Hard Reset - How to Restore

[DukeTogo]

Quick question:

My CLIE just hard-reset (this is the first time it has ever happened, and I've not been a good boy and backing up)

If I go home and HotSync the CLIE, will it update the CLIE with the latest HotSync'ed files from my desktop - or is there a chance that the CLIE will push the new (empty) files to the Desktop. I'd rather not find out I just overwrote my full HotSync'd address book with an empty copy from my now reset-CLIE.

You can believe that once I get back up and running, I will be using MS Backup religiously AND also buying BackupBuddy*

CRAP!
Thanks for any help... my life is (was) on that thing and I'm supposed to go away for the weekend in 4 hours.
Callum

[DukeTogo]

Hey from what I see the BackupBuddy* software isn't supported under OS 5 anyway? What's up with that, I thought I saw lots of posts regarding people using it.

[Alistar]

It should restore from the desktop most of the files.
The data shoould be restored, but you might need to reinstall some programs.
If you are really concerned about overwriting the desktop just hard reset again before you hotsync. If it is a fresh hard reset the desktop will recognize it and attempt to restore the files.
If it does restore successfully I would recommend backing up regularly with a backup program MSBackup works fine, for the most part. This is because the hotsync backup does not always work.

[Alistar]

Originally posted by DukeTogo
Hey from what I see the BackupBuddy* software isn't supported under OS 5 anyway? What's up with that, I thought I saw lots of posts regarding people using it.

The feature to individually select files to restore doesn't work under OS5, but otherwise it works. In fact if you purchase it you can request a beta that supposedly fixes it.

[DukeTogo]

Alistar,

Thanks so much for the information... now I'm feeling a bit better about the whole thing. Hopefully when I get back home, the HotSync will go well, and I'll try BackupBuddy* as well as getting a FAT memorystick to store the umpteen-million backups i'll be taking of it. :-)

Callum

[gbh]

also select handheld overrites desktop, in terms of your dates/contacts

[NeilShapiro]

The one problem you may have is with copy-protected programs if you have not saved the registration codes. Most developers are pretty good about resupplying codes if you have lost them but a few are real stinkers. Good luck!

[kpu]

With regard to what gets synchronized and what gets overwritten, you'll notice when you activesync a "new" or freshly hard-reset device that the Palm Desktop will prompt you, asking what user you would like to sync the new device as.

- If you choose to sync as your existing user, the desktop profile that you backed up all along should be restored.

- If you choose to create a new user, it will sync your "new" device and transfer whatever you might have input since the hard-reset into the desktop.

You should not have a problem doing a restore, especially if you have backuped the device all along like you say.

Hope that helps

[n2ifp]

How I restored my NX70 after a hard reset

Hopefully this maybe of use to some newbie who runs into trouble with a fully loaded Clie and using all the tools for memory management. There is no substitute for having multiple good backups. If you HotSync your Clie with a corrupted memory, the desktop backup will also be corrupted. In that case, one will have to delete the contents of the backup folder under your HotSync name before doing a HotSync again.

Since my main memory stick is now a MS Pro, I have to first load some files from my purple memory stick as follows:

I restored my Clie in the following order:

Copy to RAM the System update patch, then soft reset.

Copy to RAM the MS Pro memory stick driver, then soft reset.

Remove purple memory stick and insert the MS Pro memory stick.

Restore files from MS Backup, then do a soft reset.

Run JackFlash from the MS Pro memory stick to restore Flash ROM and then do a soft reset again.

Run PowerRun, then use the pull down menu and tap on update shortcuts. Do a soft reset one more time and now my Clie is already to go. No fatal errors or issues. In some cases if you have a WL100/110 driver for WiFi, it may have to be reinstalled. At the very least, you have to access the Network preferences first before trying to connect via WiFi. I don't know why this is, but others have had to do the same thing.

Unfortunately, I have NOT found any fool proof backup and restore for the OS5 NX Clie that can be done in one step.. Especially reinstalling the MS Pro driver so I can restore from the MS Pro memory stick.



Additional Comments

Originally posted by jackho
Because Larry is using MSPro for backup, so need to update MSPro first before restore all the things.

But I really want to ask Larry, how much contents in your RAM? IMHO, I think just 8MB MS is already enough for a backup if not too much files in RAM... And I often delete some backup files which are not needed (a68k, auto restore files, etc).

Hi Jackho and to the rest!

First of all, my way isn't the only way. I decided to take my time to ensure my restore would be a successful one. My precious Clie needs all the love I can give it. I put so much effort into making it a fine running machine. After a hard reset, I wanted to restore it to it's pristine condition . Sure a few corners could have been cut, but there was no reason to rush it. It doesn't take long for a reset on the NX or NZ. Some users are like a bull in a China shop and then can't understand why they have all those fatal errors, which makes the Clie experience less than enjoyable.

It occurred to me other night that in recent times, there was much discussion as to which backup program was best, but that doesn't tell the whole story. I realized that for a new user, the whole process can be quite overwhelming. That is why I decided to share my little experience. ClieSource has a wealth of information to be shared by everyone on almost everything Clie, and then some, LOL! There have been many contributors and if some of the newbie's take the time to read a bit, they can learn an awful lot. At least now there is some sort of game plan others can follow if they have no idea where to start. In that regard, I hope it's useful to some.

Jackho, to answer your query, yes, a 8MB purple memory stick could have been used. I can't assume though that everyone will be as diligent. Actually, I have two 32MB purple sticks. Each one has 4 MS Backups and 2 Backupman backups in addition to my MS Pro backups. It just so happens the MS Pro had the most current backup in the last 24 hours, so I chose to restore from there. In case someone didn't prepare a second memory stick, because of the MS Pro issue, they could always obtain a second stick, load the MS Pro driver, then restore from the backup on the MS Pro itself, provided there was one. I do keep multiple (4)backups of the MS Pro stick on my hard drive too. One always has to factor in Murphy's Law !

One piece of advice to new comers, never, but never, rely on the PC desktop backup alone