UX-50 Data all lost!! Help!!

[happyseany]

While on a plane my UX-50 battery went very low so I shut it off and when I got home I put it to charge on the cradle. About a day and a half later I removed my UX-50 and all data seems to be lost!!

I can only say that I did have a Sony High-Speed Memory Stick in the slot which I couldn't access the data thru the UX-50. I left it in to try to access some pictures on the memory stick when unit was recharged. Other than that - I can't tell you anything was different than what I normally do. Never been dropped or anything like that...

I've had it for over 3 years and this is the first nightmare. I haven't backed it up in a while (I know - stupid) but it has A LOT of data I use daily!!

Please help :( Recovery possible?? Something??!!

[dragonsgames]

If it died from being low on power, it should have backed-up automaticly. Go to the Power Saving menu in Prefs and check the last back-up date and see if it checks out.

[happyseany]

Hi Dragonsgames,

Looked at "Preferences" and under "Power Saving" and it says "Last Operation No backup data"..........

What I'm wondering is.... isn't this device using Flash Memory??? Realistically - shouldn't this data be somewhere in the device?? I'm hating myself for not backing it up to my computer but everytime I tried I had weird problems that made me delay the back-up even further...

Really killing me if I lost everything... any help is appreciated..

Thanks in advance.

[dragonsgames]

Part of it is Flash Memory (the Internal Media), which is what it backs-up to. It should have backed up if running low on power, and I have no clue why it wouldn't have. Do you Hot Sync? If so, you can just restore with that.

[happyseany]

Just read up on the net about my issue... seems my problem was because my UX-50 was dangerously low on battery, causing the data-loss. But Sony says that the UX will back itself up if this occurs automatically if user did not put manual back-up settings in beforehand.....

I never did any manual setting... anyone have any input about this??

[dragonsgames]

Well, that's what I've been saying the whole time, lol. It should have backed up automaticly, but it didn't for some reason. I don't know why it wouldn't...unless maybe it crashed? That could have run out the battery, and it couldn't back up because it was hung.

[happyseany]

I guess I have to accept that this thing lost all the data. It must of been caused by the battery run-out and I really suspect the Sony Hi-Speed Memory Stick caused a problem as well... But before I accept the data loss - is there one full-proof way to check if the data is still hidden in the UX-50 somewhere?? Is there a recovery procedure??

[DCBAKER]

I believe it is a myth that the UX50 ever does an automatic backup. I had a UX for a couple years and it never did this when the battery drained. Can anyone actually confirm that a UX has done this? This is a dangerous myth to perpetuate. It would be great if this was true as it would make better use of what is pretty much wasted memory.

BTW the way the built in back up is not done to Internal Media. It is done to an area of memory dedicated specifically to back up which cannot be accessed any other way than by the built in back up app.

[gman]

Unfortunately I have to agree with DCBAKER! I've never known the UX50 to perform a "backup" on its own when the power level is going low! From what I understand you have to activate this by going into 'Pref" then "Power Off".. etc.

I haven't had the opportunity to test what Dragonsgames says should happen so I can't speak from experience. My findings are based on what I have encountered!

Good luck with recovering your data Happyseany although if its as you've described... it doesn't look promising.

GMan

[Kappa]

I guess I have to accept that this thing lost all the data. It must of been caused by the battery run-out and I really suspect the Sony Hi-Speed Memory Stick caused a problem as well... But before I accept the data loss - is there one full-proof way to check if the data is still hidden in the UX-50 somewhere?? Is there a recovery procedure??
I would go into Prefs/Power Saving, turn on the advanced version and click the Restore button. That should bring you back to the latest backup (which might not be the latest status of your UX, though)

[m0nkeyb0y]

Should a normal Hotsync not restore the last "good" settings from the last Hotsync operation?

[Kappa]

My experience is that though a lot of things are backed up with HotSync, not everything is (that's one of the selling point of backup programs)

[gman]

Kappa....

Xsync says it backs up everything during a Hotsync... even databases!

I'm not sure of what the difference is between it and a normal Hotsync but I've installed it on my device and it seem to operate the same way as the original Hotsync without affecting it's operation!

Have any of you heard of or had any experiences with Xsync?

GMan

[gman]

Oh... and I forgot to mention that Xsync is free to download!

[Kappa]

I haven't heard of it but will have a look at it. Sounds promising

[B612-UX50]

4 days ago, back from the summer holiday, left my ux50 on the table.
battery 45% power, bluetooth on, the ux50 turned off.

yesterday I found it dead. I put it on charge. now it is perfectly functioning but has no data in it.

I select power saving from the preferences -hoping that he did backup automatically- but see no option. the only thing visible is "Last operation No Backup Data"

could not understand why he does not recognise none of the previous automatic backups.. (and why he did not created a backup?)

tonight I will search the UX50 threads hoping to find a solution.

[m0nkeyb0y]

Try a Hotsync first to see what reappears!

[dragonsgames]

If by solution, you mean finding your data, I don't think that is going to happen. I don't know why it wouldn't back up unless it crashed...

[bdhu2001]

Try m0nkeyb0y's suggestion of hotsync.

The UX50 doesn't do automatic backups (unless you're using MacroPlay or etc) and it's the only Clie that didn't have MSBackup software to backup to the MS. You had to do a Powersave to have a backup, but it only allowed you to keep one. Thus, you do Powersave after you add all your software, then MSBackup with the hacked software that people have posted on this forum.

You keep current backups in MSBackup. But if you lose everything, you restore from internal media (power save) then restore your current data from the MSBackup file.

[B612-UX50]

Yes you are right. UX50 does not make self-automatic backups unless you use an additional software.

I was only trying to understand 2 things that suprised me:

1- the battery drained completely in a few days like it never did before, cancelling all information inside (att. not MS, talking about the internal media & the installed softwares in handheld) like as if I did a hard reset

2- It did not recognise the previous backup that I did by "preferences/powersaving/turnoff". it was gone as well.

I think that the "XRAY" security of the airports maybe the reason. remember that similar things happened last year after the summer vacation.

anyway nothing to worry about, except the complete SMS library, I recovered everything. The only thing that annoys me is, now I have to install all of the additional softwares again 1by1.

[bdhu2001]

I feel your pain, but get the hacked MSBackup from this forum and after you backup your current system with the powersave, backup your future settings to your Memory Stick with MSBackup. Although, the backup from Powersave is supposed to stay, I had something similar happen when I set my UX aside and didn't use it for a while.

[toomanyhandles]

I feel your pain, but get the hacked MSBackup from this forum and after you backup your current system with the powersave, backup your future settings to your Memory Stick with MSBackup. Although, the backup from Powersave is supposed to stay, I had something similar happen when I set my UX aside and didn't use it for a while.

Just looked and I don't see a working download link in the forums for MSBackup to install on the UX.

I did see for the first time the thread about BackupMan and other utils; $15 for nightly, automated backups of internal store to the card seems a good deal. Especially when the author is actively maintaining it (updated 03/2007).

[bdhu2001]

PM me and I'll look through my archieves for the file. I'm new to buying palm products. I was always and Clie user which had a backup system that absolutely worked. Having said that, I have discovered that other backup systems, that aren't made specifically for your product, don't backup everything. Perhaps BackupMan does, but see if some Clie users can tell you the best backup outside of the one that was created for Sony.

I'm currently using BackupBuddyVFS for my Treo. I believe I previously purchased a backup for my UX until I found the hacked MSBackup. There is also a free backup that people say is great. It's NVBackup by pruss.