Digitizer needs frequent resetting

[harrisupstate]

Hi all,

My NX60's digitizer goes slightly off track maybe every other day or so, and I have to reset the digitizer.

Is this a known problem? I couldn't find any references to it by searching this forum.

Thanks in advance.

[harrisupstate]

bump

[lal2707]

I have not had this problem and not heard of anyone having it either. Have you been to the Sony support site?

Do you get an message telling you to reset the digitizer?

[n2ifp]

Do you use a screen protector?

This has not been an issue for most, but stuff can happen to any device. They are a very complex piece of machinery.

[harrisupstate]

No, I don't get a message telling me to re-calibrate. What happens is that I notice that taps on the top part of a button don't register, as though the recognition had shifted downward. I'm sure of this, since re-calibrating the digitizer corrects the problem.

It's very slight, though, so I'm wondering if other people have the problem but just don't realize it.

I don't use a screen protector.

I wouldn't think this to be a hardware problem, since if it was I'd think the problem would be there all the time, meaning the digitizer would be permanently skewed.

So it feels like a software problem to me. I checked the Sony downloads page, but there was no patch that mentioned this problem. I guess it's possible that the general NX60 update patch may help, although it doesn't mention this problem in the release notes.

[Alistar]

No, my calibrationg stays nicely. In the 3 weeks since my last hard reset I have had exemplary digitizer recognition.

And with the general system update patch there are some digitizer updates, I assume the PenPatch* file is for the digitizer there is one more I believe as well.
Besides installing the updates is a good thing, it corrects some problems with accidental hard resets and some other things.

[avega]

There are several programs that calibrate your palm when you sincronize, but what about just doing it frequently?

[harrisupstate]

It's just an annoyance, that's all. I will try the system upgrade patch to see if it helps.

[harrisupstate]

Originally posted by Alistar
No, my calibrationg stays nicely. In the 3 weeks since my last hard reset I have had exemplary digitizer recognition.


Have you installed the system upgrade patch?

[n2ifp]

Originally posted by harrisupstate


Have you installed the system upgrade patch?
The system update patch includes a pen patch, whatever that is. My digitizer never changes with or without the patch. This was an issue with some of the older Clies, like the N760C after months of use, but not all.

[rolands]

I just got my NX70V yesterday and have found out that my digitizer needs reset a few times a day. I did install a program (DigiFix) that takes you to the reset digitizer screen after every soft reset.

I never had this type of problem with my Palm Vx. It's kind of disappointing.

I do remember my brother once saying that when he had one of those launcher programs on his Palm IIIxe, his digitizer would become misaligned. He uninstalled it and it works much better.

As I type this letter, I am going to uninstall my LauncherX to see if it fixes the problem. I may have to resort to using another launcher program or just use the one built-in.

Roland

[rolands]

After a week of headaches, I found out why my digitizer gets out of calibration. It's not caused by any of my installed apps. It's caused by the flip screen. When I do the following, the digitizer goes "out of whack".

- Turn on my NX70.
- Flip the screen backwards.
- Turn off my NX70.
- Flip the screen to normal position (i.e. screen on same side as keyboard)
- Turn on my NX70.

When I do this, the digitizer becomes off calibration or sometimes even draws the opposite of my stylus move (i.e. Use Clie Memo: move stylus up, but it draws down. move the stylus to the right, and it draws to the left)

Very weird. As long as I don't turn off my NX70 with the screen flipped opposite of when I turned it on, I'm fine.

Anyone else experience this?

Thanks,
R

[harrisupstate]

Hey, great detective work!

However, I went through the sequence you mentioned and my digitizer did not get frazzled, although I have noticed that it happens most when I've been flipping the screen around and back. So, what I'm going to do now is go for a period of time without flipping the screen at all -- that should give me some clear results either way.

By the way, the system update patch didn't help, as was reported here.

[ZNB]

Maybe useless info, but I can tell you the digitizer offset happens to me on PALM V all the time. No screen protector, nothing fancy. and of course no flip.

It may not be related to hardware at all.

ZNB

[hherbzilla]

Originally posted by rolands
It's not caused by any of my installed apps. It's caused by the flip screen....Anyone else experience this? I've noticed that the calibration is slightly off when I flip the screen, but I attribute it to the screen being at a slightly different angle. In other words, if I calibrate it when it's in tablet mode and then flip the screen, the calibration will be slightly off because the stylus is now coming at it from a different angle. If I recalibrate it, then everything is fine until I start using it in tablet mode again.

[rolands]

I am still convinced it's the hardware. I am on day four without a single problem. I have been careful not to turn it off (or let it power off automatically) with the screen position in the opposite direction as when it was turned on.

I have two Palm Vx (one for my wife and one for me). Mine has never had a digitizer problem. My wife's Vx needs frequent calibration. We have nearly identical programs loaded on them. This leads me to think it's hardware related.

Love the NX...

Roland

[KGott]

I had a similar problem soon after getting my NX70V. I had to recalibrate 10-15 times a day. Turns out it was the 3rd-party launcher program (ZLauncher) causing the problem. As soon as I removed it, all was well.

[rolands]

Well, at first I was absolutely convinced it was Zlauncher or LauncherX, so I removed them. Then the digitizer problem started happening again.

After I suspected it was the flip screen, I paid attention to it more carefully. I reinstalled ZLauncher four days ago, and it has worked flawlessly.

[sp535]

Hmm. ZL seems to work pretty well with correct digitizing location. Would hard-reset be helpful?

[aithir]

I had this problem on a IIIc of mine, caused by an overclocking utility. When I removed that application everything returned to normal.