06:54 AM
Please Sony, do the right thing for the customer.

Unregistered
02-11-2003, 07:06 AM
What a cop-out, will the really work?...... Responce from Sony

Response (Asher) - 02/10/2003 09:54 AM
Thank you for contacting us with your inquiry regarding the PEG-NX70V CLIE.

The PEG-NX70V CLIE is not compatible with the CF cards. To view and purchase the PEG-NX70V CLIE, please click on the following link:
http://www.sonystyle.com/prodcompass?ProductSKU=PEGNX70VHKIT1

StPhun
02-11-2003, 11:43 AM
Originally posted by Miratos
-------
Mr. Feldstein,&nbsp;

First, the communications slot on the CLIÉ PEG-NX and NZ
series devices was never advertised as a standard CF card
slot. In all of Sony's literature (product marketing&nbsp;
collateral and otherwise), Sony has been upfront about the&nbsp;
capabilities of the slot.

I agree that Sony has been very upfront about what the included CF driver will support - namely, the WL100. however, the fact remains that it *IS* a standard CF slot. That a driver has already been written to support several analog CF modems proves this beyond a doubt. Just as an example, if I sold a desktop PC with a USB port, but the driver I included was such that the port could only support ONE external peripheral (which, coincidentally, I also manufactured), I could easily expect people to e-mail me asking for USB drivers to support all devices, as USB is a standardized architecture. The real situtation is no different from my hypothetical one. If Sony wanted to avoid questions as to why the NX series is the only handheld on the market with a (physically) standard CF slot but no universal driver, you should have created your own expansion slot, a la Handspring's Springboard slot.
Jason Feldstein

Sounds aweful like Unfair Competition practice to me. Anyone know any&nbsp;lawyers?

pelaca
02-11-2003, 12:01 PM
Response (Adrian) 02/10/2003 09:52 PM
Thank you for contacting us with your inquiry regarding the Sony PEG-NX70V CLIE.

I am afraid the US model of the PEG-NX70V is not compatible with an analog modem and as such, I do not have information as to when this feature will be added on the CLIE. The communications slot on the unit will allow you to connect to the internet with the PEGA-WL100 Wireless LAN Access Card. To view and purchase this card, please visit the following page.

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start;sid=sJ_Y_KLS9ZLY4Zya-pvS9-3fXTaQ7GJED14=?ProductID=KyMKC0%2eNPfMAAADznARwtDf1


I ask for a modem and they respond "buy a WiFi card"!!! How I can connect my new WiFi to the phone line? I can see any connector for plug the phone line?

nike33
02-11-2003, 12:32 PM
pelaca

May I first say hello to a man I respect.

But seriously pelaca did you expect anything more than SONY double talk?

In any case we need to keep the pressure up, Sony must realize there is such a thing as a customer base that needs answers.

Thanks for all your diligence and not being afraid to speak up.

It is ironic that some on this forum, (fortunately not too many) see SONY as some form of a God, not to be angered at any cost.

Fortunately sane voices like yours, focus in on the fact that Sony is JUST ANOTHER COMPANY, and that they soley exist because of customers buying their products.

It should be their position to listen to the customer and give the customer what he wants!

pelaca
02-11-2003, 12:33 PM
Response (Max) 02/11/2003 10:27 AM
Thank you for contacting us with your inquiry regarding the Sony PEG-NX70V CLIE.

I am afraid the US model of the PEG-NX70V is not compatible with an analog modem and as such, I do not have information as to when this feature will be added on the CLIE. The communications slot on the unit will allow you to connect to the internet with the PEGA-WL100 Wireless LAN Access Card. To view and purchase this card, please visit the following page.

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start;sid=sJ_Y_KLS9ZLY4Zya-pvS9-3fXTaQ7GJED14=?ProductID=KyMKC0%2eNPfMAAADznARwtDf1


Another dumb response from Sony... and my response...

OK... I go to dumb mode...
I need a modem, not a WiFi card... what kind of portable device is it if I've to got to any site with a WiFi gateway...
Max and Adrian, your response are not valid for me... if you cannot respond, don't use the automatic answer and scale the problem...
Leave the status Unresolved is my right as customer...

pelaca
02-11-2003, 12:43 PM
Originally posted by nike33
pelaca

May I first say hello to a man I respect.

But seriously pelaca did you expect anything more than SONY double talk?

In any case we need to keep the pressure up, Sony must realize there is such a thing as a customer base that needs answers.

Thanks for all your diligence and not being afraid to speak up.

It is ironic that some on this forum, (fortunately not too many) see SONY as some form of a God, not to be angered at any cost.

Fortunately sane voices like yours, focus in on the fact that Sony is JUST ANOTHER COMPANY, and that they exist because of customers buying there product.

It should be their position to listen to the customer and give the customer what he wants!

May be you are rigth but they can't close my ticket with this response they have to scale it...

pelaca
02-11-2003, 12:58 PM
Nice response from SONY...

Max: Welcome to Sonystyle.com.
Max: disconnected

Nice... Very nice...

Drexer
02-11-2003, 02:42 PM
OK so what is the deal??

Is sony or isnt sony

If someone is talking to them how about doing it and let us know is an open thread to what you said. I want to know if the "mediatior" is doing anything beside bugging me.

Please give me somkinda answer

brunob
02-11-2003, 04:07 PM
check this out:

http://palminfocenter.com/view_story.asp?ID=4836

This will only be the start .. I hope !

Unregistered
02-11-2003, 04:24 PM
"OK... I go to dumb mode...
I need a modem, not a WiFi card... what kind of portable device is it if I've to got to any site with a WiFi gateway...
Max and Adrian, your response are not valid for me... if you cannot respond, don't use the automatic answer and scale the problem...
Leave the status Unresolved is my right as customer..."

Don't complain about Sony's response when you can't spell response, and your english is grade 1.

pelaca
02-11-2003, 04:38 PM
Originally posted by Unregistered
"OK... I go to dumb mode...
I need a modem, not a WiFi card... what kind of portable device is it if I've to got to any site with a WiFi gateway...
Max and Adrian, your response are not valid for me... if you cannot respond, don't use the automatic answer and scale the problem...
Leave the status Unresolved is my right as customer..."

Don't complain about Sony's response when you can't spell response, and your english is grade 1.

I'm disgraphic, I can correct my spell with some practice but you are stupid and this problem has no solution... :)
I can write very well in spanish...

pelaca
02-11-2003, 04:45 PM
Originally posted by brunob
check this out:

http://palminfocenter.com/view_story.asp?ID=4836

This will only be the start .. I hope !

With the SD dual function (256Mb + WiFi) the Gramin iQue 3600 (http://www.garmin.com/products/iQue3600/) looks like a good option...