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View Full Version : NX80 in coma... please help!


bakerybob
08-23-2003, 10:48 AM
A little while after listening to some music on my Japanese NX80V, I noticed that I had left the Hold button on (perhaps an unimportant detail). Now, even after taking it off "Hold", the Clie won't turn on anymore!
"Flicking" the power button, holding it on, resetting, resetting while holding power, removing all memory sticks and cards and resetting, using the remote control... none of these things seem to have any effect. The Clie is just like a dead Clie... except for one small detail - the orange light comes on to show that it's recharging when I put it the cradle. That's the only sign of life.
Does anybody have any ideas what might have caused this, and (more importantly) if there's anything I can do about it? Appreciate any help I can get...

style
08-23-2003, 11:18 AM
try reset it, will fix the problem

khakiman
08-23-2003, 11:21 AM
Sounds like your battrey might be dead, just let it charge a while and see if it comes back to life.:D

kp*
08-23-2003, 11:58 AM
I haven't tried to open my NX80's battery compartment yet, so I don't know how easy this is, but sometimes unplugging the battery for a minute can fix a problem that won't respond to anything else. But see if khakiman's suggestion about charging works first.

n2ifp
08-23-2003, 12:36 PM
Originally posted by kp*
I haven't tried to open my NX80's battery compartment yet, so I don't know how easy this is, but sometimes unplugging the battery for a minute can fix a problem that won't respond to anything else. But see if khakiman's suggestion about charging works first.

It's a lot easier now, since the connector faces outwards. I agree with Khakiman about giving it a few minutes to charge. If the batery level is way low, the Clie will NOT turn on.

I am NOT saying this is the problem, only what would happen if the battery was totally drained.

Tocache
08-23-2003, 04:11 PM
i had similar problem, i installed the pxa clocker and my nx80x didnt wanted to work, it only showed the clie splash screen and nothing more... i had to unplug the battery for around a minute, everything went normal after, fortunately a did a backup on a MS.

bakerybob
08-25-2003, 12:07 AM
Thanks for the replies.
The Clie was fully charged and still recharges, so it's not lack of battery charge.
I tried resetting it several times and several different ways, but it doesn't react at all.
I tried opening the battery cover and removing the battery part way for a couple of minutes, but still no change. I've taken the battery all the way out now, and I'm going to leave it that way for an hour or so. If that doesn't work, I guess Sony owes me a new one (or a UX-50...?).

Interestingly, this was just three days after I installed and started using PXA Clocker, as with Tocache, so maybe there's a link there?

Any more advice on possible solutions would be vastly appreciated. Thanks as always. You guys are way better than Sony's support center...

Tocache
08-25-2003, 12:25 AM
mmm
you should try a warm reset also, push the up button while pushing the reset, the clie will enter to "safe mode", then press ctrl-h and delete pxa clocker

neogin
08-25-2003, 12:44 AM
interesting bakerybob .. i had the experience before .. i was lucky that i had bestbuy service plan .. but that was my nx70 tho .. i got my new nx80 now ..

the funny thing was .. i tried pxa clocker also .. during the process soft reset to make it overclock .. and it just happened like you mention above ..

can you turn on your nx ?

i could turn it on tho but the clie turned itself off in 2-3 sec after i turned it on .. soft reset and hard reset couldn't help .. i think you should unplug the battery as kp said ..

bakerybob
08-25-2003, 12:46 AM
Tocache,
Resetting has no effect at all - the screen doesn't even come on for a second, just totally dark as when it is off. The little green power light also doesn't even flicker on (although it does glow orange when recharging). Even doing what should be a hard reset doesn't have any effect.

bakerybob
08-25-2003, 12:48 AM
I unplugged the battery, took it out, and left it like that for about 30 minutes, but to no avail. Still just a silver brick...

Neogin: I can't turn it on at all. The power button does nothing. Well, none of the buttons do anything!

neogin
08-25-2003, 01:17 AM
i could do hard reset and soft reset but it would just turned off in 2-3 sec .. as above ..

send to sony .. don't say something about installing pxa app .. hope you will get an ux :D

despondent
02-03-2004, 10:21 AM
hey bakerybob, did you ever sort out the problem you had with your clie? mine is now exhibiting the same symptoms as you described - just wondered if you found a cure/cause......

thanks

bighornsheep
02-03-2004, 11:47 AM
From experience I can say that this is an issue with the CF slot, and chances are your battery is ruined now. I would suggest getting a new battery, then you should be fine there after.

GodOwnsAnNX80
02-03-2004, 03:38 PM
Can you turn it on while it's in the cradle?

despondent
02-03-2004, 06:49 PM
no, can't turn on when it's in the cradle and i don't get a charging light there. it is completely dead. no battery removal and reconnection or any form of reset is having any effect. will take it in to sony shop today and see what they can do *fingers crossed*

thanks

muellerter
04-14-2004, 09:46 PM
Hey despondent, what happened to your situation, Mine is doing the exact same thing. - any advice? Have tried all the others' suggestions too.

Despondent
04-14-2004, 10:03 PM
muellerter

well, i ended up having to mail it off to sony for service as there was no service centre here in melbourne, australia.

they sent it back to me in perfect working order without any charge for repair. when i inquired what the problem had been they told me that the hold button was on.

now i know that DEFINITELY was NOT the problem. first, it was the first thing i checked and i checked and rechecked. secondly, if the hold button is on it will repond to a memory stick being inserted and it will charge on the cradle etc etc etc. when i sent it off it would do none of these things.

so, either they did something to fix the problem but didn't want to confess to the problem the unit had (odd and sounds very conspiracy theorist-like, which isn't really my style) or it received a heavy knock in the post which miraculously fixed it (improbable).

sorry i can't be of enormous help as i'm still stumped as to what happened to fix the problem after then lengths i had gone to, all of which had been unsuccessful. the only positive i can offer is that mine was fixed for the relatively minor cost of postage.

good luck and let us know what happens.

deezire71
04-14-2004, 11:10 PM
Had the same prob this past weekend. All I had to do was a soft reset, & now it's fine. Guess I was just lucky.

Marre
04-15-2004, 03:12 AM
Try checking the power cable that runs to your cradle. It's not the best cable in the world and if it's loose, it may give sign of recharging but in fact doesn't charge.

It may have been the case ... if you still have a stroke of luck, that is.

muellerter
04-15-2004, 10:30 PM
I know the cradle is good because i also use it to charge another clie which has worked like a champ since day one, have tried hard/soft resets/ upside down and backward resets, in/out of cradle, unplugged battery several times, took the back cover off and manually moved the cheap @$$ power switch (impossible to still be on hold and move the switch) all to no avail. called sony and they said it would cost me $150 to fix since I had bought this mine from someone else, thus no warranty. does anyone know of any other reputable repair shops? thanks to all.

bhiga
04-29-2004, 09:00 PM
Originally posted by Despondent
they sent it back to me in perfect working order without any charge for repair. when i inquired what the problem had been they told me that the hold button was on.
Maybe somehow Hold got stuck on internally... like my Capture button seems to be stuck on internally. I hope this repair is quicker than the last one.