PDA

View Full Version : Dead on Arrival

jfouss
05-06-2003, 06:17 AM
I just received my new Clie T665 today and it is dead on arrival. I plugged it in for 4 hours, until the orange light went off. When I push the start button it doesn't turn on. I bought it from Overstock.com and it is a refurbished model. I probably made a big mistake when I decided to buy someone else's problem. Does anyone have any suggestions about what to do? hanks.
eternity525
05-06-2003, 08:03 AM
just trying to help here...

did you check the hold button??
try taking ur stylus apart and poke the small hole on the back of your Clie, that would reset it, and flush the memory.
ecarrot
05-06-2003, 08:10 AM
Try doing a soft reset in the cradle. Same thing happened to my T615C I bought from ebay.
ecarrot
05-06-2003, 08:27 AM
Try doing a soft reset in the cradle. Same thing happened to my T615C I bought from ebay.
bjamisonf
05-07-2003, 07:02 PM
I'd like to thank the two of you for your suggestions. I had the PDA packed and ready to ship back to Overstock. I tried your suggestion and it worked. It worried me that I only saw the Palm logo appear and then nothing else. I realized that the OS hadn't been installed. After pushing the synch button everything just loaded up like it was supposed to and it works beautifully. Since I live overseas, you just saved me a month of being PDA-less. I'm truly grateful for your post.
briandavis
05-07-2003, 10:49 PM
Glad you got it fixed. When I got mine, something went wrong and I had to let the batteries run out completely, then recharge, then restart. But now it works like a charm :)
nx70vboy
05-08-2003, 03:14 PM
give it a hard reset
pnorman
05-10-2003, 08:35 AM
I had EXACTLY the same problem with my newly ordered T665 (incremental upgrade to T615) . Customer support talked me through all sort of procedures, and finally authorized a factory return. While waiting the few days for the mailer, the T665 was laying on my desk, and OUT of the cradle. After a few days, I tried it again, and it began to charge and COME BACK TO LIFE!!

The "trick" seems to be to let it FULLY discharge. It also seems to have a better battery life than does my T615.

PS: I'm keeping them both, giving me 32MB RAM! Until I decide on a proper "division of labor" between the two, I'm HotSync only with the T615, and populating the new one indirectly