Iambic mail attachments..

[nowis]

I am using Iambic mail and i am having a problem.. i do not use wireless method to collect my mails instead i use the conduit and hotsync it over.. ok my problem is that i am unable to view the jpg files coz it says "This attachment cannot be opened either because it was deleted or it was not downloaded (when no palm application is known to handle it).. I have the acidimage installed and another image viewer but yet it i still cannot see them.. what have i done wrong.. i reserved an amount of space for the attachment but still it cannot be done..

Please help and thanx in advance..

[anthojack]

Same problem here!

[bucalo9]

I sent myself a jpeg attachment and downloaded thru wifi using Iambic mail. When I clicked on the attachment in the email, is said "unknown attachment". However, I was able to open the downloaded attachment using AcidImage. Wonder why Iambic Mail can't open file? If not a jpeg file, what else? Can a text file attachment be read? Maybe this feature is a hoax.

[nowis]

Oh so the attachment will still say unknown evn if u wirelessly retrive them.. ok is there any way when i hotsync, i can force it to hotsync the attachment even if it says i cannot read them due to lack of software.. so this way i can still view the pictures via acidimage..

[bucalo9]

Maybe you need to in the preferences, check "save attached files on memory card"?

[nowis]

Did that but it still does not hotsync the files over to my clie.. i went to my memory stick and went to /palm/Programs/iMAttach but it is still empty.. that is where it stores the attachments rite?? is there anymore setting i need to tweak??

thanx in advance

[bucalo9]

That's where mine go. What about tools/preferences/handling:
"keep emails with attachments:? Do you have that checked?

[bucalo9]

What desktop email client do you use? Perhaps some setting there?

[nowis]

Thannx for yur help bucalo9..

I've tried that as well and still it cant hotsync it over.. i am using outlook XP.. the conduit is working fine but it just just does not send over the attachments... does your hotsync work bucalo9??

[bucalo9]

No. I just checked using cable. I resent same email that I just wifi hotsynced. This time the attached file didn't move, and the file name has a little garbage can icon next to it. " deleted or not downloaded 'cause no program known to handle"

This calls for tech support, which I will email in tomorrow morning. Sorry I wasn't able to help. I will respond if I get some answers though.

[nowis]

Oh man bucalo9 u been a great help.. let me know regarding the tech support ok.. i thought i was the only one unable to hotsync.. if that is the case, when it says it can support jpeg & bmp attachment is complete hoax :mad:

[n2ifp]

Originally posted by nowis
Oh man bucalo9 u been a great help.. let me know regarding the tech support ok.. i thought i was the only one unable to hotsync.. if that is the case, when it says it can support jpeg & bmp attachment is complete hoax :mad:

Maybe not quite a complete hoax as it works for me via wireless. Never tried to HotSync it and download messages. It seemed to me that it would be pointless.

[nowis]

well maybe u are right.. maybe it is really time for me to invest in a wireless lan card after all.. because i prefer to lie down on my bed to check on my mails.. moreover my pc is way to far from my comfy bed :).. well guess that is the only way after all..

[eepogirl]

I had a similar issue with Iambic mail and this is the answer I received from tech support regarding why I can't view attachments using Iambic Mail:

 

"you will still need the application that opens the corresponding pc native format files on your handheld.

Agendus PRO/agendus MAIL only deliver/receive those attachments to the memory card and it's functionality ends there.

It does not have/promise the ability to modify/view the file.

For that you will need separate program depending on what kind of file you are sending.

If it's a spreadsheet, you will need a palm program that can read native pc xls. format and so on.

Hope this clarifies everything." :)

[eepogirl]

That reply took a whole week from the time I sent a support "ticket" on their site.

Thought I'd save you some time..

[nowis]

Thanx eepogirl.. sigh but i still cant hotsync my mail and attachment into my machine... :(... but u been a great help nonetheless..

[anthojack]

I can understand that you would need a specific program (ie. docs to go) to view an excel spreadsheet attachment, but how come I can't even view a jpeg attachment with agendus BUT I can with the included clie mail software????

[bucalo9]

Here's the responses I got from support:

Isn't this program able to at least receive and save attachments?
Yes but only via wifi, if hotsync it will only transfer the attachment
if you own fastwriter or tinysheet and the attachment is a doc/ xls
Then the attachment will get converted to pdb and get hotsynced over.



Is it also able to view certain file attachments too?

No, You will still need the application that opens the corresponding pc
native format files on your handheld.
Agendus PRO/agendus MAIL only deliver/receive those attachments to the
memory card and it's functionality ends there.
It does not have/promise the ability to modify/view the file.
For that you will need separate program depending on what kind of file
you are sending.
If it's a spreadsheet, you will need a palm program that can read
native pc xls. format and so on.
Hope this clarifies everything.

[nowis]

but eventually i have load of programs able to read picture file in their native forms.. acidimage.. so on.. sigh i guess it is the end after all.. sigh the wifi card in my country sure is expensive.. either get it or maybe just read my mails thru the PC after all..

Hey bucalo9 thanx for everything u been a great help :D

[bucalo9]

Looks like only way to get attachments is thru wifi. Then navigate to file and open using viewer. Not many progs open native pc files available yet. I responded to above email with question whether I could open the wifi attachments with fastwriter or tinysheet.

[bucalo9]

You are welcome. I am using Dataviz mail mostly because it syncs with Lotus Notes. I like ClieMail because it integrates best with other programs. I have AgendusMail because I practically live in Agendus all day. Gee, would be nice if they all had each others functionality.