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View Full Version : Dataviz problem with Mac


bklutch
01-23-2003, 02:31 PM
After setting up my new Clie with my Mac, I've encountered a problem with Documents to Go.

The PDA software installs well, but is fairly useless without the Mac software. Of course, there is no Mac software on the disc.

I can't even figure out how to sidegrade or upgrade, because on the Dataviz website they ask for a serial number that is only in the *Desktop* software.

Is there are solution short of buying the product again? Has anyone with a Mac solved this?

Thanks for your help!

parmesian
01-23-2003, 05:35 PM
just call or email the customer support folks. they were able to get me the upgrade deal when i upgraded to the premium edition for mac.

bklutch
01-23-2003, 06:09 PM
Sounds like a plan. I'll do it. Thanks!