NR70 won't sync any longer!!!!!

[rkadowns]

HELP!

I decided to simply re-install OS 10.2.3 because I really messed things up playing around with Apple's X11 while also having XDarwin installed. Later reading revealed that that wasn't a good idea. Anyway, after installing Jag and updating to 10.2.3 I went ahead and installed Palm Desktop, replaced my USERS directory in the Palm folder of the Documents folder and tried to sync. Nothing. I ran TOP and cold see that the transport monitor was running. I threw away any prefs I could find related to palm desktop. Unplugged and re-plugged the USB cable and tried again, Still nothing. I was beginning to think I blew the port out on my Clie when it occurred to me that my wife as a Zire. So I tried it. Bingo, transport monitor came up and synced my wifes Zire.

By now I was getting upset. I really began to think I blew up my Clie somehow. With that in mind I took a trip back to my office at work, on the weekend, and tried to sync it up with my PC there. NO PROBLEM!!! Now I was feeling better knowing that both my Mac and Clie was working as it should, so I brought back home with me my cradle, (I use simply a cable at home) thinking that maybe my cable went rotten, but it didn't. So here I am. Hoping someone out there has had similar problems and might have a suggestion as to why my Mac can see my wife's Zire, but not the Clie.

To make things even more troublesome to me, this is a problem I would expect to see on a Windows machine, not an Apple. What's up with that! :confused:

Anyhow, any help would be appreciated.

Thanks.

[jmlv2]

There's nothing wrong with your Clie or Mac. When the Palm Desktop software is installed on a Mac running OS 10.2.3, HotSync doesn't work. If the Palm Desktop was installed on a 10.2.2 or lower system that was then upgraded to 10.2.3, there will be no problem.

Two ways to fix it :

1. Revert the system back to 10.2.2 and re-install Palm Desktop. This fix the HotSync problem. Then you can update to 10.2.2

I can e-mail you a quick tutorial on how to do this using the 10.2 install disks with the "Archive and Install" option. Post your address.

2. Install "Missing Sync v. 3.04" from :

http://www.markspace.com

This will fix the HotSync problem and allow you to mount a MemoryStick on your Mac desktop. It will be recognized by iTunes and iPhoto and you can copy music and picture files for playback on your Clie.

Hope these help.

[rkadowns]

Update! I did as explained below and still cannot sync as I was before. I even started anew reverting all the way back to 10.0 and still had no success. So I purchased Missing Sync and once again my Clie is happy to talk with my Mac.

I would be interested, if it had not had a expiration date set, if Palm Desktop Beta would provide help to those who cannot get their Clies to work without Missing Sync. I had since deleted my beta copy and cannot try it myself. However that was my upgrade path. Beta to final. I did not own a Clie while I was using the Beta.

Anyhow, thanks for your tip. I wish it had worked out a bit better though.

Great timing. I was about to, dare I say, "blow away" my machine and start over by installing 10.0 and upgrading from there since the difference between my system now and then is that I upgraded all the way from 10.0 previously. However you bring up a good point I overlooked. I had installed PalmDesktop long before 10.2.3. Right after PD beta was released for X as a matter of fact.

I think I can manage the "archive" backrev however if you have already been through this I would much appreciate any details you can provide.

As far as purchasing Missing Sync. I don't have anything against the software, it's just that it would force my to spend money on a very large memory stick as well. Do you have a backrev solution for that problem too? :)

robert.downs@macosx.com

Thank you.


Originally posted by jmlv2
There's nothing wrong with your Clie or Mac. When the Palm Desktop software is installed on a Mac running OS 10.2.3, HotSync doesn't work. If the Palm Desktop was installed on a 10.2.2 or lower system that was then upgraded to 10.2.3, there will be no problem.

Two ways to fix it :

1. Revert the system back to 10.2.2 and re-install Palm Desktop. This fix the HotSync problem. Then you can update to 10.2.2

I can e-mail you a quick tutorial on how to do this using the 10.2 install disks with the "Archive and Install" option. Post your address.

2. Install "Missing Sync v. 3.04" from :

http://www.markspace.com

This will fix the HotSync problem and allow you to mount a MemoryStick on your Mac desktop. It will be recognized by iTunes and iPhoto and you can copy music and picture files for playback on your Clie.

Hope these help.