VANWALL
01-14-2003, 06:36 PM
I was playing bejeweled tonight and got a fatal error.
I tried a hard reset and soft reset no luck.
I have the green led on but no display.
I was at 100% per the battery indicator prior to lockup.
I contacted Sony support. They had me perform a hard and soft reset a number of times. They also had me check the position of the hold switch (it was not on). Resets were tried with hold on and off for the Sony tech. The Sony tech told me to put the PDA on the cradle and let it charge. Then try performing a soft and hard reset. I asked the tech what the turn around time was for repair and he said up to two weeks.
What kind of turn around time have any others experienced?
The good news is that I did a sync at work at the end of the day so I have all the data.
I tried a hard reset and soft reset no luck.
I have the green led on but no display.
I was at 100% per the battery indicator prior to lockup.
I contacted Sony support. They had me perform a hard and soft reset a number of times. They also had me check the position of the hold switch (it was not on). Resets were tried with hold on and off for the Sony tech. The Sony tech told me to put the PDA on the cradle and let it charge. Then try performing a soft and hard reset. I asked the tech what the turn around time was for repair and he said up to two weeks.
What kind of turn around time have any others experienced?
The good news is that I did a sync at work at the end of the day so I have all the data.